PeerGalaxy

Oregon's Peer Support Directory

PeerGalaxy Original Calendar

Welcome to PeerGalaxy Calendar featuring over 99,000+ monthly offerings of FREE telephone- and online-accessible peer support, recovery support + wellness activities!

Over 30+ warmlines plus webinars, workshops, job postings, special events, consumer input opportunities and more.

WE ARE PEER FOR YOU!

Click the Accessibility Button on the right side, halfway down in the middle, for enhanced viewing and/or access options!  Click the Translate Button in the lower left corner for language options. 

Your use of this site is subject to the Privacy Policy, Terms and Conditions of Use.  Reminder: Fees or charges may be charged by your carrier for sending or receiving SMS text messaging, phone, or data.

If you have an event to add, email us: webmail@peergalaxy.com

How Events are Sorted:

First, at the top of the list: SAMHSA Disaster Helpline and similar links.

Next in the list: Bundled “All Day” Events for organizations with events happening at multiple times throughout the day and/or in many formats or locations; these are bundled into a single listing to prevent endless scrolling.  Usually these offer a lookup by zip code or other criteria. 

Lastly, Time-Specific Events listed by start time from 12:01am early morning to 11:59pm late night.  Warmlines and places east of Oregon’s time zone tend to start earlier (e.g. 4am in Oregon is 7am in New York).

Jun
6
Tue
2023
0 – Helpline – SAMHSA Disaster Distress Helpline @ 1-800-985-5990 (Multilingual) or 1-800-846-8517 (TTY) – 24/7 Weekdays and Weekends
Jun 6 all-day
0 - Helpline - SAMHSA Disaster Distress Helpline @ 1-800-985-5990 (Multilingual) or 1-800-846-8517 (TTY) - 24/7 Weekdays and Weekends

Excerpt(s) from link:

https://www.samhsa.gov/find-help/disaster-distress-helpline

Disaster Distress Helpline

SAMHSA’s Disaster Distress Helpline provides 24/7, 365-day-a-year crisis counseling and support to people experiencing emotional distress related to natural or human-caused disasters.

The Disaster Distress Helpline, 1-800-985-5990, is a 24/7, 365-day-a-year, national hotline dedicated to providing immediate crisis counseling for people who are experiencing emotional distress related to any natural or human-caused disaster. This toll-free, multilingual, and confidential crisis support service is available to all residents in the United States and its territories. Stress, anxiety, and other depression-like symptoms are common reactions after a disaster. Call 1-800-985-5990 or text TalkWithUs to 66746 to connect with a trained crisis counselor.

Counseling Services

The Disaster Distress Helpline puts people in need of counseling on the path to recovery. Our staff members provide counseling and support before, during, and after disasters and refer people to local disaster-related resources for follow-up care and support. Since its launch in February 2012, the Disaster Distress Helpline has provided counseling and support in response to disasters such as Hurricane Sandy, the Boston Marathon bombing, and the Ebola outbreak.

The Disaster Distress Helpline is staffed by trained counselors from a network of crisis call centers located across the United States. These counselors provide:

  • Crisis counseling for people in emotional distress related to any natural or human-caused disaster
  • Information on how to recognize distress and its effects on individuals and families
  • Tips for healthy coping
  • Referrals to local crisis call centers for additional follow-up care and support

When you call or text, crisis counselors will listen to what’s on your mind with patience and without judgment. There is no need to give any identifying information when you contact the Disaster Distress Helpline. The counselor may ask you for some basic information at the end of the call, but these questions are optional and are intended to help SAMHSA keep track of the types of calls it receives.

Who Should Contact the Disaster Distress Helpline?

This crisis support service is for anyone experiencing emotional distress related to disasters such as:

The Disaster Distress Helpline also answers calls and texts related to infectious disease outbreaks, such as the Ebola outbreak, incidents of community unrest, and other traumatic events.

The impact of crises may affect people in different ways. Learn how to recognize the warning signs and risk factors for emotional distress related to natural and human-caused disasters.

The Disaster Distress Helpline is open to everyone. This includes survivors of disasters; loved ones of victims; first responders; rescue, recovery, and relief workers; clergy; and parents and caregivers. You may call for yourself or on behalf of someone else.

Call or Text

From the United States and its territories, call 1-800-985-5990 to connect with a trained crisis counselor, 24/7. Spanish-speakers can call the hotline and press “2” for 24/7 bilingual support.

Callers to the hotline can also connect with counselors in over 100 other languages via 3rd-party interpretation services; to connect with a counselor in your primary language, simply indicate your preferred language to the responding counselor and she/he will connect to a live interpreter (interpretation in less commonly-spoken languages may require calling back at an appointed time). Learn more and download information about the Disaster Distress Helpline in 30 of the most commonly-spoken languages in the U.S.

To connect with a live DDH crisis counselor 24/7 via SMS, from the 50 states text “TalkWithUs” for English or “Hablanos” for Spanish to 66746. Spanish-speakers from Puerto Rico can text “Hablanos” to 1-787-339-2663.

Texting is subscription-based and only involves a few steps:

  1. Enroll in the service by texting TalkWithUs or Hablanos exactly as written. It’s important to do this before sending your first text message because otherwise the enrollment may fail, and you will not be able to speak with a counselor, or you may accidentally subscribe to another service.
  2. Look for confirmation that your subscription was successful. You will receive a Success! message if it was.
  3. To unsubscribe, text Stop or Unsubscribe to 66746 (or 1-787-339-2663 from Puerto Rico) at any time. For help, text Help to 66746 (or 1-787-339-2663 from Puerto Rico).

Standard text and data message rates will apply when texting from mobile phones. International text and data rates may apply from within U.S. territories and free association nations. SAMHSA will not sell your phone numbers to other parties.

The Disaster Distress Helpline’s TTY number 1-800-846-8517 is available 24/7 to Deaf and hard of hearing individuals, who can also utilize the texting options or their preferred Relay service (including 7-1-1) to connect with the main DDH hotline 1-800-985-5990, 24/7.

Other Inquiries

If you’re not in immediate need of crisis counseling support and would like to contact us for other reasons, send an email. Contact us for:

  • Technical problems. If you encountered a technical problem while trying to contact the Disaster Distress Helpline, please include your name and preferred contact information in your email if you wish to receive a reply.
  • Provider inquiries. Providers with specific inquiries about technical assistance and support, requests for materials, and exploring collaborations are encouraged to send an email.
  • Feedback. To provide feedback about your experience reaching out to the Disaster Distress Helpline, send an email describing your experience and SAMHSA will look into the matter. Please include your name and preferred contact information if you wish to receive a reply.
  • Social media inquiries. Email us with questions about the Disaster Distress Helpline’s use of social media.
  • All media inquiries. Members of the media with questions about the Disaster Distress Helpline are encouraged to call the SAMHSA Media Services Team at 1-240-276-2130.

Our staff appreciate hearing from people about their experiences. SAMHSA takes feedback about our services, whether it is positive or negative, very seriously.

SAMHSA also encourages public promotion of the Disaster Distress Helpline. Anyone can use the Disaster Distress Helpline logo and telephone number on their website and link to the Disaster Distress Helpline’s materials and social media properties.

