PeerGalaxy Original Calendar
Welcome to PeerGalaxy Calendar featuring over 99,000+ monthly offerings of FREE telephone- and online-accessible peer support, recovery support + wellness activities!
Over 30+ warmlines plus webinars, workshops, job postings, special events, consumer input opportunities and more.
WE ARE PEER FOR YOU!
Click the Accessibility Button on the right side, halfway down in the middle, for enhanced viewing and/or access options! Click the Translate Button in the lower left corner for language options.
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If you have an event to add, email us: webmail@peergalaxy.com
How Events are Sorted:
First, at the top of the list: SAMHSA Disaster Helpline and similar links.
Next in the list: Bundled “All Day” Events for organizations with events happening at multiple times throughout the day and/or in many formats or locations; these are bundled into a single listing to prevent endless scrolling. Usually these offer a lookup by zip code or other criteria.
Lastly, Time-Specific Events listed by start time from 12:01am early morning to 11:59pm late night. Warmlines and places east of Oregon’s time zone tend to start earlier (e.g. 4am in Oregon is 7am in New York).
Deaf & HoH Accessible Crisis Line
Video Phone with ASL
Available 24/7/365
Call VP (321) 800-3323
Crisis Resources and Deaf-Accessible Hotlines
The National Center for College Students with Disabilities (NCCSD) offers several resources and strategies to locate deaf-accessible crisis services, community resources and hotlines:
- Crisis Line for VideoPhone users who use American Sign Language (available 24/7): (321) 800-DEAF (321-800-3323)
- SAMHSA National Disaster Distress Hotline:
- TTY Hotline: 800-846-8517
- VideoPhone Hotline: 800-985-5990
- ASL NOW Button goes to link: https://vibrant.aslnow.io/app/8/10004
- ASL FAQ & VIDEOS Link: https://www.samhsa.gov/find-help/disaster-distress-helpline/asl-faq
- National Suicide Prevention Hotline:
- To chat online with a counselor (2pm-2am Monday-Friday Eastern Standard Time)
- TTY Hotline: 800-799-4889
- Crisis text chatline:
- free, available 24/7, sometimes has Deaf counselors available
- text START to 741-741
- National Domestic Violence Hotline:
- E-mail: deafhelp@thehotline.org
- TTY: 1-800-787-3224 (24/7 hotline)
- VP: 1-855-812-1001 (Monday to Friday 9AM—5PM Pacific Standard Time
Link: https://www.nccsdclearinghouse.org/crisis-resources.html
You matter. You are not alone. Meaningful social connections can make a huge difference. You deserve support.
If you know or find additional resources, please share. If you have feedback, please share.
Email us at: webmail@peergalaxy.com
“when the world comes crashing at
your feet
it’s okay to let others
help pick up the pieces
if we’re present to take part in your
happiness
when your circumstances are great
we are more than capable
of sharing your pain”
― Rupi Kaur, The Sun and Her Flowers
The Disaster Distress Helpline (DDH) is a 24/7, year-round, confidential, multi-lingual crisis counseling and emotional support resource for survivors, responders, and anyone in the U.S./territories struggling with distress or other mental health concerns related to any natural or human-caused disaster. Calls and texts to 1-800-985-5990 are answered by trained counselors from a network of independently operated crisis centers located across the country. https://www.samhsa.gov/ddh
.
Video: Why a DDH VP for ASL users? (1 minute, 30 seconds)
While most people impacted by disaster will be able to bounce back fairly quickly with help from their support networks, others may experience significant emotional distress or other mental health concerns that can impede recovery. Deaf and hard of hearing people may be especially at risk for disaster-related distress. Barriers to accessibility for mental healthcare, emergency preparedness, and disaster relief services are just a few distress risk factors that Deaf/HoH people face throughout the disaster cycle.
In addition, the vast majority of crisis hotlines are set up to accommodate hearing, not Deaf/HoH, callers. While video Relay connections can offer 3rd-party interpretation between ASL users and hearing counselors, the responding counselor still may not fully understand the needs or be able to communicate effectively via the interpreter, especially if the caller is in crisis. While crisis chat and text services can seem like a sufficient alternative to hearing hotlines, Deaf people might understandably assume that responding chat/text counselors may not understand their needs as Deaf individuals, and therefore may be resistant in accessing these options.
Video: Who can access the DDH VP? (1 minute)
The DDH VP is intended for American Sign Language users, regardless of fluency level or whether they are fully Deaf or hard of hearing. The common denominator is that ASL is the language being used between the caller & counselor. Callers who cannot communicate at all in ASL should not use the DDH VP. These callers should call or text the DDH 1-800-985-5990 via their standard phone device.
Video: Who answers DDH VP calls? (1 minute)
The national Disaster Distress Helpline is a network of independently operated crisis centers located across the United States. DeafLEAD is the not-for-profit crisis center that staffs and responds to DDH VP calls, 24/7/365. DeafLEAD’s mission is to “provide individuals who are Deaf and hard of hearing with comprehensive, unified and continuous support by enhancing socio-emotional development, effective communication and leadership through education.” Learn more about DeafLEAD
Video: Why a DDH VP for ASL users? (1 minute, 30 seconds)
While most people impacted by disaster will be able to bounce back fairly quickly with help from their support networks, others may experience significant emotional distress or other mental health concerns that can impede recovery. Deaf and hard of hearing people may be especially at risk for disaster-related distress. Barriers to accessibility for mental healthcare, emergency preparedness, and disaster relief services are just a few distress risk factors that Deaf/HoH people face throughout the disaster cycle.
In addition, the vast majority of crisis hotlines are set up to accommodate hearing, not Deaf/HoH, callers. While video Relay connections can offer 3rd-party interpretation between ASL users and hearing counselors, the responding counselor still may not fully understand the needs or be able to communicate effectively via the interpreter, especially if the caller is in crisis. While crisis chat and text services can seem like a sufficient alternative to hearing hotlines, Deaf people might understandably assume that responding chat/text counselors may not understand their needs as Deaf individuals, and therefore may be resistant in accessing these options.
Video: Who can access the DDH VP? (1 minute)
The DDH VP is intended for American Sign Language users, regardless of fluency level or whether they are fully Deaf or hard of hearing. The common denominator is that ASL is the language being used between the caller & counselor. Callers who cannot communicate at all in ASL should not use the DDH VP. These callers should call or text the DDH 1-800-985-5990 via their standard phone device.
Video: What happens if no one answers? (1 minute)
Sometimes callers to the Disaster Distress Helpline Videophone (“DDH VP”) may not get through on the first try because of high call volume, or might get disconnected because of poor WiFi or cellphone service, etc. If you experience any technical difficulties when connecting to the DDH VP, first try calling or connecting again. Sometimes it may take 1 or 2 attempts to get through. If you’re attempting to connect through the “ASL Now Link” at the DDH website, and you are not able to get through, you can try connecting from a different browser for the 2nd attempt (for example, if the first time you tried was through Google Chrome, for the 2nd attempt, try Microsoft Edge or Mozilla Firefox). If for whatever reason you’re still not able to get through and you’re wanting to connect with the DDH as quickly as possible, you can also try texting to 1-800-985-5990; your text will likely be answered by a hearing DDH crisis worker, and they are still trained to support anyone experiencing distress or other mental health concerns.
Video: Who funds and operates the DDH? (1 minute)
The DDH is funded by the Substance Abuse and Mental Health Services Administration (SAMHSA; a division of the U.S. Department of Health and Human Services) and is administered by the nonprofit Vibrant Emotional Health; Vibrant also administers the National Suicide Prevention Lifeline (1-800-273-TALK) for SAMHSA, of which the DDH is a sub-network. Learn more about SAMHSA and Vibrant
Bridges Oregon
Hard of Hearing
RESOURCES
Bridges Oregon, Inc. is a nonprofit organization serving Oregonians who are Deaf, DeafBlind, or Hard of Hearing or face other communication barriers. It is in our mission to facilitate equity and inclusiveness and to provide a bridge to opportunities through advocacy, education and communication.
Advocacy
American Sign Language (ASL)
- Portland Community College ASL Studies (link)
- Sign Class (link)
- Western Oregon University ASL Studies (link)
Children
- Position Statement on Improving Child Protection Services for Families with Deaf Individuals (link)
- Position Statement on Quality Foster Care Services Continuum for Deaf Children (link)
- Position Statement on Mental Health Services for Deaf Children (link)
- Protecting the Rights of Parents and Prospective Parents with Disabilities: Technical Assistance for State and Local Child Welfare Agencies and Court (link)
Community
- Abolition and Disability Justice’s Guiding Principles (link)
- Community-Based Needs Assessment (CNA) of Oregon’s Deaf and Hard of Hearing Communities: Final Report as of December 30, 2016 (link)
- Hands and Voices of Oregon (link)
- How many Deaf and Hard of Hearing people live in Oregon by counties (link)
- Oregon Deaf and Hard of Hearing Services (link)
- Quota in Central Oregon (link)
- Research & Resource Center with Deaf* community (RRCD) at Western Oregon University (link)
Crime Safety
Deaf-owned Businesses in Oregon
- A5 Interpreting (link)
- Clackamas River Growlers (link)
- Camp Taloali (link)
- Cymaspace (link)
- Jennifer Jo Deily Fine Art (link)
- King’s Hookah Lounge (link)
- Looslea Holsteins Dairy Farm (link)
- Pah! Restaurant (link)
- PILEA Play (link)
- Sign Class (link)
- Tactile Communications (link)
- Tim Baker’s Lawn Care (link)
DeafBlind
- American Association of the DeafBlind (link)
- DeafBlind Kids (link)
- DeafBlind Interpreting: National Training & Resource Center (link)
- Helen Keller National Center Region 10: Northwest (link)
- Oregon Commission for the Blind (link)
- Oregon DeafBlind Project (link)
- National Center on DeafBlind (link)
- Protactile Communications (link)
- Protactile Language Interpreting: National Education Program (link)
- For more information, please refer to the “Telecommunication” subgroup below.
Deaf with additional disabilities
Education
- House Bill 3183 Toolkit: A Resource for Special Education Providers Regarding the Relevant Services and Placement Options for a Child Who Is Deaf, DeafBlind, or Hard of Hearing. August 2022. (link)
- Language Assessment for American Sign Language (link)
- Oregon Department of Education’s Kindergarten Ready Assessment (KRA) on Deaf and Hard of Hearing children
- Report of 2017 House Bill 3412: Task Force on Assessments of Children Who Are Deaf or Hard of Hearing (referred as LEAD-K) (link)
Emergency Preparedness
- Checklist for Emergency Responder: Ensuring Language Access and Effective Communication During Response and Recovery (link)
Hard of Hearing
- Help to pay for Hearing Aids (link)
- Hearing Loss Association of Oregon (link)
- Hearing Loss Association of Lane County (link)
- Hearing Loss Association of Linn and Benton (link)
- Hearing Loss Association of Portland Chapter (link)
Health
- ADA National Network: Healthcare and Face Coverings: Reducing Communication Barriers for Deaf and Hard of Hearing Patients (link)
- Sexually Transmitted Infections (STIs) and Human Immunodeficiency Virus (HIV): Informational Videos in ASL (link)
Housing
- Oregon ASL Realtors (link)
Hotlines
- Aging and Disability Resource Connection of Oregon (link)
- ASL COVID-19 Hotline (link)
- National Deaf Domestic Violence Hotline (link)
- National Suicide Prevention Lifeline (link)
- Oregon Hate Crimes and Bias Hotline (link)
Interpreters
- File a complaint on a Healthcare Interpreter with Oregon Health Authority (link)
- File a complaint on a certified or qualified interpreter with the Registry of Interpreters for the Deaf (link)
- List of Deaf Interpreters in Oregon by Research and Resource Center with Deaf* community (RRCD) at Western Oregon University. (link)
- List of ASL Interpreter Agencies in Oregon (link)
- Portland Community College Interpreting Training program (link)
- Search for certified or qualified Oregon Healthcare Interpreter (link)
- Report a Patient Safety Issue in Medical settings e.g., an interpreter agency sends non-qualified interpreter to the appointment (link)
- Search for certified or qualified Sign Language interpreters with the Registry of Interpreters for the Deaf (link)
- Western Oregon University Online Interpreting Training program (link)
Late-Deafened
- Association of Late-Deafened Adults (link)
Law
- Oregon’s own version of ADA law (ORS 659a)
Law Enforcement
- Deaf/Hard of Hearing Communication Card with Police (visor card, wallet card)
- Community Proposal Directive for Law Enforcement Agencies (link)
- Pullover Pal (link)
- Oregon Legislative Update: Governor SIGNED on 5/6/2021! Proposed bill to provide “that the registered owner may request that registration cards issued for vehicles include that owner, or person operating vehicle, may be deaf or hard of hearing.” (link)
Lawsuits in Oregon (current & past)
- Kristina Boswell v. State of Oregon, U.S.D.C. Case No. 3:22-cv-00502-MO (link)
- Abraham v. Corizon Health, Inc (2022)
- Viewpoint to pay $225,000 to deaf job applicant Indi Matthews for employment discrimination (2022)
- Abraham v. Corizon Health, Inc: Deaf Inmate’s Disability Bias Claim (2020)
- Disability Rights Oregon filed lawsuit on behalf of protesters with disabilities (2020)
- Deaf prisoners: Oregon should use only certified interpreters, groups say (2019)
- Springfield to pay $450,000 to deaf man injured by police officer (2019)
- Ludwig v. State of Oregon: Employment Discrimination (2018)
- DOJ sues Pacific Northwest on behalf of Oregon Veteran with Hearing Loss (2017)
- Abraham v. Corizon Health, Inc: Clackamas County Jail failed to provide ASL interpreter service for medical treatment (2017)
- Oregon University Settles Lawsuit over Service Dog (2014)
- Deaf inmate gets $150,000 settlement from Oregon after claiming assigned jobs were discriminatory (2014)
- Wolfe v. City of Portland: Police did not provided ASL interpreter in response to 9-1-1 call (2012)
- Oregon v. Mason: Portland Police did not provide ASL interpreter to translate the Miranda Warnings (1981)
*Please let us know if we missed any current or past lawsuits pertaining to deaf, deafblind, or hard of hearing Oregonians.
Legislative Bills (2023 Legislative Session)
- Legislative Session is Closed.
Legislative Bills (passed)
- 2023 Regular Session. House Bill (HB) 2994 Modifies requirements for health insurance coverage of hearing-related items and services. (link).
- 2023 Regular Session. Senate Bill (SB) 569 Requires closed-captioned television receivers in public areas within places of public accommodation to display closed captioning unless exception applies. (link)
- 2023 Regular Session. Senate Bill (SB) 685 Modifies the definition of “Communication Facilitator” (link)
- 2023 Regular Session. House Bill (HB) 2696 Authorizes Health Licensing Office to issue sign language interpreter licenses to qualified applicants. (link)
- 2023 Regular Session. House Bill (HB) 2669 Bill of Rights for Deaf, DeafBlind, and Hard of Hearing Children relating to Education. (link
- 2021 Regular Session. House Bill (HB) 2498. “Provides that the registered owner may request that registration cards issued for vehicles include that owner, or person operating vehicle, may be Deaf or Hard of Hearing.” (link)
- 2021 Regular Session. House Bill (HB) 3183. “Requires parents of child who is deaf or deafblind or who is hard of hearing to be provided information about relevant services and placements offered by school district, education service district, regional programs and Oregon School for the Deaf whenever individualized family service plan or individualized education program is developed, revised or reviewed.” (link)
- 2019 Regular Session. House Bill (HB) 3205. “Expands Telecommunication Devices Access Program to include provision of communication facilitator.” (link)
- 2017 Regular Session. House Bill (HB) 3412. “Establishes Task Force on Assessments of Children Who Are Deaf or Hard of Hearing.” (link)
Medical
- Oregon Health Authority COVID-19 ASL Video (link)
- Oregon Health Authority’s Deaf/Hard of Hearing Preferred Language Card (link)
- Oregon Health Authority’s FAQ Regarding Providing Interpreter Services to Individuals who are Deaf, DeafBlind, Hard of Hearing or Individuals with Limited English Proficiency in Medical Settings (link)
- Report a Patient Safety Issue in Medical settings e.g., no accommodation provided (link)
Mental Health
- List of ASL Therapists in Oregon (PDF)
Safety
- Text to 9-1-1 (link)
- Get A Smoke Alarm by American Red Cross (link)
- Statewide Area: Smoke Alarms for Oregonians (link)
- Portland Area: Smoke Alarms for Deaf and Hard of Hearing Portlanders (link)
- Bend Area: Smoke Alarms for Oregonians who are Deaf or Hard of Hearing (link)
Self-Advocate
- Civil Rights for Individuals and Advocates (link)
Seniors
- Avamere Chestnut Lane Assisted Living for the Deaf and DeafBlind, Gresham (link)
Sister Services
- Northwest Human Services Connection: for the Deaf, DeafBlind, & Hard of Hearing (link)
Support Groups
- ASL access NA, AL-ANON, NAR-ANON, and AA 12-Steps Program Virtual Support Groups (link)
- Portland Deaf Access Committee of Alcoholics Anonymous (link)
Telecommunications and Internet
- Affordable Connectivity Program (ACP) (link)
- DeafBlind MMX Videophone (link)
- Free iPad, iPhone, and other equipment for Deaf, DeafBlind, or Hard of Hearing (link)
- ICanConnect – Oregon (link)
- Oregon Lifeline (link)
- Oregon Statewide Assistive Technology Program (link)
Video Access
*Deaf – Bridges Oregon has adopted with minor adaptations, the definition of ‘Deaf’ that is used by the National Deaf Center (NDC). Bridges Oregon is using the term deaf in an all-inclusive manner, to include people who may identify as D/deaf, DeafBlind, deaf-blind, deaf with additional disabilities, hard of hearing, late-deafened, and/or persons with unilateral/bilateral hearing loss. Bridges Oregon recognizes that for many individuals, identity is fluid and can change over time or with setting. Bridges Oregon has chosen to use one term, Deaf, with the goal of recognizing experiences that are shared by all members of our diverse communities while also honoring all of our differences. Source: https://www.nationaldeafcenter.org/defining-deaf
Deaf & HoH Accessible Crisis Line
Video Phone with ASL
Available 24/7/365
Call VP (321) 800-3323
Crisis Resources and Deaf-Accessible Hotlines
The National Center for College Students with Disabilities (NCCSD) offers several resources and strategies to locate deaf-accessible crisis services, community resources and hotlines:
- Crisis Line for VideoPhone users who use American Sign Language (available 24/7): (321) 800-DEAF (321-800-3323)
- SAMHSA National Disaster Distress Hotline:
- TTY Hotline: 800-846-8517
- VideoPhone Hotline: 800-985-5990
- ASL NOW Button goes to link: https://vibrant.aslnow.io/app/8/10004
- ASL FAQ & VIDEOS Link: https://www.samhsa.gov/find-help/disaster-distress-helpline/asl-faq
- National Suicide Prevention Hotline:
- To chat online with a counselor (2pm-2am Monday-Friday Eastern Standard Time)
- TTY Hotline: 800-799-4889
- Crisis text chatline:
- free, available 24/7, sometimes has Deaf counselors available
- text START to 741-741
- National Domestic Violence Hotline:
- E-mail: deafhelp@thehotline.org
- TTY: 1-800-787-3224 (24/7 hotline)
- VP: 1-855-812-1001 (Monday to Friday 9AM—5PM Pacific Standard Time
Link: https://www.nccsdclearinghouse.org/crisis-resources.html
You matter. You are not alone. Meaningful social connections can make a huge difference. You deserve support.
