FOR IMMEDIATE RELEASE

Contact: Oregon Department of Emergency Management  503-934-3310

 OEM_Publicinfo@oem.oregon.gov 

Protect Your Property: How to File a Flood Insurance Claim and What You Need to Know

As spring rains and seasonal flooding continue to increase the risk of water damage across Oregon, it’s critical for homeowners and renters to understand the process of filing a flood insurance claim and how to protect their financial future.

If you are a flood insurance policyholder, follow these important steps to begin filing your flood claim:

Steps to File Your Flood Claim: 

1. Start a claim: Contact your flood insurance company or agent as soon as possible to start your claim. Have your policy number ready and report the damage.
2. Prepare for your inspection: Take photos and videos of all damaged property before removing or repairing anything. This documentation will help support your claim.
3. Work with your adjuster: A flood insurance adjuster will be assigned to inspect your property. Be sure to ask questions and provide any additional documentation requested.
4. Document your loss and receive payment: Keep a detailed list of damaged items including descriptions, replacement costs, and receipts if available. Once the adjuster finalizes your claim, you will receive your payment based on the terms of your policy.
5. Make repairs: Use your claim payment to make necessary repairs and keep all receipts for future reference. Be cautious of contractors offering fast fixes—always verify credentials.
6. Understand your claim payments: Learn more about how your claim payments are determined and what’s covered under your flood insurance policy. Visit: https://www.fema.gov/blog/facts-and-myths-about-flood-insurance

Don’t Have Flood Insurance? Now’s the Time to Consider It

Flooding can happen anywhere, not just in high-risk areas—and just one inch of water can cause thousands of dollars in damage. Flood insurance is a smart way to protect your home and belongings from the financial impact of flooding.

Check with your current insurance agent to see if they offer flood insurance. If they do not, contact the National Flood Insurance Program at 877-336-2627 (toll-free) or visit www.floodsmart.gov/flood-insurance/providers to find a provider near you.

Myths and Facts About Flood Insurance

Did you know the average flood insurance policy costs less than $40 a month? Many people believe flood insurance is only for homeowners or that disasters must be declared for policies to apply—but these are common misconceptions. Learn more about myths and facts here: FEMA Blog – Flood Insurance Myths and Facts 

Need Help or Have a Complaint?

If you have questions about your insurance provider or need to file a complaint, contact the Oregon Division of Financial Regulation. You can file a complaint online on the Oregon Division of Financial Regulation website.

OEM is committed to supporting disaster survivors and preventing fraudulent activities that hinder recovery efforts. Let’s work together to protect our communities, ensure donations reach those in need, and safeguard survivors from fraud and identity theft.

For more information on disaster recovery in your area contact your local Office of Emergency Management. For additional flood recovery resources or questions, contact your insurance agent or Oregon 211. 

To stay informed about current conditions and impacts, visit the Oregon Flood Dashboard. 

# # #

It is the mission of Oregon Emergency Management to proactively develop emergency response, risk reduction and disaster recovery programs to better serve Oregonians during times of disaster. OEM prioritizes an equitable and inclusive culture of preparedness that empowers all Oregonians to thrive in times in crisis. The agency leads collaborative statewide efforts, inclusive of all partners and the communities we serve, to ensure the capability to get help in an emergency and to protect, mitigate, prepare for, respond to, and recover from emergencies or disasters. For more information about the OEM, visit oregon.gov/oem.

You can get this document in other languages, large print, braille, or a format you prefer. For assistance, email OEM_PublicInfo@oem.oregon.gov. We accept all relay calls, or you can dial 711. 

Tsunami Preparation and Information

DISCLAIMER: Information in this communication is shared solely as a courtesy, without guarantee or warranty of any kind whatsoever.

After the earthquake initial strike, after shocks can continue but are projected to be closer to 5.0 magnitude.

Be are of what can happen after an earthquake:

• Power Outages
• Offices may be closed
• Roads may have blockages
• Some houses reportedly affected
• County and Building Departments can Check for Structural Damage before you re-enter your home

• Checking for danger: Look for any immediate dangers, like broken glass or debris
  
• Putting on shoes: Put on sturdy shoes to protect your feet. 
• Exiting the building: If it’s safe, go outside to a clear area. 
• Avoiding hazards: Check for hazards like power lines, trees, and bricks from buildings. 
• Anticipating aftershocks: Expect aftershocks and drop, cover, and hold on if you feel shaking. 
• Caring for injuries: Treat any injuries you have and help others. 
• Leaving if your home is damaged: If your home is damaged and unsafe, leave and take your supplies. 
• Planning for self-sufficiency: Emergency professionals recommend planning to be self-sufficient for at least 3 days, but up to 2 weeks. 

RESOURCES FOR INFORMATION ABOUT LIVE EVENTS

READINESS RESOURCES

National Tsunami Readiness

Tsunamis | Ready.gov

Tsunamis

If you are a disaster survivor, please visit FEMA.gov for up-to-date information on current disaster declarations. If you have questions about your disaster assistance application, you can call (800) 621-3362, visit disasterassistance.gov or use the FEMA mobile app.

A tsunami is a series of enormous ocean waves caused by earthquakes, underwater landslides, volcanic eruptions or asteroids. A tsunami can kill or injure people and damage or destroy buildings and infrastructure as waves come in and go out. Tsunamis can:

Travel 20-30 miles per hour with waves 10-100 feet high.

Cause flooding and disrupt transportation, power, communications, and the water supply.

Happen anywhere along U.S. coasts. Coasts that border the Pacific Ocean or Caribbean have the greatest risk.

IF YOU ARE UNDER A TSUNAMI WARNING:

• If caused by an earthquake, Drop, Cover, then Hold On to protect yourself from the earthquake first.
• Get to high ground as far inland as possible
• Be alert to signs of a tsunami, such as a sudden rise or draining of ocean waters.
• Listen to emergency information and alerts. Always follow the instructions from local emergency managers.
• Evacuate: DO NOT wait! Leave as soon as you see any natural signs of a tsunami or receive an official tsunami warning.
• If you are in a boat, go out to sea.

Prepare NOW

• Learn the signs of a potential tsunami, such as an earthquake, a loud roar from the ocean, or unusual ocean behavior, such as a sudden rise or wall of water or sudden draining of water showing the ocean floor.
• Know and practice community evacuation plans. Some at-risk communities have maps with evacuation zones and routes. Map out your routes from home, work and play. Pick shelters 100 feet or more above sea level, or at least one mile inland.
• Create a family emergency communication plan that has an out-of-state contact. Plan where to meet if you get separated.
• Sign up for your community’s warning system. The Emergency Alert System (EAS) and National Oceanic and Atmospheric Administration (NOAA) Weather Radio also provide emergency alerts.
• Consider earthquake insurance and a flood insurance policy through the National Flood Insurance Program (NFIP). Standard homeowner’s insurance does not cover flood or earthquake damage.

Survive DURING

Image (Drop! Cover! Hold on!  text with images of person taking cover under a table)

• If there is an earthquake and you are in a tsunami area, protect yourself from the earthquake first. Drop, Cover, and Hold On. Drop to your hands and knees. Cover your head and neck with your arms. Hold on to any sturdy furniture until the shaking stops. Crawl only if you can reach a better cover, but do not go through an area with more debris.
• When the shaking stops, if there are natural signs or official warnings of a tsunami, move immediately to a safe place as high and as far inland as possible. Listen to the authorities, but do not wait for tsunami warnings and evacuation orders.
• If you are outside the tsunami hazard zone and receive a warning, stay where you are unless officials tell you otherwise.
• Leave immediately if you are told to do so. Evacuation routes often are marked by a wave with an arrow in the direction of higher ground.
• If you are in the water, then grab onto something that floats, such as a raft or tree trunk.
• If you are in a boat, face the direction of the waves and head out to sea. If you are in a harbor, go inland.

Be Safe AFTER

Image

• Listen to local alerts and authorities for information on areas to avoid and shelter locations.
• Save phone calls for emergencies. Phone systems often are down or busy after a disaster. Use text messages or social media to communicate with family and friends.
• Avoid wading in floodwater, which can contain dangerous debris. Water may be deeper than it appears.
• Be aware of the risk of electrocution. Underground or downed power lines can electrically charge water. Do not touch electrical equipment if it is wet or if you are standing in water.
• Stay away from damaged buildings, roads and bridges.
• If you become injured or sick and need medical attention, contact your healthcare provider and shelter in place, if possible. Call 9-1-1 if you are experiencing a medical emergency.
• Document property damage with photographs. Conduct an inventory and contact your insurance company for assistance.

Other Related Content

• Tsunami Safety Graphics
• Tsunami Information Sheet (PDF)
• Protective Actions Research for Tsunami
• NOAA Tsunami program
• American Red Cross Tsunami Preparedness
• Tsunami Safety (weather.gov)

FOR IMMEDIATE RELEASE

Contact: Oregon Department of Emergency Management  503-934-3310

 OEM_Publicinfo@oem.oregon.gov 

Protect Your Property: How to File a Flood Insurance Claim and What You Need to Know

As spring rains and seasonal flooding continue to increase the risk of water damage across Oregon, it’s critical for homeowners and renters to understand the process of filing a flood insurance claim and how to protect their financial future.

If you are a flood insurance policyholder, follow these important steps to begin filing your flood claim:

Steps to File Your Flood Claim: 

1. Start a claim: Contact your flood insurance company or agent as soon as possible to start your claim. Have your policy number ready and report the damage.
2. Prepare for your inspection: Take photos and videos of all damaged property before removing or repairing anything. This documentation will help support your claim.
3. Work with your adjuster: A flood insurance adjuster will be assigned to inspect your property. Be sure to ask questions and provide any additional documentation requested.
4. Document your loss and receive payment: Keep a detailed list of damaged items including descriptions, replacement costs, and receipts if available. Once the adjuster finalizes your claim, you will receive your payment based on the terms of your policy.
5. Make repairs: Use your claim payment to make necessary repairs and keep all receipts for future reference. Be cautious of contractors offering fast fixes—always verify credentials.
6. Understand your claim payments: Learn more about how your claim payments are determined and what’s covered under your flood insurance policy. Visit: https://www.fema.gov/blog/facts-and-myths-about-flood-insurance

Don’t Have Flood Insurance? Now’s the Time to Consider It

Flooding can happen anywhere, not just in high-risk areas—and just one inch of water can cause thousands of dollars in damage. Flood insurance is a smart way to protect your home and belongings from the financial impact of flooding.