Call 211 for information about disaster-related evacuations, shelters, food and clothing distribution, volunteer opportunities, and other resources and referrals. Or visit the national 211 Call Center Search website to find the 211 information and referral center nearest you.

Last Updated: 11/11/2019

Deaf/Hard of Hearing & Spanish

Deaf/Hard of Hearing

Spanish Speakers

Twitter Tweets:

Facebook

Follow the Disaster Distress Helpline on Facebook.

01 – Helpline – SAMHSA’s National Helpline 24/7 – Línea Nacional de Ayuda de SAMHSA de salud mental y adicciones -1-800-622-4357
Jun 6 all-day

 

SAMHSA’s National Helpline, 1-800-662-HELP (4357) (also known as the Treatment Referral Routing Service), or TTY: 1-800-487-4889 is a confidential, free, 24-hour-a-day, 365-day-a-year, information service, in English and Spanish, for individuals and family members facing mental and/or substance use disorders. This service provides referrals to local treatment facilities, support groups, and community-based organizations.

Línea Nacional de Ayuda de SAMHSA

  • La Línea Nacional de Ayuda de SAMHSA es un servicio gratuito, confidencial, disponible las 24 horas, los 7 días de la semana, los 365 días del año. Esta línea telefónica es un servicio de información (en inglés y español) para personas y familias que enfrentan trastornos mentales o de uso de sustancias.

     

    Visite también el localizador de tratamientos.

Suggested Resources

What Is Substance Abuse Treatment? A Booklet for Families
Created for family members of people with alcohol abuse or drug abuse problems. Answers questions about substance abuse, its symptoms, different types of treatment, and recovery. Addresses concerns of children of parents with substance use/abuse problems.

It’s Not Your Fault (NACoA) (PDF | 12 KB)

Assures teens with parents who abuse alcohol or drugs that, “It’s not your fault!” and that they are not alone. Encourages teens to seek emotional support from other adults, school counselors, and youth support groups such as Alateen, and provides a resource list.

After an Attempt: A Guide for Taking Care of Your Family Member After Treatment in the Emergency Department
Aids family members in coping with the aftermath of a relative’s suicide attempt. Describes the emergency department treatment process, lists questions to ask about follow-up treatment, and describes how to reduce risk and ensure safety at home.

Family Therapy Can Help: For People in Recovery From Mental Illness or Addiction
Explores the role of family therapy in recovery from mental illness or substance abuse. Explains how family therapy sessions are run and who conducts them, describes a typical session, and provides information on its effectiveness in recovery.

Jun
7
Wed
2023
0 – Helpline – SAMHSA Disaster Distress Helpline @ 1-800-985-5990 (Multilingual) or 1-800-846-8517 (TTY) – 24/7 Weekdays and Weekends
Jun 7 all-day
0 - Helpline - SAMHSA Disaster Distress Helpline @ 1-800-985-5990 (Multilingual) or 1-800-846-8517 (TTY) - 24/7 Weekdays and Weekends

Excerpt(s) from link:

https://www.samhsa.gov/find-help/disaster-distress-helpline

Disaster Distress Helpline

SAMHSA’s Disaster Distress Helpline provides 24/7, 365-day-a-year crisis counseling and support to people experiencing emotional distress related to natural or human-caused disasters.

The Disaster Distress Helpline, 1-800-985-5990, is a 24/7, 365-day-a-year, national hotline dedicated to providing immediate crisis counseling for people who are experiencing emotional distress related to any natural or human-caused disaster. This toll-free, multilingual, and confidential crisis support service is available to all residents in the United States and its territories. Stress, anxiety, and other depression-like symptoms are common reactions after a disaster. Call 1-800-985-5990 or text TalkWithUs to 66746 to connect with a trained crisis counselor.

Counseling Services

The Disaster Distress Helpline puts people in need of counseling on the path to recovery. Our staff members provide counseling and support before, during, and after disasters and refer people to local disaster-related resources for follow-up care and support. Since its launch in February 2012, the Disaster Distress Helpline has provided counseling and support in response to disasters such as Hurricane Sandy, the Boston Marathon bombing, and the Ebola outbreak.

The Disaster Distress Helpline is staffed by trained counselors from a network of crisis call centers located across the United States. These counselors provide:

  • Crisis counseling for people in emotional distress related to any natural or human-caused disaster
  • Information on how to recognize distress and its effects on individuals and families
  • Tips for healthy coping
  • Referrals to local crisis call centers for additional follow-up care and support

When you call or text, crisis counselors will listen to what’s on your mind with patience and without judgment. There is no need to give any identifying information when you contact the Disaster Distress Helpline. The counselor may ask you for some basic information at the end of the call, but these questions are optional and are intended to help SAMHSA keep track of the types of calls it receives.

Who Should Contact the Disaster Distress Helpline?

This crisis support service is for anyone experiencing emotional distress related to disasters such as:

The Disaster Distress Helpline also answers calls and texts related to infectious disease outbreaks, such as the Ebola outbreak, incidents of community unrest, and other traumatic events.

The impact of crises may affect people in different ways. Learn how to recognize the warning signs and risk factors for emotional distress related to natural and human-caused disasters.

The Disaster Distress Helpline is open to everyone. This includes survivors of disasters; loved ones of victims; first responders; rescue, recovery, and relief workers; clergy; and parents and caregivers. You may call for yourself or on behalf of someone else.

Call or Text

From the United States and its territories, call 1-800-985-5990 to connect with a trained crisis counselor, 24/7. Spanish-speakers can call the hotline and press “2” for 24/7 bilingual support.

Callers to the hotline can also connect with counselors in over 100 other languages via 3rd-party interpretation services; to connect with a counselor in your primary language, simply indicate your preferred language to the responding counselor and she/he will connect to a live interpreter (interpretation in less commonly-spoken languages may require calling back at an appointed time). Learn more and download information about the Disaster Distress Helpline in 30 of the most commonly-spoken languages in the U.S.

To connect with a live DDH crisis counselor 24/7 via SMS, from the 50 states text “TalkWithUs” for English or “Hablanos” for Spanish to 66746. Spanish-speakers from Puerto Rico can text “Hablanos” to 1-787-339-2663.

Texting is subscription-based and only involves a few steps:

  1. Enroll in the service by texting TalkWithUs or Hablanos exactly as written. It’s important to do this before sending your first text message because otherwise the enrollment may fail, and you will not be able to speak with a counselor, or you may accidentally subscribe to another service.
  2. Look for confirmation that your subscription was successful. You will receive a Success! message if it was.
  3. To unsubscribe, text Stop or Unsubscribe to 66746 (or 1-787-339-2663 from Puerto Rico) at any time. For help, text Help to 66746 (or 1-787-339-2663 from Puerto Rico).

Standard text and data message rates will apply when texting from mobile phones. International text and data rates may apply from within U.S. territories and free association nations. SAMHSA will not sell your phone numbers to other parties.

The Disaster Distress Helpline’s TTY number 1-800-846-8517 is available 24/7 to Deaf and hard of hearing individuals, who can also utilize the texting options or their preferred Relay service (including 7-1-1) to connect with the main DDH hotline 1-800-985-5990, 24/7.

