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02-Urgent Info – Oregon Winter Storm 2023 – Shelter, Transportation, Information

2023 Oregon Winter Storm

Shelters, Transporation, Information

Multnomah County

All active severe weather warming shelters will remain open during daytime hours today, Friday, Feb. 24, and also stay open overnight:

All sites welcome pets and are accessible to people with disabilities.

Anyone seeking shelter should contact 211info(link is external) by dialing 2-1-1 or 1-866-698-6155.  211info staff are available to identify shelters, warming centers, and review transportation options 24/7 for Multnomah County.

Transportation

Free transportation to warming shelters will be available by calling 2-1-1. Starting at 6 p.m. Wednesday through noon Saturday, people in need can ride TriMet to warming shelters or any other warming space without being turned away if they cannot afford to pay fare.  Due to road conditions, expect delays.

If you are concerned about someone you see during colder conditions, such as an individual who is not dressed for the weather conditions, call the non-emergency response line at 503-823-3333 and request a welfare check.

If someone is unsheltered and their life appears to be in danger, call 9-1-1 for medical attention.

Year-round shelters

Portland Rescue Mission
111 W Burnside Street, Portland 97209
Intake: Walk in or call 503-906-7690 for information. Additional beds available for winter shelter.
Hours: Check-in: 7 days per week 8am-2pm for lottery, 7pm for bed, 7:30pm for mat

CityTeam International
526 SE Grand Avenue, Portland 97214
Intake: Walk in to sign up 5:45pm, must be checked in by 6:30pm. $5 nightly fee waived during severe weather.
Hours: 7 days per week 5:45pm-7am

Wy’East Shelter
1415 SE 122nd Avenue, Portland 97233
Intake: Visit website to fill out an online referral form. Shelter intake times will vary as the shelter often maintains a waitlist. Once a space is reserved, the guest may continue to use the space until they no longer need it.
Hours: Shelter services: 24 hours per day / 7 days per week, but check-in changes based on intake appointment time
Referrals accepted Monday-Friday: 11am-4pm

Laurelwood Center
6130 SE Foster Road, Portland OR 97206
Intake: Intake is done through the TPI Resource Center. If guests arrive at the shelter location without going through the reservation lottery intake, they will be turned away. Once a space is reserved, it is saved until the guest does not return.
Hours: TPI Resource Center walk in: 650 NW Irving Street, Portland, 7 Days per week 8am-4pm
TPI Resource Center phone: Monday-Friday 8am-4pm, 503-280-4700
Shelter: 24 hours per day / 7 days per week

Gresham Women’s Shelter
Intake: Call 2-1-1 to be added to a callback list when the list is open
Hours: 24 hours per day / 7 days per week

Willamette Center
5120 SE Milwaukie Avenue, Portland 97202
Intake: Intake is done through the TPI Resource Center. If guests arrive at the shelter location without going through the reservation lottery intake, they will be turned away. Once a space is reserved, it is saved until the guest does not return.
Hours: TPI Resource Center walk in: 650 NW Irving Street, Portland, 7 Days per week 8am-4pm
TPI Resource Center phone: Monday-Friday 8am-4pm, 503-280-4700
Shelter: 24 hours per day / 7 days per week

Walnut Park Shelter
5329 NE Martin Luther King Junior, Portland OR 97211
Intake: Intake is done through the TPI Resource Center. If guests arrive at the shelter location without going through the reservation lottery intake, they will be turned away. Once a space is reserved, it is saved until the guest does not return.
Hours: TPI Resource Center walk in: 650 NW Irving Street, Portland, 7 Days per week 8am-4pm
TPI Resource Center phone: Monday-Friday 8am-4pm, 503-280-4700
Shelter: Overnight only until November 1st, then 24 hours per day / 7 days per week

River District Navigation Center
1111 NW Naito Parkway, Portland OR 97209
Intake: Intake is done through the TPI Resource Center. If guests arrive at the shelter location without going through the reservation lottery intake, they will be turned away. Once a space is reserved, it is saved until the guest does not return.
Hours: TPI Resource Center walk in: 650 NW Irving Street, Portland, 7 Days per week 8am-4pm
TPI Resource Center phone: Monday-Friday 8am-4pm, 503-280-4700
Shelter: 24 hours per day / 7 days per week