If you know or find additional resources, please share. If you have feedback, please share.
Email us at: webmail@peergalaxy.com
“when the world comes crashing at
your feet
it’s okay to let others
help pick up the pieces
if we’re present to take part in your
happiness
when your circumstances are great
we are more than capable
of sharing your pain”
― Rupi Kaur, The Sun and Her Flowers
The Disaster Distress Helpline (DDH) is a 24/7, year-round, confidential, multi-lingual crisis counseling and emotional support resource for survivors, responders, and anyone in the U.S./territories struggling with distress or other mental health concerns related to any natural or human-caused disaster. Calls and texts to 1-800-985-5990 are answered by trained counselors from a network of independently operated crisis centers located across the country. https://www.samhsa.gov/ddh
.
Video: Why a DDH VP for ASL users? (1 minute, 30 seconds)
While most people impacted by disaster will be able to bounce back fairly quickly with help from their support networks, others may experience significant emotional distress or other mental health concerns that can impede recovery. Deaf and hard of hearing people may be especially at risk for disaster-related distress. Barriers to accessibility for mental healthcare, emergency preparedness, and disaster relief services are just a few distress risk factors that Deaf/HoH people face throughout the disaster cycle.
In addition, the vast majority of crisis hotlines are set up to accommodate hearing, not Deaf/HoH, callers. While video Relay connections can offer 3rd-party interpretation between ASL users and hearing counselors, the responding counselor still may not fully understand the needs or be able to communicate effectively via the interpreter, especially if the caller is in crisis. While crisis chat and text services can seem like a sufficient alternative to hearing hotlines, Deaf people might understandably assume that responding chat/text counselors may not understand their needs as Deaf individuals, and therefore may be resistant in accessing these options.
Video: Who can access the DDH VP? (1 minute)
The DDH VP is intended for American Sign Language users, regardless of fluency level or whether they are fully Deaf or hard of hearing. The common denominator is that ASL is the language being used between the caller & counselor. Callers who cannot communicate at all in ASL should not use the DDH VP. These callers should call or text the DDH 1-800-985-5990 via their standard phone device.
Video: Who answers DDH VP calls? (1 minute)
The national Disaster Distress Helpline is a network of independently operated crisis centers located across the United States. DeafLEAD is the not-for-profit crisis center that staffs and responds to DDH VP calls, 24/7/365. DeafLEAD’s mission is to “provide individuals who are Deaf and hard of hearing with comprehensive, unified and continuous support by enhancing socio-emotional development, effective communication and leadership through education.” Learn more about DeafLEAD
Video: Why a DDH VP for ASL users? (1 minute, 30 seconds)
While most people impacted by disaster will be able to bounce back fairly quickly with help from their support networks, others may experience significant emotional distress or other mental health concerns that can impede recovery. Deaf and hard of hearing people may be especially at risk for disaster-related distress. Barriers to accessibility for mental healthcare, emergency preparedness, and disaster relief services are just a few distress risk factors that Deaf/HoH people face throughout the disaster cycle.
In addition, the vast majority of crisis hotlines are set up to accommodate hearing, not Deaf/HoH, callers. While video Relay connections can offer 3rd-party interpretation between ASL users and hearing counselors, the responding counselor still may not fully understand the needs or be able to communicate effectively via the interpreter, especially if the caller is in crisis. While crisis chat and text services can seem like a sufficient alternative to hearing hotlines, Deaf people might understandably assume that responding chat/text counselors may not understand their needs as Deaf individuals, and therefore may be resistant in accessing these options.
Video: Who can access the DDH VP? (1 minute)
The DDH VP is intended for American Sign Language users, regardless of fluency level or whether they are fully Deaf or hard of hearing. The common denominator is that ASL is the language being used between the caller & counselor. Callers who cannot communicate at all in ASL should not use the DDH VP. These callers should call or text the DDH 1-800-985-5990 via their standard phone device.
Video: What happens if no one answers? (1 minute)
Sometimes callers to the Disaster Distress Helpline Videophone (“DDH VP”) may not get through on the first try because of high call volume, or might get disconnected because of poor WiFi or cellphone service, etc. If you experience any technical difficulties when connecting to the DDH VP, first try calling or connecting again. Sometimes it may take 1 or 2 attempts to get through. If you’re attempting to connect through the “ASL Now Link” at the DDH website, and you are not able to get through, you can try connecting from a different browser for the 2nd attempt (for example, if the first time you tried was through Google Chrome, for the 2nd attempt, try Microsoft Edge or Mozilla Firefox). If for whatever reason you’re still not able to get through and you’re wanting to connect with the DDH as quickly as possible, you can also try texting to 1-800-985-5990; your text will likely be answered by a hearing DDH crisis worker, and they are still trained to support anyone experiencing distress or other mental health concerns.
Video: Who funds and operates the DDH? (1 minute)
The DDH is funded by the Substance Abuse and Mental Health Services Administration (SAMHSA; a division of the U.S. Department of Health and Human Services) and is administered by the nonprofit Vibrant Emotional Health; Vibrant also administers the National Suicide Prevention Lifeline (1-800-273-TALK) for SAMHSA, of which the DDH is a sub-network. Learn more about SAMHSA and Vibrant
Bridges Oregon
Hard of Hearing
RESOURCES
Bridges Oregon, Inc. is a nonprofit organization serving Oregonians who are Deaf, DeafBlind, or Hard of Hearing or face other communication barriers. It is in our mission to facilitate equity and inclusiveness and to provide a bridge to opportunities through advocacy, education and communication.
Advocacy
American Sign Language (ASL)
- Portland Community College ASL Studies (link)
- Sign Class (link)
- Western Oregon University ASL Studies (link)
Children
- Position Statement on Improving Child Protection Services for Families with Deaf Individuals (link)
- Position Statement on Quality Foster Care Services Continuum for Deaf Children (link)
- Position Statement on Mental Health Services for Deaf Children (link)
- Protecting the Rights of Parents and Prospective Parents with Disabilities: Technical Assistance for State and Local Child Welfare Agencies and Court (link)
Community
- Abolition and Disability Justice’s Guiding Principles (link)
- Community-Based Needs Assessment (CNA) of Oregon’s Deaf and Hard of Hearing Communities: Final Report as of December 30, 2016 (link)
- Hands and Voices of Oregon (link)
- How many Deaf and Hard of Hearing people live in Oregon by counties (link)
- Oregon Deaf and Hard of Hearing Services (link)
- Quota in Central Oregon (link)
- Research & Resource Center with Deaf* community (RRCD) at Western Oregon University (link)
Crime Safety
Deaf-owned Businesses in Oregon
- A5 Interpreting (link)
- Clackamas River Growlers (link)
- Camp Taloali (link)
- Cymaspace (link)
- Jennifer Jo Deily Fine Art (link)
- King’s Hookah Lounge (link)
- Looslea Holsteins Dairy Farm (link)
- Pah! Restaurant (link)
- PILEA Play (link)
- Sign Class (link)
- Tactile Communications (link)
- Tim Baker’s Lawn Care (link)
DeafBlind
- American Association of the DeafBlind (link)
- DeafBlind Kids (link)
- DeafBlind Interpreting: National Training & Resource Center (link)
- Helen Keller National Center Region 10: Northwest (link)
- Oregon Commission for the Blind (link)
- Oregon DeafBlind Project (link)
- National Center on DeafBlind (link)
- Protactile Communications (link)
- Protactile Language Interpreting: National Education Program (link)
- For more information, please refer to the “Telecommunication” subgroup below.
Deaf with additional disabilities
Education
- House Bill 3183 Toolkit: A Resource for Special Education Providers Regarding the Relevant Services and Placement Options for a Child Who Is Deaf, DeafBlind, or Hard of Hearing. August 2022. (link)
- Language Assessment for American Sign Language (link)
- Oregon Department of Education’s Kindergarten Ready Assessment (KRA) on Deaf and Hard of Hearing children
- Report of 2017 House Bill 3412: Task Force on Assessments of Children Who Are Deaf or Hard of Hearing (referred as LEAD-K) (link)
Emergency Preparedness
- Checklist for Emergency Responder: Ensuring Language Access and Effective Communication During Response and Recovery (link)
Hard of Hearing
- Help to pay for Hearing Aids (link)
- Hearing Loss Association of Oregon (link)
- Hearing Loss Association of Lane County (link)
- Hearing Loss Association of Linn and Benton (link)
- Hearing Loss Association of Portland Chapter (link)
Health
- ADA National Network: Healthcare and Face Coverings: Reducing Communication Barriers for Deaf and Hard of Hearing Patients (link)
- Sexually Transmitted Infections (STIs) and Human Immunodeficiency Virus (HIV): Informational Videos in ASL (link)
Housing
- Oregon ASL Realtors (link)
Hotlines
- Aging and Disability Resource Connection of Oregon (link)
- ASL COVID-19 Hotline (link)
- National Deaf Domestic Violence Hotline (link)
- National Suicide Prevention Lifeline (link)
- Oregon Hate Crimes and Bias Hotline (link)
Interpreters
- File a complaint on a Healthcare Interpreter with Oregon Health Authority (link)
- File a complaint on a certified or qualified interpreter with the Registry of Interpreters for the Deaf (link)
- List of Deaf Interpreters in Oregon by Research and Resource Center with Deaf* community (RRCD) at Western Oregon University. (link)
- List of ASL Interpreter Agencies in Oregon (link)
- Portland Community College Interpreting Training program (link)
- Search for certified or qualified Oregon Healthcare Interpreter (link)
- Report a Patient Safety Issue in Medical settings e.g., an interpreter agency sends non-qualified interpreter to the appointment (link)
- Search for certified or qualified Sign Language interpreters with the Registry of Interpreters for the Deaf (link)
- Western Oregon University Online Interpreting Training program (link)
Late-Deafened
- Association of Late-Deafened Adults (link)
Law
- Oregon’s own version of ADA law (ORS 659a)
Law Enforcement
- Deaf/Hard of Hearing Communication Card with Police (visor card, wallet card)
- Community Proposal Directive for Law Enforcement Agencies (link)
- Pullover Pal (link)
- Oregon Legislative Update: Governor SIGNED on 5/6/2021! Proposed bill to provide “that the registered owner may request that registration cards issued for vehicles include that owner, or person operating vehicle, may be deaf or hard of hearing.” (link)
Lawsuits in Oregon (current & past)
- Kristina Boswell v. State of Oregon, U.S.D.C. Case No. 3:22-cv-00502-MO (link)
- Abraham v. Corizon Health, Inc (2022)
- Viewpoint to pay $225,000 to deaf job applicant Indi Matthews for employment discrimination (2022)
- Abraham v. Corizon Health, Inc: Deaf Inmate’s Disability Bias Claim (2020)
- Disability Rights Oregon filed lawsuit on behalf of protesters with disabilities (2020)
- Deaf prisoners: Oregon should use only certified interpreters, groups say (2019)
- Springfield to pay $450,000 to deaf man injured by police officer (2019)
- Ludwig v. State of Oregon: Employment Discrimination (2018)
- DOJ sues Pacific Northwest on behalf of Oregon Veteran with Hearing Loss (2017)
- Abraham v. Corizon Health, Inc: Clackamas County Jail failed to provide ASL interpreter service for medical treatment (2017)
- Oregon University Settles Lawsuit over Service Dog (2014)
- Deaf inmate gets $150,000 settlement from Oregon after claiming assigned jobs were discriminatory (2014)
- Wolfe v. City of Portland: Police did not provided ASL interpreter in response to 9-1-1 call (2012)
- Oregon v. Mason: Portland Police did not provide ASL interpreter to translate the Miranda Warnings (1981)
*Please let us know if we missed any current or past lawsuits pertaining to deaf, deafblind, or hard of hearing Oregonians.
Legislative Bills (2023 Legislative Session)
- Legislative Session is Closed.
Legislative Bills (passed)
- 2023 Regular Session. House Bill (HB) 2994 Modifies requirements for health insurance coverage of hearing-related items and services. (link).
- 2023 Regular Session. Senate Bill (SB) 569 Requires closed-captioned television receivers in public areas within places of public accommodation to display closed captioning unless exception applies. (link)
- 2023 Regular Session. Senate Bill (SB) 685 Modifies the definition of “Communication Facilitator” (link)
- 2023 Regular Session. House Bill (HB) 2696 Authorizes Health Licensing Office to issue sign language interpreter licenses to qualified applicants. (link)
- 2023 Regular Session. House Bill (HB) 2669 Bill of Rights for Deaf, DeafBlind, and Hard of Hearing Children relating to Education. (link
- 2021 Regular Session. House Bill (HB) 2498. “Provides that the registered owner may request that registration cards issued for vehicles include that owner, or person operating vehicle, may be Deaf or Hard of Hearing.” (link)
- 2021 Regular Session. House Bill (HB) 3183. “Requires parents of child who is deaf or deafblind or who is hard of hearing to be provided information about relevant services and placements offered by school district, education service district, regional programs and Oregon School for the Deaf whenever individualized family service plan or individualized education program is developed, revised or reviewed.” (link)
- 2019 Regular Session. House Bill (HB) 3205. “Expands Telecommunication Devices Access Program to include provision of communication facilitator.” (link)
- 2017 Regular Session. House Bill (HB) 3412. “Establishes Task Force on Assessments of Children Who Are Deaf or Hard of Hearing.” (link)
Medical
- Oregon Health Authority COVID-19 ASL Video (link)
- Oregon Health Authority’s Deaf/Hard of Hearing Preferred Language Card (link)
- Oregon Health Authority’s FAQ Regarding Providing Interpreter Services to Individuals who are Deaf, DeafBlind, Hard of Hearing or Individuals with Limited English Proficiency in Medical Settings (link)
- Report a Patient Safety Issue in Medical settings e.g., no accommodation provided (link)
Mental Health
- List of ASL Therapists in Oregon (PDF)
Safety
- Text to 9-1-1 (link)
- Get A Smoke Alarm by American Red Cross (link)
- Statewide Area: Smoke Alarms for Oregonians (link)
- Portland Area: Smoke Alarms for Deaf and Hard of Hearing Portlanders (link)
- Bend Area: Smoke Alarms for Oregonians who are Deaf or Hard of Hearing (link)
Self-Advocate
- Civil Rights for Individuals and Advocates (link)
Seniors
- Avamere Chestnut Lane Assisted Living for the Deaf and DeafBlind, Gresham (link)
Sister Services
- Northwest Human Services Connection: for the Deaf, DeafBlind, & Hard of Hearing (link)
Support Groups
- ASL access NA, AL-ANON, NAR-ANON, and AA 12-Steps Program Virtual Support Groups (link)
- Portland Deaf Access Committee of Alcoholics Anonymous (link)
Telecommunications and Internet
- Affordable Connectivity Program (ACP) (link)
- DeafBlind MMX Videophone (link)
- Free iPad, iPhone, and other equipment for Deaf, DeafBlind, or Hard of Hearing (link)
- ICanConnect – Oregon (link)
- Oregon Lifeline (link)
- Oregon Statewide Assistive Technology Program (link)
Video Access
*Deaf – Bridges Oregon has adopted with minor adaptations, the definition of ‘Deaf’ that is used by the National Deaf Center (NDC). Bridges Oregon is using the term deaf in an all-inclusive manner, to include people who may identify as D/deaf, DeafBlind, deaf-blind, deaf with additional disabilities, hard of hearing, late-deafened, and/or persons with unilateral/bilateral hearing loss. Bridges Oregon recognizes that for many individuals, identity is fluid and can change over time or with setting. Bridges Oregon has chosen to use one term, Deaf, with the goal of recognizing experiences that are shared by all members of our diverse communities while also honoring all of our differences. Source: https://www.nationaldeafcenter.org/defining-deaf
Deaf & HoH Accessible Crisis Line
Video Phone with ASL
Available 24/7/365
Call VP (321) 800-3323
Crisis Resources and Deaf-Accessible Hotlines
The National Center for College Students with Disabilities (NCCSD) offers several resources and strategies to locate deaf-accessible crisis services, community resources and hotlines:
- Crisis Line for VideoPhone users who use American Sign Language (available 24/7): (321) 800-DEAF (321-800-3323)
- SAMHSA National Disaster Distress Hotline:
- TTY Hotline: 800-846-8517
- VideoPhone Hotline: 800-985-5990
- ASL NOW Button goes to link: https://vibrant.aslnow.io/app/8/10004
- ASL FAQ & VIDEOS Link: https://www.samhsa.gov/find-help/disaster-distress-helpline/asl-faq
- National Suicide Prevention Hotline:
- To chat online with a counselor (2pm-2am Monday-Friday Eastern Standard Time)
- TTY Hotline: 800-799-4889
- Crisis text chatline:
- free, available 24/7, sometimes has Deaf counselors available
- text START to 741-741
- National Domestic Violence Hotline:
- E-mail: deafhelp@thehotline.org
- TTY: 1-800-787-3224 (24/7 hotline)
- VP: 1-855-812-1001 (Monday to Friday 9AM—5PM Pacific Standard Time
Link: https://www.nccsdclearinghouse.org/crisis-resources.html
You matter. You are not alone. Meaningful social connections can make a huge difference. You deserve support.
