PeerGalaxy

Oregon's Peer Support Directory

PeerGalaxy Original Calendar

Welcome to PeerGalaxy Calendar featuring over 99,000+ monthly offerings of FREE telephone- and online-accessible peer support, recovery support + wellness activities!

Over 30+ warmlines plus webinars, workshops, job postings, special events, consumer input opportunities and more.

WE ARE PEER FOR YOU!

Click the Accessibility Button on the right side, halfway down in the middle, for enhanced viewing and/or access options!  Click the Translate Button in the lower left corner for language options. 

Your use of this site is subject to the Privacy Policy, Terms and Conditions of Use.  Reminder: Fees or charges may be charged by your carrier for sending or receiving SMS text messaging, phone, or data.

If you have an event to add, email us: webmail@peergalaxy.com

How Events are Sorted:

First, at the top of the list: SAMHSA Disaster Helpline and similar links.

Next in the list: Bundled “All Day” Events for organizations with events happening at multiple times throughout the day and/or in many formats or locations; these are bundled into a single listing to prevent endless scrolling.  Usually these offer a lookup by zip code or other criteria. 

Lastly, Time-Specific Events listed by start time from 12:01am early morning to 11:59pm late night.  Warmlines and places east of Oregon’s time zone tend to start earlier (e.g. 4am in Oregon is 7am in New York).

Jun
3
Sat
2023
00 – Hotline – SAMHSA Disaster Distress Videophone @ (800)-985-5990 and ASL NOW APP link for American Sign Language (ASL) Users – 24/7 Weekdays and Weekends @ phone
Jun 3 all-day
Disaster Distress Helpline Videophone for American Sign Language Users
Call or Text (800)-985-5990 or Visit ASL NOW link below
Find answers to the most frequently asked questions about the Disaster Distress Helpline Videophone for American Sign Language Users.

The Disaster Distress Helpline (DDH) is a 24/7, year-round, confidential, multi-lingual crisis counseling and emotional support resource for survivors, responders, and anyone in the U.S./territories struggling with distress or other mental health concerns related to any natural or human-caused disaster. Calls and texts to 1-800-985-5990 are answered by trained counselors from a network of independently operated crisis centers located across the country. https://www.samhsa.gov/ddh

.

Videos:

 

Video: Why a DDH VP for ASL users? (1 minute, 30 seconds)

While most people impacted by disaster will be able to bounce back fairly quickly with help from their support networks, others may experience significant emotional distress or other mental health concerns that can impede recovery. Deaf and hard of hearing people may be especially at risk for disaster-related distress. Barriers to accessibility for mental healthcare, emergency preparedness, and disaster relief services are just a few distress risk factors that Deaf/HoH people face throughout the disaster cycle.

In addition, the vast majority of crisis hotlines are set up to accommodate hearing, not Deaf/HoH, callers. While video Relay connections can offer 3rd-party interpretation between ASL users and hearing counselors, the responding counselor still may not fully understand the needs or be able to communicate effectively via the interpreter, especially if the caller is in crisis. While crisis chat and text services can seem like a sufficient alternative to hearing hotlines, Deaf people might understandably assume that responding chat/text counselors may not understand their needs as Deaf individuals, and therefore may be resistant in accessing these options.

 

Video: Who can access the DDH VP? (1 minute)

The DDH VP is intended for American Sign Language users, regardless of fluency level or whether they are fully Deaf or hard of hearing. The common denominator is that ASL is the language being used between the caller & counselor. Callers who cannot communicate at all in ASL should not use the DDH VP. These callers should call or text the DDH 1-800-985-5990 via their standard phone device.

Video: Who answers DDH VP calls? (1 minute)

The national Disaster Distress Helpline is a network of independently operated crisis centers located across the United States. DeafLEAD is the not-for-profit crisis center that staffs and responds to DDH VP calls, 24/7/365. DeafLEAD’s mission is to “provide individuals who are Deaf and hard of hearing with comprehensive, unified and continuous support by enhancing socio-emotional development, effective communication and leadership through education.” Learn more about DeafLEAD

 

Video: Why a DDH VP for ASL users? (1 minute, 30 seconds)

While most people impacted by disaster will be able to bounce back fairly quickly with help from their support networks, others may experience significant emotional distress or other mental health concerns that can impede recovery. Deaf and hard of hearing people may be especially at risk for disaster-related distress. Barriers to accessibility for mental healthcare, emergency preparedness, and disaster relief services are just a few distress risk factors that Deaf/HoH people face throughout the disaster cycle.

In addition, the vast majority of crisis hotlines are set up to accommodate hearing, not Deaf/HoH, callers. While video Relay connections can offer 3rd-party interpretation between ASL users and hearing counselors, the responding counselor still may not fully understand the needs or be able to communicate effectively via the interpreter, especially if the caller is in crisis. While crisis chat and text services can seem like a sufficient alternative to hearing hotlines, Deaf people might understandably assume that responding chat/text counselors may not understand their needs as Deaf individuals, and therefore may be resistant in accessing these options.

Video: Who can access the DDH VP? (1 minute)

The DDH VP is intended for American Sign Language users, regardless of fluency level or whether they are fully Deaf or hard of hearing. The common denominator is that ASL is the language being used between the caller & counselor. Callers who cannot communicate at all in ASL should not use the DDH VP. These callers should call or text the DDH 1-800-985-5990 via their standard phone device.

Video: What happens if no one answers? (1 minute)

Sometimes callers to the Disaster Distress Helpline Videophone (“DDH VP”) may not get through on the first try because of high call volume, or might get disconnected because of poor WiFi or cellphone service, etc. If you experience any technical difficulties when connecting to the DDH VP, first try calling or connecting again. Sometimes it may take 1 or 2 attempts to get through. If you’re attempting to connect through the “ASL Now Link” at the DDH website, and you are not able to get through, you can try connecting from a different browser for the 2nd attempt (for example, if the first time you tried was through Google Chrome, for the 2nd attempt, try Microsoft Edge or Mozilla Firefox). If for whatever reason you’re still not able to get through and you’re wanting to connect with the DDH as quickly as possible, you can also try texting to 1-800-985-5990; your text will likely be answered by a hearing DDH crisis worker, and they are still trained to support anyone experiencing distress or other mental health concerns.

 

Video: Who funds and operates the DDH? (1 minute)

The DDH is funded by the Substance Abuse and Mental Health Services Administration (SAMHSA; a division of the U.S. Department of Health and Human Services) and is administered by the nonprofit Vibrant Emotional Health; Vibrant also administers the National Suicide Prevention Lifeline (1-800-273-TALK) for SAMHSA, of which the DDH is a sub-network. Learn more about SAMHSA and Vibrant

01 – Helpline – LFL – Lines for Life Alcohol and Drug Helpline @ 800-923-4357 – 24/7 Weekdays and Weekends @ Phone
Jun 3 all-day

Alcohol and Drug Helpline

Call 800-923-4357 (24/7/365) or
Text RecoveryNow to 839863 Monday-Friday, 2-6pm PT.

Crisis Worker On the Phone

The Alcohol and Drug Helpline serves anyone who needs information, support, or access to resources and treatment for alcohol or drug use. If you or someone you know needs help, the Alcohol and Drug Helpline is free, confidential, and available for calls 24/7/365. The Alcohol and Drug Text Line is open Monday through Friday, 2pm to 6pm PST.

Call or text us for help understanding or dealing with alcohol and drug use or addiction. When you call us, we listen and support. We provide hope, referrals, resources, and information. Our highly trained staff and volunteers provide immediate assistance, non-judgmental listening, and compassionate support that can put you on a path to healing.

Para Ayuda en Español

llama al número 1-888-628-9454

https://988lifeline.org/help-yourself/en-espanol/

 

For Youth

If you are under age 21 and would like to talk with a peer about alcohol and drug use or abuse, contact our YouthLine. YouthLine is a free, confidential, teen-to-teen crisis and help line.

Call (877) 968-8491
Text ‘teen2teen’ to 839863
Chat https://www.oregonyouthline.org
We listen. We support. We keep it to ourselves.

Visit link:

https://oregonyouthline.org/

Excerpt(s):

Teens are available to help daily from 4-10pm PST (adults are available by phone at all other times!).

YouthLine is a free teen-to-teen crisis support and help line.

YouthLine is confidential to a point- while we will never share conversations had on the lines, we are mandatory reporters. If a young person is unable to agree to safety for themselves or another person, or if abuse is occurring, YouthLine contacts other agencies to ensure the best support and safety for the young person in crisis.

01 – Helpline – SAMHSA’s National Helpline 24/7 – Línea Nacional de Ayuda de SAMHSA de salud mental y adicciones -1-800-622-4357
Jun 3 all-day

 

SAMHSA’s National Helpline, 1-800-662-HELP (4357) (also known as the Treatment Referral Routing Service), or TTY: 1-800-487-4889 is a confidential, free, 24-hour-a-day, 365-day-a-year, information service, in English and Spanish, for individuals and family members facing mental and/or substance use disorders. This service provides referrals to local treatment facilities, support groups, and community-based organizations.

Línea Nacional de Ayuda de SAMHSA

  • La Línea Nacional de Ayuda de SAMHSA es un servicio gratuito, confidencial, disponible las 24 horas, los 7 días de la semana, los 365 días del año. Esta línea telefónica es un servicio de información (en inglés y español) para personas y familias que enfrentan trastornos mentales o de uso de sustancias.

     

    Visite también el localizador de tratamientos.

Suggested Resources

What Is Substance Abuse Treatment? A Booklet for Families
Created for family members of people with alcohol abuse or drug abuse problems. Answers questions about substance abuse, its symptoms, different types of treatment, and recovery. Addresses concerns of children of parents with substance use/abuse problems.

It’s Not Your Fault (NACoA) (PDF | 12 KB)

Assures teens with parents who abuse alcohol or drugs that, “It’s not your fault!” and that they are not alone. Encourages teens to seek emotional support from other adults, school counselors, and youth support groups such as Alateen, and provides a resource list.