Other Inquiries

If you’re not in immediate need of crisis counseling support and would like to contact us for other reasons, send an email. Contact us for:

  • Technical problems. If you encountered a technical problem while trying to contact the Disaster Distress Helpline, please include your name and preferred contact information in your email if you wish to receive a reply.
  • Provider inquiries. Providers with specific inquiries about technical assistance and support, requests for materials, and exploring collaborations are encouraged to send an email.
  • Feedback. To provide feedback about your experience reaching out to the Disaster Distress Helpline, send an email describing your experience and SAMHSA will look into the matter. Please include your name and preferred contact information if you wish to receive a reply.
  • Social media inquiries. Email us with questions about the Disaster Distress Helpline’s use of social media.
  • All media inquiries. Members of the media with questions about the Disaster Distress Helpline are encouraged to call the SAMHSA Media Services Team at 1-240-276-2130.

Our staff appreciate hearing from people about their experiences. SAMHSA takes feedback about our services, whether it is positive or negative, very seriously.

SAMHSA also encourages public promotion of the Disaster Distress Helpline. Anyone can use the Disaster Distress Helpline logo and telephone number on their website and link to the Disaster Distress Helpline’s materials and social media properties.

Call 211 for information about disaster-related evacuations, shelters, food and clothing distribution, volunteer opportunities, and other resources and referrals. Or visit the national 211 Call Center Search website to find the 211 information and referral center nearest you.

Last Updated: 11/11/2019

Deaf/Hard of Hearing & Spanish

Deaf/Hard of Hearing

Spanish Speakers

Twitter Tweets:

Facebook

Follow the Disaster Distress Helpline on Facebook.

01 – Helpline – SAMHSA’s National Helpline 24/7 – Línea Nacional de Ayuda de SAMHSA de salud mental y adicciones -1-800-622-4357
Jun 7 all-day

 

SAMHSA’s National Helpline, 1-800-662-HELP (4357) (also known as the Treatment Referral Routing Service), or TTY: 1-800-487-4889 is a confidential, free, 24-hour-a-day, 365-day-a-year, information service, in English and Spanish, for individuals and family members facing mental and/or substance use disorders. This service provides referrals to local treatment facilities, support groups, and community-based organizations.

Línea Nacional de Ayuda de SAMHSA

  • La Línea Nacional de Ayuda de SAMHSA es un servicio gratuito, confidencial, disponible las 24 horas, los 7 días de la semana, los 365 días del año. Esta línea telefónica es un servicio de información (en inglés y español) para personas y familias que enfrentan trastornos mentales o de uso de sustancias.

     

    Visite también el localizador de tratamientos.

Suggested Resources

What Is Substance Abuse Treatment? A Booklet for Families
Created for family members of people with alcohol abuse or drug abuse problems. Answers questions about substance abuse, its symptoms, different types of treatment, and recovery. Addresses concerns of children of parents with substance use/abuse problems.

It’s Not Your Fault (NACoA) (PDF | 12 KB)

Assures teens with parents who abuse alcohol or drugs that, “It’s not your fault!” and that they are not alone. Encourages teens to seek emotional support from other adults, school counselors, and youth support groups such as Alateen, and provides a resource list.

After an Attempt: A Guide for Taking Care of Your Family Member After Treatment in the Emergency Department
Aids family members in coping with the aftermath of a relative’s suicide attempt. Describes the emergency department treatment process, lists questions to ask about follow-up treatment, and describes how to reduce risk and ensure safety at home.

Family Therapy Can Help: For People in Recovery From Mental Illness or Addiction
Explores the role of family therapy in recovery from mental illness or substance abuse. Explains how family therapy sessions are run and who conducts them, describes a typical session, and provides information on its effectiveness in recovery.

Jun
8
Thu
2023
0 – Helpline – SAMHSA Disaster Distress Helpline @ 1-800-985-5990 (Multilingual) or 1-800-846-8517 (TTY) – 24/7 Weekdays and Weekends
Jun 8 all-day
0 - Helpline - SAMHSA Disaster Distress Helpline @ 1-800-985-5990 (Multilingual) or 1-800-846-8517 (TTY) - 24/7 Weekdays and Weekends

Excerpt(s) from link:

https://www.samhsa.gov/find-help/disaster-distress-helpline

Disaster Distress Helpline

SAMHSA’s Disaster Distress Helpline provides 24/7, 365-day-a-year crisis counseling and support to people experiencing emotional distress related to natural or human-caused disasters.

The Disaster Distress Helpline, 1-800-985-5990, is a 24/7, 365-day-a-year, national hotline dedicated to providing immediate crisis counseling for people who are experiencing emotional distress related to any natural or human-caused disaster. This toll-free, multilingual, and confidential crisis support service is available to all residents in the United States and its territories. Stress, anxiety, and other depression-like symptoms are common reactions after a disaster. Call 1-800-985-5990 or text TalkWithUs to 66746 to connect with a trained crisis counselor.

Counseling Services

The Disaster Distress Helpline puts people in need of counseling on the path to recovery. Our staff members provide counseling and support before, during, and after disasters and refer people to local disaster-related resources for follow-up care and support. Since its launch in February 2012, the Disaster Distress Helpline has provided counseling and support in response to disasters such as Hurricane Sandy, the Boston Marathon bombing, and the Ebola outbreak.

The Disaster Distress Helpline is staffed by trained counselors from a network of crisis call centers located across the United States. These counselors provide:

  • Crisis counseling for people in emotional distress related to any natural or human-caused disaster
  • Information on how to recognize distress and its effects on individuals and families
  • Tips for healthy coping
  • Referrals to local crisis call centers for additional follow-up care and support

When you call or text, crisis counselors will listen to what’s on your mind with patience and without judgment. There is no need to give any identifying information when you contact the Disaster Distress Helpline. The counselor may ask you for some basic information at the end of the call, but these questions are optional and are intended to help SAMHSA keep track of the types of calls it receives.

Who Should Contact the Disaster Distress Helpline?

This crisis support service is for anyone experiencing emotional distress related to disasters such as:

The Disaster Distress Helpline also answers calls and texts related to infectious disease outbreaks, such as the Ebola outbreak, incidents of community unrest, and other traumatic events.

The impact of crises may affect people in different ways. Learn how to recognize the warning signs and risk factors for emotional distress related to natural and human-caused disasters.

The Disaster Distress Helpline is open to everyone. This includes survivors of disasters; loved ones of victims; first responders; rescue, recovery, and relief workers; clergy; and parents and caregivers. You may call for yourself or on behalf of someone else.

Call or Text

From the United States and its territories, call 1-800-985-5990 to connect with a trained crisis counselor, 24/7. Spanish-speakers can call the hotline and press “2” for 24/7 bilingual support.

Callers to the hotline can also connect with counselors in over 100 other languages via 3rd-party interpretation services; to connect with a counselor in your primary language, simply indicate your preferred language to the responding counselor and she/he will connect to a live interpreter (interpretation in less commonly-spoken languages may require calling back at an appointed time). Learn more and download information about the Disaster Distress Helpline in 30 of the most commonly-spoken languages in the U.S.