Creating Conscious Communities with People Outside (C(3)PO) Outdoor COVID-19 Shelter
Intake: By reservation only. Walk in to one of the three locations listed below to sign up. Agencies will reach out as shelter space is available. Once a guest has a space reserved it is theirs until no longer needed. One site prioritizes people who identify as LGBTQ+, while a second site prioritizes people from communities of color.
-BIPOC Affinity Village: 84 NE Weidler Street
-Queer Affinity Village: 42 SE Water Avenue
-Blended Village: NW 6th and Glisan
Hours: 24 hours per day / 7 days per week

Bybee Lakes Hope Center Shelter
Intake: Call 971-333-5070 for intake
Hours: Intake: 7 days per week 8am-8pm

Multnomah County Family Shelters
Intake: Call 2-1-1 to be screened and added to the waitlist
Hours: Waitlist/Intake Line: 7 days per week 9am-5pm. Shelter: 24 hours per day / 7 days per week

Porch Light Youth Shelter
1635 SW Alder Street, Portland 97205
Intake: Walk in or call Janus Youth Access Center at 503-432-3986
Hours: 7 days per week 8:45pm-8:45am for emergency shelter access

Clackamas County

Open Shelters

  • Father’s Heart Street Ministry
    603 12th St.,Oregon City
    503-722-9780
    Service pets (on leash or in carriers) are accepted.
    Open Date/Time: Wed., Feb. 22 2023 9:00 AM
    Close Date/Time: Fri., Feb. 24 2023 1:00 PM
  • Molalla Hope Center
    209 Kennel Avenue, Molalla
    Dogs and other small pets in carriers are welcome, but check with the staff. Hot drinks available. Dinner is served around 7 p.m.
    Open Date/Time: Thu., Feb. 23 2023 8:00 AM
    Close Date/Time: Sun., Feb. 26 2023 8:00 AM
  • Zoar Lutheran Church Shelter, Dinner at 6PM
    190 SW Third Ave.,Canby
    503-266-4061
    Dinner will be at about 5 to 6 p.m. There may be other activities at the church from 6 to 8 p.m.  Dogs on leash and other small pets in carriers are welcome, but check with the staff.
    Open Date/Time: Wed., Feb. 22 2023 5:00 PM
    Close Date/Time: Sat., Feb. 25 2023 7:00 AM

Daytime Centers

Call 2-1-1 or visit 211info to confirm openings and for additional shelter information

Unless otherwise noted, all sites are ADA accessible, allow service animals only, and are open to the general public. Mask guidelines are subject to change but at this time are optional.