If you know or find additional resources, please share. If you have feedback, please share.
Email us at: webmail@peergalaxy.com
“when the world comes crashing at
your feet
it’s okay to let others
help pick up the pieces
if we’re present to take part in your
happiness
when your circumstances are great
we are more than capable
of sharing your pain”
― Rupi Kaur, The Sun and Her Flowers
The Disaster Distress Helpline (DDH) is a 24/7, year-round, confidential, multi-lingual crisis counseling and emotional support resource for survivors, responders, and anyone in the U.S./territories struggling with distress or other mental health concerns related to any natural or human-caused disaster. Calls and texts to 1-800-985-5990 are answered by trained counselors from a network of independently operated crisis centers located across the country. https://www.samhsa.gov/ddh
.
Video: Why a DDH VP for ASL users? (1 minute, 30 seconds)
While most people impacted by disaster will be able to bounce back fairly quickly with help from their support networks, others may experience significant emotional distress or other mental health concerns that can impede recovery. Deaf and hard of hearing people may be especially at risk for disaster-related distress. Barriers to accessibility for mental healthcare, emergency preparedness, and disaster relief services are just a few distress risk factors that Deaf/HoH people face throughout the disaster cycle.
In addition, the vast majority of crisis hotlines are set up to accommodate hearing, not Deaf/HoH, callers. While video Relay connections can offer 3rd-party interpretation between ASL users and hearing counselors, the responding counselor still may not fully understand the needs or be able to communicate effectively via the interpreter, especially if the caller is in crisis. While crisis chat and text services can seem like a sufficient alternative to hearing hotlines, Deaf people might understandably assume that responding chat/text counselors may not understand their needs as Deaf individuals, and therefore may be resistant in accessing these options.
Video: Who can access the DDH VP? (1 minute)
The DDH VP is intended for American Sign Language users, regardless of fluency level or whether they are fully Deaf or hard of hearing. The common denominator is that ASL is the language being used between the caller & counselor. Callers who cannot communicate at all in ASL should not use the DDH VP. These callers should call or text the DDH 1-800-985-5990 via their standard phone device.
Video: Who answers DDH VP calls? (1 minute)
The national Disaster Distress Helpline is a network of independently operated crisis centers located across the United States. DeafLEAD is the not-for-profit crisis center that staffs and responds to DDH VP calls, 24/7/365. DeafLEAD’s mission is to “provide individuals who are Deaf and hard of hearing with comprehensive, unified and continuous support by enhancing socio-emotional development, effective communication and leadership through education.” Learn more about DeafLEAD
Video: Why a DDH VP for ASL users? (1 minute, 30 seconds)
While most people impacted by disaster will be able to bounce back fairly quickly with help from their support networks, others may experience significant emotional distress or other mental health concerns that can impede recovery. Deaf and hard of hearing people may be especially at risk for disaster-related distress. Barriers to accessibility for mental healthcare, emergency preparedness, and disaster relief services are just a few distress risk factors that Deaf/HoH people face throughout the disaster cycle.
In addition, the vast majority of crisis hotlines are set up to accommodate hearing, not Deaf/HoH, callers. While video Relay connections can offer 3rd-party interpretation between ASL users and hearing counselors, the responding counselor still may not fully understand the needs or be able to communicate effectively via the interpreter, especially if the caller is in crisis. While crisis chat and text services can seem like a sufficient alternative to hearing hotlines, Deaf people might understandably assume that responding chat/text counselors may not understand their needs as Deaf individuals, and therefore may be resistant in accessing these options.
Video: Who can access the DDH VP? (1 minute)
The DDH VP is intended for American Sign Language users, regardless of fluency level or whether they are fully Deaf or hard of hearing. The common denominator is that ASL is the language being used between the caller & counselor. Callers who cannot communicate at all in ASL should not use the DDH VP. These callers should call or text the DDH 1-800-985-5990 via their standard phone device.
Video: What happens if no one answers? (1 minute)
Sometimes callers to the Disaster Distress Helpline Videophone (“DDH VP”) may not get through on the first try because of high call volume, or might get disconnected because of poor WiFi or cellphone service, etc. If you experience any technical difficulties when connecting to the DDH VP, first try calling or connecting again. Sometimes it may take 1 or 2 attempts to get through. If you’re attempting to connect through the “ASL Now Link” at the DDH website, and you are not able to get through, you can try connecting from a different browser for the 2nd attempt (for example, if the first time you tried was through Google Chrome, for the 2nd attempt, try Microsoft Edge or Mozilla Firefox). If for whatever reason you’re still not able to get through and you’re wanting to connect with the DDH as quickly as possible, you can also try texting to 1-800-985-5990; your text will likely be answered by a hearing DDH crisis worker, and they are still trained to support anyone experiencing distress or other mental health concerns.
Video: Who funds and operates the DDH? (1 minute)
The DDH is funded by the Substance Abuse and Mental Health Services Administration (SAMHSA; a division of the U.S. Department of Health and Human Services) and is administered by the nonprofit Vibrant Emotional Health; Vibrant also administers the National Suicide Prevention Lifeline (1-800-273-TALK) for SAMHSA, of which the DDH is a sub-network. Learn more about SAMHSA and Vibrant
Bridges Oregon
Hard of Hearing
RESOURCES
Bridges Oregon, Inc. is a nonprofit organization serving Oregonians who are Deaf, DeafBlind, or Hard of Hearing or face other communication barriers. It is in our mission to facilitate equity and inclusiveness and to provide a bridge to opportunities through advocacy, education and communication.
Advocacy
American Sign Language (ASL)
- Portland Community College ASL Studies (link)
- Sign Class (link)
- Western Oregon University ASL Studies (link)
Children
- Position Statement on Improving Child Protection Services for Families with Deaf Individuals (link)
- Position Statement on Quality Foster Care Services Continuum for Deaf Children (link)
- Position Statement on Mental Health Services for Deaf Children (link)
- Protecting the Rights of Parents and Prospective Parents with Disabilities: Technical Assistance for State and Local Child Welfare Agencies and Court (link)
Community
- Abolition and Disability Justice’s Guiding Principles (link)
- Community-Based Needs Assessment (CNA) of Oregon’s Deaf and Hard of Hearing Communities: Final Report as of December 30, 2016 (link)
- Hands and Voices of Oregon (link)
- How many Deaf and Hard of Hearing people live in Oregon by counties (link)
- Oregon Deaf and Hard of Hearing Services (link)
- Quota in Central Oregon (link)
- Research & Resource Center with Deaf* community (RRCD) at Western Oregon University (link)
Crime Safety
Deaf-owned Businesses in Oregon
- A5 Interpreting (link)
- Clackamas River Growlers (link)
- Camp Taloali (link)
- Cymaspace (link)
- Jennifer Jo Deily Fine Art (link)
- King’s Hookah Lounge (link)
- Looslea Holsteins Dairy Farm (link)
- Pah! Restaurant (link)
- PILEA Play (link)
- Sign Class (link)
- Tactile Communications (link)
- Tim Baker’s Lawn Care (link)
DeafBlind
- American Association of the DeafBlind (link)
- DeafBlind Kids (link)
- DeafBlind Interpreting: National Training & Resource Center (link)
- Helen Keller National Center Region 10: Northwest (link)
- Oregon Commission for the Blind (link)
- Oregon DeafBlind Project (link)
- National Center on DeafBlind (link)
- Protactile Communications (link)
- Protactile Language Interpreting: National Education Program (link)
- For more information, please refer to the “Telecommunication” subgroup below.
Deaf with additional disabilities
Education
- House Bill 3183 Toolkit: A Resource for Special Education Providers Regarding the Relevant Services and Placement Options for a Child Who Is Deaf, DeafBlind, or Hard of Hearing. August 2022. (link)
- Language Assessment for American Sign Language (link)
- Oregon Department of Education’s Kindergarten Ready Assessment (KRA) on Deaf and Hard of Hearing children
- Report of 2017 House Bill 3412: Task Force on Assessments of Children Who Are Deaf or Hard of Hearing (referred as LEAD-K) (link)
Emergency Preparedness
- Checklist for Emergency Responder: Ensuring Language Access and Effective Communication During Response and Recovery (link)
Hard of Hearing
- Help to pay for Hearing Aids (link)
- Hearing Loss Association of Oregon (link)
- Hearing Loss Association of Lane County (link)
- Hearing Loss Association of Linn and Benton (link)
- Hearing Loss Association of Portland Chapter (link)
Health
- ADA National Network: Healthcare and Face Coverings: Reducing Communication Barriers for Deaf and Hard of Hearing Patients (link)
- Sexually Transmitted Infections (STIs) and Human Immunodeficiency Virus (HIV): Informational Videos in ASL (link)
Housing
- Oregon ASL Realtors (link)
Hotlines
- Aging and Disability Resource Connection of Oregon (link)
- ASL COVID-19 Hotline (link)
- National Deaf Domestic Violence Hotline (link)
- National Suicide Prevention Lifeline (link)
- Oregon Hate Crimes and Bias Hotline (link)
Interpreters
- File a complaint on a Healthcare Interpreter with Oregon Health Authority (link)
- File a complaint on a certified or qualified interpreter with the Registry of Interpreters for the Deaf (link)
- List of Deaf Interpreters in Oregon by Research and Resource Center with Deaf* community (RRCD) at Western Oregon University. (link)
- List of ASL Interpreter Agencies in Oregon (link)
- Portland Community College Interpreting Training program (link)
- Search for certified or qualified Oregon Healthcare Interpreter (link)
- Report a Patient Safety Issue in Medical settings e.g., an interpreter agency sends non-qualified interpreter to the appointment (link)
- Search for certified or qualified Sign Language interpreters with the Registry of Interpreters for the Deaf (link)
- Western Oregon University Online Interpreting Training program (link)
Late-Deafened
- Association of Late-Deafened Adults (link)
Law
- Oregon’s own version of ADA law (ORS 659a)
Law Enforcement
- Deaf/Hard of Hearing Communication Card with Police (visor card, wallet card)
- Community Proposal Directive for Law Enforcement Agencies (link)
- Pullover Pal (link)
- Oregon Legislative Update: Governor SIGNED on 5/6/2021! Proposed bill to provide “that the registered owner may request that registration cards issued for vehicles include that owner, or person operating vehicle, may be deaf or hard of hearing.” (link)
Lawsuits in Oregon (current & past)
- Kristina Boswell v. State of Oregon, U.S.D.C. Case No. 3:22-cv-00502-MO (link)
- Abraham v. Corizon Health, Inc (2022)
- Viewpoint to pay $225,000 to deaf job applicant Indi Matthews for employment discrimination (2022)
- Abraham v. Corizon Health, Inc: Deaf Inmate’s Disability Bias Claim (2020)
- Disability Rights Oregon filed lawsuit on behalf of protesters with disabilities (2020)
- Deaf prisoners: Oregon should use only certified interpreters, groups say (2019)
- Springfield to pay $450,000 to deaf man injured by police officer (2019)
- Ludwig v. State of Oregon: Employment Discrimination (2018)
- DOJ sues Pacific Northwest on behalf of Oregon Veteran with Hearing Loss (2017)
- Abraham v. Corizon Health, Inc: Clackamas County Jail failed to provide ASL interpreter service for medical treatment (2017)
- Oregon University Settles Lawsuit over Service Dog (2014)
- Deaf inmate gets $150,000 settlement from Oregon after claiming assigned jobs were discriminatory (2014)
- Wolfe v. City of Portland: Police did not provided ASL interpreter in response to 9-1-1 call (2012)
- Oregon v. Mason: Portland Police did not provide ASL interpreter to translate the Miranda Warnings (1981)
*Please let us know if we missed any current or past lawsuits pertaining to deaf, deafblind, or hard of hearing Oregonians.
Legislative Bills (2023 Legislative Session)
- Legislative Session is Closed.
Legislative Bills (passed)
- 2023 Regular Session. House Bill (HB) 2994 Modifies requirements for health insurance coverage of hearing-related items and services. (link).
- 2023 Regular Session. Senate Bill (SB) 569 Requires closed-captioned television receivers in public areas within places of public accommodation to display closed captioning unless exception applies. (link)
- 2023 Regular Session. Senate Bill (SB) 685 Modifies the definition of “Communication Facilitator” (link)
- 2023 Regular Session. House Bill (HB) 2696 Authorizes Health Licensing Office to issue sign language interpreter licenses to qualified applicants. (link)
- 2023 Regular Session. House Bill (HB) 2669 Bill of Rights for Deaf, DeafBlind, and Hard of Hearing Children relating to Education. (link
- 2021 Regular Session. House Bill (HB) 2498. “Provides that the registered owner may request that registration cards issued for vehicles include that owner, or person operating vehicle, may be Deaf or Hard of Hearing.” (link)
- 2021 Regular Session. House Bill (HB) 3183. “Requires parents of child who is deaf or deafblind or who is hard of hearing to be provided information about relevant services and placements offered by school district, education service district, regional programs and Oregon School for the Deaf whenever individualized family service plan or individualized education program is developed, revised or reviewed.” (link)
- 2019 Regular Session. House Bill (HB) 3205. “Expands Telecommunication Devices Access Program to include provision of communication facilitator.” (link)
- 2017 Regular Session. House Bill (HB) 3412. “Establishes Task Force on Assessments of Children Who Are Deaf or Hard of Hearing.” (link)
Medical
- Oregon Health Authority COVID-19 ASL Video (link)
- Oregon Health Authority’s Deaf/Hard of Hearing Preferred Language Card (link)
- Oregon Health Authority’s FAQ Regarding Providing Interpreter Services to Individuals who are Deaf, DeafBlind, Hard of Hearing or Individuals with Limited English Proficiency in Medical Settings (link)
- Report a Patient Safety Issue in Medical settings e.g., no accommodation provided (link)
Mental Health
- List of ASL Therapists in Oregon (PDF)
Safety
- Text to 9-1-1 (link)
- Get A Smoke Alarm by American Red Cross (link)
- Statewide Area: Smoke Alarms for Oregonians (link)
- Portland Area: Smoke Alarms for Deaf and Hard of Hearing Portlanders (link)
- Bend Area: Smoke Alarms for Oregonians who are Deaf or Hard of Hearing (link)
Self-Advocate
- Civil Rights for Individuals and Advocates (link)
Seniors
- Avamere Chestnut Lane Assisted Living for the Deaf and DeafBlind, Gresham (link)
Sister Services
- Northwest Human Services Connection: for the Deaf, DeafBlind, & Hard of Hearing (link)
Support Groups
- ASL access NA, AL-ANON, NAR-ANON, and AA 12-Steps Program Virtual Support Groups (link)
- Portland Deaf Access Committee of Alcoholics Anonymous (link)
Telecommunications and Internet
- Affordable Connectivity Program (ACP) (link)
- DeafBlind MMX Videophone (link)
- Free iPad, iPhone, and other equipment for Deaf, DeafBlind, or Hard of Hearing (link)
- ICanConnect – Oregon (link)
- Oregon Lifeline (link)
- Oregon Statewide Assistive Technology Program (link)
Video Access
*Deaf – Bridges Oregon has adopted with minor adaptations, the definition of ‘Deaf’ that is used by the National Deaf Center (NDC). Bridges Oregon is using the term deaf in an all-inclusive manner, to include people who may identify as D/deaf, DeafBlind, deaf-blind, deaf with additional disabilities, hard of hearing, late-deafened, and/or persons with unilateral/bilateral hearing loss. Bridges Oregon recognizes that for many individuals, identity is fluid and can change over time or with setting. Bridges Oregon has chosen to use one term, Deaf, with the goal of recognizing experiences that are shared by all members of our diverse communities while also honoring all of our differences. Source: https://www.nationaldeafcenter.org/defining-deaf
Deaf & HoH Accessible Crisis Line
Video Phone with ASL
Available 24/7/365
Call VP (321) 800-3323
Crisis Resources and Deaf-Accessible Hotlines
The National Center for College Students with Disabilities (NCCSD) offers several resources and strategies to locate deaf-accessible crisis services, community resources and hotlines:
- Crisis Line for VideoPhone users who use American Sign Language (available 24/7): (321) 800-DEAF (321-800-3323)
- SAMHSA National Disaster Distress Hotline:
- TTY Hotline: 800-846-8517
- VideoPhone Hotline: 800-985-5990
- ASL NOW Button goes to link: https://vibrant.aslnow.io/app/8/10004
- ASL FAQ & VIDEOS Link: https://www.samhsa.gov/find-help/disaster-distress-helpline/asl-faq
- National Suicide Prevention Hotline:
- To chat online with a counselor (2pm-2am Monday-Friday Eastern Standard Time)
- TTY Hotline: 800-799-4889
- Crisis text chatline:
- free, available 24/7, sometimes has Deaf counselors available
- text START to 741-741
- National Domestic Violence Hotline:
- E-mail: deafhelp@thehotline.org
- TTY: 1-800-787-3224 (24/7 hotline)
- VP: 1-855-812-1001 (Monday to Friday 9AM—5PM Pacific Standard Time
Link: https://www.nccsdclearinghouse.org/crisis-resources.html
You matter. You are not alone. Meaningful social connections can make a huge difference. You deserve support.