Check with your current insurance agent to see if they offer flood insurance. If they do not, contact the National Flood Insurance Program at 877-336-2627 (toll-free) or visit www.floodsmart.gov/flood-insurance/providers to find a provider near you.

Myths and Facts About Flood Insurance

Did you know the average flood insurance policy costs less than $40 a month? Many people believe flood insurance is only for homeowners or that disasters must be declared for policies to apply—but these are common misconceptions. Learn more about myths and facts here: FEMA Blog – Flood Insurance Myths and Facts 

Need Help or Have a Complaint?

If you have questions about your insurance provider or need to file a complaint, contact the Oregon Division of Financial Regulation. You can file a complaint online on the Oregon Division of Financial Regulation website.

OEM is committed to supporting disaster survivors and preventing fraudulent activities that hinder recovery efforts. Let’s work together to protect our communities, ensure donations reach those in need, and safeguard survivors from fraud and identity theft.

For more information on disaster recovery in your area contact your local Office of Emergency Management. For additional flood recovery resources or questions, contact your insurance agent or Oregon 211. 

To stay informed about current conditions and impacts, visit the Oregon Flood Dashboard. 

# # #

It is the mission of Oregon Emergency Management to proactively develop emergency response, risk reduction and disaster recovery programs to better serve Oregonians during times of disaster. OEM prioritizes an equitable and inclusive culture of preparedness that empowers all Oregonians to thrive in times in crisis. The agency leads collaborative statewide efforts, inclusive of all partners and the communities we serve, to ensure the capability to get help in an emergency and to protect, mitigate, prepare for, respond to, and recover from emergencies or disasters. For more information about the OEM, visit oregon.gov/oem.

You can get this document in other languages, large print, braille, or a format you prefer. For assistance, email OEM_PublicInfo@oem.oregon.gov. We accept all relay calls, or you can dial 711. 

Tsunami Preparation and Information

DISCLAIMER: Information in this communication is shared solely as a courtesy, without guarantee or warranty of any kind whatsoever.

After the earthquake initial strike, after shocks can continue but are projected to be closer to 5.0 magnitude.

Be are of what can happen after an earthquake:

• Power Outages
• Offices may be closed
• Roads may have blockages
• Some houses reportedly affected
• County and Building Departments can Check for Structural Damage before you re-enter your home

• Checking for danger: Look for any immediate dangers, like broken glass or debris
  
• Putting on shoes: Put on sturdy shoes to protect your feet. 
• Exiting the building: If it’s safe, go outside to a clear area. 
• Avoiding hazards: Check for hazards like power lines, trees, and bricks from buildings. 
• Anticipating aftershocks: Expect aftershocks and drop, cover, and hold on if you feel shaking. 
• Caring for injuries: Treat any injuries you have and help others. 
• Leaving if your home is damaged: If your home is damaged and unsafe, leave and take your supplies. 
• Planning for self-sufficiency: Emergency professionals recommend planning to be self-sufficient for at least 3 days, but up to 2 weeks. 

RESOURCES FOR INFORMATION ABOUT LIVE EVENTS

READINESS RESOURCES

National Tsunami Readiness

Tsunamis | Ready.gov

Tsunamis

If you are a disaster survivor, please visit FEMA.gov for up-to-date information on current disaster declarations. If you have questions about your disaster assistance application, you can call (800) 621-3362, visit disasterassistance.gov or use the FEMA mobile app.

A tsunami is a series of enormous ocean waves caused by earthquakes, underwater landslides, volcanic eruptions or asteroids. A tsunami can kill or injure people and damage or destroy buildings and infrastructure as waves come in and go out. Tsunamis can:

Travel 20-30 miles per hour with waves 10-100 feet high.

Cause flooding and disrupt transportation, power, communications, and the water supply.

Happen anywhere along U.S. coasts. Coasts that border the Pacific Ocean or Caribbean have the greatest risk.

IF YOU ARE UNDER A TSUNAMI WARNING:

• If caused by an earthquake, Drop, Cover, then Hold On to protect yourself from the earthquake first.
• Get to high ground as far inland as possible
• Be alert to signs of a tsunami, such as a sudden rise or draining of ocean waters.
• Listen to emergency information and alerts. Always follow the instructions from local emergency managers.
• Evacuate: DO NOT wait! Leave as soon as you see any natural signs of a tsunami or receive an official tsunami warning.
• If you are in a boat, go out to sea.

Prepare NOW

• Learn the signs of a potential tsunami, such as an earthquake, a loud roar from the ocean, or unusual ocean behavior, such as a sudden rise or wall of water or sudden draining of water showing the ocean floor.
• Know and practice community evacuation plans. Some at-risk communities have maps with evacuation zones and routes. Map out your routes from home, work and play. Pick shelters 100 feet or more above sea level, or at least one mile inland.
• Create a family emergency communication plan that has an out-of-state contact. Plan where to meet if you get separated.
• Sign up for your community’s warning system. The Emergency Alert System (EAS) and National Oceanic and Atmospheric Administration (NOAA) Weather Radio also provide emergency alerts.
• Consider earthquake insurance and a flood insurance policy through the National Flood Insurance Program (NFIP). Standard homeowner’s insurance does not cover flood or earthquake damage.

Survive DURING

Image (Drop! Cover! Hold on!  text with images of person taking cover under a table)

• If there is an earthquake and you are in a tsunami area, protect yourself from the earthquake first. Drop, Cover, and Hold On. Drop to your hands and knees. Cover your head and neck with your arms. Hold on to any sturdy furniture until the shaking stops. Crawl only if you can reach a better cover, but do not go through an area with more debris.
• When the shaking stops, if there are natural signs or official warnings of a tsunami, move immediately to a safe place as high and as far inland as possible. Listen to the authorities, but do not wait for tsunami warnings and evacuation orders.
• If you are outside the tsunami hazard zone and receive a warning, stay where you are unless officials tell you otherwise.
• Leave immediately if you are told to do so. Evacuation routes often are marked by a wave with an arrow in the direction of higher ground.
• If you are in the water, then grab onto something that floats, such as a raft or tree trunk.
• If you are in a boat, face the direction of the waves and head out to sea. If you are in a harbor, go inland.

Be Safe AFTER

Image

• Listen to local alerts and authorities for information on areas to avoid and shelter locations.
• Save phone calls for emergencies. Phone systems often are down or busy after a disaster. Use text messages or social media to communicate with family and friends.
• Avoid wading in floodwater, which can contain dangerous debris. Water may be deeper than it appears.
• Be aware of the risk of electrocution. Underground or downed power lines can electrically charge water. Do not touch electrical equipment if it is wet or if you are standing in water.
• Stay away from damaged buildings, roads and bridges.
• If you become injured or sick and need medical attention, contact your healthcare provider and shelter in place, if possible. Call 9-1-1 if you are experiencing a medical emergency.
• Document property damage with photographs. Conduct an inventory and contact your insurance company for assistance.

Other Related Content

• Tsunami Safety Graphics
• Tsunami Information Sheet (PDF)
• Protective Actions Research for Tsunami
• NOAA Tsunami program
• American Red Cross Tsunami Preparedness
• Tsunami Safety (weather.gov)

FOR IMMEDIATE RELEASE

Contact: Oregon Department of Emergency Management  503-934-3310

 OEM_Publicinfo@oem.oregon.gov 

Protect Your Property: How to File a Flood Insurance Claim and What You Need to Know

As spring rains and seasonal flooding continue to increase the risk of water damage across Oregon, it’s critical for homeowners and renters to understand the process of filing a flood insurance claim and how to protect their financial future.

If you are a flood insurance policyholder, follow these important steps to begin filing your flood claim:

Steps to File Your Flood Claim: 

1. Start a claim: Contact your flood insurance company or agent as soon as possible to start your claim. Have your policy number ready and report the damage.
2. Prepare for your inspection: Take photos and videos of all damaged property before removing or repairing anything. This documentation will help support your claim.
3. Work with your adjuster: A flood insurance adjuster will be assigned to inspect your property. Be sure to ask questions and provide any additional documentation requested.
4. Document your loss and receive payment: Keep a detailed list of damaged items including descriptions, replacement costs, and receipts if available. Once the adjuster finalizes your claim, you will receive your payment based on the terms of your policy.
5. Make repairs: Use your claim payment to make necessary repairs and keep all receipts for future reference. Be cautious of contractors offering fast fixes—always verify credentials.
6. Understand your claim payments: Learn more about how your claim payments are determined and what’s covered under your flood insurance policy. Visit: https://www.fema.gov/blog/facts-and-myths-about-flood-insurance

Don’t Have Flood Insurance? Now’s the Time to Consider It

Flooding can happen anywhere, not just in high-risk areas—and just one inch of water can cause thousands of dollars in damage. Flood insurance is a smart way to protect your home and belongings from the financial impact of flooding.

Check with your current insurance agent to see if they offer flood insurance. If they do not, contact the National Flood Insurance Program at 877-336-2627 (toll-free) or visit www.floodsmart.gov/flood-insurance/providers to find a provider near you.

Myths and Facts About Flood Insurance

Did you know the average flood insurance policy costs less than $40 a month? Many people believe flood insurance is only for homeowners or that disasters must be declared for policies to apply—but these are common misconceptions. Learn more about myths and facts here: FEMA Blog – Flood Insurance Myths and Facts 

Need Help or Have a Complaint?