After an Attempt: A Guide for Taking Care of Your Family Member After Treatment in the Emergency Department
Aids family members in coping with the aftermath of a relative’s suicide attempt. Describes the emergency department treatment process, lists questions to ask about follow-up treatment, and describes how to reduce risk and ensure safety at home.

Family Therapy Can Help: For People in Recovery From Mental Illness or Addiction
Explores the role of family therapy in recovery from mental illness or substance abuse. Explains how family therapy sessions are run and who conducts them, describes a typical session, and provides information on its effectiveness in recovery.

Jun
4
Sun
2023
00 – Hotline – SAMHSA Disaster Distress Videophone @ (800)-985-5990 and ASL NOW APP link for American Sign Language (ASL) Users – 24/7 Weekdays and Weekends @ phone
Jun 4 all-day
Disaster Distress Helpline Videophone for American Sign Language Users
Call or Text (800)-985-5990 or Visit ASL NOW link below
Find answers to the most frequently asked questions about the Disaster Distress Helpline Videophone for American Sign Language Users.

The Disaster Distress Helpline (DDH) is a 24/7, year-round, confidential, multi-lingual crisis counseling and emotional support resource for survivors, responders, and anyone in the U.S./territories struggling with distress or other mental health concerns related to any natural or human-caused disaster. Calls and texts to 1-800-985-5990 are answered by trained counselors from a network of independently operated crisis centers located across the country. https://www.samhsa.gov/ddh

.

Videos:

 

Video: Why a DDH VP for ASL users? (1 minute, 30 seconds)

While most people impacted by disaster will be able to bounce back fairly quickly with help from their support networks, others may experience significant emotional distress or other mental health concerns that can impede recovery. Deaf and hard of hearing people may be especially at risk for disaster-related distress. Barriers to accessibility for mental healthcare, emergency preparedness, and disaster relief services are just a few distress risk factors that Deaf/HoH people face throughout the disaster cycle.

In addition, the vast majority of crisis hotlines are set up to accommodate hearing, not Deaf/HoH, callers. While video Relay connections can offer 3rd-party interpretation between ASL users and hearing counselors, the responding counselor still may not fully understand the needs or be able to communicate effectively via the interpreter, especially if the caller is in crisis. While crisis chat and text services can seem like a sufficient alternative to hearing hotlines, Deaf people might understandably assume that responding chat/text counselors may not understand their needs as Deaf individuals, and therefore may be resistant in accessing these options.

 

Video: Who can access the DDH VP? (1 minute)

The DDH VP is intended for American Sign Language users, regardless of fluency level or whether they are fully Deaf or hard of hearing. The common denominator is that ASL is the language being used between the caller & counselor. Callers who cannot communicate at all in ASL should not use the DDH VP. These callers should call or text the DDH 1-800-985-5990 via their standard phone device.

Video: Who answers DDH VP calls? (1 minute)

The national Disaster Distress Helpline is a network of independently operated crisis centers located across the United States. DeafLEAD is the not-for-profit crisis center that staffs and responds to DDH VP calls, 24/7/365. DeafLEAD’s mission is to “provide individuals who are Deaf and hard of hearing with comprehensive, unified and continuous support by enhancing socio-emotional development, effective communication and leadership through education.” Learn more about DeafLEAD

 

Video: Why a DDH VP for ASL users? (1 minute, 30 seconds)

While most people impacted by disaster will be able to bounce back fairly quickly with help from their support networks, others may experience significant emotional distress or other mental health concerns that can impede recovery. Deaf and hard of hearing people may be especially at risk for disaster-related distress. Barriers to accessibility for mental healthcare, emergency preparedness, and disaster relief services are just a few distress risk factors that Deaf/HoH people face throughout the disaster cycle.

In addition, the vast majority of crisis hotlines are set up to accommodate hearing, not Deaf/HoH, callers. While video Relay connections can offer 3rd-party interpretation between ASL users and hearing counselors, the responding counselor still may not fully understand the needs or be able to communicate effectively via the interpreter, especially if the caller is in crisis. While crisis chat and text services can seem like a sufficient alternative to hearing hotlines, Deaf people might understandably assume that responding chat/text counselors may not understand their needs as Deaf individuals, and therefore may be resistant in accessing these options.

Video: Who can access the DDH VP? (1 minute)

The DDH VP is intended for American Sign Language users, regardless of fluency level or whether they are fully Deaf or hard of hearing. The common denominator is that ASL is the language being used between the caller & counselor. Callers who cannot communicate at all in ASL should not use the DDH VP. These callers should call or text the DDH 1-800-985-5990 via their standard phone device.

Video: What happens if no one answers? (1 minute)

Sometimes callers to the Disaster Distress Helpline Videophone (“DDH VP”) may not get through on the first try because of high call volume, or might get disconnected because of poor WiFi or cellphone service, etc. If you experience any technical difficulties when connecting to the DDH VP, first try calling or connecting again. Sometimes it may take 1 or 2 attempts to get through. If you’re attempting to connect through the “ASL Now Link” at the DDH website, and you are not able to get through, you can try connecting from a different browser for the 2nd attempt (for example, if the first time you tried was through Google Chrome, for the 2nd attempt, try Microsoft Edge or Mozilla Firefox). If for whatever reason you’re still not able to get through and you’re wanting to connect with the DDH as quickly as possible, you can also try texting to 1-800-985-5990; your text will likely be answered by a hearing DDH crisis worker, and they are still trained to support anyone experiencing distress or other mental health concerns.

 

Video: Who funds and operates the DDH? (1 minute)

The DDH is funded by the Substance Abuse and Mental Health Services Administration (SAMHSA; a division of the U.S. Department of Health and Human Services) and is administered by the nonprofit Vibrant Emotional Health; Vibrant also administers the National Suicide Prevention Lifeline (1-800-273-TALK) for SAMHSA, of which the DDH is a sub-network. Learn more about SAMHSA and Vibrant

01 – Helpline – LFL – Lines for Life Alcohol and Drug Helpline @ 800-923-4357 – 24/7 Weekdays and Weekends @ Phone
Jun 4 all-day

Alcohol and Drug Helpline

Call 800-923-4357 (24/7/365) or
Text RecoveryNow to 839863 Monday-Friday, 2-6pm PT.

Crisis Worker On the Phone

The Alcohol and Drug Helpline serves anyone who needs information, support, or access to resources and treatment for alcohol or drug use. If you or someone you know needs help, the Alcohol and Drug Helpline is free, confidential, and available for calls 24/7/365. The Alcohol and Drug Text Line is open Monday through Friday, 2pm to 6pm PST.

Call or text us for help understanding or dealing with alcohol and drug use or addiction. When you call us, we listen and support. We provide hope, referrals, resources, and information. Our highly trained staff and volunteers provide immediate assistance, non-judgmental listening, and compassionate support that can put you on a path to healing.

Para Ayuda en Español

llama al número 1-888-628-9454

https://988lifeline.org/help-yourself/en-espanol/

 

For Youth

If you are under age 21 and would like to talk with a peer about alcohol and drug use or abuse, contact our YouthLine. YouthLine is a free, confidential, teen-to-teen crisis and help line.

Call (877) 968-8491
Text ‘teen2teen’ to 839863
Chat https://www.oregonyouthline.org
We listen. We support. We keep it to ourselves.

Visit link:

https://oregonyouthline.org/

Excerpt(s):

Teens are available to help daily from 4-10pm PST (adults are available by phone at all other times!).

YouthLine is a free teen-to-teen crisis support and help line.

YouthLine is confidential to a point- while we will never share conversations had on the lines, we are mandatory reporters. If a young person is unable to agree to safety for themselves or another person, or if abuse is occurring, YouthLine contacts other agencies to ensure the best support and safety for the young person in crisis.

01 – Helpline – SAMHSA’s National Helpline 24/7 – Línea Nacional de Ayuda de SAMHSA de salud mental y adicciones -1-800-622-4357
Jun 4 all-day

 

SAMHSA’s National Helpline, 1-800-662-HELP (4357) (also known as the Treatment Referral Routing Service), or TTY: 1-800-487-4889 is a confidential, free, 24-hour-a-day, 365-day-a-year, information service, in English and Spanish, for individuals and family members facing mental and/or substance use disorders. This service provides referrals to local treatment facilities, support groups, and community-based organizations.

Línea Nacional de Ayuda de SAMHSA

  • La Línea Nacional de Ayuda de SAMHSA es un servicio gratuito, confidencial, disponible las 24 horas, los 7 días de la semana, los 365 días del año. Esta línea telefónica es un servicio de información (en inglés y español) para personas y familias que enfrentan trastornos mentales o de uso de sustancias.

     

    Visite también el localizador de tratamientos.

Suggested Resources

What Is Substance Abuse Treatment? A Booklet for Families
Created for family members of people with alcohol abuse or drug abuse problems. Answers questions about substance abuse, its symptoms, different types of treatment, and recovery. Addresses concerns of children of parents with substance use/abuse problems.

It’s Not Your Fault (NACoA) (PDF | 12 KB)

Assures teens with parents who abuse alcohol or drugs that, “It’s not your fault!” and that they are not alone. Encourages teens to seek emotional support from other adults, school counselors, and youth support groups such as Alateen, and provides a resource list.

After an Attempt: A Guide for Taking Care of Your Family Member After Treatment in the Emergency Department
Aids family members in coping with the aftermath of a relative’s suicide attempt. Describes the emergency department treatment process, lists questions to ask about follow-up treatment, and describes how to reduce risk and ensure safety at home.

Family Therapy Can Help: For People in Recovery From Mental Illness or Addiction
Explores the role of family therapy in recovery from mental illness or substance abuse. Explains how family therapy sessions are run and who conducts them, describes a typical session, and provides information on its effectiveness in recovery.

Jun
5
Mon
2023
00 – Hotline – SAMHSA Disaster Distress Videophone @ (800)-985-5990 and ASL NOW APP link for American Sign Language (ASL) Users – 24/7 Weekdays and Weekends @ phone
Jun 5 all-day
Disaster Distress Helpline Videophone for American Sign Language Users
Call or Text (800)-985-5990 or Visit ASL NOW link below
Find answers to the most frequently asked questions about the Disaster Distress Helpline Videophone for American Sign Language Users.