To connect with a live DDH crisis counselor 24/7 via SMS, from the 50 states text “TalkWithUs” for English or “Hablanos” for Spanish to 66746. Spanish-speakers from Puerto Rico can text “Hablanos” to 1-787-339-2663.

Texting is subscription-based and only involves a few steps:

  1. Enroll in the service by texting TalkWithUs or Hablanos exactly as written. It’s important to do this before sending your first text message because otherwise the enrollment may fail, and you will not be able to speak with a counselor, or you may accidentally subscribe to another service.
  2. Look for confirmation that your subscription was successful. You will receive a Success! message if it was.
  3. To unsubscribe, text Stop or Unsubscribe to 66746 (or 1-787-339-2663 from Puerto Rico) at any time. For help, text Help to 66746 (or 1-787-339-2663 from Puerto Rico).

Standard text and data message rates will apply when texting from mobile phones. International text and data rates may apply from within U.S. territories and free association nations. SAMHSA will not sell your phone numbers to other parties.

The Disaster Distress Helpline’s TTY number 1-800-846-8517 is available 24/7 to Deaf and hard of hearing individuals, who can also utilize the texting options or their preferred Relay service (including 7-1-1) to connect with the main DDH hotline 1-800-985-5990, 24/7.

Other Inquiries

If you’re not in immediate need of crisis counseling support and would like to contact us for other reasons, send an email. Contact us for:

  • Technical problems. If you encountered a technical problem while trying to contact the Disaster Distress Helpline, please include your name and preferred contact information in your email if you wish to receive a reply.
  • Provider inquiries. Providers with specific inquiries about technical assistance and support, requests for materials, and exploring collaborations are encouraged to send an email.
  • Feedback. To provide feedback about your experience reaching out to the Disaster Distress Helpline, send an email describing your experience and SAMHSA will look into the matter. Please include your name and preferred contact information if you wish to receive a reply.
  • Social media inquiries. Email us with questions about the Disaster Distress Helpline’s use of social media.
  • All media inquiries. Members of the media with questions about the Disaster Distress Helpline are encouraged to call the SAMHSA Media Services Team at 1-240-276-2130.

Our staff appreciate hearing from people about their experiences. SAMHSA takes feedback about our services, whether it is positive or negative, very seriously.

SAMHSA also encourages public promotion of the Disaster Distress Helpline. Anyone can use the Disaster Distress Helpline logo and telephone number on their website and link to the Disaster Distress Helpline’s materials and social media properties.

Call 211 for information about disaster-related evacuations, shelters, food and clothing distribution, volunteer opportunities, and other resources and referrals. Or visit the national 211 Call Center Search website to find the 211 information and referral center nearest you.

Last Updated: 11/11/2019

Deaf/Hard of Hearing & Spanish

Deaf/Hard of Hearing

Spanish Speakers

Twitter Tweets:

Facebook

Follow the Disaster Distress Helpline on Facebook.

01 – Helpline – SAMHSA’s National Helpline 24/7 – Línea Nacional de Ayuda de SAMHSA de salud mental y adicciones -1-800-622-4357
Jun 8 all-day

 

SAMHSA’s National Helpline, 1-800-662-HELP (4357) (also known as the Treatment Referral Routing Service), or TTY: 1-800-487-4889 is a confidential, free, 24-hour-a-day, 365-day-a-year, information service, in English and Spanish, for individuals and family members facing mental and/or substance use disorders. This service provides referrals to local treatment facilities, support groups, and community-based organizations.

Línea Nacional de Ayuda de SAMHSA

  • La Línea Nacional de Ayuda de SAMHSA es un servicio gratuito, confidencial, disponible las 24 horas, los 7 días de la semana, los 365 días del año. Esta línea telefónica es un servicio de información (en inglés y español) para personas y familias que enfrentan trastornos mentales o de uso de sustancias.

     

    Visite también el localizador de tratamientos.

Suggested Resources

What Is Substance Abuse Treatment? A Booklet for Families
Created for family members of people with alcohol abuse or drug abuse problems. Answers questions about substance abuse, its symptoms, different types of treatment, and recovery. Addresses concerns of children of parents with substance use/abuse problems.

It’s Not Your Fault (NACoA) (PDF | 12 KB)

Assures teens with parents who abuse alcohol or drugs that, “It’s not your fault!” and that they are not alone. Encourages teens to seek emotional support from other adults, school counselors, and youth support groups such as Alateen, and provides a resource list.

After an Attempt: A Guide for Taking Care of Your Family Member After Treatment in the Emergency Department
Aids family members in coping with the aftermath of a relative’s suicide attempt. Describes the emergency department treatment process, lists questions to ask about follow-up treatment, and describes how to reduce risk and ensure safety at home.

Family Therapy Can Help: For People in Recovery From Mental Illness or Addiction
Explores the role of family therapy in recovery from mental illness or substance abuse. Explains how family therapy sessions are run and who conducts them, describes a typical session, and provides information on its effectiveness in recovery.

Jun
9
Fri
2023
0 – Helpline – SAMHSA Disaster Distress Helpline @ 1-800-985-5990 (Multilingual) or 1-800-846-8517 (TTY) – 24/7 Weekdays and Weekends
Jun 9 all-day
0 - Helpline - SAMHSA Disaster Distress Helpline @ 1-800-985-5990 (Multilingual) or 1-800-846-8517 (TTY) - 24/7 Weekdays and Weekends

Excerpt(s) from link:

https://www.samhsa.gov/find-help/disaster-distress-helpline

Disaster Distress Helpline

SAMHSA’s Disaster Distress Helpline provides 24/7, 365-day-a-year crisis counseling and support to people experiencing emotional distress related to natural or human-caused disasters.

The Disaster Distress Helpline, 1-800-985-5990, is a 24/7, 365-day-a-year, national hotline dedicated to providing immediate crisis counseling for people who are experiencing emotional distress related to any natural or human-caused disaster. This toll-free, multilingual, and confidential crisis support service is available to all residents in the United States and its territories. Stress, anxiety, and other depression-like symptoms are common reactions after a disaster. Call 1-800-985-5990 or text TalkWithUs to 66746 to connect with a trained crisis counselor.

Counseling Services

The Disaster Distress Helpline puts people in need of counseling on the path to recovery. Our staff members provide counseling and support before, during, and after disasters and refer people to local disaster-related resources for follow-up care and support. Since its launch in February 2012, the Disaster Distress Helpline has provided counseling and support in response to disasters such as Hurricane Sandy, the Boston Marathon bombing, and the Ebola outbreak.

The Disaster Distress Helpline is staffed by trained counselors from a network of crisis call centers located across the United States. These counselors provide:

  • Crisis counseling for people in emotional distress related to any natural or human-caused disaster
  • Information on how to recognize distress and its effects on individuals and families
  • Tips for healthy coping
  • Referrals to local crisis call centers for additional follow-up care and support

When you call or text, crisis counselors will listen to what’s on your mind with patience and without judgment. There is no need to give any identifying information when you contact the Disaster Distress Helpline. The counselor may ask you for some basic information at the end of the call, but these questions are optional and are intended to help SAMHSA keep track of the types of calls it receives.