If you have questions about your insurance provider or need to file a complaint, contact the Oregon Division of Financial Regulation. You can file a complaint online on the Oregon Division of Financial Regulation website.

OEM is committed to supporting disaster survivors and preventing fraudulent activities that hinder recovery efforts. Let’s work together to protect our communities, ensure donations reach those in need, and safeguard survivors from fraud and identity theft.

For more information on disaster recovery in your area contact your local Office of Emergency Management. For additional flood recovery resources or questions, contact your insurance agent or Oregon 211. 

To stay informed about current conditions and impacts, visit the Oregon Flood Dashboard. 

# # #

It is the mission of Oregon Emergency Management to proactively develop emergency response, risk reduction and disaster recovery programs to better serve Oregonians during times of disaster. OEM prioritizes an equitable and inclusive culture of preparedness that empowers all Oregonians to thrive in times in crisis. The agency leads collaborative statewide efforts, inclusive of all partners and the communities we serve, to ensure the capability to get help in an emergency and to protect, mitigate, prepare for, respond to, and recover from emergencies or disasters. For more information about the OEM, visit oregon.gov/oem.

You can get this document in other languages, large print, braille, or a format you prefer. For assistance, email OEM_PublicInfo@oem.oregon.gov. We accept all relay calls, or you can dial 711. 

Tsunami Preparation and Information

DISCLAIMER: Information in this communication is shared solely as a courtesy, without guarantee or warranty of any kind whatsoever.

After the earthquake initial strike, after shocks can continue but are projected to be closer to 5.0 magnitude.

Be are of what can happen after an earthquake:

• Power Outages
• Offices may be closed
• Roads may have blockages
• Some houses reportedly affected
• County and Building Departments can Check for Structural Damage before you re-enter your home

• Checking for danger: Look for any immediate dangers, like broken glass or debris
  
• Putting on shoes: Put on sturdy shoes to protect your feet. 
• Exiting the building: If it’s safe, go outside to a clear area. 
• Avoiding hazards: Check for hazards like power lines, trees, and bricks from buildings. 
• Anticipating aftershocks: Expect aftershocks and drop, cover, and hold on if you feel shaking. 
• Caring for injuries: Treat any injuries you have and help others. 
• Leaving if your home is damaged: If your home is damaged and unsafe, leave and take your supplies. 
• Planning for self-sufficiency: Emergency professionals recommend planning to be self-sufficient for at least 3 days, but up to 2 weeks. 

RESOURCES FOR INFORMATION ABOUT LIVE EVENTS

READINESS RESOURCES

National Tsunami Readiness

Tsunamis | Ready.gov

Tsunamis

If you are a disaster survivor, please visit FEMA.gov for up-to-date information on current disaster declarations. If you have questions about your disaster assistance application, you can call (800) 621-3362, visit disasterassistance.gov or use the FEMA mobile app.

A tsunami is a series of enormous ocean waves caused by earthquakes, underwater landslides, volcanic eruptions or asteroids. A tsunami can kill or injure people and damage or destroy buildings and infrastructure as waves come in and go out. Tsunamis can:

Travel 20-30 miles per hour with waves 10-100 feet high.

Cause flooding and disrupt transportation, power, communications, and the water supply.

Happen anywhere along U.S. coasts. Coasts that border the Pacific Ocean or Caribbean have the greatest risk.

IF YOU ARE UNDER A TSUNAMI WARNING:

• If caused by an earthquake, Drop, Cover, then Hold On to protect yourself from the earthquake first.
• Get to high ground as far inland as possible
• Be alert to signs of a tsunami, such as a sudden rise or draining of ocean waters.
• Listen to emergency information and alerts. Always follow the instructions from local emergency managers.
• Evacuate: DO NOT wait! Leave as soon as you see any natural signs of a tsunami or receive an official tsunami warning.
• If you are in a boat, go out to sea.

Prepare NOW

• Learn the signs of a potential tsunami, such as an earthquake, a loud roar from the ocean, or unusual ocean behavior, such as a sudden rise or wall of water or sudden draining of water showing the ocean floor.
• Know and practice community evacuation plans. Some at-risk communities have maps with evacuation zones and routes. Map out your routes from home, work and play. Pick shelters 100 feet or more above sea level, or at least one mile inland.
• Create a family emergency communication plan that has an out-of-state contact. Plan where to meet if you get separated.
• Sign up for your community’s warning system. The Emergency Alert System (EAS) and National Oceanic and Atmospheric Administration (NOAA) Weather Radio also provide emergency alerts.
• Consider earthquake insurance and a flood insurance policy through the National Flood Insurance Program (NFIP). Standard homeowner’s insurance does not cover flood or earthquake damage.

Survive DURING

Image (Drop! Cover! Hold on!  text with images of person taking cover under a table)

• If there is an earthquake and you are in a tsunami area, protect yourself from the earthquake first. Drop, Cover, and Hold On. Drop to your hands and knees. Cover your head and neck with your arms. Hold on to any sturdy furniture until the shaking stops. Crawl only if you can reach a better cover, but do not go through an area with more debris.
• When the shaking stops, if there are natural signs or official warnings of a tsunami, move immediately to a safe place as high and as far inland as possible. Listen to the authorities, but do not wait for tsunami warnings and evacuation orders.
• If you are outside the tsunami hazard zone and receive a warning, stay where you are unless officials tell you otherwise.
• Leave immediately if you are told to do so. Evacuation routes often are marked by a wave with an arrow in the direction of higher ground.
• If you are in the water, then grab onto something that floats, such as a raft or tree trunk.
• If you are in a boat, face the direction of the waves and head out to sea. If you are in a harbor, go inland.

Be Safe AFTER

Image

• Listen to local alerts and authorities for information on areas to avoid and shelter locations.
• Save phone calls for emergencies. Phone systems often are down or busy after a disaster. Use text messages or social media to communicate with family and friends.
• Avoid wading in floodwater, which can contain dangerous debris. Water may be deeper than it appears.
• Be aware of the risk of electrocution. Underground or downed power lines can electrically charge water. Do not touch electrical equipment if it is wet or if you are standing in water.
• Stay away from damaged buildings, roads and bridges.
• If you become injured or sick and need medical attention, contact your healthcare provider and shelter in place, if possible. Call 9-1-1 if you are experiencing a medical emergency.
• Document property damage with photographs. Conduct an inventory and contact your insurance company for assistance.

Other Related Content

• Tsunami Safety Graphics
• Tsunami Information Sheet (PDF)
• Protective Actions Research for Tsunami
• NOAA Tsunami program
• American Red Cross Tsunami Preparedness
• Tsunami Safety (weather.gov)

FOR IMMEDIATE RELEASE

Contact: Oregon Department of Emergency Management  503-934-3310

 OEM_Publicinfo@oem.oregon.gov 

Protect Your Property: How to File a Flood Insurance Claim and What You Need to Know

As spring rains and seasonal flooding continue to increase the risk of water damage across Oregon, it’s critical for homeowners and renters to understand the process of filing a flood insurance claim and how to protect their financial future.

If you are a flood insurance policyholder, follow these important steps to begin filing your flood claim:

Steps to File Your Flood Claim: 

1. Start a claim: Contact your flood insurance company or agent as soon as possible to start your claim. Have your policy number ready and report the damage.
2. Prepare for your inspection: Take photos and videos of all damaged property before removing or repairing anything. This documentation will help support your claim.
3. Work with your adjuster: A flood insurance adjuster will be assigned to inspect your property. Be sure to ask questions and provide any additional documentation requested.
4. Document your loss and receive payment: Keep a detailed list of damaged items including descriptions, replacement costs, and receipts if available. Once the adjuster finalizes your claim, you will receive your payment based on the terms of your policy.
5. Make repairs: Use your claim payment to make necessary repairs and keep all receipts for future reference. Be cautious of contractors offering fast fixes—always verify credentials.
6. Understand your claim payments: Learn more about how your claim payments are determined and what’s covered under your flood insurance policy. Visit: https://www.fema.gov/blog/facts-and-myths-about-flood-insurance

Don’t Have Flood Insurance? Now’s the Time to Consider It

Flooding can happen anywhere, not just in high-risk areas—and just one inch of water can cause thousands of dollars in damage. Flood insurance is a smart way to protect your home and belongings from the financial impact of flooding.

Check with your current insurance agent to see if they offer flood insurance. If they do not, contact the National Flood Insurance Program at 877-336-2627 (toll-free) or visit www.floodsmart.gov/flood-insurance/providers to find a provider near you.

Myths and Facts About Flood Insurance

Did you know the average flood insurance policy costs less than $40 a month? Many people believe flood insurance is only for homeowners or that disasters must be declared for policies to apply—but these are common misconceptions. Learn more about myths and facts here: FEMA Blog – Flood Insurance Myths and Facts 

Need Help or Have a Complaint?

If you have questions about your insurance provider or need to file a complaint, contact the Oregon Division of Financial Regulation. You can file a complaint online on the Oregon Division of Financial Regulation website.

OEM is committed to supporting disaster survivors and preventing fraudulent activities that hinder recovery efforts. Let’s work together to protect our communities, ensure donations reach those in need, and safeguard survivors from fraud and identity theft.

For more information on disaster recovery in your area contact your local Office of Emergency Management. For additional flood recovery resources or questions, contact your insurance agent or Oregon 211. 

To stay informed about current conditions and impacts, visit the Oregon Flood Dashboard. 

# # #

It is the mission of Oregon Emergency Management to proactively develop emergency response, risk reduction and disaster recovery programs to better serve Oregonians during times of disaster. OEM prioritizes an equitable and inclusive culture of preparedness that empowers all Oregonians to thrive in times in crisis. The agency leads collaborative statewide efforts, inclusive of all partners and the communities we serve, to ensure the capability to get help in an emergency and to protect, mitigate, prepare for, respond to, and recover from emergencies or disasters. For more information about the OEM, visit oregon.gov/oem.