The Disaster Distress Helpline (DDH) is a 24/7, year-round, confidential, multi-lingual crisis counseling and emotional support resource for survivors, responders, and anyone in the U.S./territories struggling with distress or other mental health concerns related to any natural or human-caused disaster. Calls and texts to 1-800-985-5990 are answered by trained counselors from a network of independently operated crisis centers located across the country. https://www.samhsa.gov/ddh

.

Videos:

 

Video: Why a DDH VP for ASL users? (1 minute, 30 seconds)

While most people impacted by disaster will be able to bounce back fairly quickly with help from their support networks, others may experience significant emotional distress or other mental health concerns that can impede recovery. Deaf and hard of hearing people may be especially at risk for disaster-related distress. Barriers to accessibility for mental healthcare, emergency preparedness, and disaster relief services are just a few distress risk factors that Deaf/HoH people face throughout the disaster cycle.

In addition, the vast majority of crisis hotlines are set up to accommodate hearing, not Deaf/HoH, callers. While video Relay connections can offer 3rd-party interpretation between ASL users and hearing counselors, the responding counselor still may not fully understand the needs or be able to communicate effectively via the interpreter, especially if the caller is in crisis. While crisis chat and text services can seem like a sufficient alternative to hearing hotlines, Deaf people might understandably assume that responding chat/text counselors may not understand their needs as Deaf individuals, and therefore may be resistant in accessing these options.

 

Video: Who can access the DDH VP? (1 minute)

The DDH VP is intended for American Sign Language users, regardless of fluency level or whether they are fully Deaf or hard of hearing. The common denominator is that ASL is the language being used between the caller & counselor. Callers who cannot communicate at all in ASL should not use the DDH VP. These callers should call or text the DDH 1-800-985-5990 via their standard phone device.

Video: Who answers DDH VP calls? (1 minute)

The national Disaster Distress Helpline is a network of independently operated crisis centers located across the United States. DeafLEAD is the not-for-profit crisis center that staffs and responds to DDH VP calls, 24/7/365. DeafLEAD’s mission is to “provide individuals who are Deaf and hard of hearing with comprehensive, unified and continuous support by enhancing socio-emotional development, effective communication and leadership through education.” Learn more about DeafLEAD

 

Video: Why a DDH VP for ASL users? (1 minute, 30 seconds)

While most people impacted by disaster will be able to bounce back fairly quickly with help from their support networks, others may experience significant emotional distress or other mental health concerns that can impede recovery. Deaf and hard of hearing people may be especially at risk for disaster-related distress. Barriers to accessibility for mental healthcare, emergency preparedness, and disaster relief services are just a few distress risk factors that Deaf/HoH people face throughout the disaster cycle.

In addition, the vast majority of crisis hotlines are set up to accommodate hearing, not Deaf/HoH, callers. While video Relay connections can offer 3rd-party interpretation between ASL users and hearing counselors, the responding counselor still may not fully understand the needs or be able to communicate effectively via the interpreter, especially if the caller is in crisis. While crisis chat and text services can seem like a sufficient alternative to hearing hotlines, Deaf people might understandably assume that responding chat/text counselors may not understand their needs as Deaf individuals, and therefore may be resistant in accessing these options.

Video: Who can access the DDH VP? (1 minute)

The DDH VP is intended for American Sign Language users, regardless of fluency level or whether they are fully Deaf or hard of hearing. The common denominator is that ASL is the language being used between the caller & counselor. Callers who cannot communicate at all in ASL should not use the DDH VP. These callers should call or text the DDH 1-800-985-5990 via their standard phone device.

Video: What happens if no one answers? (1 minute)

Sometimes callers to the Disaster Distress Helpline Videophone (“DDH VP”) may not get through on the first try because of high call volume, or might get disconnected because of poor WiFi or cellphone service, etc. If you experience any technical difficulties when connecting to the DDH VP, first try calling or connecting again. Sometimes it may take 1 or 2 attempts to get through. If you’re attempting to connect through the “ASL Now Link” at the DDH website, and you are not able to get through, you can try connecting from a different browser for the 2nd attempt (for example, if the first time you tried was through Google Chrome, for the 2nd attempt, try Microsoft Edge or Mozilla Firefox). If for whatever reason you’re still not able to get through and you’re wanting to connect with the DDH as quickly as possible, you can also try texting to 1-800-985-5990; your text will likely be answered by a hearing DDH crisis worker, and they are still trained to support anyone experiencing distress or other mental health concerns.

 

Video: Who funds and operates the DDH? (1 minute)

The DDH is funded by the Substance Abuse and Mental Health Services Administration (SAMHSA; a division of the U.S. Department of Health and Human Services) and is administered by the nonprofit Vibrant Emotional Health; Vibrant also administers the National Suicide Prevention Lifeline (1-800-273-TALK) for SAMHSA, of which the DDH is a sub-network. Learn more about SAMHSA and Vibrant

01 – Helpline – LFL – Lines for Life Alcohol and Drug Helpline @ 800-923-4357 – 24/7 Weekdays and Weekends @ Phone
Jun 5 all-day

Alcohol and Drug Helpline

Call 800-923-4357 (24/7/365) or
Text RecoveryNow to 839863 Monday-Friday, 2-6pm PT.

Crisis Worker On the Phone

The Alcohol and Drug Helpline serves anyone who needs information, support, or access to resources and treatment for alcohol or drug use. If you or someone you know needs help, the Alcohol and Drug Helpline is free, confidential, and available for calls 24/7/365. The Alcohol and Drug Text Line is open Monday through Friday, 2pm to 6pm PST.

Call or text us for help understanding or dealing with alcohol and drug use or addiction. When you call us, we listen and support. We provide hope, referrals, resources, and information. Our highly trained staff and volunteers provide immediate assistance, non-judgmental listening, and compassionate support that can put you on a path to healing.

Para Ayuda en Español

llama al número 1-888-628-9454

https://988lifeline.org/help-yourself/en-espanol/

 

For Youth

If you are under age 21 and would like to talk with a peer about alcohol and drug use or abuse, contact our YouthLine. YouthLine is a free, confidential, teen-to-teen crisis and help line.

Call (877) 968-8491
Text ‘teen2teen’ to 839863
Chat https://www.oregonyouthline.org
We listen. We support. We keep it to ourselves.

Visit link:

https://oregonyouthline.org/

Excerpt(s):

Teens are available to help daily from 4-10pm PST (adults are available by phone at all other times!).

YouthLine is a free teen-to-teen crisis support and help line.

YouthLine is confidential to a point- while we will never share conversations had on the lines, we are mandatory reporters. If a young person is unable to agree to safety for themselves or another person, or if abuse is occurring, YouthLine contacts other agencies to ensure the best support and safety for the young person in crisis.

01 – Helpline – SAMHSA’s National Helpline 24/7 – Línea Nacional de Ayuda de SAMHSA de salud mental y adicciones -1-800-622-4357
Jun 5 all-day

 

SAMHSA’s National Helpline, 1-800-662-HELP (4357) (also known as the Treatment Referral Routing Service), or TTY: 1-800-487-4889 is a confidential, free, 24-hour-a-day, 365-day-a-year, information service, in English and Spanish, for individuals and family members facing mental and/or substance use disorders. This service provides referrals to local treatment facilities, support groups, and community-based organizations.

Línea Nacional de Ayuda de SAMHSA

  • La Línea Nacional de Ayuda de SAMHSA es un servicio gratuito, confidencial, disponible las 24 horas, los 7 días de la semana, los 365 días del año. Esta línea telefónica es un servicio de información (en inglés y español) para personas y familias que enfrentan trastornos mentales o de uso de sustancias.

     

    Visite también el localizador de tratamientos.

Suggested Resources

What Is Substance Abuse Treatment? A Booklet for Families
Created for family members of people with alcohol abuse or drug abuse problems. Answers questions about substance abuse, its symptoms, different types of treatment, and recovery. Addresses concerns of children of parents with substance use/abuse problems.

It’s Not Your Fault (NACoA) (PDF | 12 KB)

Assures teens with parents who abuse alcohol or drugs that, “It’s not your fault!” and that they are not alone. Encourages teens to seek emotional support from other adults, school counselors, and youth support groups such as Alateen, and provides a resource list.

After an Attempt: A Guide for Taking Care of Your Family Member After Treatment in the Emergency Department
Aids family members in coping with the aftermath of a relative’s suicide attempt. Describes the emergency department treatment process, lists questions to ask about follow-up treatment, and describes how to reduce risk and ensure safety at home.

Family Therapy Can Help: For People in Recovery From Mental Illness or Addiction
Explores the role of family therapy in recovery from mental illness or substance abuse. Explains how family therapy sessions are run and who conducts them, describes a typical session, and provides information on its effectiveness in recovery.

Jun
6
Tue
2023
00 – Hotline – SAMHSA Disaster Distress Videophone @ (800)-985-5990 and ASL NOW APP link for American Sign Language (ASL) Users – 24/7 Weekdays and Weekends @ phone
Jun 6 all-day
Disaster Distress Helpline Videophone for American Sign Language Users
Call or Text (800)-985-5990 or Visit ASL NOW link below
Find answers to the most frequently asked questions about the Disaster Distress Helpline Videophone for American Sign Language Users.

The Disaster Distress Helpline (DDH) is a 24/7, year-round, confidential, multi-lingual crisis counseling and emotional support resource for survivors, responders, and anyone in the U.S./territories struggling with distress or other mental health concerns related to any natural or human-caused disaster. Calls and texts to 1-800-985-5990 are answered by trained counselors from a network of independently operated crisis centers located across the country. https://www.samhsa.gov/ddh

.

Videos:

 

Video: Why a DDH VP for ASL users? (1 minute, 30 seconds)

While most people impacted by disaster will be able to bounce back fairly quickly with help from their support networks, others may experience significant emotional distress or other mental health concerns that can impede recovery. Deaf and hard of hearing people may be especially at risk for disaster-related distress. Barriers to accessibility for mental healthcare, emergency preparedness, and disaster relief services are just a few distress risk factors that Deaf/HoH people face throughout the disaster cycle.