Who Should Contact the Disaster Distress Helpline?

This crisis support service is for anyone experiencing emotional distress related to disasters such as:

The Disaster Distress Helpline also answers calls and texts related to infectious disease outbreaks, such as the Ebola outbreak, incidents of community unrest, and other traumatic events.

The impact of crises may affect people in different ways. Learn how to recognize the warning signs and risk factors for emotional distress related to natural and human-caused disasters.

The Disaster Distress Helpline is open to everyone. This includes survivors of disasters; loved ones of victims; first responders; rescue, recovery, and relief workers; clergy; and parents and caregivers. You may call for yourself or on behalf of someone else.

Call or Text

From the United States and its territories, call 1-800-985-5990 to connect with a trained crisis counselor, 24/7. Spanish-speakers can call the hotline and press “2” for 24/7 bilingual support.

Callers to the hotline can also connect with counselors in over 100 other languages via 3rd-party interpretation services; to connect with a counselor in your primary language, simply indicate your preferred language to the responding counselor and she/he will connect to a live interpreter (interpretation in less commonly-spoken languages may require calling back at an appointed time). Learn more and download information about the Disaster Distress Helpline in 30 of the most commonly-spoken languages in the U.S.

To connect with a live DDH crisis counselor 24/7 via SMS, from the 50 states text “TalkWithUs” for English or “Hablanos” for Spanish to 66746. Spanish-speakers from Puerto Rico can text “Hablanos” to 1-787-339-2663.

Texting is subscription-based and only involves a few steps:

  1. Enroll in the service by texting TalkWithUs or Hablanos exactly as written. It’s important to do this before sending your first text message because otherwise the enrollment may fail, and you will not be able to speak with a counselor, or you may accidentally subscribe to another service.
  2. Look for confirmation that your subscription was successful. You will receive a Success! message if it was.
  3. To unsubscribe, text Stop or Unsubscribe to 66746 (or 1-787-339-2663 from Puerto Rico) at any time. For help, text Help to 66746 (or 1-787-339-2663 from Puerto Rico).

Standard text and data message rates will apply when texting from mobile phones. International text and data rates may apply from within U.S. territories and free association nations. SAMHSA will not sell your phone numbers to other parties.

The Disaster Distress Helpline’s TTY number 1-800-846-8517 is available 24/7 to Deaf and hard of hearing individuals, who can also utilize the texting options or their preferred Relay service (including 7-1-1) to connect with the main DDH hotline 1-800-985-5990, 24/7.

Other Inquiries

If you’re not in immediate need of crisis counseling support and would like to contact us for other reasons, send an email. Contact us for:

  • Technical problems. If you encountered a technical problem while trying to contact the Disaster Distress Helpline, please include your name and preferred contact information in your email if you wish to receive a reply.
  • Provider inquiries. Providers with specific inquiries about technical assistance and support, requests for materials, and exploring collaborations are encouraged to send an email.
  • Feedback. To provide feedback about your experience reaching out to the Disaster Distress Helpline, send an email describing your experience and SAMHSA will look into the matter. Please include your name and preferred contact information if you wish to receive a reply.
  • Social media inquiries. Email us with questions about the Disaster Distress Helpline’s use of social media.
  • All media inquiries. Members of the media with questions about the Disaster Distress Helpline are encouraged to call the SAMHSA Media Services Team at 1-240-276-2130.

Our staff appreciate hearing from people about their experiences. SAMHSA takes feedback about our services, whether it is positive or negative, very seriously.

SAMHSA also encourages public promotion of the Disaster Distress Helpline. Anyone can use the Disaster Distress Helpline logo and telephone number on their website and link to the Disaster Distress Helpline’s materials and social media properties.

Call 211 for information about disaster-related evacuations, shelters, food and clothing distribution, volunteer opportunities, and other resources and referrals. Or visit the national 211 Call Center Search website to find the 211 information and referral center nearest you.

Last Updated: 11/11/2019

Deaf/Hard of Hearing & Spanish

Deaf/Hard of Hearing

Spanish Speakers

Twitter Tweets:

Facebook

Follow the Disaster Distress Helpline on Facebook.

01 – Helpline – SAMHSA’s National Helpline 24/7 – Línea Nacional de Ayuda de SAMHSA de salud mental y adicciones -1-800-622-4357
Jun 9 all-day

 

SAMHSA’s National Helpline, 1-800-662-HELP (4357) (also known as the Treatment Referral Routing Service), or TTY: 1-800-487-4889 is a confidential, free, 24-hour-a-day, 365-day-a-year, information service, in English and Spanish, for individuals and family members facing mental and/or substance use disorders. This service provides referrals to local treatment facilities, support groups, and community-based organizations.

Línea Nacional de Ayuda de SAMHSA

  • La Línea Nacional de Ayuda de SAMHSA es un servicio gratuito, confidencial, disponible las 24 horas, los 7 días de la semana, los 365 días del año. Esta línea telefónica es un servicio de información (en inglés y español) para personas y familias que enfrentan trastornos mentales o de uso de sustancias.

     

    Visite también el localizador de tratamientos.

Suggested Resources

What Is Substance Abuse Treatment? A Booklet for Families
Created for family members of people with alcohol abuse or drug abuse problems. Answers questions about substance abuse, its symptoms, different types of treatment, and recovery. Addresses concerns of children of parents with substance use/abuse problems.

It’s Not Your Fault (NACoA) (PDF | 12 KB)

Assures teens with parents who abuse alcohol or drugs that, “It’s not your fault!” and that they are not alone. Encourages teens to seek emotional support from other adults, school counselors, and youth support groups such as Alateen, and provides a resource list.

After an Attempt: A Guide for Taking Care of Your Family Member After Treatment in the Emergency Department
Aids family members in coping with the aftermath of a relative’s suicide attempt. Describes the emergency department treatment process, lists questions to ask about follow-up treatment, and describes how to reduce risk and ensure safety at home.

Family Therapy Can Help: For People in Recovery From Mental Illness or Addiction
Explores the role of family therapy in recovery from mental illness or substance abuse. Explains how family therapy sessions are run and who conducts them, describes a typical session, and provides information on its effectiveness in recovery.

Jun
10
Sat
2023
0 – Helpline – SAMHSA Disaster Distress Helpline @ 1-800-985-5990 (Multilingual) or 1-800-846-8517 (TTY) – 24/7 Weekdays and Weekends
Jun 10 all-day
0 - Helpline - SAMHSA Disaster Distress Helpline @ 1-800-985-5990 (Multilingual) or 1-800-846-8517 (TTY) - 24/7 Weekdays and Weekends

Excerpt(s) from link:

https://www.samhsa.gov/find-help/disaster-distress-helpline

Disaster Distress Helpline

SAMHSA’s Disaster Distress Helpline provides 24/7, 365-day-a-year crisis counseling and support to people experiencing emotional distress related to natural or human-caused disasters.