You can get this document in other languages, large print, braille, or a format you prefer. For assistance, email OEM_PublicInfo@oem.oregon.gov. We accept all relay calls, or you can dial 711. 

Tsunami Preparation and Information

DISCLAIMER: Information in this communication is shared solely as a courtesy, without guarantee or warranty of any kind whatsoever.

After the earthquake initial strike, after shocks can continue but are projected to be closer to 5.0 magnitude.

Be are of what can happen after an earthquake:

• Power Outages
• Offices may be closed
• Roads may have blockages
• Some houses reportedly affected
• County and Building Departments can Check for Structural Damage before you re-enter your home

• Checking for danger: Look for any immediate dangers, like broken glass or debris
  
• Putting on shoes: Put on sturdy shoes to protect your feet. 
• Exiting the building: If it’s safe, go outside to a clear area. 
• Avoiding hazards: Check for hazards like power lines, trees, and bricks from buildings. 
• Anticipating aftershocks: Expect aftershocks and drop, cover, and hold on if you feel shaking. 
• Caring for injuries: Treat any injuries you have and help others. 
• Leaving if your home is damaged: If your home is damaged and unsafe, leave and take your supplies. 
• Planning for self-sufficiency: Emergency professionals recommend planning to be self-sufficient for at least 3 days, but up to 2 weeks. 

RESOURCES FOR INFORMATION ABOUT LIVE EVENTS

READINESS RESOURCES

National Tsunami Readiness

Tsunamis | Ready.gov

Tsunamis

If you are a disaster survivor, please visit FEMA.gov for up-to-date information on current disaster declarations. If you have questions about your disaster assistance application, you can call (800) 621-3362, visit disasterassistance.gov or use the FEMA mobile app.

A tsunami is a series of enormous ocean waves caused by earthquakes, underwater landslides, volcanic eruptions or asteroids. A tsunami can kill or injure people and damage or destroy buildings and infrastructure as waves come in and go out. Tsunamis can:

Travel 20-30 miles per hour with waves 10-100 feet high.

Cause flooding and disrupt transportation, power, communications, and the water supply.

Happen anywhere along U.S. coasts. Coasts that border the Pacific Ocean or Caribbean have the greatest risk.

IF YOU ARE UNDER A TSUNAMI WARNING:

• If caused by an earthquake, Drop, Cover, then Hold On to protect yourself from the earthquake first.
• Get to high ground as far inland as possible
• Be alert to signs of a tsunami, such as a sudden rise or draining of ocean waters.
• Listen to emergency information and alerts. Always follow the instructions from local emergency managers.
• Evacuate: DO NOT wait! Leave as soon as you see any natural signs of a tsunami or receive an official tsunami warning.
• If you are in a boat, go out to sea.

Prepare NOW

• Learn the signs of a potential tsunami, such as an earthquake, a loud roar from the ocean, or unusual ocean behavior, such as a sudden rise or wall of water or sudden draining of water showing the ocean floor.
• Know and practice community evacuation plans. Some at-risk communities have maps with evacuation zones and routes. Map out your routes from home, work and play. Pick shelters 100 feet or more above sea level, or at least one mile inland.
• Create a family emergency communication plan that has an out-of-state contact. Plan where to meet if you get separated.
• Sign up for your community’s warning system. The Emergency Alert System (EAS) and National Oceanic and Atmospheric Administration (NOAA) Weather Radio also provide emergency alerts.
• Consider earthquake insurance and a flood insurance policy through the National Flood Insurance Program (NFIP). Standard homeowner’s insurance does not cover flood or earthquake damage.

Survive DURING

Image (Drop! Cover! Hold on!  text with images of person taking cover under a table)

• If there is an earthquake and you are in a tsunami area, protect yourself from the earthquake first. Drop, Cover, and Hold On. Drop to your hands and knees. Cover your head and neck with your arms. Hold on to any sturdy furniture until the shaking stops. Crawl only if you can reach a better cover, but do not go through an area with more debris.
• When the shaking stops, if there are natural signs or official warnings of a tsunami, move immediately to a safe place as high and as far inland as possible. Listen to the authorities, but do not wait for tsunami warnings and evacuation orders.
• If you are outside the tsunami hazard zone and receive a warning, stay where you are unless officials tell you otherwise.
• Leave immediately if you are told to do so. Evacuation routes often are marked by a wave with an arrow in the direction of higher ground.
• If you are in the water, then grab onto something that floats, such as a raft or tree trunk.
• If you are in a boat, face the direction of the waves and head out to sea. If you are in a harbor, go inland.

Be Safe AFTER

Image

• Listen to local alerts and authorities for information on areas to avoid and shelter locations.
• Save phone calls for emergencies. Phone systems often are down or busy after a disaster. Use text messages or social media to communicate with family and friends.
• Avoid wading in floodwater, which can contain dangerous debris. Water may be deeper than it appears.
• Be aware of the risk of electrocution. Underground or downed power lines can electrically charge water. Do not touch electrical equipment if it is wet or if you are standing in water.
• Stay away from damaged buildings, roads and bridges.
• If you become injured or sick and need medical attention, contact your healthcare provider and shelter in place, if possible. Call 9-1-1 if you are experiencing a medical emergency.
• Document property damage with photographs. Conduct an inventory and contact your insurance company for assistance.

Other Related Content

• Tsunami Safety Graphics
• Tsunami Information Sheet (PDF)
• Protective Actions Research for Tsunami
• NOAA Tsunami program
• American Red Cross Tsunami Preparedness
• Tsunami Safety (weather.gov)

FOR IMMEDIATE RELEASE

Contact: Oregon Department of Emergency Management  503-934-3310

 OEM_Publicinfo@oem.oregon.gov 

Protect Your Property: How to File a Flood Insurance Claim and What You Need to Know

As spring rains and seasonal flooding continue to increase the risk of water damage across Oregon, it’s critical for homeowners and renters to understand the process of filing a flood insurance claim and how to protect their financial future.

If you are a flood insurance policyholder, follow these important steps to begin filing your flood claim:

Steps to File Your Flood Claim: 

1. Start a claim: Contact your flood insurance company or agent as soon as possible to start your claim. Have your policy number ready and report the damage.
2. Prepare for your inspection: Take photos and videos of all damaged property before removing or repairing anything. This documentation will help support your claim.
3. Work with your adjuster: A flood insurance adjuster will be assigned to inspect your property. Be sure to ask questions and provide any additional documentation requested.
4. Document your loss and receive payment: Keep a detailed list of damaged items including descriptions, replacement costs, and receipts if available. Once the adjuster finalizes your claim, you will receive your payment based on the terms of your policy.
5. Make repairs: Use your claim payment to make necessary repairs and keep all receipts for future reference. Be cautious of contractors offering fast fixes—always verify credentials.
6. Understand your claim payments: Learn more about how your claim payments are determined and what’s covered under your flood insurance policy. Visit: https://www.fema.gov/blog/facts-and-myths-about-flood-insurance

Don’t Have Flood Insurance? Now’s the Time to Consider It

Flooding can happen anywhere, not just in high-risk areas—and just one inch of water can cause thousands of dollars in damage. Flood insurance is a smart way to protect your home and belongings from the financial impact of flooding.

Check with your current insurance agent to see if they offer flood insurance. If they do not, contact the National Flood Insurance Program at 877-336-2627 (toll-free) or visit www.floodsmart.gov/flood-insurance/providers to find a provider near you.

Myths and Facts About Flood Insurance

Did you know the average flood insurance policy costs less than $40 a month? Many people believe flood insurance is only for homeowners or that disasters must be declared for policies to apply—but these are common misconceptions. Learn more about myths and facts here: FEMA Blog – Flood Insurance Myths and Facts 

Need Help or Have a Complaint?

If you have questions about your insurance provider or need to file a complaint, contact the Oregon Division of Financial Regulation. You can file a complaint online on the Oregon Division of Financial Regulation website.

OEM is committed to supporting disaster survivors and preventing fraudulent activities that hinder recovery efforts. Let’s work together to protect our communities, ensure donations reach those in need, and safeguard survivors from fraud and identity theft.

For more information on disaster recovery in your area contact your local Office of Emergency Management. For additional flood recovery resources or questions, contact your insurance agent or Oregon 211. 

To stay informed about current conditions and impacts, visit the Oregon Flood Dashboard. 

# # #

It is the mission of Oregon Emergency Management to proactively develop emergency response, risk reduction and disaster recovery programs to better serve Oregonians during times of disaster. OEM prioritizes an equitable and inclusive culture of preparedness that empowers all Oregonians to thrive in times in crisis. The agency leads collaborative statewide efforts, inclusive of all partners and the communities we serve, to ensure the capability to get help in an emergency and to protect, mitigate, prepare for, respond to, and recover from emergencies or disasters. For more information about the OEM, visit oregon.gov/oem.

You can get this document in other languages, large print, braille, or a format you prefer. For assistance, email OEM_PublicInfo@oem.oregon.gov. We accept all relay calls, or you can dial 711. 

Tsunami Preparation and Information

DISCLAIMER: Information in this communication is shared solely as a courtesy, without guarantee or warranty of any kind whatsoever.

After the earthquake initial strike, after shocks can continue but are projected to be closer to 5.0 magnitude.

Be are of what can happen after an earthquake:

• Power Outages
• Offices may be closed
• Roads may have blockages
• Some houses reportedly affected
• County and Building Departments can Check for Structural Damage before you re-enter your home

• Checking for danger: Look for any immediate dangers, like broken glass or debris
  
• Putting on shoes: Put on sturdy shoes to protect your feet. 
• Exiting the building: If it’s safe, go outside to a clear area. 
• Avoiding hazards: Check for hazards like power lines, trees, and bricks from buildings. 
• Anticipating aftershocks: Expect aftershocks and drop, cover, and hold on if you feel shaking. 
• Caring for injuries: Treat any injuries you have and help others. 
• Leaving if your home is damaged: If your home is damaged and unsafe, leave and take your supplies. 
• Planning for self-sufficiency: Emergency professionals recommend planning to be self-sufficient for at least 3 days, but up to 2 weeks. 