  • Canby Library – Open
    503-266-3394
    220 NE 2nd Ave, Canby map
    Monday–Thursday, 9 a.m. to 6 p.m.
    Friday–Saturday 10 a.m. to 5 p.m.
    Open to public as a warming center when temps reach 35 degrees or lower.
    We offer free Wi-Fi, restrooms, water fountain.
  • City of Milwaukie’s Ledding Library – Closed
    503-786-7580
    10660 SE 21st Ave., Milwaukie map
    TriMet: 28, 29, 30, 31, 32, 33, 34, 70, 75, 99, 152, Max Orange Line
    Monday-Thursday, 10 a.m. to 8 p.m.
    Friday & Saturday, 10 a.m. to 6 p.m.
    Sunday, noon to 6 p.m.
    We offer free Wi-Fi, restrooms, water fountain.
  • Estacada Community Center – Closed
    503-630-7454
    200 SW Club House Dr., Estacada map
    TriMet Line 30
    Monday–Friday, 8:30 a.m. to 2 p.m.
    We offer free Wi-Fi, coffee, tea, water. Lunch is served Tuesday-Thursday, donation for 60 and older, and $4 for anyone else. Library, table games, and puzzles available.
  • Father’s Heart Street Ministry – Open
    603 12th St., Oregon City map
    503-722-9780
    Monday–Friday, 9 a.m. to 3 p.m.
  • Gladstone Senior Center – Open
    503-655-7701
    1050 Portland Ave., Gladstone map
    TriMet Line 34 and 31
    Monday–Friday, 8 a.m. to 4 p.m.
    Open to public when temps reach 35 degrees or lower AND The Gladstone Emergency Center announces to public via city website, social media and phone message.
    We offer free Wi-Fi, coffee, tea, small snacks, and access to computers. Lunch is served Tuesday-Thursday. Suggested donation of $4 for 60 and older, and $5 for everyone else. Everyone is welcome.
  • Happy Valley Library – Closed
    503-783-3456
    13793 SE Sieben Park Way, Clackamas map
    TriMet Line 155 and 156
    Sunday, Monday, Friday & Saturday, 10 a.m. to 6 p.m.
    Tuesday, Wednesday & Thursday, 10 a.m. to 8 p.m.
    We offer free Wi-Fi, restrooms, water fountain.
  • Hoodland Library – Open
    503-622-3460
    24525 E Welches Rd, Welches map 
    Serviceable via Mt Hood Express
    Monday, 10 a.m. to 4 p.m.
    Tuesday, 1 p.m. to 7 p.m.
    Wednesday, Thursday and Friday, noon to 6 p.m.
    Saturday, noon to 5 p.m.
    Restrooms and water fountains available.
  • Lake Oswego Adult Community Center – Open
    503-635-3758
    505 G Ave., Lake Oswego map 
    1/2 mile from Lake Oswego Transit Center
    Monday – Friday, 8 a.m. to 4:30 p.m.
    We offer free Wi-Fi, coffee, tea, and access to a computer. Lunch is served Monday, Wednesday and Friday at 11:30 a.m. Suggested donation of $4 for 60 and older, and $5 for everyone else.
  • Lake Oswego Library – Closed
    503-636-7628
    706 4th St., Lake Oswego map 
    3 blocks from Lake Oswego Transit Center, routes 35, 36, 37, 38
    Monday –Thursday, 10 a.m. to 7 p.m.
    Friday and Saturday, 10 a.m. to 5 p.m.
    Sunday, 1 p.m. to 5 p.m.
    We offer free Wi-Fi, restrooms, water fountain.
  • Oregon City Library – Opening at noon
    503-657-8269
    606 John Adams St., Oregon City map 
    TriMet Line 33 and 32
    Monday – Friday, 10 a.m. to 7 p.m.
    Saturday, 10 a.m. to 6 p.m.
    Sunday, noon to 5 p.m.
    We offer free Wi-Fi, restrooms, water fountain
  • Sandy Library – Open
    503-668-5537
    38980 Proctor Blvd, Sandy map 
    Serviceable by SAM
    Monday and Tuesday, 10 a.m. to 7 p.m.
    Wednesday, Thursday and Friday, 10 a.m. to 6 p.m.
    Saturday & Sunday, noon to 5 p.m.
    Restrooms and water fountains available.
  • West Linn Community Center – Closed
    503-557-4704
    22500 Salamo Road, West Linnmap
    Monday – Friday, 9 a.m. to 3 p.m.
    We offer free Wi-Fi, games, a library, restrooms, water fountain.
  • West Linn Library – Closed
    503-656-7853
    1595 Burns St., West Linn map  
    TriMet Line 35
    Monday, Thursday & Friday, 10 a.m. to 6 p.m.
    Tuesday & Wednesday, 10 a.m. to 7 p.m.
    Saturday and Sunday, 10 a.m. to 4 p.m.
    We offer free Wi-Fi, restrooms, water fountain.

Washington County

Washington County opens additional Severe Weather Shelter Capacity 2/22/2023 at 3 p.m. until inclement weather ends

Washington County opens additional Severe Weather Shelter Capacity 2/22/2023 at 3 p.m. until inclement weather ends

Due to dangerous weather conditions, Washington County has activated inclement weather shelters to anyone seeking shelter through the winter weather event. Unhoused people seeking shelter should present in person at the locations listed below:

The Salvation Army Building, 1440 SE 21st Ave, Hillsboro, OR 97123

Beaverton Community Center, 12350 SW 5th St, Beaverton, OR

Shelters will remain open 24 hours throughout the severe weather event. Hot meals are provided for guests, no one will be turned away, and domestic pets are okay (be prepared to work with shelter staff as locations individual pet policies may vary). To help someone obtain transportation to a shelter location, please call 503-846-4722.