The Disaster Distress Helpline, 1-800-985-5990, is a 24/7, 365-day-a-year, national hotline dedicated to providing immediate crisis counseling for people who are experiencing emotional distress related to any natural or human-caused disaster. This toll-free, multilingual, and confidential crisis support service is available to all residents in the United States and its territories. Stress, anxiety, and other depression-like symptoms are common reactions after a disaster. Call 1-800-985-5990 or text TalkWithUs to 66746 to connect with a trained crisis counselor.

Counseling Services

The Disaster Distress Helpline puts people in need of counseling on the path to recovery. Our staff members provide counseling and support before, during, and after disasters and refer people to local disaster-related resources for follow-up care and support. Since its launch in February 2012, the Disaster Distress Helpline has provided counseling and support in response to disasters such as Hurricane Sandy, the Boston Marathon bombing, and the Ebola outbreak.

The Disaster Distress Helpline is staffed by trained counselors from a network of crisis call centers located across the United States. These counselors provide:

  • Crisis counseling for people in emotional distress related to any natural or human-caused disaster
  • Information on how to recognize distress and its effects on individuals and families
  • Tips for healthy coping
  • Referrals to local crisis call centers for additional follow-up care and support

When you call or text, crisis counselors will listen to what’s on your mind with patience and without judgment. There is no need to give any identifying information when you contact the Disaster Distress Helpline. The counselor may ask you for some basic information at the end of the call, but these questions are optional and are intended to help SAMHSA keep track of the types of calls it receives.

Who Should Contact the Disaster Distress Helpline?

This crisis support service is for anyone experiencing emotional distress related to disasters such as:

The Disaster Distress Helpline also answers calls and texts related to infectious disease outbreaks, such as the Ebola outbreak, incidents of community unrest, and other traumatic events.

The impact of crises may affect people in different ways. Learn how to recognize the warning signs and risk factors for emotional distress related to natural and human-caused disasters.

The Disaster Distress Helpline is open to everyone. This includes survivors of disasters; loved ones of victims; first responders; rescue, recovery, and relief workers; clergy; and parents and caregivers. You may call for yourself or on behalf of someone else.

Call or Text

From the United States and its territories, call 1-800-985-5990 to connect with a trained crisis counselor, 24/7. Spanish-speakers can call the hotline and press “2” for 24/7 bilingual support.

Callers to the hotline can also connect with counselors in over 100 other languages via 3rd-party interpretation services; to connect with a counselor in your primary language, simply indicate your preferred language to the responding counselor and she/he will connect to a live interpreter (interpretation in less commonly-spoken languages may require calling back at an appointed time). Learn more and download information about the Disaster Distress Helpline in 30 of the most commonly-spoken languages in the U.S.

To connect with a live DDH crisis counselor 24/7 via SMS, from the 50 states text “TalkWithUs” for English or “Hablanos” for Spanish to 66746. Spanish-speakers from Puerto Rico can text “Hablanos” to 1-787-339-2663.

Texting is subscription-based and only involves a few steps:

  1. Enroll in the service by texting TalkWithUs or Hablanos exactly as written. It’s important to do this before sending your first text message because otherwise the enrollment may fail, and you will not be able to speak with a counselor, or you may accidentally subscribe to another service.
  2. Look for confirmation that your subscription was successful. You will receive a Success! message if it was.
  3. To unsubscribe, text Stop or Unsubscribe to 66746 (or 1-787-339-2663 from Puerto Rico) at any time. For help, text Help to 66746 (or 1-787-339-2663 from Puerto Rico).

Standard text and data message rates will apply when texting from mobile phones. International text and data rates may apply from within U.S. territories and free association nations. SAMHSA will not sell your phone numbers to other parties.

The Disaster Distress Helpline’s TTY number 1-800-846-8517 is available 24/7 to Deaf and hard of hearing individuals, who can also utilize the texting options or their preferred Relay service (including 7-1-1) to connect with the main DDH hotline 1-800-985-5990, 24/7.

Other Inquiries

If you’re not in immediate need of crisis counseling support and would like to contact us for other reasons, send an email. Contact us for:

  • Technical problems. If you encountered a technical problem while trying to contact the Disaster Distress Helpline, please include your name and preferred contact information in your email if you wish to receive a reply.
  • Provider inquiries. Providers with specific inquiries about technical assistance and support, requests for materials, and exploring collaborations are encouraged to send an email.
  • Feedback. To provide feedback about your experience reaching out to the Disaster Distress Helpline, send an email describing your experience and SAMHSA will look into the matter. Please include your name and preferred contact information if you wish to receive a reply.
  • Social media inquiries. Email us with questions about the Disaster Distress Helpline’s use of social media.
  • All media inquiries. Members of the media with questions about the Disaster Distress Helpline are encouraged to call the SAMHSA Media Services Team at 1-240-276-2130.

Our staff appreciate hearing from people about their experiences. SAMHSA takes feedback about our services, whether it is positive or negative, very seriously.

SAMHSA also encourages public promotion of the Disaster Distress Helpline. Anyone can use the Disaster Distress Helpline logo and telephone number on their website and link to the Disaster Distress Helpline’s materials and social media properties.

Call 211 for information about disaster-related evacuations, shelters, food and clothing distribution, volunteer opportunities, and other resources and referrals. Or visit the national 211 Call Center Search website to find the 211 information and referral center nearest you.

Last Updated: 11/11/2019

Deaf/Hard of Hearing & Spanish

Deaf/Hard of Hearing

Spanish Speakers

Twitter Tweets:

Facebook

Follow the Disaster Distress Helpline on Facebook.

01 – Helpline – SAMHSA’s National Helpline 24/7 – Línea Nacional de Ayuda de SAMHSA de salud mental y adicciones -1-800-622-4357
Jun 10 all-day

 

SAMHSA’s National Helpline, 1-800-662-HELP (4357) (also known as the Treatment Referral Routing Service), or TTY: 1-800-487-4889 is a confidential, free, 24-hour-a-day, 365-day-a-year, information service, in English and Spanish, for individuals and family members facing mental and/or substance use disorders. This service provides referrals to local treatment facilities, support groups, and community-based organizations.

Línea Nacional de Ayuda de SAMHSA

  • La Línea Nacional de Ayuda de SAMHSA es un servicio gratuito, confidencial, disponible las 24 horas, los 7 días de la semana, los 365 días del año. Esta línea telefónica es un servicio de información (en inglés y español) para personas y familias que enfrentan trastornos mentales o de uso de sustancias.

     

    Visite también el localizador de tratamientos.

Suggested Resources

What Is Substance Abuse Treatment? A Booklet for Families
Created for family members of people with alcohol abuse or drug abuse problems. Answers questions about substance abuse, its symptoms, different types of treatment, and recovery. Addresses concerns of children of parents with substance use/abuse problems.

It’s Not Your Fault (NACoA) (PDF | 12 KB)

Assures teens with parents who abuse alcohol or drugs that, “It’s not your fault!” and that they are not alone. Encourages teens to seek emotional support from other adults, school counselors, and youth support groups such as Alateen, and provides a resource list.