RESOURCES FOR INFORMATION ABOUT LIVE EVENTS

READINESS RESOURCES

National Tsunami Readiness

Tsunamis | Ready.gov

Tsunamis

If you are a disaster survivor, please visit FEMA.gov for up-to-date information on current disaster declarations. If you have questions about your disaster assistance application, you can call (800) 621-3362, visit disasterassistance.gov or use the FEMA mobile app.

A tsunami is a series of enormous ocean waves caused by earthquakes, underwater landslides, volcanic eruptions or asteroids. A tsunami can kill or injure people and damage or destroy buildings and infrastructure as waves come in and go out. Tsunamis can:

Travel 20-30 miles per hour with waves 10-100 feet high.

Cause flooding and disrupt transportation, power, communications, and the water supply.

Happen anywhere along U.S. coasts. Coasts that border the Pacific Ocean or Caribbean have the greatest risk.

IF YOU ARE UNDER A TSUNAMI WARNING:

• If caused by an earthquake, Drop, Cover, then Hold On to protect yourself from the earthquake first.
• Get to high ground as far inland as possible
• Be alert to signs of a tsunami, such as a sudden rise or draining of ocean waters.
• Listen to emergency information and alerts. Always follow the instructions from local emergency managers.
• Evacuate: DO NOT wait! Leave as soon as you see any natural signs of a tsunami or receive an official tsunami warning.
• If you are in a boat, go out to sea.

Prepare NOW

• Learn the signs of a potential tsunami, such as an earthquake, a loud roar from the ocean, or unusual ocean behavior, such as a sudden rise or wall of water or sudden draining of water showing the ocean floor.
• Know and practice community evacuation plans. Some at-risk communities have maps with evacuation zones and routes. Map out your routes from home, work and play. Pick shelters 100 feet or more above sea level, or at least one mile inland.
• Create a family emergency communication plan that has an out-of-state contact. Plan where to meet if you get separated.
• Sign up for your community’s warning system. The Emergency Alert System (EAS) and National Oceanic and Atmospheric Administration (NOAA) Weather Radio also provide emergency alerts.
• Consider earthquake insurance and a flood insurance policy through the National Flood Insurance Program (NFIP). Standard homeowner’s insurance does not cover flood or earthquake damage.

Survive DURING

Image (Drop! Cover! Hold on!  text with images of person taking cover under a table)

• If there is an earthquake and you are in a tsunami area, protect yourself from the earthquake first. Drop, Cover, and Hold On. Drop to your hands and knees. Cover your head and neck with your arms. Hold on to any sturdy furniture until the shaking stops. Crawl only if you can reach a better cover, but do not go through an area with more debris.
• When the shaking stops, if there are natural signs or official warnings of a tsunami, move immediately to a safe place as high and as far inland as possible. Listen to the authorities, but do not wait for tsunami warnings and evacuation orders.
• If you are outside the tsunami hazard zone and receive a warning, stay where you are unless officials tell you otherwise.
• Leave immediately if you are told to do so. Evacuation routes often are marked by a wave with an arrow in the direction of higher ground.
• If you are in the water, then grab onto something that floats, such as a raft or tree trunk.
• If you are in a boat, face the direction of the waves and head out to sea. If you are in a harbor, go inland.

Be Safe AFTER

Image

• Listen to local alerts and authorities for information on areas to avoid and shelter locations.
• Save phone calls for emergencies. Phone systems often are down or busy after a disaster. Use text messages or social media to communicate with family and friends.
• Avoid wading in floodwater, which can contain dangerous debris. Water may be deeper than it appears.
• Be aware of the risk of electrocution. Underground or downed power lines can electrically charge water. Do not touch electrical equipment if it is wet or if you are standing in water.
• Stay away from damaged buildings, roads and bridges.
• If you become injured or sick and need medical attention, contact your healthcare provider and shelter in place, if possible. Call 9-1-1 if you are experiencing a medical emergency.
• Document property damage with photographs. Conduct an inventory and contact your insurance company for assistance.

Other Related Content

• Tsunami Safety Graphics
• Tsunami Information Sheet (PDF)
• Protective Actions Research for Tsunami
• NOAA Tsunami program
• American Red Cross Tsunami Preparedness
• Tsunami Safety (weather.gov)

FOR IMMEDIATE RELEASE

Contact: Oregon Department of Emergency Management  503-934-3310

 OEM_Publicinfo@oem.oregon.gov 

Protect Your Property: How to File a Flood Insurance Claim and What You Need to Know

As spring rains and seasonal flooding continue to increase the risk of water damage across Oregon, it’s critical for homeowners and renters to understand the process of filing a flood insurance claim and how to protect their financial future.

If you are a flood insurance policyholder, follow these important steps to begin filing your flood claim:

Steps to File Your Flood Claim: 

1. Start a claim: Contact your flood insurance company or agent as soon as possible to start your claim. Have your policy number ready and report the damage.
2. Prepare for your inspection: Take photos and videos of all damaged property before removing or repairing anything. This documentation will help support your claim.
3. Work with your adjuster: A flood insurance adjuster will be assigned to inspect your property. Be sure to ask questions and provide any additional documentation requested.
4. Document your loss and receive payment: Keep a detailed list of damaged items including descriptions, replacement costs, and receipts if available. Once the adjuster finalizes your claim, you will receive your payment based on the terms of your policy.
5. Make repairs: Use your claim payment to make necessary repairs and keep all receipts for future reference. Be cautious of contractors offering fast fixes—always verify credentials.
6. Understand your claim payments: Learn more about how your claim payments are determined and what’s covered under your flood insurance policy. Visit: https://www.fema.gov/blog/facts-and-myths-about-flood-insurance

Don’t Have Flood Insurance? Now’s the Time to Consider It

Flooding can happen anywhere, not just in high-risk areas—and just one inch of water can cause thousands of dollars in damage. Flood insurance is a smart way to protect your home and belongings from the financial impact of flooding.

Check with your current insurance agent to see if they offer flood insurance. If they do not, contact the National Flood Insurance Program at 877-336-2627 (toll-free) or visit www.floodsmart.gov/flood-insurance/providers to find a provider near you.

Myths and Facts About Flood Insurance

Did you know the average flood insurance policy costs less than $40 a month? Many people believe flood insurance is only for homeowners or that disasters must be declared for policies to apply—but these are common misconceptions. Learn more about myths and facts here: FEMA Blog – Flood Insurance Myths and Facts 

Need Help or Have a Complaint?

If you have questions about your insurance provider or need to file a complaint, contact the Oregon Division of Financial Regulation. You can file a complaint online on the Oregon Division of Financial Regulation website.

OEM is committed to supporting disaster survivors and preventing fraudulent activities that hinder recovery efforts. Let’s work together to protect our communities, ensure donations reach those in need, and safeguard survivors from fraud and identity theft.

For more information on disaster recovery in your area contact your local Office of Emergency Management. For additional flood recovery resources or questions, contact your insurance agent or Oregon 211. 

To stay informed about current conditions and impacts, visit the Oregon Flood Dashboard. 

# # #

It is the mission of Oregon Emergency Management to proactively develop emergency response, risk reduction and disaster recovery programs to better serve Oregonians during times of disaster. OEM prioritizes an equitable and inclusive culture of preparedness that empowers all Oregonians to thrive in times in crisis. The agency leads collaborative statewide efforts, inclusive of all partners and the communities we serve, to ensure the capability to get help in an emergency and to protect, mitigate, prepare for, respond to, and recover from emergencies or disasters. For more information about the OEM, visit oregon.gov/oem.

You can get this document in other languages, large print, braille, or a format you prefer. For assistance, email OEM_PublicInfo@oem.oregon.gov. We accept all relay calls, or you can dial 711. 

Tsunami Preparation and Information

DISCLAIMER: Information in this communication is shared solely as a courtesy, without guarantee or warranty of any kind whatsoever.

After the earthquake initial strike, after shocks can continue but are projected to be closer to 5.0 magnitude.

Be are of what can happen after an earthquake:

• Power Outages
• Offices may be closed
• Roads may have blockages
• Some houses reportedly affected
• County and Building Departments can Check for Structural Damage before you re-enter your home

• Checking for danger: Look for any immediate dangers, like broken glass or debris
  
• Putting on shoes: Put on sturdy shoes to protect your feet. 
• Exiting the building: If it’s safe, go outside to a clear area. 
• Avoiding hazards: Check for hazards like power lines, trees, and bricks from buildings. 
• Anticipating aftershocks: Expect aftershocks and drop, cover, and hold on if you feel shaking. 
• Caring for injuries: Treat any injuries you have and help others. 
• Leaving if your home is damaged: If your home is damaged and unsafe, leave and take your supplies. 
• Planning for self-sufficiency: Emergency professionals recommend planning to be self-sufficient for at least 3 days, but up to 2 weeks. 

RESOURCES FOR INFORMATION ABOUT LIVE EVENTS

READINESS RESOURCES

National Tsunami Readiness

Tsunamis | Ready.gov

Tsunamis

If you are a disaster survivor, please visit FEMA.gov for up-to-date information on current disaster declarations. If you have questions about your disaster assistance application, you can call (800) 621-3362, visit disasterassistance.gov or use the FEMA mobile app.

A tsunami is a series of enormous ocean waves caused by earthquakes, underwater landslides, volcanic eruptions or asteroids. A tsunami can kill or injure people and damage or destroy buildings and infrastructure as waves come in and go out. Tsunamis can:

Travel 20-30 miles per hour with waves 10-100 feet high.

Cause flooding and disrupt transportation, power, communications, and the water supply.

Happen anywhere along U.S. coasts. Coasts that border the Pacific Ocean or Caribbean have the greatest risk.