In addition, the vast majority of crisis hotlines are set up to accommodate hearing, not Deaf/HoH, callers. While video Relay connections can offer 3rd-party interpretation between ASL users and hearing counselors, the responding counselor still may not fully understand the needs or be able to communicate effectively via the interpreter, especially if the caller is in crisis. While crisis chat and text services can seem like a sufficient alternative to hearing hotlines, Deaf people might understandably assume that responding chat/text counselors may not understand their needs as Deaf individuals, and therefore may be resistant in accessing these options.

 

Video: Who can access the DDH VP? (1 minute)

The DDH VP is intended for American Sign Language users, regardless of fluency level or whether they are fully Deaf or hard of hearing. The common denominator is that ASL is the language being used between the caller & counselor. Callers who cannot communicate at all in ASL should not use the DDH VP. These callers should call or text the DDH 1-800-985-5990 via their standard phone device.

Video: Who answers DDH VP calls? (1 minute)

The national Disaster Distress Helpline is a network of independently operated crisis centers located across the United States. DeafLEAD is the not-for-profit crisis center that staffs and responds to DDH VP calls, 24/7/365. DeafLEAD’s mission is to “provide individuals who are Deaf and hard of hearing with comprehensive, unified and continuous support by enhancing socio-emotional development, effective communication and leadership through education.” Learn more about DeafLEAD

 

Video: Why a DDH VP for ASL users? (1 minute, 30 seconds)

While most people impacted by disaster will be able to bounce back fairly quickly with help from their support networks, others may experience significant emotional distress or other mental health concerns that can impede recovery. Deaf and hard of hearing people may be especially at risk for disaster-related distress. Barriers to accessibility for mental healthcare, emergency preparedness, and disaster relief services are just a few distress risk factors that Deaf/HoH people face throughout the disaster cycle.

In addition, the vast majority of crisis hotlines are set up to accommodate hearing, not Deaf/HoH, callers. While video Relay connections can offer 3rd-party interpretation between ASL users and hearing counselors, the responding counselor still may not fully understand the needs or be able to communicate effectively via the interpreter, especially if the caller is in crisis. While crisis chat and text services can seem like a sufficient alternative to hearing hotlines, Deaf people might understandably assume that responding chat/text counselors may not understand their needs as Deaf individuals, and therefore may be resistant in accessing these options.

Video: Who can access the DDH VP? (1 minute)

The DDH VP is intended for American Sign Language users, regardless of fluency level or whether they are fully Deaf or hard of hearing. The common denominator is that ASL is the language being used between the caller & counselor. Callers who cannot communicate at all in ASL should not use the DDH VP. These callers should call or text the DDH 1-800-985-5990 via their standard phone device.

Video: What happens if no one answers? (1 minute)

Sometimes callers to the Disaster Distress Helpline Videophone (“DDH VP”) may not get through on the first try because of high call volume, or might get disconnected because of poor WiFi or cellphone service, etc. If you experience any technical difficulties when connecting to the DDH VP, first try calling or connecting again. Sometimes it may take 1 or 2 attempts to get through. If you’re attempting to connect through the “ASL Now Link” at the DDH website, and you are not able to get through, you can try connecting from a different browser for the 2nd attempt (for example, if the first time you tried was through Google Chrome, for the 2nd attempt, try Microsoft Edge or Mozilla Firefox). If for whatever reason you’re still not able to get through and you’re wanting to connect with the DDH as quickly as possible, you can also try texting to 1-800-985-5990; your text will likely be answered by a hearing DDH crisis worker, and they are still trained to support anyone experiencing distress or other mental health concerns.

 

Video: Who funds and operates the DDH? (1 minute)

The DDH is funded by the Substance Abuse and Mental Health Services Administration (SAMHSA; a division of the U.S. Department of Health and Human Services) and is administered by the nonprofit Vibrant Emotional Health; Vibrant also administers the National Suicide Prevention Lifeline (1-800-273-TALK) for SAMHSA, of which the DDH is a sub-network. Learn more about SAMHSA and Vibrant

01 – Helpline – LFL – Lines for Life Alcohol and Drug Helpline @ 800-923-4357 – 24/7 Weekdays and Weekends @ Phone
Jun 6 all-day

Alcohol and Drug Helpline

Call 800-923-4357 (24/7/365) or
Text RecoveryNow to 839863 Monday-Friday, 2-6pm PT.

Crisis Worker On the Phone

The Alcohol and Drug Helpline serves anyone who needs information, support, or access to resources and treatment for alcohol or drug use. If you or someone you know needs help, the Alcohol and Drug Helpline is free, confidential, and available for calls 24/7/365. The Alcohol and Drug Text Line is open Monday through Friday, 2pm to 6pm PST.

Call or text us for help understanding or dealing with alcohol and drug use or addiction. When you call us, we listen and support. We provide hope, referrals, resources, and information. Our highly trained staff and volunteers provide immediate assistance, non-judgmental listening, and compassionate support that can put you on a path to healing.

Para Ayuda en Español

llama al número 1-888-628-9454

https://988lifeline.org/help-yourself/en-espanol/

 

For Youth

If you are under age 21 and would like to talk with a peer about alcohol and drug use or abuse, contact our YouthLine. YouthLine is a free, confidential, teen-to-teen crisis and help line.

Call (877) 968-8491
Text ‘teen2teen’ to 839863
Chat https://www.oregonyouthline.org
We listen. We support. We keep it to ourselves.

Visit link:

https://oregonyouthline.org/

Excerpt(s):

Teens are available to help daily from 4-10pm PST (adults are available by phone at all other times!).

YouthLine is a free teen-to-teen crisis support and help line.

YouthLine is confidential to a point- while we will never share conversations had on the lines, we are mandatory reporters. If a young person is unable to agree to safety for themselves or another person, or if abuse is occurring, YouthLine contacts other agencies to ensure the best support and safety for the young person in crisis.

01 – Helpline – SAMHSA’s National Helpline 24/7 – Línea Nacional de Ayuda de SAMHSA de salud mental y adicciones -1-800-622-4357
Jun 6 all-day

 

SAMHSA’s National Helpline, 1-800-662-HELP (4357) (also known as the Treatment Referral Routing Service), or TTY: 1-800-487-4889 is a confidential, free, 24-hour-a-day, 365-day-a-year, information service, in English and Spanish, for individuals and family members facing mental and/or substance use disorders. This service provides referrals to local treatment facilities, support groups, and community-based organizations.

Línea Nacional de Ayuda de SAMHSA

  • La Línea Nacional de Ayuda de SAMHSA es un servicio gratuito, confidencial, disponible las 24 horas, los 7 días de la semana, los 365 días del año. Esta línea telefónica es un servicio de información (en inglés y español) para personas y familias que enfrentan trastornos mentales o de uso de sustancias.

     

    Visite también el localizador de tratamientos.

Suggested Resources

What Is Substance Abuse Treatment? A Booklet for Families
Created for family members of people with alcohol abuse or drug abuse problems. Answers questions about substance abuse, its symptoms, different types of treatment, and recovery. Addresses concerns of children of parents with substance use/abuse problems.

It’s Not Your Fault (NACoA) (PDF | 12 KB)

Assures teens with parents who abuse alcohol or drugs that, “It’s not your fault!” and that they are not alone. Encourages teens to seek emotional support from other adults, school counselors, and youth support groups such as Alateen, and provides a resource list.

After an Attempt: A Guide for Taking Care of Your Family Member After Treatment in the Emergency Department
Aids family members in coping with the aftermath of a relative’s suicide attempt. Describes the emergency department treatment process, lists questions to ask about follow-up treatment, and describes how to reduce risk and ensure safety at home.

Family Therapy Can Help: For People in Recovery From Mental Illness or Addiction
Explores the role of family therapy in recovery from mental illness or substance abuse. Explains how family therapy sessions are run and who conducts them, describes a typical session, and provides information on its effectiveness in recovery.

Jun
7
Wed
2023
00 – Hotline – SAMHSA Disaster Distress Videophone @ (800)-985-5990 and ASL NOW APP link for American Sign Language (ASL) Users – 24/7 Weekdays and Weekends @ phone
Jun 7 all-day
Disaster Distress Helpline Videophone for American Sign Language Users
Call or Text (800)-985-5990 or Visit ASL NOW link below
Find answers to the most frequently asked questions about the Disaster Distress Helpline Videophone for American Sign Language Users.

The Disaster Distress Helpline (DDH) is a 24/7, year-round, confidential, multi-lingual crisis counseling and emotional support resource for survivors, responders, and anyone in the U.S./territories struggling with distress or other mental health concerns related to any natural or human-caused disaster. Calls and texts to 1-800-985-5990 are answered by trained counselors from a network of independently operated crisis centers located across the country. https://www.samhsa.gov/ddh

.

Videos:

 

Video: Why a DDH VP for ASL users? (1 minute, 30 seconds)

While most people impacted by disaster will be able to bounce back fairly quickly with help from their support networks, others may experience significant emotional distress or other mental health concerns that can impede recovery. Deaf and hard of hearing people may be especially at risk for disaster-related distress. Barriers to accessibility for mental healthcare, emergency preparedness, and disaster relief services are just a few distress risk factors that Deaf/HoH people face throughout the disaster cycle.

In addition, the vast majority of crisis hotlines are set up to accommodate hearing, not Deaf/HoH, callers. While video Relay connections can offer 3rd-party interpretation between ASL users and hearing counselors, the responding counselor still may not fully understand the needs or be able to communicate effectively via the interpreter, especially if the caller is in crisis. While crisis chat and text services can seem like a sufficient alternative to hearing hotlines, Deaf people might understandably assume that responding chat/text counselors may not understand their needs as Deaf individuals, and therefore may be resistant in accessing these options.