If someone outside is unsheltered and whose life appears to be in danger, call 9-1-1. Otherwise, if you see someone about whom you are concerned during cold weather call the police non-emergency number at 503-629-0111 and request a welfare check.

For additional information about the program, please contact Homeless_Services@washingtoncountyor.gov.

Winter Shelter

The Winter Shelter Program has historically operated between November and March to provide life-saving emergency shelter. Until Washington County increases year-round shelter capacity, winter shelter capacity is critical to keeping people safe from the winter elements.

From November 1, 2022, to May 31, 2023 Washington County funded four winter shelter sites throughout the County for youth, individuals, and families. Locations include the Hillsboro Cloverleaf building, the Beaverton Community Center, and motel vouchers for families and medically fragile individuals.

To access shelter and housing resources, contact Community Connect (our coordinated entry system to receive services) at 503-640-3263 or email communityconnect@caowash.org.

If someone outside is unsheltered and whose life appears to be in danger, call 9-1-1. Otherwise, if you see someone about whom you are concerned during cold weather call the police non-emergency number at 503-629-0111 and request a welfare check.

CLARK COUNTY, WASHINGTON

If you need shelter from winter weather, call the Council for the Homeless Housing Hotline at 360-695-9677. Council for the Homeless can provide referrals for winter shelters.

To get warm during the day, go to St. Paul Lutheran Church’s basement shelter at 1309 Franklin St., Vancouver, open from 10 a.m. to 6 p.m.

Overnight walk-in shelters include:

  • Living Hope Church, 2711 N.E. Andresen Road, Vancouver, open from 7 p.m. to 7 a.m. No referral is needed.
  • Washougal Community Center, 1681 C St., Washougal, open from 6 p.m. to 7 a.m. No referral is needed.

Winter weather and City of Portland services


You can help all Portlanders survive the freezing temperatures by checking in on neighbors, whether housed or unhoused.If you are concerned for someone during colder conditions, such as an individual who is not dressed for the weather conditions, call the non-emergency response line at 503-823-3333 and request a welfare check.

Call 911 if someone is showing symptoms of hypothermia: shivering uncontrollably or suffering confusion, slurred speech or drowsiness. Get them somewhere warm and dry.

Call the Aging and Disability Resource Connection (ADRC) hotline at 503-988-3646 for 24-hour information and assistance to older adults, people with disabilities, and caregivers.


Our Benson bubbler water fountains are a critical drinking water source for people living outside, but they can be hazardous during cold weather as the water can leak on the sidewalks and freeze. We have turned most of them off for safety, but three bubblers remain in operation so that they’re accessible to those that need them. The working bubblers are located at:

  • NE Wheeler & NE Holladay
  • NW 6th & W Burnside
  • NW Everett at the waterfront, south of Steel Bridge (west side of the Willamette River)

 

Road closures and transportation updates

PBOT Ready Yeti Cartoon

Get the latest severe weather travel tips, road closures, chain advisories and more on the Portland Bureau of Transportation’s Winter Weather webpage. PBOT serves as the City’s hub for real-time information to help you stay safe and get where you need to go during winter weather events.

Check highway conditions before you go at TripCheck.com

Check trimet.org for the latest bus and MAX service information before you go.

 

Parks and community centers

Are you planning to visit your favorite City park or attend a class or activity at a community or arts center? Check Portland Parks & Recreation’s Inclement Weather Policy and Closures or call 503-823-2533 for information.

 

Protect plumbing, report water main breaks and other service impacts

Cartoon of two Water Bureau employees turning off a water main in winter weather

Learn how to prepare your home plumbing for winter weather.

Check out The Water Blog for news about winter weather impacts to water. Be our eyes and ears! If you think you’ve spotted a broken main, call our 24-hour emergency line at 503-823-4874. Crews are ready to respond to emergencies, including water main breaks, 24 hours a day, and seven days a week.

