Never Use Alone Inc. is an all volunteer peer-lead peer-run 501(c)(3) nonprofit organization founded in 2019 and incorporated in 2021 to end the opioid overdose public health emergency. We operate a National Overdose Prevention Call Center providing crisis intervention and response hotline services to people who use substances while alone.
NUA began on August 25, 2019 as Never Use Alone Toll-free project, a grassroots group of 13 visionary harm reductionists committed to ending unnecessary and accidental overdose deaths effecting people who use drugs while alone. We created the first nationwide overdose prevention lifeline phone based “spotter” service available 24/7/365 for people to use drugs safely while alone. If a person experiences an adverse drug event and becomes non-responsive, our operators call EMS on their behalf to safely reverse an overdose.
NUA volunteer operators receive phone calls from people who use substances while alone in their car, home, public restroom, work and elsewhere. Our peer support operators are trained in substance use safety plans based on method of consumption, how to detect an adverse drug event and to contact local EMS who assist in reversing acute medical conditions.
Today, NUA provides bilingual English and Spanish overdose prevention services at no cost. NUA has received over 16,000 calls, detected and safely reversed 88 adverse drug events. We provide substance use harm reduction outreach, advocacy, education and training to people who use drugs, their caregivers, and community stakeholders.
NUA’s overdose prevention services save lives!
Call NUA at 800-484-3731. Our operators would love to hear from you. No judgment, no stigma, just love.