If you know or find additional resources, please share. If you have feedback, please share.
Email us at: webmail@peergalaxy.com
“when the world comes crashing at
your feet
it’s okay to let others
help pick up the pieces
if we’re present to take part in your
happiness
when your circumstances are great
we are more than capable
of sharing your pain”
― Rupi Kaur, The Sun and Her Flowers
The Disaster Distress Helpline (DDH) is a 24/7, year-round, confidential, multi-lingual crisis counseling and emotional support resource for survivors, responders, and anyone in the U.S./territories struggling with distress or other mental health concerns related to any natural or human-caused disaster. Calls and texts to 1-800-985-5990 are answered by trained counselors from a network of independently operated crisis centers located across the country. https://www.samhsa.gov/ddh
.
Video: Why a DDH VP for ASL users? (1 minute, 30 seconds)
While most people impacted by disaster will be able to bounce back fairly quickly with help from their support networks, others may experience significant emotional distress or other mental health concerns that can impede recovery. Deaf and hard of hearing people may be especially at risk for disaster-related distress. Barriers to accessibility for mental healthcare, emergency preparedness, and disaster relief services are just a few distress risk factors that Deaf/HoH people face throughout the disaster cycle.
In addition, the vast majority of crisis hotlines are set up to accommodate hearing, not Deaf/HoH, callers. While video Relay connections can offer 3rd-party interpretation between ASL users and hearing counselors, the responding counselor still may not fully understand the needs or be able to communicate effectively via the interpreter, especially if the caller is in crisis. While crisis chat and text services can seem like a sufficient alternative to hearing hotlines, Deaf people might understandably assume that responding chat/text counselors may not understand their needs as Deaf individuals, and therefore may be resistant in accessing these options.
Video: Who can access the DDH VP? (1 minute)
The DDH VP is intended for American Sign Language users, regardless of fluency level or whether they are fully Deaf or hard of hearing. The common denominator is that ASL is the language being used between the caller & counselor. Callers who cannot communicate at all in ASL should not use the DDH VP. These callers should call or text the DDH 1-800-985-5990 via their standard phone device.
Video: Who answers DDH VP calls? (1 minute)
The national Disaster Distress Helpline is a network of independently operated crisis centers located across the United States. DeafLEAD is the not-for-profit crisis center that staffs and responds to DDH VP calls, 24/7/365. DeafLEAD’s mission is to “provide individuals who are Deaf and hard of hearing with comprehensive, unified and continuous support by enhancing socio-emotional development, effective communication and leadership through education.” Learn more about DeafLEAD
Video: Why a DDH VP for ASL users? (1 minute, 30 seconds)
While most people impacted by disaster will be able to bounce back fairly quickly with help from their support networks, others may experience significant emotional distress or other mental health concerns that can impede recovery. Deaf and hard of hearing people may be especially at risk for disaster-related distress. Barriers to accessibility for mental healthcare, emergency preparedness, and disaster relief services are just a few distress risk factors that Deaf/HoH people face throughout the disaster cycle.
In addition, the vast majority of crisis hotlines are set up to accommodate hearing, not Deaf/HoH, callers. While video Relay connections can offer 3rd-party interpretation between ASL users and hearing counselors, the responding counselor still may not fully understand the needs or be able to communicate effectively via the interpreter, especially if the caller is in crisis. While crisis chat and text services can seem like a sufficient alternative to hearing hotlines, Deaf people might understandably assume that responding chat/text counselors may not understand their needs as Deaf individuals, and therefore may be resistant in accessing these options.
Video: Who can access the DDH VP? (1 minute)
The DDH VP is intended for American Sign Language users, regardless of fluency level or whether they are fully Deaf or hard of hearing. The common denominator is that ASL is the language being used between the caller & counselor. Callers who cannot communicate at all in ASL should not use the DDH VP. These callers should call or text the DDH 1-800-985-5990 via their standard phone device.
Video: What happens if no one answers? (1 minute)
Sometimes callers to the Disaster Distress Helpline Videophone (“DDH VP”) may not get through on the first try because of high call volume, or might get disconnected because of poor WiFi or cellphone service, etc. If you experience any technical difficulties when connecting to the DDH VP, first try calling or connecting again. Sometimes it may take 1 or 2 attempts to get through. If you’re attempting to connect through the “ASL Now Link” at the DDH website, and you are not able to get through, you can try connecting from a different browser for the 2nd attempt (for example, if the first time you tried was through Google Chrome, for the 2nd attempt, try Microsoft Edge or Mozilla Firefox). If for whatever reason you’re still not able to get through and you’re wanting to connect with the DDH as quickly as possible, you can also try texting to 1-800-985-5990; your text will likely be answered by a hearing DDH crisis worker, and they are still trained to support anyone experiencing distress or other mental health concerns.
Video: Who funds and operates the DDH? (1 minute)
The DDH is funded by the Substance Abuse and Mental Health Services Administration (SAMHSA; a division of the U.S. Department of Health and Human Services) and is administered by the nonprofit Vibrant Emotional Health; Vibrant also administers the National Suicide Prevention Lifeline (1-800-273-TALK) for SAMHSA, of which the DDH is a sub-network. Learn more about SAMHSA and Vibrant
Bridges Oregon
Hard of Hearing
RESOURCES
Bridges Oregon, Inc. is a nonprofit organization serving Oregonians who are Deaf, DeafBlind, or Hard of Hearing or face other communication barriers. It is in our mission to facilitate equity and inclusiveness and to provide a bridge to opportunities through advocacy, education and communication.
Advocacy
American Sign Language (ASL)
- Portland Community College ASL Studies (link)
- Sign Class (link)
- Western Oregon University ASL Studies (link)
Children
- Position Statement on Improving Child Protection Services for Families with Deaf Individuals (link)
- Position Statement on Quality Foster Care Services Continuum for Deaf Children (link)
- Position Statement on Mental Health Services for Deaf Children (link)
- Protecting the Rights of Parents and Prospective Parents with Disabilities: Technical Assistance for State and Local Child Welfare Agencies and Court (link)
Community
- Abolition and Disability Justice’s Guiding Principles (link)
- Community-Based Needs Assessment (CNA) of Oregon’s Deaf and Hard of Hearing Communities: Final Report as of December 30, 2016 (link)
- Hands and Voices of Oregon (link)
- How many Deaf and Hard of Hearing people live in Oregon by counties (link)
- Oregon Deaf and Hard of Hearing Services (link)
- Quota in Central Oregon (link)
- Research & Resource Center with Deaf* community (RRCD) at Western Oregon University (link)
Crime Safety
Deaf-owned Businesses in Oregon
- A5 Interpreting (link)
- Clackamas River Growlers (link)
- Camp Taloali (link)
- Cymaspace (link)
- Jennifer Jo Deily Fine Art (link)
- King’s Hookah Lounge (link)
- Looslea Holsteins Dairy Farm (link)
- Pah! Restaurant (link)
- PILEA Play (link)
- Sign Class (link)
- Tactile Communications (link)
- Tim Baker’s Lawn Care (link)
DeafBlind
- American Association of the DeafBlind (link)
- DeafBlind Kids (link)
- DeafBlind Interpreting: National Training & Resource Center (link)
- Helen Keller National Center Region 10: Northwest (link)
- Oregon Commission for the Blind (link)
- Oregon DeafBlind Project (link)
- National Center on DeafBlind (link)
- Protactile Communications (link)
- Protactile Language Interpreting: National Education Program (link)
- For more information, please refer to the “Telecommunication” subgroup below.
Deaf with additional disabilities
Education
- House Bill 3183 Toolkit: A Resource for Special Education Providers Regarding the Relevant Services and Placement Options for a Child Who Is Deaf, DeafBlind, or Hard of Hearing. August 2022. (link)
- Language Assessment for American Sign Language (link)
- Oregon Department of Education’s Kindergarten Ready Assessment (KRA) on Deaf and Hard of Hearing children
- Report of 2017 House Bill 3412: Task Force on Assessments of Children Who Are Deaf or Hard of Hearing (referred as LEAD-K) (link)
Emergency Preparedness
- Checklist for Emergency Responder: Ensuring Language Access and Effective Communication During Response and Recovery (link)
Hard of Hearing
- Help to pay for Hearing Aids (link)
- Hearing Loss Association of Oregon (link)
- Hearing Loss Association of Lane County (link)
- Hearing Loss Association of Linn and Benton (link)
- Hearing Loss Association of Portland Chapter (link)
Health
- ADA National Network: Healthcare and Face Coverings: Reducing Communication Barriers for Deaf and Hard of Hearing Patients (link)
- Sexually Transmitted Infections (STIs) and Human Immunodeficiency Virus (HIV): Informational Videos in ASL (link)
Housing
- Oregon ASL Realtors (link)
Hotlines
- Aging and Disability Resource Connection of Oregon (link)
- ASL COVID-19 Hotline (link)
- National Deaf Domestic Violence Hotline (link)
- National Suicide Prevention Lifeline (link)
- Oregon Hate Crimes and Bias Hotline (link)
Interpreters
- File a complaint on a Healthcare Interpreter with Oregon Health Authority (link)
- File a complaint on a certified or qualified interpreter with the Registry of Interpreters for the Deaf (link)
- List of Deaf Interpreters in Oregon by Research and Resource Center with Deaf* community (RRCD) at Western Oregon University. (link)
- List of ASL Interpreter Agencies in Oregon (link)
- Portland Community College Interpreting Training program (link)
- Search for certified or qualified Oregon Healthcare Interpreter (link)
- Report a Patient Safety Issue in Medical settings e.g., an interpreter agency sends non-qualified interpreter to the appointment (link)
- Search for certified or qualified Sign Language interpreters with the Registry of Interpreters for the Deaf (link)
- Western Oregon University Online Interpreting Training program (link)
Late-Deafened
- Association of Late-Deafened Adults (link)
Law
- Oregon’s own version of ADA law (ORS 659a)
Law Enforcement
- Deaf/Hard of Hearing Communication Card with Police (visor card, wallet card)
- Community Proposal Directive for Law Enforcement Agencies (link)
- Pullover Pal (link)
- Oregon Legislative Update: Governor SIGNED on 5/6/2021! Proposed bill to provide “that the registered owner may request that registration cards issued for vehicles include that owner, or person operating vehicle, may be deaf or hard of hearing.” (link)
Lawsuits in Oregon (current & past)
- Kristina Boswell v. State of Oregon, U.S.D.C. Case No. 3:22-cv-00502-MO (link)
- Abraham v. Corizon Health, Inc (2022)
- Viewpoint to pay $225,000 to deaf job applicant Indi Matthews for employment discrimination (2022)
- Abraham v. Corizon Health, Inc: Deaf Inmate’s Disability Bias Claim (2020)
- Disability Rights Oregon filed lawsuit on behalf of protesters with disabilities (2020)
- Deaf prisoners: Oregon should use only certified interpreters, groups say (2019)
- Springfield to pay $450,000 to deaf man injured by police officer (2019)
- Ludwig v. State of Oregon: Employment Discrimination (2018)
- DOJ sues Pacific Northwest on behalf of Oregon Veteran with Hearing Loss (2017)
- Abraham v. Corizon Health, Inc: Clackamas County Jail failed to provide ASL interpreter service for medical treatment (2017)
- Oregon University Settles Lawsuit over Service Dog (2014)
- Deaf inmate gets $150,000 settlement from Oregon after claiming assigned jobs were discriminatory (2014)
- Wolfe v. City of Portland: Police did not provided ASL interpreter in response to 9-1-1 call (2012)
- Oregon v. Mason: Portland Police did not provide ASL interpreter to translate the Miranda Warnings (1981)
*Please let us know if we missed any current or past lawsuits pertaining to deaf, deafblind, or hard of hearing Oregonians.
Legislative Bills (2023 Legislative Session)
- Legislative Session is Closed.
Legislative Bills (passed)
- 2023 Regular Session. House Bill (HB) 2994 Modifies requirements for health insurance coverage of hearing-related items and services. (link).
- 2023 Regular Session. Senate Bill (SB) 569 Requires closed-captioned television receivers in public areas within places of public accommodation to display closed captioning unless exception applies. (link)
- 2023 Regular Session. Senate Bill (SB) 685 Modifies the definition of “Communication Facilitator” (link)
- 2023 Regular Session. House Bill (HB) 2696 Authorizes Health Licensing Office to issue sign language interpreter licenses to qualified applicants. (link)
- 2023 Regular Session. House Bill (HB) 2669 Bill of Rights for Deaf, DeafBlind, and Hard of Hearing Children relating to Education. (link
- 2021 Regular Session. House Bill (HB) 2498. “Provides that the registered owner may request that registration cards issued for vehicles include that owner, or person operating vehicle, may be Deaf or Hard of Hearing.” (link)
- 2021 Regular Session. House Bill (HB) 3183. “Requires parents of child who is deaf or deafblind or who is hard of hearing to be provided information about relevant services and placements offered by school district, education service district, regional programs and Oregon School for the Deaf whenever individualized family service plan or individualized education program is developed, revised or reviewed.” (link)
- 2019 Regular Session. House Bill (HB) 3205. “Expands Telecommunication Devices Access Program to include provision of communication facilitator.” (link)
- 2017 Regular Session. House Bill (HB) 3412. “Establishes Task Force on Assessments of Children Who Are Deaf or Hard of Hearing.” (link)
Medical
- Oregon Health Authority COVID-19 ASL Video (link)
- Oregon Health Authority’s Deaf/Hard of Hearing Preferred Language Card (link)
- Oregon Health Authority’s FAQ Regarding Providing Interpreter Services to Individuals who are Deaf, DeafBlind, Hard of Hearing or Individuals with Limited English Proficiency in Medical Settings (link)
- Report a Patient Safety Issue in Medical settings e.g., no accommodation provided (link)
Mental Health
- List of ASL Therapists in Oregon (PDF)
Safety
- Text to 9-1-1 (link)
- Get A Smoke Alarm by American Red Cross (link)
- Statewide Area: Smoke Alarms for Oregonians (link)
- Portland Area: Smoke Alarms for Deaf and Hard of Hearing Portlanders (link)
- Bend Area: Smoke Alarms for Oregonians who are Deaf or Hard of Hearing (link)
Self-Advocate
- Civil Rights for Individuals and Advocates (link)
Seniors
- Avamere Chestnut Lane Assisted Living for the Deaf and DeafBlind, Gresham (link)
Sister Services
- Northwest Human Services Connection: for the Deaf, DeafBlind, & Hard of Hearing (link)
Support Groups
- ASL access NA, AL-ANON, NAR-ANON, and AA 12-Steps Program Virtual Support Groups (link)
- Portland Deaf Access Committee of Alcoholics Anonymous (link)
Telecommunications and Internet
- Affordable Connectivity Program (ACP) (link)
- DeafBlind MMX Videophone (link)
- Free iPad, iPhone, and other equipment for Deaf, DeafBlind, or Hard of Hearing (link)
- ICanConnect – Oregon (link)
- Oregon Lifeline (link)
- Oregon Statewide Assistive Technology Program (link)
Video Access
*Deaf – Bridges Oregon has adopted with minor adaptations, the definition of ‘Deaf’ that is used by the National Deaf Center (NDC). Bridges Oregon is using the term deaf in an all-inclusive manner, to include people who may identify as D/deaf, DeafBlind, deaf-blind, deaf with additional disabilities, hard of hearing, late-deafened, and/or persons with unilateral/bilateral hearing loss. Bridges Oregon recognizes that for many individuals, identity is fluid and can change over time or with setting. Bridges Oregon has chosen to use one term, Deaf, with the goal of recognizing experiences that are shared by all members of our diverse communities while also honoring all of our differences. Source: https://www.nationaldeafcenter.org/defining-deaf
Deaf & HoH Accessible Crisis Line
Video Phone with ASL
Available 24/7/365
Call VP (321) 800-3323
Crisis Resources and Deaf-Accessible Hotlines
The National Center for College Students with Disabilities (NCCSD) offers several resources and strategies to locate deaf-accessible crisis services, community resources and hotlines:
- Crisis Line for VideoPhone users who use American Sign Language (available 24/7): (321) 800-DEAF (321-800-3323)
- SAMHSA National Disaster Distress Hotline:
- TTY Hotline: 800-846-8517
- VideoPhone Hotline: 800-985-5990
- ASL NOW Button goes to link: https://vibrant.aslnow.io/app/8/10004
- ASL FAQ & VIDEOS Link: https://www.samhsa.gov/find-help/disaster-distress-helpline/asl-faq
- National Suicide Prevention Hotline:
- To chat online with a counselor (2pm-2am Monday-Friday Eastern Standard Time)
- TTY Hotline: 800-799-4889
- Crisis text chatline:
- free, available 24/7, sometimes has Deaf counselors available
- text START to 741-741
- National Domestic Violence Hotline:
- E-mail: deafhelp@thehotline.org
- TTY: 1-800-787-3224 (24/7 hotline)
- VP: 1-855-812-1001 (Monday to Friday 9AM—5PM Pacific Standard Time
Link: https://www.nccsdclearinghouse.org/crisis-resources.html
You matter. You are not alone. Meaningful social connections can make a huge difference. You deserve support.