 

Video: Who can access the DDH VP? (1 minute)

The DDH VP is intended for American Sign Language users, regardless of fluency level or whether they are fully Deaf or hard of hearing. The common denominator is that ASL is the language being used between the caller & counselor. Callers who cannot communicate at all in ASL should not use the DDH VP. These callers should call or text the DDH 1-800-985-5990 via their standard phone device.

Video: Who answers DDH VP calls? (1 minute)

The national Disaster Distress Helpline is a network of independently operated crisis centers located across the United States. DeafLEAD is the not-for-profit crisis center that staffs and responds to DDH VP calls, 24/7/365. DeafLEAD’s mission is to “provide individuals who are Deaf and hard of hearing with comprehensive, unified and continuous support by enhancing socio-emotional development, effective communication and leadership through education.” Learn more about DeafLEAD

 

Video: Why a DDH VP for ASL users? (1 minute, 30 seconds)

While most people impacted by disaster will be able to bounce back fairly quickly with help from their support networks, others may experience significant emotional distress or other mental health concerns that can impede recovery. Deaf and hard of hearing people may be especially at risk for disaster-related distress. Barriers to accessibility for mental healthcare, emergency preparedness, and disaster relief services are just a few distress risk factors that Deaf/HoH people face throughout the disaster cycle.

In addition, the vast majority of crisis hotlines are set up to accommodate hearing, not Deaf/HoH, callers. While video Relay connections can offer 3rd-party interpretation between ASL users and hearing counselors, the responding counselor still may not fully understand the needs or be able to communicate effectively via the interpreter, especially if the caller is in crisis. While crisis chat and text services can seem like a sufficient alternative to hearing hotlines, Deaf people might understandably assume that responding chat/text counselors may not understand their needs as Deaf individuals, and therefore may be resistant in accessing these options.

Video: Who can access the DDH VP? (1 minute)

The DDH VP is intended for American Sign Language users, regardless of fluency level or whether they are fully Deaf or hard of hearing. The common denominator is that ASL is the language being used between the caller & counselor. Callers who cannot communicate at all in ASL should not use the DDH VP. These callers should call or text the DDH 1-800-985-5990 via their standard phone device.

Video: What happens if no one answers? (1 minute)

Sometimes callers to the Disaster Distress Helpline Videophone (“DDH VP”) may not get through on the first try because of high call volume, or might get disconnected because of poor WiFi or cellphone service, etc. If you experience any technical difficulties when connecting to the DDH VP, first try calling or connecting again. Sometimes it may take 1 or 2 attempts to get through. If you’re attempting to connect through the “ASL Now Link” at the DDH website, and you are not able to get through, you can try connecting from a different browser for the 2nd attempt (for example, if the first time you tried was through Google Chrome, for the 2nd attempt, try Microsoft Edge or Mozilla Firefox). If for whatever reason you’re still not able to get through and you’re wanting to connect with the DDH as quickly as possible, you can also try texting to 1-800-985-5990; your text will likely be answered by a hearing DDH crisis worker, and they are still trained to support anyone experiencing distress or other mental health concerns.

 

Video: Who funds and operates the DDH? (1 minute)

The DDH is funded by the Substance Abuse and Mental Health Services Administration (SAMHSA; a division of the U.S. Department of Health and Human Services) and is administered by the nonprofit Vibrant Emotional Health; Vibrant also administers the National Suicide Prevention Lifeline (1-800-273-TALK) for SAMHSA, of which the DDH is a sub-network. Learn more about SAMHSA and Vibrant

01 – Helpline – LFL – Lines for Life Alcohol and Drug Helpline @ 800-923-4357 – 24/7 Weekdays and Weekends @ Phone
Jun 7 all-day

Alcohol and Drug Helpline

Call 800-923-4357 (24/7/365) or
Text RecoveryNow to 839863 Monday-Friday, 2-6pm PT.

Crisis Worker On the Phone

The Alcohol and Drug Helpline serves anyone who needs information, support, or access to resources and treatment for alcohol or drug use. If you or someone you know needs help, the Alcohol and Drug Helpline is free, confidential, and available for calls 24/7/365. The Alcohol and Drug Text Line is open Monday through Friday, 2pm to 6pm PST.

Call or text us for help understanding or dealing with alcohol and drug use or addiction. When you call us, we listen and support. We provide hope, referrals, resources, and information. Our highly trained staff and volunteers provide immediate assistance, non-judgmental listening, and compassionate support that can put you on a path to healing.

Para Ayuda en Español

llama al número 1-888-628-9454

https://988lifeline.org/help-yourself/en-espanol/

 

For Youth

If you are under age 21 and would like to talk with a peer about alcohol and drug use or abuse, contact our YouthLine. YouthLine is a free, confidential, teen-to-teen crisis and help line.

Call (877) 968-8491
Text ‘teen2teen’ to 839863
Chat https://www.oregonyouthline.org
We listen. We support. We keep it to ourselves.

Visit link:

https://oregonyouthline.org/

Excerpt(s):

Teens are available to help daily from 4-10pm PST (adults are available by phone at all other times!).

YouthLine is a free teen-to-teen crisis support and help line.

YouthLine is confidential to a point- while we will never share conversations had on the lines, we are mandatory reporters. If a young person is unable to agree to safety for themselves or another person, or if abuse is occurring, YouthLine contacts other agencies to ensure the best support and safety for the young person in crisis.

01 – Helpline – SAMHSA’s National Helpline 24/7 – Línea Nacional de Ayuda de SAMHSA de salud mental y adicciones -1-800-622-4357
Jun 7 all-day

 

SAMHSA’s National Helpline, 1-800-662-HELP (4357) (also known as the Treatment Referral Routing Service), or TTY: 1-800-487-4889 is a confidential, free, 24-hour-a-day, 365-day-a-year, information service, in English and Spanish, for individuals and family members facing mental and/or substance use disorders. This service provides referrals to local treatment facilities, support groups, and community-based organizations.

Línea Nacional de Ayuda de SAMHSA

  • La Línea Nacional de Ayuda de SAMHSA es un servicio gratuito, confidencial, disponible las 24 horas, los 7 días de la semana, los 365 días del año. Esta línea telefónica es un servicio de información (en inglés y español) para personas y familias que enfrentan trastornos mentales o de uso de sustancias.

     

    Visite también el localizador de tratamientos.

Suggested Resources

What Is Substance Abuse Treatment? A Booklet for Families
Created for family members of people with alcohol abuse or drug abuse problems. Answers questions about substance abuse, its symptoms, different types of treatment, and recovery. Addresses concerns of children of parents with substance use/abuse problems.

It’s Not Your Fault (NACoA) (PDF | 12 KB)

Assures teens with parents who abuse alcohol or drugs that, “It’s not your fault!” and that they are not alone. Encourages teens to seek emotional support from other adults, school counselors, and youth support groups such as Alateen, and provides a resource list.

After an Attempt: A Guide for Taking Care of Your Family Member After Treatment in the Emergency Department
Aids family members in coping with the aftermath of a relative’s suicide attempt. Describes the emergency department treatment process, lists questions to ask about follow-up treatment, and describes how to reduce risk and ensure safety at home.

Family Therapy Can Help: For People in Recovery From Mental Illness or Addiction
Explores the role of family therapy in recovery from mental illness or substance abuse. Explains how family therapy sessions are run and who conducts them, describes a typical session, and provides information on its effectiveness in recovery.

Jun
8
Thu
2023
00 – Hotline – SAMHSA Disaster Distress Videophone @ (800)-985-5990 and ASL NOW APP link for American Sign Language (ASL) Users – 24/7 Weekdays and Weekends @ phone
Jun 8 all-day
Disaster Distress Helpline Videophone for American Sign Language Users
Call or Text (800)-985-5990 or Visit ASL NOW link below
Find answers to the most frequently asked questions about the Disaster Distress Helpline Videophone for American Sign Language Users.

The Disaster Distress Helpline (DDH) is a 24/7, year-round, confidential, multi-lingual crisis counseling and emotional support resource for survivors, responders, and anyone in the U.S./territories struggling with distress or other mental health concerns related to any natural or human-caused disaster. Calls and texts to 1-800-985-5990 are answered by trained counselors from a network of independently operated crisis centers located across the country. https://www.samhsa.gov/ddh

.

Videos:

 

Video: Why a DDH VP for ASL users? (1 minute, 30 seconds)

While most people impacted by disaster will be able to bounce back fairly quickly with help from their support networks, others may experience significant emotional distress or other mental health concerns that can impede recovery. Deaf and hard of hearing people may be especially at risk for disaster-related distress. Barriers to accessibility for mental healthcare, emergency preparedness, and disaster relief services are just a few distress risk factors that Deaf/HoH people face throughout the disaster cycle.

In addition, the vast majority of crisis hotlines are set up to accommodate hearing, not Deaf/HoH, callers. While video Relay connections can offer 3rd-party interpretation between ASL users and hearing counselors, the responding counselor still may not fully understand the needs or be able to communicate effectively via the interpreter, especially if the caller is in crisis. While crisis chat and text services can seem like a sufficient alternative to hearing hotlines, Deaf people might understandably assume that responding chat/text counselors may not understand their needs as Deaf individuals, and therefore may be resistant in accessing these options.

 

Video: Who can access the DDH VP? (1 minute)

The DDH VP is intended for American Sign Language users, regardless of fluency level or whether they are fully Deaf or hard of hearing. The common denominator is that ASL is the language being used between the caller & counselor. Callers who cannot communicate at all in ASL should not use the DDH VP. These callers should call or text the DDH 1-800-985-5990 via their standard phone device.

Video: Who answers DDH VP calls? (1 minute)

The national Disaster Distress Helpline is a network of independently operated crisis centers located across the United States. DeafLEAD is the not-for-profit crisis center that staffs and responds to DDH VP calls, 24/7/365. DeafLEAD’s mission is to “provide individuals who are Deaf and hard of hearing with comprehensive, unified and continuous support by enhancing socio-emotional development, effective communication and leadership through education.” Learn more about DeafLEAD

 

Video: Why a DDH VP for ASL users? (1 minute, 30 seconds)

While most people impacted by disaster will be able to bounce back fairly quickly with help from their support networks, others may experience significant emotional distress or other mental health concerns that can impede recovery. Deaf and hard of hearing people may be especially at risk for disaster-related distress. Barriers to accessibility for mental healthcare, emergency preparedness, and disaster relief services are just a few distress risk factors that Deaf/HoH people face throughout the disaster cycle.