IF YOU ARE UNDER A TSUNAMI WARNING:

• If caused by an earthquake, Drop, Cover, then Hold On to protect yourself from the earthquake first.
• Get to high ground as far inland as possible
• Be alert to signs of a tsunami, such as a sudden rise or draining of ocean waters.
• Listen to emergency information and alerts. Always follow the instructions from local emergency managers.
• Evacuate: DO NOT wait! Leave as soon as you see any natural signs of a tsunami or receive an official tsunami warning.
• If you are in a boat, go out to sea.

Prepare NOW

• Learn the signs of a potential tsunami, such as an earthquake, a loud roar from the ocean, or unusual ocean behavior, such as a sudden rise or wall of water or sudden draining of water showing the ocean floor.
• Know and practice community evacuation plans. Some at-risk communities have maps with evacuation zones and routes. Map out your routes from home, work and play. Pick shelters 100 feet or more above sea level, or at least one mile inland.
• Create a family emergency communication plan that has an out-of-state contact. Plan where to meet if you get separated.
• Sign up for your community’s warning system. The Emergency Alert System (EAS) and National Oceanic and Atmospheric Administration (NOAA) Weather Radio also provide emergency alerts.
• Consider earthquake insurance and a flood insurance policy through the National Flood Insurance Program (NFIP). Standard homeowner’s insurance does not cover flood or earthquake damage.

Survive DURING

Image (Drop! Cover! Hold on!  text with images of person taking cover under a table)

• If there is an earthquake and you are in a tsunami area, protect yourself from the earthquake first. Drop, Cover, and Hold On. Drop to your hands and knees. Cover your head and neck with your arms. Hold on to any sturdy furniture until the shaking stops. Crawl only if you can reach a better cover, but do not go through an area with more debris.
• When the shaking stops, if there are natural signs or official warnings of a tsunami, move immediately to a safe place as high and as far inland as possible. Listen to the authorities, but do not wait for tsunami warnings and evacuation orders.
• If you are outside the tsunami hazard zone and receive a warning, stay where you are unless officials tell you otherwise.
• Leave immediately if you are told to do so. Evacuation routes often are marked by a wave with an arrow in the direction of higher ground.
• If you are in the water, then grab onto something that floats, such as a raft or tree trunk.
• If you are in a boat, face the direction of the waves and head out to sea. If you are in a harbor, go inland.

Be Safe AFTER

Image

• Listen to local alerts and authorities for information on areas to avoid and shelter locations.
• Save phone calls for emergencies. Phone systems often are down or busy after a disaster. Use text messages or social media to communicate with family and friends.
• Avoid wading in floodwater, which can contain dangerous debris. Water may be deeper than it appears.
• Be aware of the risk of electrocution. Underground or downed power lines can electrically charge water. Do not touch electrical equipment if it is wet or if you are standing in water.
• Stay away from damaged buildings, roads and bridges.
• If you become injured or sick and need medical attention, contact your healthcare provider and shelter in place, if possible. Call 9-1-1 if you are experiencing a medical emergency.
• Document property damage with photographs. Conduct an inventory and contact your insurance company for assistance.

Other Related Content

• Tsunami Safety Graphics
• Tsunami Information Sheet (PDF)
• Protective Actions Research for Tsunami
• NOAA Tsunami program
• American Red Cross Tsunami Preparedness
• Tsunami Safety (weather.gov)

FOR IMMEDIATE RELEASE

Contact: Oregon Department of Emergency Management  503-934-3310

 OEM_Publicinfo@oem.oregon.gov 

Protect Your Property: How to File a Flood Insurance Claim and What You Need to Know

As spring rains and seasonal flooding continue to increase the risk of water damage across Oregon, it’s critical for homeowners and renters to understand the process of filing a flood insurance claim and how to protect their financial future.

If you are a flood insurance policyholder, follow these important steps to begin filing your flood claim:

Steps to File Your Flood Claim: 

1. Start a claim: Contact your flood insurance company or agent as soon as possible to start your claim. Have your policy number ready and report the damage.
2. Prepare for your inspection: Take photos and videos of all damaged property before removing or repairing anything. This documentation will help support your claim.
3. Work with your adjuster: A flood insurance adjuster will be assigned to inspect your property. Be sure to ask questions and provide any additional documentation requested.
4. Document your loss and receive payment: Keep a detailed list of damaged items including descriptions, replacement costs, and receipts if available. Once the adjuster finalizes your claim, you will receive your payment based on the terms of your policy.
5. Make repairs: Use your claim payment to make necessary repairs and keep all receipts for future reference. Be cautious of contractors offering fast fixes—always verify credentials.
6. Understand your claim payments: Learn more about how your claim payments are determined and what’s covered under your flood insurance policy. Visit: https://www.fema.gov/blog/facts-and-myths-about-flood-insurance

Don’t Have Flood Insurance? Now’s the Time to Consider It

Flooding can happen anywhere, not just in high-risk areas—and just one inch of water can cause thousands of dollars in damage. Flood insurance is a smart way to protect your home and belongings from the financial impact of flooding.

Check with your current insurance agent to see if they offer flood insurance. If they do not, contact the National Flood Insurance Program at 877-336-2627 (toll-free) or visit www.floodsmart.gov/flood-insurance/providers to find a provider near you.

Myths and Facts About Flood Insurance

Did you know the average flood insurance policy costs less than $40 a month? Many people believe flood insurance is only for homeowners or that disasters must be declared for policies to apply—but these are common misconceptions. Learn more about myths and facts here: FEMA Blog – Flood Insurance Myths and Facts 

Need Help or Have a Complaint?

If you have questions about your insurance provider or need to file a complaint, contact the Oregon Division of Financial Regulation. You can file a complaint online on the Oregon Division of Financial Regulation website.

OEM is committed to supporting disaster survivors and preventing fraudulent activities that hinder recovery efforts. Let’s work together to protect our communities, ensure donations reach those in need, and safeguard survivors from fraud and identity theft.

For more information on disaster recovery in your area contact your local Office of Emergency Management. For additional flood recovery resources or questions, contact your insurance agent or Oregon 211. 

To stay informed about current conditions and impacts, visit the Oregon Flood Dashboard. 

# # #

It is the mission of Oregon Emergency Management to proactively develop emergency response, risk reduction and disaster recovery programs to better serve Oregonians during times of disaster. OEM prioritizes an equitable and inclusive culture of preparedness that empowers all Oregonians to thrive in times in crisis. The agency leads collaborative statewide efforts, inclusive of all partners and the communities we serve, to ensure the capability to get help in an emergency and to protect, mitigate, prepare for, respond to, and recover from emergencies or disasters. For more information about the OEM, visit oregon.gov/oem.

You can get this document in other languages, large print, braille, or a format you prefer. For assistance, email OEM_PublicInfo@oem.oregon.gov. We accept all relay calls, or you can dial 711. 

Tsunami Preparation and Information

DISCLAIMER: Information in this communication is shared solely as a courtesy, without guarantee or warranty of any kind whatsoever.

After the earthquake initial strike, after shocks can continue but are projected to be closer to 5.0 magnitude.

Be are of what can happen after an earthquake:

• Power Outages
• Offices may be closed
• Roads may have blockages
• Some houses reportedly affected
• County and Building Departments can Check for Structural Damage before you re-enter your home

• Checking for danger: Look for any immediate dangers, like broken glass or debris
  
• Putting on shoes: Put on sturdy shoes to protect your feet. 
• Exiting the building: If it’s safe, go outside to a clear area. 
• Avoiding hazards: Check for hazards like power lines, trees, and bricks from buildings. 
• Anticipating aftershocks: Expect aftershocks and drop, cover, and hold on if you feel shaking. 
• Caring for injuries: Treat any injuries you have and help others. 
• Leaving if your home is damaged: If your home is damaged and unsafe, leave and take your supplies. 
• Planning for self-sufficiency: Emergency professionals recommend planning to be self-sufficient for at least 3 days, but up to 2 weeks. 

RESOURCES FOR INFORMATION ABOUT LIVE EVENTS

READINESS RESOURCES

National Tsunami Readiness

Tsunamis | Ready.gov

Tsunamis

If you are a disaster survivor, please visit FEMA.gov for up-to-date information on current disaster declarations. If you have questions about your disaster assistance application, you can call (800) 621-3362, visit disasterassistance.gov or use the FEMA mobile app.

A tsunami is a series of enormous ocean waves caused by earthquakes, underwater landslides, volcanic eruptions or asteroids. A tsunami can kill or injure people and damage or destroy buildings and infrastructure as waves come in and go out. Tsunamis can:

Travel 20-30 miles per hour with waves 10-100 feet high.

Cause flooding and disrupt transportation, power, communications, and the water supply.

Happen anywhere along U.S. coasts. Coasts that border the Pacific Ocean or Caribbean have the greatest risk.

IF YOU ARE UNDER A TSUNAMI WARNING:

• If caused by an earthquake, Drop, Cover, then Hold On to protect yourself from the earthquake first.
• Get to high ground as far inland as possible
• Be alert to signs of a tsunami, such as a sudden rise or draining of ocean waters.
• Listen to emergency information and alerts. Always follow the instructions from local emergency managers.
• Evacuate: DO NOT wait! Leave as soon as you see any natural signs of a tsunami or receive an official tsunami warning.
• If you are in a boat, go out to sea.

Prepare NOW

• Learn the signs of a potential tsunami, such as an earthquake, a loud roar from the ocean, or unusual ocean behavior, such as a sudden rise or wall of water or sudden draining of water showing the ocean floor.
• Know and practice community evacuation plans. Some at-risk communities have maps with evacuation zones and routes. Map out your routes from home, work and play. Pick shelters 100 feet or more above sea level, or at least one mile inland.
• Create a family emergency communication plan that has an out-of-state contact. Plan where to meet if you get separated.
• Sign up for your community’s warning system. The Emergency Alert System (EAS) and National Oceanic and Atmospheric Administration (NOAA) Weather Radio also provide emergency alerts.
• Consider earthquake insurance and a flood insurance policy through the National Flood Insurance Program (NFIP). Standard homeowner’s insurance does not cover flood or earthquake damage.