If you know or find additional resources, please share. If you have feedback, please share.
Email us at: webmail@peergalaxy.com
“when the world comes crashing at
your feet
it’s okay to let others
help pick up the pieces
if we’re present to take part in your
happiness
when your circumstances are great
we are more than capable
of sharing your pain”
― Rupi Kaur, The Sun and Her Flowers
The Disaster Distress Helpline (DDH) is a 24/7, year-round, confidential, multi-lingual crisis counseling and emotional support resource for survivors, responders, and anyone in the U.S./territories struggling with distress or other mental health concerns related to any natural or human-caused disaster. Calls and texts to 1-800-985-5990 are answered by trained counselors from a network of independently operated crisis centers located across the country. https://www.samhsa.gov/ddh
.
Video: Why a DDH VP for ASL users? (1 minute, 30 seconds)
While most people impacted by disaster will be able to bounce back fairly quickly with help from their support networks, others may experience significant emotional distress or other mental health concerns that can impede recovery. Deaf and hard of hearing people may be especially at risk for disaster-related distress. Barriers to accessibility for mental healthcare, emergency preparedness, and disaster relief services are just a few distress risk factors that Deaf/HoH people face throughout the disaster cycle.
In addition, the vast majority of crisis hotlines are set up to accommodate hearing, not Deaf/HoH, callers. While video Relay connections can offer 3rd-party interpretation between ASL users and hearing counselors, the responding counselor still may not fully understand the needs or be able to communicate effectively via the interpreter, especially if the caller is in crisis. While crisis chat and text services can seem like a sufficient alternative to hearing hotlines, Deaf people might understandably assume that responding chat/text counselors may not understand their needs as Deaf individuals, and therefore may be resistant in accessing these options.
Video: Who can access the DDH VP? (1 minute)
The DDH VP is intended for American Sign Language users, regardless of fluency level or whether they are fully Deaf or hard of hearing. The common denominator is that ASL is the language being used between the caller & counselor. Callers who cannot communicate at all in ASL should not use the DDH VP. These callers should call or text the DDH 1-800-985-5990 via their standard phone device.
Video: Who answers DDH VP calls? (1 minute)
The national Disaster Distress Helpline is a network of independently operated crisis centers located across the United States. DeafLEAD is the not-for-profit crisis center that staffs and responds to DDH VP calls, 24/7/365. DeafLEAD’s mission is to “provide individuals who are Deaf and hard of hearing with comprehensive, unified and continuous support by enhancing socio-emotional development, effective communication and leadership through education.” Learn more about DeafLEAD
Video: Why a DDH VP for ASL users? (1 minute, 30 seconds)
While most people impacted by disaster will be able to bounce back fairly quickly with help from their support networks, others may experience significant emotional distress or other mental health concerns that can impede recovery. Deaf and hard of hearing people may be especially at risk for disaster-related distress. Barriers to accessibility for mental healthcare, emergency preparedness, and disaster relief services are just a few distress risk factors that Deaf/HoH people face throughout the disaster cycle.
In addition, the vast majority of crisis hotlines are set up to accommodate hearing, not Deaf/HoH, callers. While video Relay connections can offer 3rd-party interpretation between ASL users and hearing counselors, the responding counselor still may not fully understand the needs or be able to communicate effectively via the interpreter, especially if the caller is in crisis. While crisis chat and text services can seem like a sufficient alternative to hearing hotlines, Deaf people might understandably assume that responding chat/text counselors may not understand their needs as Deaf individuals, and therefore may be resistant in accessing these options.
Video: Who can access the DDH VP? (1 minute)
The DDH VP is intended for American Sign Language users, regardless of fluency level or whether they are fully Deaf or hard of hearing. The common denominator is that ASL is the language being used between the caller & counselor. Callers who cannot communicate at all in ASL should not use the DDH VP. These callers should call or text the DDH 1-800-985-5990 via their standard phone device.
Video: What happens if no one answers? (1 minute)
Sometimes callers to the Disaster Distress Helpline Videophone (“DDH VP”) may not get through on the first try because of high call volume, or might get disconnected because of poor WiFi or cellphone service, etc. If you experience any technical difficulties when connecting to the DDH VP, first try calling or connecting again. Sometimes it may take 1 or 2 attempts to get through. If you’re attempting to connect through the “ASL Now Link” at the DDH website, and you are not able to get through, you can try connecting from a different browser for the 2nd attempt (for example, if the first time you tried was through Google Chrome, for the 2nd attempt, try Microsoft Edge or Mozilla Firefox). If for whatever reason you’re still not able to get through and you’re wanting to connect with the DDH as quickly as possible, you can also try texting to 1-800-985-5990; your text will likely be answered by a hearing DDH crisis worker, and they are still trained to support anyone experiencing distress or other mental health concerns.
Video: Who funds and operates the DDH? (1 minute)
The DDH is funded by the Substance Abuse and Mental Health Services Administration (SAMHSA; a division of the U.S. Department of Health and Human Services) and is administered by the nonprofit Vibrant Emotional Health; Vibrant also administers the National Suicide Prevention Lifeline (1-800-273-TALK) for SAMHSA, of which the DDH is a sub-network. Learn more about SAMHSA and Vibrant
Bridges Oregon
Hard of Hearing
RESOURCES
Bridges Oregon, Inc. is a nonprofit organization serving Oregonians who are Deaf, DeafBlind, or Hard of Hearing or face other communication barriers. It is in our mission to facilitate equity and inclusiveness and to provide a bridge to opportunities through advocacy, education and communication.
Advocacy
American Sign Language (ASL)
- Portland Community College ASL Studies (link)
- Sign Class (link)
- Western Oregon University ASL Studies (link)
Children
- Position Statement on Improving Child Protection Services for Families with Deaf Individuals (link)
- Position Statement on Quality Foster Care Services Continuum for Deaf Children (link)
- Position Statement on Mental Health Services for Deaf Children (link)
- Protecting the Rights of Parents and Prospective Parents with Disabilities: Technical Assistance for State and Local Child Welfare Agencies and Court (link)
Community
- Abolition and Disability Justice’s Guiding Principles (link)
- Community-Based Needs Assessment (CNA) of Oregon’s Deaf and Hard of Hearing Communities: Final Report as of December 30, 2016 (link)
- Hands and Voices of Oregon (link)
- How many Deaf and Hard of Hearing people live in Oregon by counties (link)
- Oregon Deaf and Hard of Hearing Services (link)
- Quota in Central Oregon (link)
- Research & Resource Center with Deaf* community (RRCD) at Western Oregon University (link)
Crime Safety
Deaf-owned Businesses in Oregon
- A5 Interpreting (link)
- Clackamas River Growlers (link)
- Camp Taloali (link)
- Cymaspace (link)
- Jennifer Jo Deily Fine Art (link)
- King’s Hookah Lounge (link)
- Looslea Holsteins Dairy Farm (link)
- Pah! Restaurant (link)
- PILEA Play (link)
- Sign Class (link)
- Tactile Communications (link)
- Tim Baker’s Lawn Care (link)
DeafBlind
- American Association of the DeafBlind (link)
- DeafBlind Kids (link)
- DeafBlind Interpreting: National Training & Resource Center (link)
- Helen Keller National Center Region 10: Northwest (link)
- Oregon Commission for the Blind (link)
- Oregon DeafBlind Project (link)
- National Center on DeafBlind (link)
- Protactile Communications (link)
- Protactile Language Interpreting: National Education Program (link)
- For more information, please refer to the “Telecommunication” subgroup below.
Deaf with additional disabilities
Education
- House Bill 3183 Toolkit: A Resource for Special Education Providers Regarding the Relevant Services and Placement Options for a Child Who Is Deaf, DeafBlind, or Hard of Hearing. August 2022. (link)
- Language Assessment for American Sign Language (link)
- Oregon Department of Education’s Kindergarten Ready Assessment (KRA) on Deaf and Hard of Hearing children
- Report of 2017 House Bill 3412: Task Force on Assessments of Children Who Are Deaf or Hard of Hearing (referred as LEAD-K) (link)
Emergency Preparedness
- Checklist for Emergency Responder: Ensuring Language Access and Effective Communication During Response and Recovery (link)
Hard of Hearing
- Help to pay for Hearing Aids (link)
- Hearing Loss Association of Oregon (link)
- Hearing Loss Association of Lane County (link)
- Hearing Loss Association of Linn and Benton (link)
- Hearing Loss Association of Portland Chapter (link)
Health
- ADA National Network: Healthcare and Face Coverings: Reducing Communication Barriers for Deaf and Hard of Hearing Patients (link)
- Sexually Transmitted Infections (STIs) and Human Immunodeficiency Virus (HIV): Informational Videos in ASL (link)
Housing
- Oregon ASL Realtors (link)
Hotlines
- Aging and Disability Resource Connection of Oregon (link)
- ASL COVID-19 Hotline (link)
- National Deaf Domestic Violence Hotline (link)
- National Suicide Prevention Lifeline (link)
- Oregon Hate Crimes and Bias Hotline (link)
Interpreters
- File a complaint on a Healthcare Interpreter with Oregon Health Authority (link)
- File a complaint on a certified or qualified interpreter with the Registry of Interpreters for the Deaf (link)
- List of Deaf Interpreters in Oregon by Research and Resource Center with Deaf* community (RRCD) at Western Oregon University. (link)
- List of ASL Interpreter Agencies in Oregon (link)
- Portland Community College Interpreting Training program (link)
- Search for certified or qualified Oregon Healthcare Interpreter (link)
- Report a Patient Safety Issue in Medical settings e.g., an interpreter agency sends non-qualified interpreter to the appointment (link)
- Search for certified or qualified Sign Language interpreters with the Registry of Interpreters for the Deaf (link)
- Western Oregon University Online Interpreting Training program (link)
Late-Deafened
- Association of Late-Deafened Adults (link)
Law
- Oregon’s own version of ADA law (ORS 659a)
Law Enforcement
- Deaf/Hard of Hearing Communication Card with Police (visor card, wallet card)
- Community Proposal Directive for Law Enforcement Agencies (link)
- Pullover Pal (link)
- Oregon Legislative Update: Governor SIGNED on 5/6/2021! Proposed bill to provide “that the registered owner may request that registration cards issued for vehicles include that owner, or person operating vehicle, may be deaf or hard of hearing.” (link)
Lawsuits in Oregon (current & past)
- Kristina Boswell v. State of Oregon, U.S.D.C. Case No. 3:22-cv-00502-MO (link)
- Abraham v. Corizon Health, Inc (2022)
- Viewpoint to pay $225,000 to deaf job applicant Indi Matthews for employment discrimination (2022)
- Abraham v. Corizon Health, Inc: Deaf Inmate’s Disability Bias Claim (2020)
- Disability Rights Oregon filed lawsuit on behalf of protesters with disabilities (2020)
- Deaf prisoners: Oregon should use only certified interpreters, groups say (2019)
- Springfield to pay $450,000 to deaf man injured by police officer (2019)
- Ludwig v. State of Oregon: Employment Discrimination (2018)
- DOJ sues Pacific Northwest on behalf of Oregon Veteran with Hearing Loss (2017)
- Abraham v. Corizon Health, Inc: Clackamas County Jail failed to provide ASL interpreter service for medical treatment (2017)
- Oregon University Settles Lawsuit over Service Dog (2014)
- Deaf inmate gets $150,000 settlement from Oregon after claiming assigned jobs were discriminatory (2014)
- Wolfe v. City of Portland: Police did not provided ASL interpreter in response to 9-1-1 call (2012)
- Oregon v. Mason: Portland Police did not provide ASL interpreter to translate the Miranda Warnings (1981)
*Please let us know if we missed any current or past lawsuits pertaining to deaf, deafblind, or hard of hearing Oregonians.
Legislative Bills (2023 Legislative Session)
- Legislative Session is Closed.
Legislative Bills (passed)
- 2023 Regular Session. House Bill (HB) 2994 Modifies requirements for health insurance coverage of hearing-related items and services. (link).
- 2023 Regular Session. Senate Bill (SB) 569 Requires closed-captioned television receivers in public areas within places of public accommodation to display closed captioning unless exception applies. (link)
- 2023 Regular Session. Senate Bill (SB) 685 Modifies the definition of “Communication Facilitator” (link)
- 2023 Regular Session. House Bill (HB) 2696 Authorizes Health Licensing Office to issue sign language interpreter licenses to qualified applicants. (link)
- 2023 Regular Session. House Bill (HB) 2669 Bill of Rights for Deaf, DeafBlind, and Hard of Hearing Children relating to Education. (link
- 2021 Regular Session. House Bill (HB) 2498. “Provides that the registered owner may request that registration cards issued for vehicles include that owner, or person operating vehicle, may be Deaf or Hard of Hearing.” (link)
- 2021 Regular Session. House Bill (HB) 3183. “Requires parents of child who is deaf or deafblind or who is hard of hearing to be provided information about relevant services and placements offered by school district, education service district, regional programs and Oregon School for the Deaf whenever individualized family service plan or individualized education program is developed, revised or reviewed.” (link)
- 2019 Regular Session. House Bill (HB) 3205. “Expands Telecommunication Devices Access Program to include provision of communication facilitator.” (link)
- 2017 Regular Session. House Bill (HB) 3412. “Establishes Task Force on Assessments of Children Who Are Deaf or Hard of Hearing.” (link)
Medical
- Oregon Health Authority COVID-19 ASL Video (link)
- Oregon Health Authority’s Deaf/Hard of Hearing Preferred Language Card (link)
- Oregon Health Authority’s FAQ Regarding Providing Interpreter Services to Individuals who are Deaf, DeafBlind, Hard of Hearing or Individuals with Limited English Proficiency in Medical Settings (link)
- Report a Patient Safety Issue in Medical settings e.g., no accommodation provided (link)
Mental Health
- List of ASL Therapists in Oregon (PDF)
Safety
- Text to 9-1-1 (link)
- Get A Smoke Alarm by American Red Cross (link)
- Statewide Area: Smoke Alarms for Oregonians (link)
- Portland Area: Smoke Alarms for Deaf and Hard of Hearing Portlanders (link)
- Bend Area: Smoke Alarms for Oregonians who are Deaf or Hard of Hearing (link)
Self-Advocate
- Civil Rights for Individuals and Advocates (link)
Seniors
- Avamere Chestnut Lane Assisted Living for the Deaf and DeafBlind, Gresham (link)
Sister Services
- Northwest Human Services Connection: for the Deaf, DeafBlind, & Hard of Hearing (link)
Support Groups
- ASL access NA, AL-ANON, NAR-ANON, and AA 12-Steps Program Virtual Support Groups (link)
- Portland Deaf Access Committee of Alcoholics Anonymous (link)
Telecommunications and Internet
- Affordable Connectivity Program (ACP) (link)
- DeafBlind MMX Videophone (link)
- Free iPad, iPhone, and other equipment for Deaf, DeafBlind, or Hard of Hearing (link)
- ICanConnect – Oregon (link)
- Oregon Lifeline (link)
- Oregon Statewide Assistive Technology Program (link)
Video Access
*Deaf – Bridges Oregon has adopted with minor adaptations, the definition of ‘Deaf’ that is used by the National Deaf Center (NDC). Bridges Oregon is using the term deaf in an all-inclusive manner, to include people who may identify as D/deaf, DeafBlind, deaf-blind, deaf with additional disabilities, hard of hearing, late-deafened, and/or persons with unilateral/bilateral hearing loss. Bridges Oregon recognizes that for many individuals, identity is fluid and can change over time or with setting. Bridges Oregon has chosen to use one term, Deaf, with the goal of recognizing experiences that are shared by all members of our diverse communities while also honoring all of our differences. Source: https://www.nationaldeafcenter.org/defining-deaf
Deaf & HoH Accessible Crisis Line
Video Phone with ASL
Available 24/7/365
Call VP (321) 800-3323
Crisis Resources and Deaf-Accessible Hotlines
The National Center for College Students with Disabilities (NCCSD) offers several resources and strategies to locate deaf-accessible crisis services, community resources and hotlines:
- Crisis Line for VideoPhone users who use American Sign Language (available 24/7): (321) 800-DEAF (321-800-3323)
- SAMHSA National Disaster Distress Hotline:
- TTY Hotline: 800-846-8517
- VideoPhone Hotline: 800-985-5990
- ASL NOW Button goes to link: https://vibrant.aslnow.io/app/8/10004
- ASL FAQ & VIDEOS Link: https://www.samhsa.gov/find-help/disaster-distress-helpline/asl-faq
- National Suicide Prevention Hotline:
- To chat online with a counselor (2pm-2am Monday-Friday Eastern Standard Time)
- TTY Hotline: 800-799-4889
- Crisis text chatline:
- free, available 24/7, sometimes has Deaf counselors available
- text START to 741-741
- National Domestic Violence Hotline:
- E-mail: deafhelp@thehotline.org
- TTY: 1-800-787-3224 (24/7 hotline)
- VP: 1-855-812-1001 (Monday to Friday 9AM—5PM Pacific Standard Time
Link: https://www.nccsdclearinghouse.org/crisis-resources.html
You matter. You are not alone. Meaningful social connections can make a huge difference. You deserve support.