In addition, the vast majority of crisis hotlines are set up to accommodate hearing, not Deaf/HoH, callers. While video Relay connections can offer 3rd-party interpretation between ASL users and hearing counselors, the responding counselor still may not fully understand the needs or be able to communicate effectively via the interpreter, especially if the caller is in crisis. While crisis chat and text services can seem like a sufficient alternative to hearing hotlines, Deaf people might understandably assume that responding chat/text counselors may not understand their needs as Deaf individuals, and therefore may be resistant in accessing these options.

Video: Who can access the DDH VP? (1 minute)

The DDH VP is intended for American Sign Language users, regardless of fluency level or whether they are fully Deaf or hard of hearing. The common denominator is that ASL is the language being used between the caller & counselor. Callers who cannot communicate at all in ASL should not use the DDH VP. These callers should call or text the DDH 1-800-985-5990 via their standard phone device.

Video: What happens if no one answers? (1 minute)

Sometimes callers to the Disaster Distress Helpline Videophone (“DDH VP”) may not get through on the first try because of high call volume, or might get disconnected because of poor WiFi or cellphone service, etc. If you experience any technical difficulties when connecting to the DDH VP, first try calling or connecting again. Sometimes it may take 1 or 2 attempts to get through. If you’re attempting to connect through the “ASL Now Link” at the DDH website, and you are not able to get through, you can try connecting from a different browser for the 2nd attempt (for example, if the first time you tried was through Google Chrome, for the 2nd attempt, try Microsoft Edge or Mozilla Firefox). If for whatever reason you’re still not able to get through and you’re wanting to connect with the DDH as quickly as possible, you can also try texting to 1-800-985-5990; your text will likely be answered by a hearing DDH crisis worker, and they are still trained to support anyone experiencing distress or other mental health concerns.

 

Video: Who funds and operates the DDH? (1 minute)

The DDH is funded by the Substance Abuse and Mental Health Services Administration (SAMHSA; a division of the U.S. Department of Health and Human Services) and is administered by the nonprofit Vibrant Emotional Health; Vibrant also administers the National Suicide Prevention Lifeline (1-800-273-TALK) for SAMHSA, of which the DDH is a sub-network. Learn more about SAMHSA and Vibrant

01 – Helpline – LFL – Lines for Life Alcohol and Drug Helpline @ 800-923-4357 – 24/7 Weekdays and Weekends @ Phone
Jun 8 all-day

Alcohol and Drug Helpline

Call 800-923-4357 (24/7/365) or
Text RecoveryNow to 839863 Monday-Friday, 2-6pm PT.

Crisis Worker On the Phone

The Alcohol and Drug Helpline serves anyone who needs information, support, or access to resources and treatment for alcohol or drug use. If you or someone you know needs help, the Alcohol and Drug Helpline is free, confidential, and available for calls 24/7/365. The Alcohol and Drug Text Line is open Monday through Friday, 2pm to 6pm PST.

Call or text us for help understanding or dealing with alcohol and drug use or addiction. When you call us, we listen and support. We provide hope, referrals, resources, and information. Our highly trained staff and volunteers provide immediate assistance, non-judgmental listening, and compassionate support that can put you on a path to healing.

Para Ayuda en Español

llama al número 1-888-628-9454

https://988lifeline.org/help-yourself/en-espanol/

 

For Youth

If you are under age 21 and would like to talk with a peer about alcohol and drug use or abuse, contact our YouthLine. YouthLine is a free, confidential, teen-to-teen crisis and help line.

Call (877) 968-8491
Text ‘teen2teen’ to 839863
Chat https://www.oregonyouthline.org
We listen. We support. We keep it to ourselves.

Visit link:

https://oregonyouthline.org/

Excerpt(s):

Teens are available to help daily from 4-10pm PST (adults are available by phone at all other times!).

YouthLine is a free teen-to-teen crisis support and help line.

YouthLine is confidential to a point- while we will never share conversations had on the lines, we are mandatory reporters. If a young person is unable to agree to safety for themselves or another person, or if abuse is occurring, YouthLine contacts other agencies to ensure the best support and safety for the young person in crisis.

01 – Helpline – SAMHSA’s National Helpline 24/7 – Línea Nacional de Ayuda de SAMHSA de salud mental y adicciones -1-800-622-4357
Jun 8 all-day

 

SAMHSA’s National Helpline, 1-800-662-HELP (4357) (also known as the Treatment Referral Routing Service), or TTY: 1-800-487-4889 is a confidential, free, 24-hour-a-day, 365-day-a-year, information service, in English and Spanish, for individuals and family members facing mental and/or substance use disorders. This service provides referrals to local treatment facilities, support groups, and community-based organizations.

Línea Nacional de Ayuda de SAMHSA

  • La Línea Nacional de Ayuda de SAMHSA es un servicio gratuito, confidencial, disponible las 24 horas, los 7 días de la semana, los 365 días del año. Esta línea telefónica es un servicio de información (en inglés y español) para personas y familias que enfrentan trastornos mentales o de uso de sustancias.

     

    Visite también el localizador de tratamientos.

Suggested Resources

What Is Substance Abuse Treatment? A Booklet for Families
Created for family members of people with alcohol abuse or drug abuse problems. Answers questions about substance abuse, its symptoms, different types of treatment, and recovery. Addresses concerns of children of parents with substance use/abuse problems.

It’s Not Your Fault (NACoA) (PDF | 12 KB)

Assures teens with parents who abuse alcohol or drugs that, “It’s not your fault!” and that they are not alone. Encourages teens to seek emotional support from other adults, school counselors, and youth support groups such as Alateen, and provides a resource list.

After an Attempt: A Guide for Taking Care of Your Family Member After Treatment in the Emergency Department
Aids family members in coping with the aftermath of a relative’s suicide attempt. Describes the emergency department treatment process, lists questions to ask about follow-up treatment, and describes how to reduce risk and ensure safety at home.

Family Therapy Can Help: For People in Recovery From Mental Illness or Addiction
Explores the role of family therapy in recovery from mental illness or substance abuse. Explains how family therapy sessions are run and who conducts them, describes a typical session, and provides information on its effectiveness in recovery.

Jun
9
Fri
2023
00 – Hotline – SAMHSA Disaster Distress Videophone @ (800)-985-5990 and ASL NOW APP link for American Sign Language (ASL) Users – 24/7 Weekdays and Weekends @ phone
Jun 9 all-day
Disaster Distress Helpline Videophone for American Sign Language Users
Call or Text (800)-985-5990 or Visit ASL NOW link below
Find answers to the most frequently asked questions about the Disaster Distress Helpline Videophone for American Sign Language Users.

The Disaster Distress Helpline (DDH) is a 24/7, year-round, confidential, multi-lingual crisis counseling and emotional support resource for survivors, responders, and anyone in the U.S./territories struggling with distress or other mental health concerns related to any natural or human-caused disaster. Calls and texts to 1-800-985-5990 are answered by trained counselors from a network of independently operated crisis centers located across the country. https://www.samhsa.gov/ddh

.

Videos:

 

Video: Why a DDH VP for ASL users? (1 minute, 30 seconds)

While most people impacted by disaster will be able to bounce back fairly quickly with help from their support networks, others may experience significant emotional distress or other mental health concerns that can impede recovery. Deaf and hard of hearing people may be especially at risk for disaster-related distress. Barriers to accessibility for mental healthcare, emergency preparedness, and disaster relief services are just a few distress risk factors that Deaf/HoH people face throughout the disaster cycle.

In addition, the vast majority of crisis hotlines are set up to accommodate hearing, not Deaf/HoH, callers. While video Relay connections can offer 3rd-party interpretation between ASL users and hearing counselors, the responding counselor still may not fully understand the needs or be able to communicate effectively via the interpreter, especially if the caller is in crisis. While crisis chat and text services can seem like a sufficient alternative to hearing hotlines, Deaf people might understandably assume that responding chat/text counselors may not understand their needs as Deaf individuals, and therefore may be resistant in accessing these options.

 

Video: Who can access the DDH VP? (1 minute)

The DDH VP is intended for American Sign Language users, regardless of fluency level or whether they are fully Deaf or hard of hearing. The common denominator is that ASL is the language being used between the caller & counselor. Callers who cannot communicate at all in ASL should not use the DDH VP. These callers should call or text the DDH 1-800-985-5990 via their standard phone device.

Video: Who answers DDH VP calls? (1 minute)

The national Disaster Distress Helpline is a network of independently operated crisis centers located across the United States. DeafLEAD is the not-for-profit crisis center that staffs and responds to DDH VP calls, 24/7/365. DeafLEAD’s mission is to “provide individuals who are Deaf and hard of hearing with comprehensive, unified and continuous support by enhancing socio-emotional development, effective communication and leadership through education.” Learn more about DeafLEAD

 

Video: Why a DDH VP for ASL users? (1 minute, 30 seconds)

While most people impacted by disaster will be able to bounce back fairly quickly with help from their support networks, others may experience significant emotional distress or other mental health concerns that can impede recovery. Deaf and hard of hearing people may be especially at risk for disaster-related distress. Barriers to accessibility for mental healthcare, emergency preparedness, and disaster relief services are just a few distress risk factors that Deaf/HoH people face throughout the disaster cycle.

In addition, the vast majority of crisis hotlines are set up to accommodate hearing, not Deaf/HoH, callers. While video Relay connections can offer 3rd-party interpretation between ASL users and hearing counselors, the responding counselor still may not fully understand the needs or be able to communicate effectively via the interpreter, especially if the caller is in crisis. While crisis chat and text services can seem like a sufficient alternative to hearing hotlines, Deaf people might understandably assume that responding chat/text counselors may not understand their needs as Deaf individuals, and therefore may be resistant in accessing these options.