Survive DURING

Image (Drop! Cover! Hold on!  text with images of person taking cover under a table)

• If there is an earthquake and you are in a tsunami area, protect yourself from the earthquake first. Drop, Cover, and Hold On. Drop to your hands and knees. Cover your head and neck with your arms. Hold on to any sturdy furniture until the shaking stops. Crawl only if you can reach a better cover, but do not go through an area with more debris.
• When the shaking stops, if there are natural signs or official warnings of a tsunami, move immediately to a safe place as high and as far inland as possible. Listen to the authorities, but do not wait for tsunami warnings and evacuation orders.
• If you are outside the tsunami hazard zone and receive a warning, stay where you are unless officials tell you otherwise.
• Leave immediately if you are told to do so. Evacuation routes often are marked by a wave with an arrow in the direction of higher ground.
• If you are in the water, then grab onto something that floats, such as a raft or tree trunk.
• If you are in a boat, face the direction of the waves and head out to sea. If you are in a harbor, go inland.

Be Safe AFTER

Image

• Listen to local alerts and authorities for information on areas to avoid and shelter locations.
• Save phone calls for emergencies. Phone systems often are down or busy after a disaster. Use text messages or social media to communicate with family and friends.
• Avoid wading in floodwater, which can contain dangerous debris. Water may be deeper than it appears.
• Be aware of the risk of electrocution. Underground or downed power lines can electrically charge water. Do not touch electrical equipment if it is wet or if you are standing in water.
• Stay away from damaged buildings, roads and bridges.
• If you become injured or sick and need medical attention, contact your healthcare provider and shelter in place, if possible. Call 9-1-1 if you are experiencing a medical emergency.
• Document property damage with photographs. Conduct an inventory and contact your insurance company for assistance.

Other Related Content

• Tsunami Safety Graphics
• Tsunami Information Sheet (PDF)
• Protective Actions Research for Tsunami
• NOAA Tsunami program
• American Red Cross Tsunami Preparedness
• Tsunami Safety (weather.gov)

FOR IMMEDIATE RELEASE

Contact: Oregon Department of Emergency Management  503-934-3310

 OEM_Publicinfo@oem.oregon.gov 

Protect Your Property: How to File a Flood Insurance Claim and What You Need to Know

As spring rains and seasonal flooding continue to increase the risk of water damage across Oregon, it’s critical for homeowners and renters to understand the process of filing a flood insurance claim and how to protect their financial future.

If you are a flood insurance policyholder, follow these important steps to begin filing your flood claim:

Steps to File Your Flood Claim: 

1. Start a claim: Contact your flood insurance company or agent as soon as possible to start your claim. Have your policy number ready and report the damage.
2. Prepare for your inspection: Take photos and videos of all damaged property before removing or repairing anything. This documentation will help support your claim.
3. Work with your adjuster: A flood insurance adjuster will be assigned to inspect your property. Be sure to ask questions and provide any additional documentation requested.
4. Document your loss and receive payment: Keep a detailed list of damaged items including descriptions, replacement costs, and receipts if available. Once the adjuster finalizes your claim, you will receive your payment based on the terms of your policy.
5. Make repairs: Use your claim payment to make necessary repairs and keep all receipts for future reference. Be cautious of contractors offering fast fixes—always verify credentials.
6. Understand your claim payments: Learn more about how your claim payments are determined and what’s covered under your flood insurance policy. Visit: https://www.fema.gov/blog/facts-and-myths-about-flood-insurance

Don’t Have Flood Insurance? Now’s the Time to Consider It

Flooding can happen anywhere, not just in high-risk areas—and just one inch of water can cause thousands of dollars in damage. Flood insurance is a smart way to protect your home and belongings from the financial impact of flooding.

Check with your current insurance agent to see if they offer flood insurance. If they do not, contact the National Flood Insurance Program at 877-336-2627 (toll-free) or visit www.floodsmart.gov/flood-insurance/providers to find a provider near you.

Myths and Facts About Flood Insurance

Did you know the average flood insurance policy costs less than $40 a month? Many people believe flood insurance is only for homeowners or that disasters must be declared for policies to apply—but these are common misconceptions. Learn more about myths and facts here: FEMA Blog – Flood Insurance Myths and Facts 

Need Help or Have a Complaint?

If you have questions about your insurance provider or need to file a complaint, contact the Oregon Division of Financial Regulation. You can file a complaint online on the Oregon Division of Financial Regulation website.

OEM is committed to supporting disaster survivors and preventing fraudulent activities that hinder recovery efforts. Let’s work together to protect our communities, ensure donations reach those in need, and safeguard survivors from fraud and identity theft.

For more information on disaster recovery in your area contact your local Office of Emergency Management. For additional flood recovery resources or questions, contact your insurance agent or Oregon 211. 

To stay informed about current conditions and impacts, visit the Oregon Flood Dashboard. 

# # #

It is the mission of Oregon Emergency Management to proactively develop emergency response, risk reduction and disaster recovery programs to better serve Oregonians during times of disaster. OEM prioritizes an equitable and inclusive culture of preparedness that empowers all Oregonians to thrive in times in crisis. The agency leads collaborative statewide efforts, inclusive of all partners and the communities we serve, to ensure the capability to get help in an emergency and to protect, mitigate, prepare for, respond to, and recover from emergencies or disasters. For more information about the OEM, visit oregon.gov/oem.

You can get this document in other languages, large print, braille, or a format you prefer. For assistance, email OEM_PublicInfo@oem.oregon.gov. We accept all relay calls, or you can dial 711. 

Tsunami Preparation and Information

DISCLAIMER: Information in this communication is shared solely as a courtesy, without guarantee or warranty of any kind whatsoever.

After the earthquake initial strike, after shocks can continue but are projected to be closer to 5.0 magnitude.

Be are of what can happen after an earthquake:

• Power Outages
• Offices may be closed
• Roads may have blockages
• Some houses reportedly affected
• County and Building Departments can Check for Structural Damage before you re-enter your home

• Checking for danger: Look for any immediate dangers, like broken glass or debris
  
• Putting on shoes: Put on sturdy shoes to protect your feet. 
• Exiting the building: If it’s safe, go outside to a clear area. 
• Avoiding hazards: Check for hazards like power lines, trees, and bricks from buildings. 
• Anticipating aftershocks: Expect aftershocks and drop, cover, and hold on if you feel shaking. 
• Caring for injuries: Treat any injuries you have and help others. 
• Leaving if your home is damaged: If your home is damaged and unsafe, leave and take your supplies. 
• Planning for self-sufficiency: Emergency professionals recommend planning to be self-sufficient for at least 3 days, but up to 2 weeks. 

RESOURCES FOR INFORMATION ABOUT LIVE EVENTS

READINESS RESOURCES

National Tsunami Readiness

Tsunamis | Ready.gov

Tsunamis

If you are a disaster survivor, please visit FEMA.gov for up-to-date information on current disaster declarations. If you have questions about your disaster assistance application, you can call (800) 621-3362, visit disasterassistance.gov or use the FEMA mobile app.

A tsunami is a series of enormous ocean waves caused by earthquakes, underwater landslides, volcanic eruptions or asteroids. A tsunami can kill or injure people and damage or destroy buildings and infrastructure as waves come in and go out. Tsunamis can:

Travel 20-30 miles per hour with waves 10-100 feet high.

Cause flooding and disrupt transportation, power, communications, and the water supply.

Happen anywhere along U.S. coasts. Coasts that border the Pacific Ocean or Caribbean have the greatest risk.

IF YOU ARE UNDER A TSUNAMI WARNING:

• If caused by an earthquake, Drop, Cover, then Hold On to protect yourself from the earthquake first.
• Get to high ground as far inland as possible
• Be alert to signs of a tsunami, such as a sudden rise or draining of ocean waters.
• Listen to emergency information and alerts. Always follow the instructions from local emergency managers.
• Evacuate: DO NOT wait! Leave as soon as you see any natural signs of a tsunami or receive an official tsunami warning.
• If you are in a boat, go out to sea.

Prepare NOW

• Learn the signs of a potential tsunami, such as an earthquake, a loud roar from the ocean, or unusual ocean behavior, such as a sudden rise or wall of water or sudden draining of water showing the ocean floor.
• Know and practice community evacuation plans. Some at-risk communities have maps with evacuation zones and routes. Map out your routes from home, work and play. Pick shelters 100 feet or more above sea level, or at least one mile inland.
• Create a family emergency communication plan that has an out-of-state contact. Plan where to meet if you get separated.
• Sign up for your community’s warning system. The Emergency Alert System (EAS) and National Oceanic and Atmospheric Administration (NOAA) Weather Radio also provide emergency alerts.
• Consider earthquake insurance and a flood insurance policy through the National Flood Insurance Program (NFIP). Standard homeowner’s insurance does not cover flood or earthquake damage.

Survive DURING

Image (Drop! Cover! Hold on!  text with images of person taking cover under a table)

• If there is an earthquake and you are in a tsunami area, protect yourself from the earthquake first. Drop, Cover, and Hold On. Drop to your hands and knees. Cover your head and neck with your arms. Hold on to any sturdy furniture until the shaking stops. Crawl only if you can reach a better cover, but do not go through an area with more debris.
• When the shaking stops, if there are natural signs or official warnings of a tsunami, move immediately to a safe place as high and as far inland as possible. Listen to the authorities, but do not wait for tsunami warnings and evacuation orders.
• If you are outside the tsunami hazard zone and receive a warning, stay where you are unless officials tell you otherwise.
• Leave immediately if you are told to do so. Evacuation routes often are marked by a wave with an arrow in the direction of higher ground.
• If you are in the water, then grab onto something that floats, such as a raft or tree trunk.
• If you are in a boat, face the direction of the waves and head out to sea. If you are in a harbor, go inland.