If you know or find additional resources, please share. If you have feedback, please share.
Email us at: webmail@peergalaxy.com
“when the world comes crashing at
your feet
it’s okay to let others
help pick up the pieces
if we’re present to take part in your
happiness
when your circumstances are great
we are more than capable
of sharing your pain”
― Rupi Kaur, The Sun and Her Flowers
The Disaster Distress Helpline (DDH) is a 24/7, year-round, confidential, multi-lingual crisis counseling and emotional support resource for survivors, responders, and anyone in the U.S./territories struggling with distress or other mental health concerns related to any natural or human-caused disaster. Calls and texts to 1-800-985-5990 are answered by trained counselors from a network of independently operated crisis centers located across the country. https://www.samhsa.gov/ddh
.
Video: Why a DDH VP for ASL users? (1 minute, 30 seconds)
While most people impacted by disaster will be able to bounce back fairly quickly with help from their support networks, others may experience significant emotional distress or other mental health concerns that can impede recovery. Deaf and hard of hearing people may be especially at risk for disaster-related distress. Barriers to accessibility for mental healthcare, emergency preparedness, and disaster relief services are just a few distress risk factors that Deaf/HoH people face throughout the disaster cycle.
In addition, the vast majority of crisis hotlines are set up to accommodate hearing, not Deaf/HoH, callers. While video Relay connections can offer 3rd-party interpretation between ASL users and hearing counselors, the responding counselor still may not fully understand the needs or be able to communicate effectively via the interpreter, especially if the caller is in crisis. While crisis chat and text services can seem like a sufficient alternative to hearing hotlines, Deaf people might understandably assume that responding chat/text counselors may not understand their needs as Deaf individuals, and therefore may be resistant in accessing these options.
Video: Who can access the DDH VP? (1 minute)
The DDH VP is intended for American Sign Language users, regardless of fluency level or whether they are fully Deaf or hard of hearing. The common denominator is that ASL is the language being used between the caller & counselor. Callers who cannot communicate at all in ASL should not use the DDH VP. These callers should call or text the DDH 1-800-985-5990 via their standard phone device.
Video: Who answers DDH VP calls? (1 minute)
The national Disaster Distress Helpline is a network of independently operated crisis centers located across the United States. DeafLEAD is the not-for-profit crisis center that staffs and responds to DDH VP calls, 24/7/365. DeafLEAD’s mission is to “provide individuals who are Deaf and hard of hearing with comprehensive, unified and continuous support by enhancing socio-emotional development, effective communication and leadership through education.” Learn more about DeafLEAD
Video: Why a DDH VP for ASL users? (1 minute, 30 seconds)
While most people impacted by disaster will be able to bounce back fairly quickly with help from their support networks, others may experience significant emotional distress or other mental health concerns that can impede recovery. Deaf and hard of hearing people may be especially at risk for disaster-related distress. Barriers to accessibility for mental healthcare, emergency preparedness, and disaster relief services are just a few distress risk factors that Deaf/HoH people face throughout the disaster cycle.
In addition, the vast majority of crisis hotlines are set up to accommodate hearing, not Deaf/HoH, callers. While video Relay connections can offer 3rd-party interpretation between ASL users and hearing counselors, the responding counselor still may not fully understand the needs or be able to communicate effectively via the interpreter, especially if the caller is in crisis. While crisis chat and text services can seem like a sufficient alternative to hearing hotlines, Deaf people might understandably assume that responding chat/text counselors may not understand their needs as Deaf individuals, and therefore may be resistant in accessing these options.
Video: Who can access the DDH VP? (1 minute)
The DDH VP is intended for American Sign Language users, regardless of fluency level or whether they are fully Deaf or hard of hearing. The common denominator is that ASL is the language being used between the caller & counselor. Callers who cannot communicate at all in ASL should not use the DDH VP. These callers should call or text the DDH 1-800-985-5990 via their standard phone device.
Video: What happens if no one answers? (1 minute)
Sometimes callers to the Disaster Distress Helpline Videophone (“DDH VP”) may not get through on the first try because of high call volume, or might get disconnected because of poor WiFi or cellphone service, etc. If you experience any technical difficulties when connecting to the DDH VP, first try calling or connecting again. Sometimes it may take 1 or 2 attempts to get through. If you’re attempting to connect through the “ASL Now Link” at the DDH website, and you are not able to get through, you can try connecting from a different browser for the 2nd attempt (for example, if the first time you tried was through Google Chrome, for the 2nd attempt, try Microsoft Edge or Mozilla Firefox). If for whatever reason you’re still not able to get through and you’re wanting to connect with the DDH as quickly as possible, you can also try texting to 1-800-985-5990; your text will likely be answered by a hearing DDH crisis worker, and they are still trained to support anyone experiencing distress or other mental health concerns.
Video: Who funds and operates the DDH? (1 minute)
The DDH is funded by the Substance Abuse and Mental Health Services Administration (SAMHSA; a division of the U.S. Department of Health and Human Services) and is administered by the nonprofit Vibrant Emotional Health; Vibrant also administers the National Suicide Prevention Lifeline (1-800-273-TALK) for SAMHSA, of which the DDH is a sub-network. Learn more about SAMHSA and Vibrant
Bridges Oregon
Hard of Hearing
RESOURCES
Bridges Oregon, Inc. is a nonprofit organization serving Oregonians who are Deaf, DeafBlind, or Hard of Hearing or face other communication barriers. It is in our mission to facilitate equity and inclusiveness and to provide a bridge to opportunities through advocacy, education and communication.
Advocacy
American Sign Language (ASL)
- Portland Community College ASL Studies (link)
- Sign Class (link)
- Western Oregon University ASL Studies (link)
Children
- Position Statement on Improving Child Protection Services for Families with Deaf Individuals (link)
- Position Statement on Quality Foster Care Services Continuum for Deaf Children (link)
- Position Statement on Mental Health Services for Deaf Children (link)
- Protecting the Rights of Parents and Prospective Parents with Disabilities: Technical Assistance for State and Local Child Welfare Agencies and Court (link)
Community
- Abolition and Disability Justice’s Guiding Principles (link)
- Community-Based Needs Assessment (CNA) of Oregon’s Deaf and Hard of Hearing Communities: Final Report as of December 30, 2016 (link)
- Hands and Voices of Oregon (link)
- How many Deaf and Hard of Hearing people live in Oregon by counties (link)
- Oregon Deaf and Hard of Hearing Services (link)
- Quota in Central Oregon (link)
- Research & Resource Center with Deaf* community (RRCD) at Western Oregon University (link)
Crime Safety
Deaf-owned Businesses in Oregon
- A5 Interpreting (link)
- Clackamas River Growlers (link)
- Camp Taloali (link)
- Cymaspace (link)
- Jennifer Jo Deily Fine Art (link)
- King’s Hookah Lounge (link)
- Looslea Holsteins Dairy Farm (link)
- Pah! Restaurant (link)
- PILEA Play (link)
- Sign Class (link)
- Tactile Communications (link)
- Tim Baker’s Lawn Care (link)
DeafBlind
- American Association of the DeafBlind (link)
- DeafBlind Kids (link)
- DeafBlind Interpreting: National Training & Resource Center (link)
- Helen Keller National Center Region 10: Northwest (link)
- Oregon Commission for the Blind (link)
- Oregon DeafBlind Project (link)
- National Center on DeafBlind (link)
- Protactile Communications (link)
- Protactile Language Interpreting: National Education Program (link)
- For more information, please refer to the “Telecommunication” subgroup below.
Deaf with additional disabilities
Education
- House Bill 3183 Toolkit: A Resource for Special Education Providers Regarding the Relevant Services and Placement Options for a Child Who Is Deaf, DeafBlind, or Hard of Hearing. August 2022. (link)
- Language Assessment for American Sign Language (link)
- Oregon Department of Education’s Kindergarten Ready Assessment (KRA) on Deaf and Hard of Hearing children
- Report of 2017 House Bill 3412: Task Force on Assessments of Children Who Are Deaf or Hard of Hearing (referred as LEAD-K) (link)
Emergency Preparedness
- Checklist for Emergency Responder: Ensuring Language Access and Effective Communication During Response and Recovery (link)
Hard of Hearing
- Help to pay for Hearing Aids (link)
- Hearing Loss Association of Oregon (link)
- Hearing Loss Association of Lane County (link)
- Hearing Loss Association of Linn and Benton (link)
- Hearing Loss Association of Portland Chapter (link)
Health
- ADA National Network: Healthcare and Face Coverings: Reducing Communication Barriers for Deaf and Hard of Hearing Patients (link)
- Sexually Transmitted Infections (STIs) and Human Immunodeficiency Virus (HIV): Informational Videos in ASL (link)
Housing
- Oregon ASL Realtors (link)
Hotlines
- Aging and Disability Resource Connection of Oregon (link)
- ASL COVID-19 Hotline (link)
- National Deaf Domestic Violence Hotline (link)
- National Suicide Prevention Lifeline (link)
- Oregon Hate Crimes and Bias Hotline (link)
Interpreters
- File a complaint on a Healthcare Interpreter with Oregon Health Authority (link)
- File a complaint on a certified or qualified interpreter with the Registry of Interpreters for the Deaf (link)
- List of Deaf Interpreters in Oregon by Research and Resource Center with Deaf* community (RRCD) at Western Oregon University. (link)
- List of ASL Interpreter Agencies in Oregon (link)
- Portland Community College Interpreting Training program (link)
- Search for certified or qualified Oregon Healthcare Interpreter (link)
- Report a Patient Safety Issue in Medical settings e.g., an interpreter agency sends non-qualified interpreter to the appointment (link)
- Search for certified or qualified Sign Language interpreters with the Registry of Interpreters for the Deaf (link)
- Western Oregon University Online Interpreting Training program (link)
Late-Deafened
- Association of Late-Deafened Adults (link)
Law
- Oregon’s own version of ADA law (ORS 659a)
Law Enforcement
- Deaf/Hard of Hearing Communication Card with Police (visor card, wallet card)
- Community Proposal Directive for Law Enforcement Agencies (link)
- Pullover Pal (link)
- Oregon Legislative Update: Governor SIGNED on 5/6/2021! Proposed bill to provide “that the registered owner may request that registration cards issued for vehicles include that owner, or person operating vehicle, may be deaf or hard of hearing.” (link)
Lawsuits in Oregon (current & past)
- Kristina Boswell v. State of Oregon, U.S.D.C. Case No. 3:22-cv-00502-MO (link)
- Abraham v. Corizon Health, Inc (2022)
- Viewpoint to pay $225,000 to deaf job applicant Indi Matthews for employment discrimination (2022)
- Abraham v. Corizon Health, Inc: Deaf Inmate’s Disability Bias Claim (2020)
- Disability Rights Oregon filed lawsuit on behalf of protesters with disabilities (2020)
- Deaf prisoners: Oregon should use only certified interpreters, groups say (2019)
- Springfield to pay $450,000 to deaf man injured by police officer (2019)
- Ludwig v. State of Oregon: Employment Discrimination (2018)
- DOJ sues Pacific Northwest on behalf of Oregon Veteran with Hearing Loss (2017)
- Abraham v. Corizon Health, Inc: Clackamas County Jail failed to provide ASL interpreter service for medical treatment (2017)
- Oregon University Settles Lawsuit over Service Dog (2014)
- Deaf inmate gets $150,000 settlement from Oregon after claiming assigned jobs were discriminatory (2014)
- Wolfe v. City of Portland: Police did not provided ASL interpreter in response to 9-1-1 call (2012)
- Oregon v. Mason: Portland Police did not provide ASL interpreter to translate the Miranda Warnings (1981)
*Please let us know if we missed any current or past lawsuits pertaining to deaf, deafblind, or hard of hearing Oregonians.
Legislative Bills (2023 Legislative Session)
- Legislative Session is Closed.
Legislative Bills (passed)
- 2023 Regular Session. House Bill (HB) 2994 Modifies requirements for health insurance coverage of hearing-related items and services. (link).
- 2023 Regular Session. Senate Bill (SB) 569 Requires closed-captioned television receivers in public areas within places of public accommodation to display closed captioning unless exception applies. (link)
- 2023 Regular Session. Senate Bill (SB) 685 Modifies the definition of “Communication Facilitator” (link)
- 2023 Regular Session. House Bill (HB) 2696 Authorizes Health Licensing Office to issue sign language interpreter licenses to qualified applicants. (link)
- 2023 Regular Session. House Bill (HB) 2669 Bill of Rights for Deaf, DeafBlind, and Hard of Hearing Children relating to Education. (link
- 2021 Regular Session. House Bill (HB) 2498. “Provides that the registered owner may request that registration cards issued for vehicles include that owner, or person operating vehicle, may be Deaf or Hard of Hearing.” (link)
- 2021 Regular Session. House Bill (HB) 3183. “Requires parents of child who is deaf or deafblind or who is hard of hearing to be provided information about relevant services and placements offered by school district, education service district, regional programs and Oregon School for the Deaf whenever individualized family service plan or individualized education program is developed, revised or reviewed.” (link)
- 2019 Regular Session. House Bill (HB) 3205. “Expands Telecommunication Devices Access Program to include provision of communication facilitator.” (link)
- 2017 Regular Session. House Bill (HB) 3412. “Establishes Task Force on Assessments of Children Who Are Deaf or Hard of Hearing.” (link)
Medical
- Oregon Health Authority COVID-19 ASL Video (link)
- Oregon Health Authority’s Deaf/Hard of Hearing Preferred Language Card (link)
- Oregon Health Authority’s FAQ Regarding Providing Interpreter Services to Individuals who are Deaf, DeafBlind, Hard of Hearing or Individuals with Limited English Proficiency in Medical Settings (link)
- Report a Patient Safety Issue in Medical settings e.g., no accommodation provided (link)
Mental Health
- List of ASL Therapists in Oregon (PDF)
Safety
- Text to 9-1-1 (link)
- Get A Smoke Alarm by American Red Cross (link)
- Statewide Area: Smoke Alarms for Oregonians (link)
- Portland Area: Smoke Alarms for Deaf and Hard of Hearing Portlanders (link)
- Bend Area: Smoke Alarms for Oregonians who are Deaf or Hard of Hearing (link)
Self-Advocate
- Civil Rights for Individuals and Advocates (link)
Seniors
- Avamere Chestnut Lane Assisted Living for the Deaf and DeafBlind, Gresham (link)
Sister Services
- Northwest Human Services Connection: for the Deaf, DeafBlind, & Hard of Hearing (link)
Support Groups
- ASL access NA, AL-ANON, NAR-ANON, and AA 12-Steps Program Virtual Support Groups (link)
- Portland Deaf Access Committee of Alcoholics Anonymous (link)
Telecommunications and Internet
- Affordable Connectivity Program (ACP) (link)
- DeafBlind MMX Videophone (link)
- Free iPad, iPhone, and other equipment for Deaf, DeafBlind, or Hard of Hearing (link)
- ICanConnect – Oregon (link)
- Oregon Lifeline (link)
- Oregon Statewide Assistive Technology Program (link)
Video Access
*Deaf – Bridges Oregon has adopted with minor adaptations, the definition of ‘Deaf’ that is used by the National Deaf Center (NDC). Bridges Oregon is using the term deaf in an all-inclusive manner, to include people who may identify as D/deaf, DeafBlind, deaf-blind, deaf with additional disabilities, hard of hearing, late-deafened, and/or persons with unilateral/bilateral hearing loss. Bridges Oregon recognizes that for many individuals, identity is fluid and can change over time or with setting. Bridges Oregon has chosen to use one term, Deaf, with the goal of recognizing experiences that are shared by all members of our diverse communities while also honoring all of our differences. Source: https://www.nationaldeafcenter.org/defining-deaf
Deaf & HoH Accessible Crisis Line
Video Phone with ASL
Available 24/7/365
Call VP (321) 800-3323
Crisis Resources and Deaf-Accessible Hotlines
The National Center for College Students with Disabilities (NCCSD) offers several resources and strategies to locate deaf-accessible crisis services, community resources and hotlines:
- Crisis Line for VideoPhone users who use American Sign Language (available 24/7): (321) 800-DEAF (321-800-3323)
- SAMHSA National Disaster Distress Hotline:
- TTY Hotline: 800-846-8517
- VideoPhone Hotline: 800-985-5990
- ASL NOW Button goes to link: https://vibrant.aslnow.io/app/8/10004
- ASL FAQ & VIDEOS Link: https://www.samhsa.gov/find-help/disaster-distress-helpline/asl-faq
- National Suicide Prevention Hotline:
- To chat online with a counselor (2pm-2am Monday-Friday Eastern Standard Time)
- TTY Hotline: 800-799-4889
- Crisis text chatline:
- free, available 24/7, sometimes has Deaf counselors available
- text START to 741-741
- National Domestic Violence Hotline:
- E-mail: deafhelp@thehotline.org
- TTY: 1-800-787-3224 (24/7 hotline)
- VP: 1-855-812-1001 (Monday to Friday 9AM—5PM Pacific Standard Time
Link: https://www.nccsdclearinghouse.org/crisis-resources.html
You matter. You are not alone. Meaningful social connections can make a huge difference. You deserve support.