Video: Who can access the DDH VP? (1 minute)

The DDH VP is intended for American Sign Language users, regardless of fluency level or whether they are fully Deaf or hard of hearing. The common denominator is that ASL is the language being used between the caller & counselor. Callers who cannot communicate at all in ASL should not use the DDH VP. These callers should call or text the DDH 1-800-985-5990 via their standard phone device.

Video: What happens if no one answers? (1 minute)

Sometimes callers to the Disaster Distress Helpline Videophone (“DDH VP”) may not get through on the first try because of high call volume, or might get disconnected because of poor WiFi or cellphone service, etc. If you experience any technical difficulties when connecting to the DDH VP, first try calling or connecting again. Sometimes it may take 1 or 2 attempts to get through. If you’re attempting to connect through the “ASL Now Link” at the DDH website, and you are not able to get through, you can try connecting from a different browser for the 2nd attempt (for example, if the first time you tried was through Google Chrome, for the 2nd attempt, try Microsoft Edge or Mozilla Firefox). If for whatever reason you’re still not able to get through and you’re wanting to connect with the DDH as quickly as possible, you can also try texting to 1-800-985-5990; your text will likely be answered by a hearing DDH crisis worker, and they are still trained to support anyone experiencing distress or other mental health concerns.

 

Video: Who funds and operates the DDH? (1 minute)

The DDH is funded by the Substance Abuse and Mental Health Services Administration (SAMHSA; a division of the U.S. Department of Health and Human Services) and is administered by the nonprofit Vibrant Emotional Health; Vibrant also administers the National Suicide Prevention Lifeline (1-800-273-TALK) for SAMHSA, of which the DDH is a sub-network. Learn more about SAMHSA and Vibrant

01 – Helpline – LFL – Lines for Life Alcohol and Drug Helpline @ 800-923-4357 – 24/7 Weekdays and Weekends @ Phone
Jun 9 all-day

Alcohol and Drug Helpline

Call 800-923-4357 (24/7/365) or
Text RecoveryNow to 839863 Monday-Friday, 2-6pm PT.

Crisis Worker On the Phone

The Alcohol and Drug Helpline serves anyone who needs information, support, or access to resources and treatment for alcohol or drug use. If you or someone you know needs help, the Alcohol and Drug Helpline is free, confidential, and available for calls 24/7/365. The Alcohol and Drug Text Line is open Monday through Friday, 2pm to 6pm PST.

Call or text us for help understanding or dealing with alcohol and drug use or addiction. When you call us, we listen and support. We provide hope, referrals, resources, and information. Our highly trained staff and volunteers provide immediate assistance, non-judgmental listening, and compassionate support that can put you on a path to healing.

Para Ayuda en Español

llama al número 1-888-628-9454

https://988lifeline.org/help-yourself/en-espanol/

 

For Youth

If you are under age 21 and would like to talk with a peer about alcohol and drug use or abuse, contact our YouthLine. YouthLine is a free, confidential, teen-to-teen crisis and help line.

Call (877) 968-8491
Text ‘teen2teen’ to 839863
Chat https://www.oregonyouthline.org
We listen. We support. We keep it to ourselves.

Visit link:

https://oregonyouthline.org/

Excerpt(s):

Teens are available to help daily from 4-10pm PST (adults are available by phone at all other times!).

YouthLine is a free teen-to-teen crisis support and help line.

YouthLine is confidential to a point- while we will never share conversations had on the lines, we are mandatory reporters. If a young person is unable to agree to safety for themselves or another person, or if abuse is occurring, YouthLine contacts other agencies to ensure the best support and safety for the young person in crisis.

01 – Helpline – SAMHSA’s National Helpline 24/7 – Línea Nacional de Ayuda de SAMHSA de salud mental y adicciones -1-800-622-4357
Jun 9 all-day

 

SAMHSA’s National Helpline, 1-800-662-HELP (4357) (also known as the Treatment Referral Routing Service), or TTY: 1-800-487-4889 is a confidential, free, 24-hour-a-day, 365-day-a-year, information service, in English and Spanish, for individuals and family members facing mental and/or substance use disorders. This service provides referrals to local treatment facilities, support groups, and community-based organizations.

Línea Nacional de Ayuda de SAMHSA

  • La Línea Nacional de Ayuda de SAMHSA es un servicio gratuito, confidencial, disponible las 24 horas, los 7 días de la semana, los 365 días del año. Esta línea telefónica es un servicio de información (en inglés y español) para personas y familias que enfrentan trastornos mentales o de uso de sustancias.

     

    Visite también el localizador de tratamientos.

Suggested Resources

What Is Substance Abuse Treatment? A Booklet for Families
Created for family members of people with alcohol abuse or drug abuse problems. Answers questions about substance abuse, its symptoms, different types of treatment, and recovery. Addresses concerns of children of parents with substance use/abuse problems.

It’s Not Your Fault (NACoA) (PDF | 12 KB)

Assures teens with parents who abuse alcohol or drugs that, “It’s not your fault!” and that they are not alone. Encourages teens to seek emotional support from other adults, school counselors, and youth support groups such as Alateen, and provides a resource list.

After an Attempt: A Guide for Taking Care of Your Family Member After Treatment in the Emergency Department
Aids family members in coping with the aftermath of a relative’s suicide attempt. Describes the emergency department treatment process, lists questions to ask about follow-up treatment, and describes how to reduce risk and ensure safety at home.

Family Therapy Can Help: For People in Recovery From Mental Illness or Addiction
Explores the role of family therapy in recovery from mental illness or substance abuse. Explains how family therapy sessions are run and who conducts them, describes a typical session, and provides information on its effectiveness in recovery.

Jun
10
Sat
2023
00 – Hotline – SAMHSA Disaster Distress Videophone @ (800)-985-5990 and ASL NOW APP link for American Sign Language (ASL) Users – 24/7 Weekdays and Weekends @ phone
Jun 10 all-day
Disaster Distress Helpline Videophone for American Sign Language Users
Call or Text (800)-985-5990 or Visit ASL NOW link below
Find answers to the most frequently asked questions about the Disaster Distress Helpline Videophone for American Sign Language Users.

The Disaster Distress Helpline (DDH) is a 24/7, year-round, confidential, multi-lingual crisis counseling and emotional support resource for survivors, responders, and anyone in the U.S./territories struggling with distress or other mental health concerns related to any natural or human-caused disaster. Calls and texts to 1-800-985-5990 are answered by trained counselors from a network of independently operated crisis centers located across the country. https://www.samhsa.gov/ddh

.

Videos:

 

Video: Why a DDH VP for ASL users? (1 minute, 30 seconds)

While most people impacted by disaster will be able to bounce back fairly quickly with help from their support networks, others may experience significant emotional distress or other mental health concerns that can impede recovery. Deaf and hard of hearing people may be especially at risk for disaster-related distress. Barriers to accessibility for mental healthcare, emergency preparedness, and disaster relief services are just a few distress risk factors that Deaf/HoH people face throughout the disaster cycle.

In addition, the vast majority of crisis hotlines are set up to accommodate hearing, not Deaf/HoH, callers. While video Relay connections can offer 3rd-party interpretation between ASL users and hearing counselors, the responding counselor still may not fully understand the needs or be able to communicate effectively via the interpreter, especially if the caller is in crisis. While crisis chat and text services can seem like a sufficient alternative to hearing hotlines, Deaf people might understandably assume that responding chat/text counselors may not understand their needs as Deaf individuals, and therefore may be resistant in accessing these options.

 

Video: Who can access the DDH VP? (1 minute)

The DDH VP is intended for American Sign Language users, regardless of fluency level or whether they are fully Deaf or hard of hearing. The common denominator is that ASL is the language being used between the caller & counselor. Callers who cannot communicate at all in ASL should not use the DDH VP. These callers should call or text the DDH 1-800-985-5990 via their standard phone device.

Video: Who answers DDH VP calls? (1 minute)

The national Disaster Distress Helpline is a network of independently operated crisis centers located across the United States. DeafLEAD is the not-for-profit crisis center that staffs and responds to DDH VP calls, 24/7/365. DeafLEAD’s mission is to “provide individuals who are Deaf and hard of hearing with comprehensive, unified and continuous support by enhancing socio-emotional development, effective communication and leadership through education.” Learn more about DeafLEAD

 

Video: Why a DDH VP for ASL users? (1 minute, 30 seconds)

While most people impacted by disaster will be able to bounce back fairly quickly with help from their support networks, others may experience significant emotional distress or other mental health concerns that can impede recovery. Deaf and hard of hearing people may be especially at risk for disaster-related distress. Barriers to accessibility for mental healthcare, emergency preparedness, and disaster relief services are just a few distress risk factors that Deaf/HoH people face throughout the disaster cycle.

In addition, the vast majority of crisis hotlines are set up to accommodate hearing, not Deaf/HoH, callers. While video Relay connections can offer 3rd-party interpretation between ASL users and hearing counselors, the responding counselor still may not fully understand the needs or be able to communicate effectively via the interpreter, especially if the caller is in crisis. While crisis chat and text services can seem like a sufficient alternative to hearing hotlines, Deaf people might understandably assume that responding chat/text counselors may not understand their needs as Deaf individuals, and therefore may be resistant in accessing these options.

Video: Who can access the DDH VP? (1 minute)

The DDH VP is intended for American Sign Language users, regardless of fluency level or whether they are fully Deaf or hard of hearing. The common denominator is that ASL is the language being used between the caller & counselor. Callers who cannot communicate at all in ASL should not use the DDH VP. These callers should call or text the DDH 1-800-985-5990 via their standard phone device.

Video: What happens if no one answers? (1 minute)

Sometimes callers to the Disaster Distress Helpline Videophone (“DDH VP”) may not get through on the first try because of high call volume, or might get disconnected because of poor WiFi or cellphone service, etc. If you experience any technical difficulties when connecting to the DDH VP, first try calling or connecting again. Sometimes it may take 1 or 2 attempts to get through. If you’re attempting to connect through the “ASL Now Link” at the DDH website, and you are not able to get through, you can try connecting from a different browser for the 2nd attempt (for example, if the first time you tried was through Google Chrome, for the 2nd attempt, try Microsoft Edge or Mozilla Firefox). If for whatever reason you’re still not able to get through and you’re wanting to connect with the DDH as quickly as possible, you can also try texting to 1-800-985-5990; your text will likely be answered by a hearing DDH crisis worker, and they are still trained to support anyone experiencing distress or other mental health concerns.