Be Safe AFTER

Image

• Listen to local alerts and authorities for information on areas to avoid and shelter locations.
• Save phone calls for emergencies. Phone systems often are down or busy after a disaster. Use text messages or social media to communicate with family and friends.
• Avoid wading in floodwater, which can contain dangerous debris. Water may be deeper than it appears.
• Be aware of the risk of electrocution. Underground or downed power lines can electrically charge water. Do not touch electrical equipment if it is wet or if you are standing in water.
• Stay away from damaged buildings, roads and bridges.
• If you become injured or sick and need medical attention, contact your healthcare provider and shelter in place, if possible. Call 9-1-1 if you are experiencing a medical emergency.
• Document property damage with photographs. Conduct an inventory and contact your insurance company for assistance.

Other Related Content

• Tsunami Safety Graphics
• Tsunami Information Sheet (PDF)
• Protective Actions Research for Tsunami
• NOAA Tsunami program
• American Red Cross Tsunami Preparedness
• Tsunami Safety (weather.gov)

FOR IMMEDIATE RELEASE

Contact: Oregon Department of Emergency Management  503-934-3310

 OEM_Publicinfo@oem.oregon.gov 

Protect Your Property: How to File a Flood Insurance Claim and What You Need to Know

As spring rains and seasonal flooding continue to increase the risk of water damage across Oregon, it’s critical for homeowners and renters to understand the process of filing a flood insurance claim and how to protect their financial future.

If you are a flood insurance policyholder, follow these important steps to begin filing your flood claim:

Steps to File Your Flood Claim: 

1. Start a claim: Contact your flood insurance company or agent as soon as possible to start your claim. Have your policy number ready and report the damage.
2. Prepare for your inspection: Take photos and videos of all damaged property before removing or repairing anything. This documentation will help support your claim.
3. Work with your adjuster: A flood insurance adjuster will be assigned to inspect your property. Be sure to ask questions and provide any additional documentation requested.
4. Document your loss and receive payment: Keep a detailed list of damaged items including descriptions, replacement costs, and receipts if available. Once the adjuster finalizes your claim, you will receive your payment based on the terms of your policy.
5. Make repairs: Use your claim payment to make necessary repairs and keep all receipts for future reference. Be cautious of contractors offering fast fixes—always verify credentials.
6. Understand your claim payments: Learn more about how your claim payments are determined and what’s covered under your flood insurance policy. Visit: https://www.fema.gov/blog/facts-and-myths-about-flood-insurance

Don’t Have Flood Insurance? Now’s the Time to Consider It

Flooding can happen anywhere, not just in high-risk areas—and just one inch of water can cause thousands of dollars in damage. Flood insurance is a smart way to protect your home and belongings from the financial impact of flooding.

Check with your current insurance agent to see if they offer flood insurance. If they do not, contact the National Flood Insurance Program at 877-336-2627 (toll-free) or visit www.floodsmart.gov/flood-insurance/providers to find a provider near you.

Myths and Facts About Flood Insurance

Did you know the average flood insurance policy costs less than $40 a month? Many people believe flood insurance is only for homeowners or that disasters must be declared for policies to apply—but these are common misconceptions. Learn more about myths and facts here: FEMA Blog – Flood Insurance Myths and Facts 

Need Help or Have a Complaint?

If you have questions about your insurance provider or need to file a complaint, contact the Oregon Division of Financial Regulation. You can file a complaint online on the Oregon Division of Financial Regulation website.

OEM is committed to supporting disaster survivors and preventing fraudulent activities that hinder recovery efforts. Let’s work together to protect our communities, ensure donations reach those in need, and safeguard survivors from fraud and identity theft.

For more information on disaster recovery in your area contact your local Office of Emergency Management. For additional flood recovery resources or questions, contact your insurance agent or Oregon 211. 

To stay informed about current conditions and impacts, visit the Oregon Flood Dashboard. 

# # #

It is the mission of Oregon Emergency Management to proactively develop emergency response, risk reduction and disaster recovery programs to better serve Oregonians during times of disaster. OEM prioritizes an equitable and inclusive culture of preparedness that empowers all Oregonians to thrive in times in crisis. The agency leads collaborative statewide efforts, inclusive of all partners and the communities we serve, to ensure the capability to get help in an emergency and to protect, mitigate, prepare for, respond to, and recover from emergencies or disasters. For more information about the OEM, visit oregon.gov/oem.

You can get this document in other languages, large print, braille, or a format you prefer. For assistance, email OEM_PublicInfo@oem.oregon.gov. We accept all relay calls, or you can dial 711. 

Tsunami Preparation and Information

DISCLAIMER: Information in this communication is shared solely as a courtesy, without guarantee or warranty of any kind whatsoever.

After the earthquake initial strike, after shocks can continue but are projected to be closer to 5.0 magnitude.

Be are of what can happen after an earthquake:

• Power Outages
• Offices may be closed
• Roads may have blockages
• Some houses reportedly affected
• County and Building Departments can Check for Structural Damage before you re-enter your home

• Checking for danger: Look for any immediate dangers, like broken glass or debris
  
• Putting on shoes: Put on sturdy shoes to protect your feet. 
• Exiting the building: If it’s safe, go outside to a clear area. 
• Avoiding hazards: Check for hazards like power lines, trees, and bricks from buildings. 
• Anticipating aftershocks: Expect aftershocks and drop, cover, and hold on if you feel shaking. 
• Caring for injuries: Treat any injuries you have and help others. 
• Leaving if your home is damaged: If your home is damaged and unsafe, leave and take your supplies. 
• Planning for self-sufficiency: Emergency professionals recommend planning to be self-sufficient for at least 3 days, but up to 2 weeks. 

RESOURCES FOR INFORMATION ABOUT LIVE EVENTS

READINESS RESOURCES

National Tsunami Readiness

Tsunamis | Ready.gov

Tsunamis

If you are a disaster survivor, please visit FEMA.gov for up-to-date information on current disaster declarations. If you have questions about your disaster assistance application, you can call (800) 621-3362, visit disasterassistance.gov or use the FEMA mobile app.

A tsunami is a series of enormous ocean waves caused by earthquakes, underwater landslides, volcanic eruptions or asteroids. A tsunami can kill or injure people and damage or destroy buildings and infrastructure as waves come in and go out. Tsunamis can:

Travel 20-30 miles per hour with waves 10-100 feet high.

Cause flooding and disrupt transportation, power, communications, and the water supply.

Happen anywhere along U.S. coasts. Coasts that border the Pacific Ocean or Caribbean have the greatest risk.

IF YOU ARE UNDER A TSUNAMI WARNING:

• If caused by an earthquake, Drop, Cover, then Hold On to protect yourself from the earthquake first.
• Get to high ground as far inland as possible
• Be alert to signs of a tsunami, such as a sudden rise or draining of ocean waters.
• Listen to emergency information and alerts. Always follow the instructions from local emergency managers.
• Evacuate: DO NOT wait! Leave as soon as you see any natural signs of a tsunami or receive an official tsunami warning.
• If you are in a boat, go out to sea.

Prepare NOW

• Learn the signs of a potential tsunami, such as an earthquake, a loud roar from the ocean, or unusual ocean behavior, such as a sudden rise or wall of water or sudden draining of water showing the ocean floor.
• Know and practice community evacuation plans. Some at-risk communities have maps with evacuation zones and routes. Map out your routes from home, work and play. Pick shelters 100 feet or more above sea level, or at least one mile inland.
• Create a family emergency communication plan that has an out-of-state contact. Plan where to meet if you get separated.
• Sign up for your community’s warning system. The Emergency Alert System (EAS) and National Oceanic and Atmospheric Administration (NOAA) Weather Radio also provide emergency alerts.
• Consider earthquake insurance and a flood insurance policy through the National Flood Insurance Program (NFIP). Standard homeowner’s insurance does not cover flood or earthquake damage.

Survive DURING

Image (Drop! Cover! Hold on!  text with images of person taking cover under a table)

• If there is an earthquake and you are in a tsunami area, protect yourself from the earthquake first. Drop, Cover, and Hold On. Drop to your hands and knees. Cover your head and neck with your arms. Hold on to any sturdy furniture until the shaking stops. Crawl only if you can reach a better cover, but do not go through an area with more debris.
• When the shaking stops, if there are natural signs or official warnings of a tsunami, move immediately to a safe place as high and as far inland as possible. Listen to the authorities, but do not wait for tsunami warnings and evacuation orders.
• If you are outside the tsunami hazard zone and receive a warning, stay where you are unless officials tell you otherwise.
• Leave immediately if you are told to do so. Evacuation routes often are marked by a wave with an arrow in the direction of higher ground.
• If you are in the water, then grab onto something that floats, such as a raft or tree trunk.
• If you are in a boat, face the direction of the waves and head out to sea. If you are in a harbor, go inland.

Be Safe AFTER

Image

• Listen to local alerts and authorities for information on areas to avoid and shelter locations.
• Save phone calls for emergencies. Phone systems often are down or busy after a disaster. Use text messages or social media to communicate with family and friends.
• Avoid wading in floodwater, which can contain dangerous debris. Water may be deeper than it appears.
• Be aware of the risk of electrocution. Underground or downed power lines can electrically charge water. Do not touch electrical equipment if it is wet or if you are standing in water.
• Stay away from damaged buildings, roads and bridges.
• If you become injured or sick and need medical attention, contact your healthcare provider and shelter in place, if possible. Call 9-1-1 if you are experiencing a medical emergency.
• Document property damage with photographs. Conduct an inventory and contact your insurance company for assistance.

Other Related Content

• Tsunami Safety Graphics
• Tsunami Information Sheet (PDF)
• Protective Actions Research for Tsunami
• NOAA Tsunami program
• American Red Cross Tsunami Preparedness
• Tsunami Safety (weather.gov)