 

Downed trees

Did you see a downed tree or large limb on City property or public streets? Report it by calling 503-823-TREE (8733). Please be patient; Urban Forestry crews are minimizing safety risks and clearing the largest debris first. Emergency dispatchers are available 24 hours per day, seven days a week.

Portland Parks & Recreation (PP&R) Urban Forestry work to address tree emergencies citywide due to severe weather conditions. The priority is to remove trees and tree debris from public roads and thoroughfares, starting with the most-traveled routes and working our way into neighborhoods. It’s important to provide ambulances and fire trucks with clear paths.

If you see large tree debris left by Urban Forestry emergency response efforts, crews will return at a later date to remove it. A large volume of emergency incidents will affect the timeline.

Here is additional information to help you as we continue the emergency response:

  • Call 503-823-TREE for the fastest way to report tree emergencies. If phone lines are busy, consider reporting online using the PDX Reporter website.
  • Emergency Situations:
    • If a tree emergency situation involves downed wires please contact your utility provider first. PP&R Urban Forestry staff are unable to respond until electrical hazards have been addressed. For road closures visit PBOT’s webpage.
    • Please avoid calling for NON-emergency issues as crews are focused at this time on reopening major roads and thoroughfares in Portland.
  • Large Branches & Trunks:
    • For larger branches or stumps, contact your garbage and recycling company to get a cost estimate for a special bulky waste pickup.
    • Or find pick-up and drop-off options through Metro’s Find A Recycler tool: type in your home address and search for “branches” or “stumps.” Or call 503-234-3000 to speak with a Metro recycling specialist (Monday – Friday, 8:30 a.m. – 5 p.m.).
    • If you see a woodpile that City of Portland crews assembled for later removal; that is standard protocol. It may take weeks for our capacity to allow for staff to remove the debris, as we deal with those more than 700 tree emergencies citywide.
  • Small Branches (up to 3 feet long and under 4 inches thick):
    • For wood debris on sidewalk, it’s the responsibility of the adjacent property owners.
    • If your yard or sidewalk are filled with tree branches after the snow melts, you can fill your green compost bin with branches up to 3 feet long and under 4 inches thick. You can also set out extra bags, bundles or cans of branches for $3.75 per bag, bundle, or can (The maximum size is 32 gallons and 45 pounds per bag/bundle/can)
    • Additionally, please consider contacting a Tree Care Provider or lawn care professional to assist with your debris pile.

 

Home safety advice from Fire & Rescue

Home heating can be a source of many hazards. From electric heaters to wood stoves, there are steps you can take to minimize your risk of a fire. For more information on how you can keep yourself and your loved ones safe in your home during winter weather, visit Portland Fire & Rescue’s Winter Fire Safety Tips or PF&R’s Twitter account for space heaterfireplace and other fire safety tips.

Stay safe when heating rooms in your home. Local fire departments report an uptick in families using space heaters to keep rooms warm. Alternative sources of fuel or electricity for heating or cooking can cause carbon monoxide to build up — in a home, garage, or camper — and to poison the people and animals inside.

 

Garbage, recycling and compost collection

Snow and Ice Garbage and Recycling Pickup Snowman

In case of snow or ice, leave your bins at the curb. Your garbage company will come as soon as they can. Learn more.

 

Building inspections

Inclement weather may affect some building inspections from the Bureau of Development Services. Check the Bureau of Development Servicesservices affected by snow and ice.

 

General preparedness for winter weather

Questions on how to prepare for snow, ice, wind, and other winter weather? Visit PublicAlerts.org’s winter weather resource webpage with information on how to stay safe and get help before, during, and after a storm.

 

Sign up for public emergency alerts

Sign up for public emergency alerts at PublicAlerts so you know when an emergency is happening in the Portland-Vancouver Region. Getting info quickly gives you power to take action. It could save your life and the lives of your loved ones.

 

Sidewalks should be shoveled

Property owners or tenants are responsible for shoveling the snow and removing ice from in front of their homes and businesses. Check in with neighbors who might need a hand. Some elderly homeowners or people with disabilities may have physical challenges or risk injury in the snow and ice.