After an Attempt: A Guide for Taking Care of Your Family Member After Treatment in the Emergency Department
Aids family members in coping with the aftermath of a relative’s suicide attempt. Describes the emergency department treatment process, lists questions to ask about follow-up treatment, and describes how to reduce risk and ensure safety at home.

Family Therapy Can Help: For People in Recovery From Mental Illness or Addiction
Explores the role of family therapy in recovery from mental illness or substance abuse. Explains how family therapy sessions are run and who conducts them, describes a typical session, and provides information on its effectiveness in recovery.

Jun
11
Sun
2023
0 – Helpline – SAMHSA Disaster Distress Helpline @ 1-800-985-5990 (Multilingual) or 1-800-846-8517 (TTY) – 24/7 Weekdays and Weekends
Jun 11 all-day
0 - Helpline - SAMHSA Disaster Distress Helpline @ 1-800-985-5990 (Multilingual) or 1-800-846-8517 (TTY) - 24/7 Weekdays and Weekends

Excerpt(s) from link:

https://www.samhsa.gov/find-help/disaster-distress-helpline

Disaster Distress Helpline

SAMHSA’s Disaster Distress Helpline provides 24/7, 365-day-a-year crisis counseling and support to people experiencing emotional distress related to natural or human-caused disasters.

The Disaster Distress Helpline, 1-800-985-5990, is a 24/7, 365-day-a-year, national hotline dedicated to providing immediate crisis counseling for people who are experiencing emotional distress related to any natural or human-caused disaster. This toll-free, multilingual, and confidential crisis support service is available to all residents in the United States and its territories. Stress, anxiety, and other depression-like symptoms are common reactions after a disaster. Call 1-800-985-5990 or text TalkWithUs to 66746 to connect with a trained crisis counselor.

Counseling Services

The Disaster Distress Helpline puts people in need of counseling on the path to recovery. Our staff members provide counseling and support before, during, and after disasters and refer people to local disaster-related resources for follow-up care and support. Since its launch in February 2012, the Disaster Distress Helpline has provided counseling and support in response to disasters such as Hurricane Sandy, the Boston Marathon bombing, and the Ebola outbreak.

The Disaster Distress Helpline is staffed by trained counselors from a network of crisis call centers located across the United States. These counselors provide:

  • Crisis counseling for people in emotional distress related to any natural or human-caused disaster
  • Information on how to recognize distress and its effects on individuals and families
  • Tips for healthy coping
  • Referrals to local crisis call centers for additional follow-up care and support

When you call or text, crisis counselors will listen to what’s on your mind with patience and without judgment. There is no need to give any identifying information when you contact the Disaster Distress Helpline. The counselor may ask you for some basic information at the end of the call, but these questions are optional and are intended to help SAMHSA keep track of the types of calls it receives.

Who Should Contact the Disaster Distress Helpline?

This crisis support service is for anyone experiencing emotional distress related to disasters such as:

The Disaster Distress Helpline also answers calls and texts related to infectious disease outbreaks, such as the Ebola outbreak, incidents of community unrest, and other traumatic events.

The impact of crises may affect people in different ways. Learn how to recognize the warning signs and risk factors for emotional distress related to natural and human-caused disasters.

The Disaster Distress Helpline is open to everyone. This includes survivors of disasters; loved ones of victims; first responders; rescue, recovery, and relief workers; clergy; and parents and caregivers. You may call for yourself or on behalf of someone else.

Call or Text

From the United States and its territories, call 1-800-985-5990 to connect with a trained crisis counselor, 24/7. Spanish-speakers can call the hotline and press “2” for 24/7 bilingual support.

Callers to the hotline can also connect with counselors in over 100 other languages via 3rd-party interpretation services; to connect with a counselor in your primary language, simply indicate your preferred language to the responding counselor and she/he will connect to a live interpreter (interpretation in less commonly-spoken languages may require calling back at an appointed time). Learn more and download information about the Disaster Distress Helpline in 30 of the most commonly-spoken languages in the U.S.

To connect with a live DDH crisis counselor 24/7 via SMS, from the 50 states text “TalkWithUs” for English or “Hablanos” for Spanish to 66746. Spanish-speakers from Puerto Rico can text “Hablanos” to 1-787-339-2663.

Texting is subscription-based and only involves a few steps:

  1. Enroll in the service by texting TalkWithUs or Hablanos exactly as written. It’s important to do this before sending your first text message because otherwise the enrollment may fail, and you will not be able to speak with a counselor, or you may accidentally subscribe to another service.
  2. Look for confirmation that your subscription was successful. You will receive a Success! message if it was.
  3. To unsubscribe, text Stop or Unsubscribe to 66746 (or 1-787-339-2663 from Puerto Rico) at any time. For help, text Help to 66746 (or 1-787-339-2663 from Puerto Rico).

Standard text and data message rates will apply when texting from mobile phones. International text and data rates may apply from within U.S. territories and free association nations. SAMHSA will not sell your phone numbers to other parties.

The Disaster Distress Helpline’s TTY number 1-800-846-8517 is available 24/7 to Deaf and hard of hearing individuals, who can also utilize the texting options or their preferred Relay service (including 7-1-1) to connect with the main DDH hotline 1-800-985-5990, 24/7.

Other Inquiries

If you’re not in immediate need of crisis counseling support and would like to contact us for other reasons, send an email. Contact us for:

  • Technical problems. If you encountered a technical problem while trying to contact the Disaster Distress Helpline, please include your name and preferred contact information in your email if you wish to receive a reply.
  • Provider inquiries. Providers with specific inquiries about technical assistance and support, requests for materials, and exploring collaborations are encouraged to send an email.
  • Feedback. To provide feedback about your experience reaching out to the Disaster Distress Helpline, send an email describing your experience and SAMHSA will look into the matter. Please include your name and preferred contact information if you wish to receive a reply.
  • Social media inquiries. Email us with questions about the Disaster Distress Helpline’s use of social media.
  • All media inquiries. Members of the media with questions about the Disaster Distress Helpline are encouraged to call the SAMHSA Media Services Team at 1-240-276-2130.

Our staff appreciate hearing from people about their experiences. SAMHSA takes feedback about our services, whether it is positive or negative, very seriously.

SAMHSA also encourages public promotion of the Disaster Distress Helpline. Anyone can use the Disaster Distress Helpline logo and telephone number on their website and link to the Disaster Distress Helpline’s materials and social media properties.

Call 211 for information about disaster-related evacuations, shelters, food and clothing distribution, volunteer opportunities, and other resources and referrals. Or visit the national 211 Call Center Search website to find the 211 information and referral center nearest you.

Last Updated: 11/11/2019

Deaf/Hard of Hearing & Spanish

Deaf/Hard of Hearing

Spanish Speakers

Twitter Tweets:

Facebook

Follow the Disaster Distress Helpline on Facebook.

01 – Helpline – SAMHSA’s National Helpline 24/7 – Línea Nacional de Ayuda de SAMHSA de salud mental y adicciones -1-800-622-4357
Jun 11 all-day

 

SAMHSA’s National Helpline, 1-800-662-HELP (4357) (also known as the Treatment Referral Routing Service), or TTY: 1-800-487-4889 is a confidential, free, 24-hour-a-day, 365-day-a-year, information service, in English and Spanish, for individuals and family members facing mental and/or substance use disorders. This service provides referrals to local treatment facilities, support groups, and community-based organizations.