 

Video: Who funds and operates the DDH? (1 minute)

The DDH is funded by the Substance Abuse and Mental Health Services Administration (SAMHSA; a division of the U.S. Department of Health and Human Services) and is administered by the nonprofit Vibrant Emotional Health; Vibrant also administers the National Suicide Prevention Lifeline (1-800-273-TALK) for SAMHSA, of which the DDH is a sub-network. Learn more about SAMHSA and Vibrant

01 – Helpline – LFL – Lines for Life Alcohol and Drug Helpline @ 800-923-4357 – 24/7 Weekdays and Weekends @ Phone
Jun 10 all-day

Alcohol and Drug Helpline

Call 800-923-4357 (24/7/365) or
Text RecoveryNow to 839863 Monday-Friday, 2-6pm PT.

Crisis Worker On the Phone

The Alcohol and Drug Helpline serves anyone who needs information, support, or access to resources and treatment for alcohol or drug use. If you or someone you know needs help, the Alcohol and Drug Helpline is free, confidential, and available for calls 24/7/365. The Alcohol and Drug Text Line is open Monday through Friday, 2pm to 6pm PST.

Call or text us for help understanding or dealing with alcohol and drug use or addiction. When you call us, we listen and support. We provide hope, referrals, resources, and information. Our highly trained staff and volunteers provide immediate assistance, non-judgmental listening, and compassionate support that can put you on a path to healing.

Para Ayuda en Español

llama al número 1-888-628-9454

https://988lifeline.org/help-yourself/en-espanol/

 

For Youth

If you are under age 21 and would like to talk with a peer about alcohol and drug use or abuse, contact our YouthLine. YouthLine is a free, confidential, teen-to-teen crisis and help line.

Call (877) 968-8491
Text ‘teen2teen’ to 839863
Chat https://www.oregonyouthline.org
We listen. We support. We keep it to ourselves.

Visit link:

https://oregonyouthline.org/

Excerpt(s):

Teens are available to help daily from 4-10pm PST (adults are available by phone at all other times!).

YouthLine is a free teen-to-teen crisis support and help line.

YouthLine is confidential to a point- while we will never share conversations had on the lines, we are mandatory reporters. If a young person is unable to agree to safety for themselves or another person, or if abuse is occurring, YouthLine contacts other agencies to ensure the best support and safety for the young person in crisis.

01 – Helpline – SAMHSA’s National Helpline 24/7 – Línea Nacional de Ayuda de SAMHSA de salud mental y adicciones -1-800-622-4357
Jun 10 all-day

 

SAMHSA’s National Helpline, 1-800-662-HELP (4357) (also known as the Treatment Referral Routing Service), or TTY: 1-800-487-4889 is a confidential, free, 24-hour-a-day, 365-day-a-year, information service, in English and Spanish, for individuals and family members facing mental and/or substance use disorders. This service provides referrals to local treatment facilities, support groups, and community-based organizations.

Línea Nacional de Ayuda de SAMHSA

  • La Línea Nacional de Ayuda de SAMHSA es un servicio gratuito, confidencial, disponible las 24 horas, los 7 días de la semana, los 365 días del año. Esta línea telefónica es un servicio de información (en inglés y español) para personas y familias que enfrentan trastornos mentales o de uso de sustancias.

     

    Visite también el localizador de tratamientos.

Suggested Resources

What Is Substance Abuse Treatment? A Booklet for Families
Created for family members of people with alcohol abuse or drug abuse problems. Answers questions about substance abuse, its symptoms, different types of treatment, and recovery. Addresses concerns of children of parents with substance use/abuse problems.

It’s Not Your Fault (NACoA) (PDF | 12 KB)

Assures teens with parents who abuse alcohol or drugs that, “It’s not your fault!” and that they are not alone. Encourages teens to seek emotional support from other adults, school counselors, and youth support groups such as Alateen, and provides a resource list.

After an Attempt: A Guide for Taking Care of Your Family Member After Treatment in the Emergency Department
Aids family members in coping with the aftermath of a relative’s suicide attempt. Describes the emergency department treatment process, lists questions to ask about follow-up treatment, and describes how to reduce risk and ensure safety at home.

Family Therapy Can Help: For People in Recovery From Mental Illness or Addiction
Explores the role of family therapy in recovery from mental illness or substance abuse. Explains how family therapy sessions are run and who conducts them, describes a typical session, and provides information on its effectiveness in recovery.

Jun
11
Sun
2023
00 – Hotline – SAMHSA Disaster Distress Videophone @ (800)-985-5990 and ASL NOW APP link for American Sign Language (ASL) Users – 24/7 Weekdays and Weekends @ phone
Jun 11 all-day
Disaster Distress Helpline Videophone for American Sign Language Users
Call or Text (800)-985-5990 or Visit ASL NOW link below
Find answers to the most frequently asked questions about the Disaster Distress Helpline Videophone for American Sign Language Users.

The Disaster Distress Helpline (DDH) is a 24/7, year-round, confidential, multi-lingual crisis counseling and emotional support resource for survivors, responders, and anyone in the U.S./territories struggling with distress or other mental health concerns related to any natural or human-caused disaster. Calls and texts to 1-800-985-5990 are answered by trained counselors from a network of independently operated crisis centers located across the country. https://www.samhsa.gov/ddh

.

Videos:

 

Video: Why a DDH VP for ASL users? (1 minute, 30 seconds)

While most people impacted by disaster will be able to bounce back fairly quickly with help from their support networks, others may experience significant emotional distress or other mental health concerns that can impede recovery. Deaf and hard of hearing people may be especially at risk for disaster-related distress. Barriers to accessibility for mental healthcare, emergency preparedness, and disaster relief services are just a few distress risk factors that Deaf/HoH people face throughout the disaster cycle.

In addition, the vast majority of crisis hotlines are set up to accommodate hearing, not Deaf/HoH, callers. While video Relay connections can offer 3rd-party interpretation between ASL users and hearing counselors, the responding counselor still may not fully understand the needs or be able to communicate effectively via the interpreter, especially if the caller is in crisis. While crisis chat and text services can seem like a sufficient alternative to hearing hotlines, Deaf people might understandably assume that responding chat/text counselors may not understand their needs as Deaf individuals, and therefore may be resistant in accessing these options.

 

Video: Who can access the DDH VP? (1 minute)

The DDH VP is intended for American Sign Language users, regardless of fluency level or whether they are fully Deaf or hard of hearing. The common denominator is that ASL is the language being used between the caller & counselor. Callers who cannot communicate at all in ASL should not use the DDH VP. These callers should call or text the DDH 1-800-985-5990 via their standard phone device.

Video: Who answers DDH VP calls? (1 minute)

The national Disaster Distress Helpline is a network of independently operated crisis centers located across the United States. DeafLEAD is the not-for-profit crisis center that staffs and responds to DDH VP calls, 24/7/365. DeafLEAD’s mission is to “provide individuals who are Deaf and hard of hearing with comprehensive, unified and continuous support by enhancing socio-emotional development, effective communication and leadership through education.” Learn more about DeafLEAD

 

Video: Why a DDH VP for ASL users? (1 minute, 30 seconds)

While most people impacted by disaster will be able to bounce back fairly quickly with help from their support networks, others may experience significant emotional distress or other mental health concerns that can impede recovery. Deaf and hard of hearing people may be especially at risk for disaster-related distress. Barriers to accessibility for mental healthcare, emergency preparedness, and disaster relief services are just a few distress risk factors that Deaf/HoH people face throughout the disaster cycle.

In addition, the vast majority of crisis hotlines are set up to accommodate hearing, not Deaf/HoH, callers. While video Relay connections can offer 3rd-party interpretation between ASL users and hearing counselors, the responding counselor still may not fully understand the needs or be able to communicate effectively via the interpreter, especially if the caller is in crisis. While crisis chat and text services can seem like a sufficient alternative to hearing hotlines, Deaf people might understandably assume that responding chat/text counselors may not understand their needs as Deaf individuals, and therefore may be resistant in accessing these options.

Video: Who can access the DDH VP? (1 minute)

The DDH VP is intended for American Sign Language users, regardless of fluency level or whether they are fully Deaf or hard of hearing. The common denominator is that ASL is the language being used between the caller & counselor. Callers who cannot communicate at all in ASL should not use the DDH VP. These callers should call or text the DDH 1-800-985-5990 via their standard phone device.

Video: What happens if no one answers? (1 minute)

Sometimes callers to the Disaster Distress Helpline Videophone (“DDH VP”) may not get through on the first try because of high call volume, or might get disconnected because of poor WiFi or cellphone service, etc. If you experience any technical difficulties when connecting to the DDH VP, first try calling or connecting again. Sometimes it may take 1 or 2 attempts to get through. If you’re attempting to connect through the “ASL Now Link” at the DDH website, and you are not able to get through, you can try connecting from a different browser for the 2nd attempt (for example, if the first time you tried was through Google Chrome, for the 2nd attempt, try Microsoft Edge or Mozilla Firefox). If for whatever reason you’re still not able to get through and you’re wanting to connect with the DDH as quickly as possible, you can also try texting to 1-800-985-5990; your text will likely be answered by a hearing DDH crisis worker, and they are still trained to support anyone experiencing distress or other mental health concerns.

 

Video: Who funds and operates the DDH? (1 minute)

The DDH is funded by the Substance Abuse and Mental Health Services Administration (SAMHSA; a division of the U.S. Department of Health and Human Services) and is administered by the nonprofit Vibrant Emotional Health; Vibrant also administers the National Suicide Prevention Lifeline (1-800-273-TALK) for SAMHSA, of which the DDH is a sub-network. Learn more about SAMHSA and Vibrant

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