If you know or find additional resources, please share. If you have feedback, please share.
Email us at: webmail@peergalaxy.com
“when the world comes crashing at
your feet
it’s okay to let others
help pick up the pieces
if we’re present to take part in your
happiness
when your circumstances are great
we are more than capable
of sharing your pain”
― Rupi Kaur, The Sun and Her Flowers
The Disaster Distress Helpline (DDH) is a 24/7, year-round, confidential, multi-lingual crisis counseling and emotional support resource for survivors, responders, and anyone in the U.S./territories struggling with distress or other mental health concerns related to any natural or human-caused disaster. Calls and texts to 1-800-985-5990 are answered by trained counselors from a network of independently operated crisis centers located across the country. https://www.samhsa.gov/ddh
.
Video: Why a DDH VP for ASL users? (1 minute, 30 seconds)
While most people impacted by disaster will be able to bounce back fairly quickly with help from their support networks, others may experience significant emotional distress or other mental health concerns that can impede recovery. Deaf and hard of hearing people may be especially at risk for disaster-related distress. Barriers to accessibility for mental healthcare, emergency preparedness, and disaster relief services are just a few distress risk factors that Deaf/HoH people face throughout the disaster cycle.
In addition, the vast majority of crisis hotlines are set up to accommodate hearing, not Deaf/HoH, callers. While video Relay connections can offer 3rd-party interpretation between ASL users and hearing counselors, the responding counselor still may not fully understand the needs or be able to communicate effectively via the interpreter, especially if the caller is in crisis. While crisis chat and text services can seem like a sufficient alternative to hearing hotlines, Deaf people might understandably assume that responding chat/text counselors may not understand their needs as Deaf individuals, and therefore may be resistant in accessing these options.
Video: Who can access the DDH VP? (1 minute)
The DDH VP is intended for American Sign Language users, regardless of fluency level or whether they are fully Deaf or hard of hearing. The common denominator is that ASL is the language being used between the caller & counselor. Callers who cannot communicate at all in ASL should not use the DDH VP. These callers should call or text the DDH 1-800-985-5990 via their standard phone device.
Video: Who answers DDH VP calls? (1 minute)
The national Disaster Distress Helpline is a network of independently operated crisis centers located across the United States. DeafLEAD is the not-for-profit crisis center that staffs and responds to DDH VP calls, 24/7/365. DeafLEAD’s mission is to “provide individuals who are Deaf and hard of hearing with comprehensive, unified and continuous support by enhancing socio-emotional development, effective communication and leadership through education.” Learn more about DeafLEAD
Video: Why a DDH VP for ASL users? (1 minute, 30 seconds)
While most people impacted by disaster will be able to bounce back fairly quickly with help from their support networks, others may experience significant emotional distress or other mental health concerns that can impede recovery. Deaf and hard of hearing people may be especially at risk for disaster-related distress. Barriers to accessibility for mental healthcare, emergency preparedness, and disaster relief services are just a few distress risk factors that Deaf/HoH people face throughout the disaster cycle.
In addition, the vast majority of crisis hotlines are set up to accommodate hearing, not Deaf/HoH, callers. While video Relay connections can offer 3rd-party interpretation between ASL users and hearing counselors, the responding counselor still may not fully understand the needs or be able to communicate effectively via the interpreter, especially if the caller is in crisis. While crisis chat and text services can seem like a sufficient alternative to hearing hotlines, Deaf people might understandably assume that responding chat/text counselors may not understand their needs as Deaf individuals, and therefore may be resistant in accessing these options.
Video: Who can access the DDH VP? (1 minute)
The DDH VP is intended for American Sign Language users, regardless of fluency level or whether they are fully Deaf or hard of hearing. The common denominator is that ASL is the language being used between the caller & counselor. Callers who cannot communicate at all in ASL should not use the DDH VP. These callers should call or text the DDH 1-800-985-5990 via their standard phone device.
Video: What happens if no one answers? (1 minute)
Sometimes callers to the Disaster Distress Helpline Videophone (“DDH VP”) may not get through on the first try because of high call volume, or might get disconnected because of poor WiFi or cellphone service, etc. If you experience any technical difficulties when connecting to the DDH VP, first try calling or connecting again. Sometimes it may take 1 or 2 attempts to get through. If you’re attempting to connect through the “ASL Now Link” at the DDH website, and you are not able to get through, you can try connecting from a different browser for the 2nd attempt (for example, if the first time you tried was through Google Chrome, for the 2nd attempt, try Microsoft Edge or Mozilla Firefox). If for whatever reason you’re still not able to get through and you’re wanting to connect with the DDH as quickly as possible, you can also try texting to 1-800-985-5990; your text will likely be answered by a hearing DDH crisis worker, and they are still trained to support anyone experiencing distress or other mental health concerns.
Video: Who funds and operates the DDH? (1 minute)
The DDH is funded by the Substance Abuse and Mental Health Services Administration (SAMHSA; a division of the U.S. Department of Health and Human Services) and is administered by the nonprofit Vibrant Emotional Health; Vibrant also administers the National Suicide Prevention Lifeline (1-800-273-TALK) for SAMHSA, of which the DDH is a sub-network. Learn more about SAMHSA and Vibrant
Bridges Oregon
Hard of Hearing
RESOURCES
Bridges Oregon, Inc. is a nonprofit organization serving Oregonians who are Deaf, DeafBlind, or Hard of Hearing or face other communication barriers. It is in our mission to facilitate equity and inclusiveness and to provide a bridge to opportunities through advocacy, education and communication.
Advocacy
American Sign Language (ASL)
- Portland Community College ASL Studies (link)
- Sign Class (link)
- Western Oregon University ASL Studies (link)
Children
- Position Statement on Improving Child Protection Services for Families with Deaf Individuals (link)
- Position Statement on Quality Foster Care Services Continuum for Deaf Children (link)
- Position Statement on Mental Health Services for Deaf Children (link)
- Protecting the Rights of Parents and Prospective Parents with Disabilities: Technical Assistance for State and Local Child Welfare Agencies and Court (link)
Community
- Abolition and Disability Justice’s Guiding Principles (link)
- Community-Based Needs Assessment (CNA) of Oregon’s Deaf and Hard of Hearing Communities: Final Report as of December 30, 2016 (link)
- Hands and Voices of Oregon (link)
- How many Deaf and Hard of Hearing people live in Oregon by counties (link)
- Oregon Deaf and Hard of Hearing Services (link)
- Quota in Central Oregon (link)
- Research & Resource Center with Deaf* community (RRCD) at Western Oregon University (link)
Crime Safety
Deaf-owned Businesses in Oregon
- A5 Interpreting (link)
- Clackamas River Growlers (link)
- Camp Taloali (link)
- Cymaspace (link)
- Jennifer Jo Deily Fine Art (link)
- King’s Hookah Lounge (link)
- Looslea Holsteins Dairy Farm (link)
- Pah! Restaurant (link)
- PILEA Play (link)
- Sign Class (link)
- Tactile Communications (link)
- Tim Baker’s Lawn Care (link)
DeafBlind
- American Association of the DeafBlind (link)
- DeafBlind Kids (link)
- DeafBlind Interpreting: National Training & Resource Center (link)
- Helen Keller National Center Region 10: Northwest (link)
- Oregon Commission for the Blind (link)
- Oregon DeafBlind Project (link)
- National Center on DeafBlind (link)
- Protactile Communications (link)
- Protactile Language Interpreting: National Education Program (link)
- For more information, please refer to the “Telecommunication” subgroup below.
Deaf with additional disabilities
Education
- House Bill 3183 Toolkit: A Resource for Special Education Providers Regarding the Relevant Services and Placement Options for a Child Who Is Deaf, DeafBlind, or Hard of Hearing. August 2022. (link)
- Language Assessment for American Sign Language (link)
- Oregon Department of Education’s Kindergarten Ready Assessment (KRA) on Deaf and Hard of Hearing children
- Report of 2017 House Bill 3412: Task Force on Assessments of Children Who Are Deaf or Hard of Hearing (referred as LEAD-K) (link)
Emergency Preparedness
- Checklist for Emergency Responder: Ensuring Language Access and Effective Communication During Response and Recovery (link)
Hard of Hearing
- Help to pay for Hearing Aids (link)
- Hearing Loss Association of Oregon (link)
- Hearing Loss Association of Lane County (link)
- Hearing Loss Association of Linn and Benton (link)
- Hearing Loss Association of Portland Chapter (link)
Health
- ADA National Network: Healthcare and Face Coverings: Reducing Communication Barriers for Deaf and Hard of Hearing Patients (link)
- Sexually Transmitted Infections (STIs) and Human Immunodeficiency Virus (HIV): Informational Videos in ASL (link)
Housing
- Oregon ASL Realtors (link)
Hotlines
- Aging and Disability Resource Connection of Oregon (link)
- ASL COVID-19 Hotline (link)
- National Deaf Domestic Violence Hotline (link)
- National Suicide Prevention Lifeline (link)
- Oregon Hate Crimes and Bias Hotline (link)
Interpreters
- File a complaint on a Healthcare Interpreter with Oregon Health Authority (link)
- File a complaint on a certified or qualified interpreter with the Registry of Interpreters for the Deaf (link)
- List of Deaf Interpreters in Oregon by Research and Resource Center with Deaf* community (RRCD) at Western Oregon University. (link)
- List of ASL Interpreter Agencies in Oregon (link)
- Portland Community College Interpreting Training program (link)
- Search for certified or qualified Oregon Healthcare Interpreter (link)
- Report a Patient Safety Issue in Medical settings e.g., an interpreter agency sends non-qualified interpreter to the appointment (link)
- Search for certified or qualified Sign Language interpreters with the Registry of Interpreters for the Deaf (link)
- Western Oregon University Online Interpreting Training program (link)
Late-Deafened
- Association of Late-Deafened Adults (link)
Law
- Oregon’s own version of ADA law (ORS 659a)
Law Enforcement
- Deaf/Hard of Hearing Communication Card with Police (visor card, wallet card)
- Community Proposal Directive for Law Enforcement Agencies (link)
- Pullover Pal (link)
- Oregon Legislative Update: Governor SIGNED on 5/6/2021! Proposed bill to provide “that the registered owner may request that registration cards issued for vehicles include that owner, or person operating vehicle, may be deaf or hard of hearing.” (link)
Lawsuits in Oregon (current & past)
- Kristina Boswell v. State of Oregon, U.S.D.C. Case No. 3:22-cv-00502-MO (link)
- Abraham v. Corizon Health, Inc (2022)
- Viewpoint to pay $225,000 to deaf job applicant Indi Matthews for employment discrimination (2022)
- Abraham v. Corizon Health, Inc: Deaf Inmate’s Disability Bias Claim (2020)
- Disability Rights Oregon filed lawsuit on behalf of protesters with disabilities (2020)
- Deaf prisoners: Oregon should use only certified interpreters, groups say (2019)
- Springfield to pay $450,000 to deaf man injured by police officer (2019)
- Ludwig v. State of Oregon: Employment Discrimination (2018)
- DOJ sues Pacific Northwest on behalf of Oregon Veteran with Hearing Loss (2017)
- Abraham v. Corizon Health, Inc: Clackamas County Jail failed to provide ASL interpreter service for medical treatment (2017)
- Oregon University Settles Lawsuit over Service Dog (2014)
- Deaf inmate gets $150,000 settlement from Oregon after claiming assigned jobs were discriminatory (2014)
- Wolfe v. City of Portland: Police did not provided ASL interpreter in response to 9-1-1 call (2012)
- Oregon v. Mason: Portland Police did not provide ASL interpreter to translate the Miranda Warnings (1981)
*Please let us know if we missed any current or past lawsuits pertaining to deaf, deafblind, or hard of hearing Oregonians.
Legislative Bills (2023 Legislative Session)
- Legislative Session is Closed.
Legislative Bills (passed)
- 2023 Regular Session. House Bill (HB) 2994 Modifies requirements for health insurance coverage of hearing-related items and services. (link).
- 2023 Regular Session. Senate Bill (SB) 569 Requires closed-captioned television receivers in public areas within places of public accommodation to display closed captioning unless exception applies. (link)
- 2023 Regular Session. Senate Bill (SB) 685 Modifies the definition of “Communication Facilitator” (link)
- 2023 Regular Session. House Bill (HB) 2696 Authorizes Health Licensing Office to issue sign language interpreter licenses to qualified applicants. (link)
- 2023 Regular Session. House Bill (HB) 2669 Bill of Rights for Deaf, DeafBlind, and Hard of Hearing Children relating to Education. (link
- 2021 Regular Session. House Bill (HB) 2498. “Provides that the registered owner may request that registration cards issued for vehicles include that owner, or person operating vehicle, may be Deaf or Hard of Hearing.” (link)
- 2021 Regular Session. House Bill (HB) 3183. “Requires parents of child who is deaf or deafblind or who is hard of hearing to be provided information about relevant services and placements offered by school district, education service district, regional programs and Oregon School for the Deaf whenever individualized family service plan or individualized education program is developed, revised or reviewed.” (link)
- 2019 Regular Session. House Bill (HB) 3205. “Expands Telecommunication Devices Access Program to include provision of communication facilitator.” (link)
- 2017 Regular Session. House Bill (HB) 3412. “Establishes Task Force on Assessments of Children Who Are Deaf or Hard of Hearing.” (link)
Medical
- Oregon Health Authority COVID-19 ASL Video (link)
- Oregon Health Authority’s Deaf/Hard of Hearing Preferred Language Card (link)
- Oregon Health Authority’s FAQ Regarding Providing Interpreter Services to Individuals who are Deaf, DeafBlind, Hard of Hearing or Individuals with Limited English Proficiency in Medical Settings (link)
- Report a Patient Safety Issue in Medical settings e.g., no accommodation provided (link)
Mental Health
- List of ASL Therapists in Oregon (PDF)
Safety
- Text to 9-1-1 (link)
- Get A Smoke Alarm by American Red Cross (link)
- Statewide Area: Smoke Alarms for Oregonians (link)
- Portland Area: Smoke Alarms for Deaf and Hard of Hearing Portlanders (link)
- Bend Area: Smoke Alarms for Oregonians who are Deaf or Hard of Hearing (link)
Self-Advocate
- Civil Rights for Individuals and Advocates (link)
Seniors
- Avamere Chestnut Lane Assisted Living for the Deaf and DeafBlind, Gresham (link)
Sister Services
- Northwest Human Services Connection: for the Deaf, DeafBlind, & Hard of Hearing (link)
Support Groups
- ASL access NA, AL-ANON, NAR-ANON, and AA 12-Steps Program Virtual Support Groups (link)
- Portland Deaf Access Committee of Alcoholics Anonymous (link)
Telecommunications and Internet
- Affordable Connectivity Program (ACP) (link)
- DeafBlind MMX Videophone (link)
- Free iPad, iPhone, and other equipment for Deaf, DeafBlind, or Hard of Hearing (link)
- ICanConnect – Oregon (link)
- Oregon Lifeline (link)
- Oregon Statewide Assistive Technology Program (link)
Video Access
*Deaf – Bridges Oregon has adopted with minor adaptations, the definition of ‘Deaf’ that is used by the National Deaf Center (NDC). Bridges Oregon is using the term deaf in an all-inclusive manner, to include people who may identify as D/deaf, DeafBlind, deaf-blind, deaf with additional disabilities, hard of hearing, late-deafened, and/or persons with unilateral/bilateral hearing loss. Bridges Oregon recognizes that for many individuals, identity is fluid and can change over time or with setting. Bridges Oregon has chosen to use one term, Deaf, with the goal of recognizing experiences that are shared by all members of our diverse communities while also honoring all of our differences. Source: https://www.nationaldeafcenter.org/defining-deaf
Deaf & HoH Accessible Crisis Line
Video Phone with ASL
Available 24/7/365
Call VP (321) 800-3323
Crisis Resources and Deaf-Accessible Hotlines
The National Center for College Students with Disabilities (NCCSD) offers several resources and strategies to locate deaf-accessible crisis services, community resources and hotlines:
- Crisis Line for VideoPhone users who use American Sign Language (available 24/7): (321) 800-DEAF (321-800-3323)
- SAMHSA National Disaster Distress Hotline:
- TTY Hotline: 800-846-8517
- VideoPhone Hotline: 800-985-5990
- ASL NOW Button goes to link: https://vibrant.aslnow.io/app/8/10004
- ASL FAQ & VIDEOS Link: https://www.samhsa.gov/find-help/disaster-distress-helpline/asl-faq
- National Suicide Prevention Hotline:
- To chat online with a counselor (2pm-2am Monday-Friday Eastern Standard Time)
- TTY Hotline: 800-799-4889
- Crisis text chatline:
- free, available 24/7, sometimes has Deaf counselors available
- text START to 741-741
- National Domestic Violence Hotline:
- E-mail: deafhelp@thehotline.org
- TTY: 1-800-787-3224 (24/7 hotline)
- VP: 1-855-812-1001 (Monday to Friday 9AM—5PM Pacific Standard Time
Link: https://www.nccsdclearinghouse.org/crisis-resources.html
You matter. You are not alone. Meaningful social connections can make a huge difference. You deserve support.
If you know or find additional resources, please share. If you have feedback, please share.
Email us at: webmail@peergalaxy.com
“when the world comes crashing at
your feet
it’s okay to let others
help pick up the pieces
if we’re present to take part in your
happiness
when your circumstances are great
we are more than capable
of sharing your pain”
― Rupi Kaur, The Sun and Her Flowers
The Disaster Distress Helpline (DDH) is a 24/7, year-round, confidential, multi-lingual crisis counseling and emotional support resource for survivors, responders, and anyone in the U.S./territories struggling with distress or other mental health concerns related to any natural or human-caused disaster. Calls and texts to 1-800-985-5990 are answered by trained counselors from a network of independently operated crisis centers located across the country. https://www.samhsa.gov/ddh
.
Video: Why a DDH VP for ASL users? (1 minute, 30 seconds)
While most people impacted by disaster will be able to bounce back fairly quickly with help from their support networks, others may experience significant emotional distress or other mental health concerns that can impede recovery. Deaf and hard of hearing people may be especially at risk for disaster-related distress. Barriers to accessibility for mental healthcare, emergency preparedness, and disaster relief services are just a few distress risk factors that Deaf/HoH people face throughout the disaster cycle.
In addition, the vast majority of crisis hotlines are set up to accommodate hearing, not Deaf/HoH, callers. While video Relay connections can offer 3rd-party interpretation between ASL users and hearing counselors, the responding counselor still may not fully understand the needs or be able to communicate effectively via the interpreter, especially if the caller is in crisis. While crisis chat and text services can seem like a sufficient alternative to hearing hotlines, Deaf people might understandably assume that responding chat/text counselors may not understand their needs as Deaf individuals, and therefore may be resistant in accessing these options.
Video: Who can access the DDH VP? (1 minute)
The DDH VP is intended for American Sign Language users, regardless of fluency level or whether they are fully Deaf or hard of hearing. The common denominator is that ASL is the language being used between the caller & counselor. Callers who cannot communicate at all in ASL should not use the DDH VP. These callers should call or text the DDH 1-800-985-5990 via their standard phone device.
Video: Who answers DDH VP calls? (1 minute)
The national Disaster Distress Helpline is a network of independently operated crisis centers located across the United States. DeafLEAD is the not-for-profit crisis center that staffs and responds to DDH VP calls, 24/7/365. DeafLEAD’s mission is to “provide individuals who are Deaf and hard of hearing with comprehensive, unified and continuous support by enhancing socio-emotional development, effective communication and leadership through education.” Learn more about DeafLEAD
Video: Why a DDH VP for ASL users? (1 minute, 30 seconds)
While most people impacted by disaster will be able to bounce back fairly quickly with help from their support networks, others may experience significant emotional distress or other mental health concerns that can impede recovery. Deaf and hard of hearing people may be especially at risk for disaster-related distress. Barriers to accessibility for mental healthcare, emergency preparedness, and disaster relief services are just a few distress risk factors that Deaf/HoH people face throughout the disaster cycle.
In addition, the vast majority of crisis hotlines are set up to accommodate hearing, not Deaf/HoH, callers. While video Relay connections can offer 3rd-party interpretation between ASL users and hearing counselors, the responding counselor still may not fully understand the needs or be able to communicate effectively via the interpreter, especially if the caller is in crisis. While crisis chat and text services can seem like a sufficient alternative to hearing hotlines, Deaf people might understandably assume that responding chat/text counselors may not understand their needs as Deaf individuals, and therefore may be resistant in accessing these options.
Video: Who can access the DDH VP? (1 minute)
The DDH VP is intended for American Sign Language users, regardless of fluency level or whether they are fully Deaf or hard of hearing. The common denominator is that ASL is the language being used between the caller & counselor. Callers who cannot communicate at all in ASL should not use the DDH VP. These callers should call or text the DDH 1-800-985-5990 via their standard phone device.
Video: What happens if no one answers? (1 minute)
Sometimes callers to the Disaster Distress Helpline Videophone (“DDH VP”) may not get through on the first try because of high call volume, or might get disconnected because of poor WiFi or cellphone service, etc. If you experience any technical difficulties when connecting to the DDH VP, first try calling or connecting again. Sometimes it may take 1 or 2 attempts to get through. If you’re attempting to connect through the “ASL Now Link” at the DDH website, and you are not able to get through, you can try connecting from a different browser for the 2nd attempt (for example, if the first time you tried was through Google Chrome, for the 2nd attempt, try Microsoft Edge or Mozilla Firefox). If for whatever reason you’re still not able to get through and you’re wanting to connect with the DDH as quickly as possible, you can also try texting to 1-800-985-5990; your text will likely be answered by a hearing DDH crisis worker, and they are still trained to support anyone experiencing distress or other mental health concerns.
Video: Who funds and operates the DDH? (1 minute)
The DDH is funded by the Substance Abuse and Mental Health Services Administration (SAMHSA; a division of the U.S. Department of Health and Human Services) and is administered by the nonprofit Vibrant Emotional Health; Vibrant also administers the National Suicide Prevention Lifeline (1-800-273-TALK) for SAMHSA, of which the DDH is a sub-network. Learn more about SAMHSA and Vibrant
Bridges Oregon
Hard of Hearing
RESOURCES
Bridges Oregon, Inc. is a nonprofit organization serving Oregonians who are Deaf, DeafBlind, or Hard of Hearing or face other communication barriers. It is in our mission to facilitate equity and inclusiveness and to provide a bridge to opportunities through advocacy, education and communication.
Advocacy
American Sign Language (ASL)
- Portland Community College ASL Studies (link)
- Sign Class (link)
- Western Oregon University ASL Studies (link)
Children
- Position Statement on Improving Child Protection Services for Families with Deaf Individuals (link)
- Position Statement on Quality Foster Care Services Continuum for Deaf Children (link)
- Position Statement on Mental Health Services for Deaf Children (link)
- Protecting the Rights of Parents and Prospective Parents with Disabilities: Technical Assistance for State and Local Child Welfare Agencies and Court (link)
Community
- Abolition and Disability Justice’s Guiding Principles (link)
- Community-Based Needs Assessment (CNA) of Oregon’s Deaf and Hard of Hearing Communities: Final Report as of December 30, 2016 (link)
- Hands and Voices of Oregon (link)
- How many Deaf and Hard of Hearing people live in Oregon by counties (link)
- Oregon Deaf and Hard of Hearing Services (link)
- Quota in Central Oregon (link)
- Research & Resource Center with Deaf* community (RRCD) at Western Oregon University (link)
Crime Safety
Deaf-owned Businesses in Oregon
- A5 Interpreting (link)
- Clackamas River Growlers (link)
- Camp Taloali (link)
- Cymaspace (link)
- Jennifer Jo Deily Fine Art (link)
- King’s Hookah Lounge (link)
- Looslea Holsteins Dairy Farm (link)
- Pah! Restaurant (link)
- PILEA Play (link)
- Sign Class (link)
- Tactile Communications (link)
- Tim Baker’s Lawn Care (link)
DeafBlind
- American Association of the DeafBlind (link)
- DeafBlind Kids (link)
- DeafBlind Interpreting: National Training & Resource Center (link)
- Helen Keller National Center Region 10: Northwest (link)
- Oregon Commission for the Blind (link)
- Oregon DeafBlind Project (link)
- National Center on DeafBlind (link)
- Protactile Communications (link)
- Protactile Language Interpreting: National Education Program (link)
- For more information, please refer to the “Telecommunication” subgroup below.
Deaf with additional disabilities
Education
- House Bill 3183 Toolkit: A Resource for Special Education Providers Regarding the Relevant Services and Placement Options for a Child Who Is Deaf, DeafBlind, or Hard of Hearing. August 2022. (link)
- Language Assessment for American Sign Language (link)
- Oregon Department of Education’s Kindergarten Ready Assessment (KRA) on Deaf and Hard of Hearing children
- Report of 2017 House Bill 3412: Task Force on Assessments of Children Who Are Deaf or Hard of Hearing (referred as LEAD-K) (link)
Emergency Preparedness
- Checklist for Emergency Responder: Ensuring Language Access and Effective Communication During Response and Recovery (link)
Hard of Hearing
- Help to pay for Hearing Aids (link)
- Hearing Loss Association of Oregon (link)
- Hearing Loss Association of Lane County (link)
- Hearing Loss Association of Linn and Benton (link)
- Hearing Loss Association of Portland Chapter (link)
Health
- ADA National Network: Healthcare and Face Coverings: Reducing Communication Barriers for Deaf and Hard of Hearing Patients (link)
- Sexually Transmitted Infections (STIs) and Human Immunodeficiency Virus (HIV): Informational Videos in ASL (link)
Housing
- Oregon ASL Realtors (link)
Hotlines
- Aging and Disability Resource Connection of Oregon (link)
- ASL COVID-19 Hotline (link)
- National Deaf Domestic Violence Hotline (link)
- National Suicide Prevention Lifeline (link)
- Oregon Hate Crimes and Bias Hotline (link)
Interpreters
- File a complaint on a Healthcare Interpreter with Oregon Health Authority (link)
- File a complaint on a certified or qualified interpreter with the Registry of Interpreters for the Deaf (link)
- List of Deaf Interpreters in Oregon by Research and Resource Center with Deaf* community (RRCD) at Western Oregon University. (link)
- List of ASL Interpreter Agencies in Oregon (link)
- Portland Community College Interpreting Training program (link)
- Search for certified or qualified Oregon Healthcare Interpreter (link)
- Report a Patient Safety Issue in Medical settings e.g., an interpreter agency sends non-qualified interpreter to the appointment (link)
- Search for certified or qualified Sign Language interpreters with the Registry of Interpreters for the Deaf (link)
- Western Oregon University Online Interpreting Training program (link)
Late-Deafened
- Association of Late-Deafened Adults (link)
Law
- Oregon’s own version of ADA law (ORS 659a)
Law Enforcement
- Deaf/Hard of Hearing Communication Card with Police (visor card, wallet card)
- Community Proposal Directive for Law Enforcement Agencies (link)
- Pullover Pal (link)
- Oregon Legislative Update: Governor SIGNED on 5/6/2021! Proposed bill to provide “that the registered owner may request that registration cards issued for vehicles include that owner, or person operating vehicle, may be deaf or hard of hearing.” (link)
Lawsuits in Oregon (current & past)
- Kristina Boswell v. State of Oregon, U.S.D.C. Case No. 3:22-cv-00502-MO (link)
- Abraham v. Corizon Health, Inc (2022)
- Viewpoint to pay $225,000 to deaf job applicant Indi Matthews for employment discrimination (2022)
- Abraham v. Corizon Health, Inc: Deaf Inmate’s Disability Bias Claim (2020)
- Disability Rights Oregon filed lawsuit on behalf of protesters with disabilities (2020)
- Deaf prisoners: Oregon should use only certified interpreters, groups say (2019)
- Springfield to pay $450,000 to deaf man injured by police officer (2019)
- Ludwig v. State of Oregon: Employment Discrimination (2018)
- DOJ sues Pacific Northwest on behalf of Oregon Veteran with Hearing Loss (2017)
- Abraham v. Corizon Health, Inc: Clackamas County Jail failed to provide ASL interpreter service for medical treatment (2017)
- Oregon University Settles Lawsuit over Service Dog (2014)
- Deaf inmate gets $150,000 settlement from Oregon after claiming assigned jobs were discriminatory (2014)
- Wolfe v. City of Portland: Police did not provided ASL interpreter in response to 9-1-1 call (2012)
- Oregon v. Mason: Portland Police did not provide ASL interpreter to translate the Miranda Warnings (1981)
*Please let us know if we missed any current or past lawsuits pertaining to deaf, deafblind, or hard of hearing Oregonians.
Legislative Bills (2023 Legislative Session)
- Legislative Session is Closed.
Legislative Bills (passed)
- 2023 Regular Session. House Bill (HB) 2994 Modifies requirements for health insurance coverage of hearing-related items and services. (link).
- 2023 Regular Session. Senate Bill (SB) 569 Requires closed-captioned television receivers in public areas within places of public accommodation to display closed captioning unless exception applies. (link)
- 2023 Regular Session. Senate Bill (SB) 685 Modifies the definition of “Communication Facilitator” (link)
- 2023 Regular Session. House Bill (HB) 2696 Authorizes Health Licensing Office to issue sign language interpreter licenses to qualified applicants. (link)
- 2023 Regular Session. House Bill (HB) 2669 Bill of Rights for Deaf, DeafBlind, and Hard of Hearing Children relating to Education. (link
- 2021 Regular Session. House Bill (HB) 2498. “Provides that the registered owner may request that registration cards issued for vehicles include that owner, or person operating vehicle, may be Deaf or Hard of Hearing.” (link)
- 2021 Regular Session. House Bill (HB) 3183. “Requires parents of child who is deaf or deafblind or who is hard of hearing to be provided information about relevant services and placements offered by school district, education service district, regional programs and Oregon School for the Deaf whenever individualized family service plan or individualized education program is developed, revised or reviewed.” (link)
- 2019 Regular Session. House Bill (HB) 3205. “Expands Telecommunication Devices Access Program to include provision of communication facilitator.” (link)
- 2017 Regular Session. House Bill (HB) 3412. “Establishes Task Force on Assessments of Children Who Are Deaf or Hard of Hearing.” (link)
Medical
- Oregon Health Authority COVID-19 ASL Video (link)
- Oregon Health Authority’s Deaf/Hard of Hearing Preferred Language Card (link)
- Oregon Health Authority’s FAQ Regarding Providing Interpreter Services to Individuals who are Deaf, DeafBlind, Hard of Hearing or Individuals with Limited English Proficiency in Medical Settings (link)
- Report a Patient Safety Issue in Medical settings e.g., no accommodation provided (link)
Mental Health
- List of ASL Therapists in Oregon (PDF)
Safety
- Text to 9-1-1 (link)
- Get A Smoke Alarm by American Red Cross (link)
- Statewide Area: Smoke Alarms for Oregonians (link)
- Portland Area: Smoke Alarms for Deaf and Hard of Hearing Portlanders (link)
- Bend Area: Smoke Alarms for Oregonians who are Deaf or Hard of Hearing (link)
Self-Advocate
- Civil Rights for Individuals and Advocates (link)
Seniors
- Avamere Chestnut Lane Assisted Living for the Deaf and DeafBlind, Gresham (link)
Sister Services
- Northwest Human Services Connection: for the Deaf, DeafBlind, & Hard of Hearing (link)
Support Groups
- ASL access NA, AL-ANON, NAR-ANON, and AA 12-Steps Program Virtual Support Groups (link)
- Portland Deaf Access Committee of Alcoholics Anonymous (link)
Telecommunications and Internet
- Affordable Connectivity Program (ACP) (link)
- DeafBlind MMX Videophone (link)
- Free iPad, iPhone, and other equipment for Deaf, DeafBlind, or Hard of Hearing (link)
- ICanConnect – Oregon (link)
- Oregon Lifeline (link)
- Oregon Statewide Assistive Technology Program (link)
Video Access
*Deaf – Bridges Oregon has adopted with minor adaptations, the definition of ‘Deaf’ that is used by the National Deaf Center (NDC). Bridges Oregon is using the term deaf in an all-inclusive manner, to include people who may identify as D/deaf, DeafBlind, deaf-blind, deaf with additional disabilities, hard of hearing, late-deafened, and/or persons with unilateral/bilateral hearing loss. Bridges Oregon recognizes that for many individuals, identity is fluid and can change over time or with setting. Bridges Oregon has chosen to use one term, Deaf, with the goal of recognizing experiences that are shared by all members of our diverse communities while also honoring all of our differences. Source: https://www.nationaldeafcenter.org/defining-deaf
Deaf & HoH Accessible Crisis Line
Video Phone with ASL
Available 24/7/365
Call VP (321) 800-3323
Crisis Resources and Deaf-Accessible Hotlines
The National Center for College Students with Disabilities (NCCSD) offers several resources and strategies to locate deaf-accessible crisis services, community resources and hotlines:
- Crisis Line for VideoPhone users who use American Sign Language (available 24/7): (321) 800-DEAF (321-800-3323)
- SAMHSA National Disaster Distress Hotline:
- TTY Hotline: 800-846-8517
- VideoPhone Hotline: 800-985-5990
- ASL NOW Button goes to link: https://vibrant.aslnow.io/app/8/10004
- ASL FAQ & VIDEOS Link: https://www.samhsa.gov/find-help/disaster-distress-helpline/asl-faq
- National Suicide Prevention Hotline:
- To chat online with a counselor (2pm-2am Monday-Friday Eastern Standard Time)
- TTY Hotline: 800-799-4889
- Crisis text chatline:
- free, available 24/7, sometimes has Deaf counselors available
- text START to 741-741
- National Domestic Violence Hotline:
- E-mail: deafhelp@thehotline.org
- TTY: 1-800-787-3224 (24/7 hotline)
- VP: 1-855-812-1001 (Monday to Friday 9AM—5PM Pacific Standard Time
Link: https://www.nccsdclearinghouse.org/crisis-resources.html
You matter. You are not alone. Meaningful social connections can make a huge difference. You deserve support.
If you know or find additional resources, please share. If you have feedback, please share.
Email us at: webmail@peergalaxy.com
“when the world comes crashing at
your feet
it’s okay to let others
help pick up the pieces
if we’re present to take part in your
happiness
when your circumstances are great
we are more than capable
of sharing your pain”
― Rupi Kaur, The Sun and Her Flowers