Línea Nacional de Ayuda de SAMHSA

  • La Línea Nacional de Ayuda de SAMHSA es un servicio gratuito, confidencial, disponible las 24 horas, los 7 días de la semana, los 365 días del año. Esta línea telefónica es un servicio de información (en inglés y español) para personas y familias que enfrentan trastornos mentales o de uso de sustancias.

     

    Visite también el localizador de tratamientos.

Suggested Resources

What Is Substance Abuse Treatment? A Booklet for Families
Created for family members of people with alcohol abuse or drug abuse problems. Answers questions about substance abuse, its symptoms, different types of treatment, and recovery. Addresses concerns of children of parents with substance use/abuse problems.

It’s Not Your Fault (NACoA) (PDF | 12 KB)

Assures teens with parents who abuse alcohol or drugs that, “It’s not your fault!” and that they are not alone. Encourages teens to seek emotional support from other adults, school counselors, and youth support groups such as Alateen, and provides a resource list.

After an Attempt: A Guide for Taking Care of Your Family Member After Treatment in the Emergency Department
Aids family members in coping with the aftermath of a relative’s suicide attempt. Describes the emergency department treatment process, lists questions to ask about follow-up treatment, and describes how to reduce risk and ensure safety at home.

Family Therapy Can Help: For People in Recovery From Mental Illness or Addiction
Explores the role of family therapy in recovery from mental illness or substance abuse. Explains how family therapy sessions are run and who conducts them, describes a typical session, and provides information on its effectiveness in recovery.

Jun
12
Mon
2023
0 – Helpline – SAMHSA Disaster Distress Helpline @ 1-800-985-5990 (Multilingual) or 1-800-846-8517 (TTY) – 24/7 Weekdays and Weekends
Jun 12 all-day
0 - Helpline - SAMHSA Disaster Distress Helpline @ 1-800-985-5990 (Multilingual) or 1-800-846-8517 (TTY) - 24/7 Weekdays and Weekends

Excerpt(s) from link:

https://www.samhsa.gov/find-help/disaster-distress-helpline

Disaster Distress Helpline

SAMHSA’s Disaster Distress Helpline provides 24/7, 365-day-a-year crisis counseling and support to people experiencing emotional distress related to natural or human-caused disasters.

The Disaster Distress Helpline, 1-800-985-5990, is a 24/7, 365-day-a-year, national hotline dedicated to providing immediate crisis counseling for people who are experiencing emotional distress related to any natural or human-caused disaster. This toll-free, multilingual, and confidential crisis support service is available to all residents in the United States and its territories. Stress, anxiety, and other depression-like symptoms are common reactions after a disaster. Call 1-800-985-5990 or text TalkWithUs to 66746 to connect with a trained crisis counselor.

Counseling Services

The Disaster Distress Helpline puts people in need of counseling on the path to recovery. Our staff members provide counseling and support before, during, and after disasters and refer people to local disaster-related resources for follow-up care and support. Since its launch in February 2012, the Disaster Distress Helpline has provided counseling and support in response to disasters such as Hurricane Sandy, the Boston Marathon bombing, and the Ebola outbreak.

The Disaster Distress Helpline is staffed by trained counselors from a network of crisis call centers located across the United States. These counselors provide:

  • Crisis counseling for people in emotional distress related to any natural or human-caused disaster
  • Information on how to recognize distress and its effects on individuals and families
  • Tips for healthy coping
  • Referrals to local crisis call centers for additional follow-up care and support

When you call or text, crisis counselors will listen to what’s on your mind with patience and without judgment. There is no need to give any identifying information when you contact the Disaster Distress Helpline. The counselor may ask you for some basic information at the end of the call, but these questions are optional and are intended to help SAMHSA keep track of the types of calls it receives.

Who Should Contact the Disaster Distress Helpline?

This crisis support service is for anyone experiencing emotional distress related to disasters such as:

The Disaster Distress Helpline also answers calls and texts related to infectious disease outbreaks, such as the Ebola outbreak, incidents of community unrest, and other traumatic events.

The impact of crises may affect people in different ways. Learn how to recognize the warning signs and risk factors for emotional distress related to natural and human-caused disasters.

The Disaster Distress Helpline is open to everyone. This includes survivors of disasters; loved ones of victims; first responders; rescue, recovery, and relief workers; clergy; and parents and caregivers. You may call for yourself or on behalf of someone else.

Call or Text

From the United States and its territories, call 1-800-985-5990 to connect with a trained crisis counselor, 24/7. Spanish-speakers can call the hotline and press “2” for 24/7 bilingual support.

Callers to the hotline can also connect with counselors in over 100 other languages via 3rd-party interpretation services; to connect with a counselor in your primary language, simply indicate your preferred language to the responding counselor and she/he will connect to a live interpreter (interpretation in less commonly-spoken languages may require calling back at an appointed time). Learn more and download information about the Disaster Distress Helpline in 30 of the most commonly-spoken languages in the U.S.

To connect with a live DDH crisis counselor 24/7 via SMS, from the 50 states text “TalkWithUs” for English or “Hablanos” for Spanish to 66746. Spanish-speakers from Puerto Rico can text “Hablanos” to 1-787-339-2663.

Texting is subscription-based and only involves a few steps:

  1. Enroll in the service by texting TalkWithUs or Hablanos exactly as written. It’s important to do this before sending your first text message because otherwise the enrollment may fail, and you will not be able to speak with a counselor, or you may accidentally subscribe to another service.
  2. Look for confirmation that your subscription was successful. You will receive a Success! message if it was.
  3. To unsubscribe, text Stop or Unsubscribe to 66746 (or 1-787-339-2663 from Puerto Rico) at any time. For help, text Help to 66746 (or 1-787-339-2663 from Puerto Rico).

Standard text and data message rates will apply when texting from mobile phones. International text and data rates may apply from within U.S. territories and free association nations. SAMHSA will not sell your phone numbers to other parties.

The Disaster Distress Helpline’s TTY number 1-800-846-8517 is available 24/7 to Deaf and hard of hearing individuals, who can also utilize the texting options or their preferred Relay service (including 7-1-1) to connect with the main DDH hotline 1-800-985-5990, 24/7.

Other Inquiries

If you’re not in immediate need of crisis counseling support and would like to contact us for other reasons, send an email. Contact us for:

  • Technical problems. If you encountered a technical problem while trying to contact the Disaster Distress Helpline, please include your name and preferred contact information in your email if you wish to receive a reply.
  • Provider inquiries. Providers with specific inquiries about technical assistance and support, requests for materials, and exploring collaborations are encouraged to send an email.
  • Feedback. To provide feedback about your experience reaching out to the Disaster Distress Helpline, send an email describing your experience and SAMHSA will look into the matter. Please include your name and preferred contact information if you wish to receive a reply.
  • Social media inquiries. Email us with questions about the Disaster Distress Helpline’s use of social media.
  • All media inquiries. Members of the media with questions about the Disaster Distress Helpline are encouraged to call the SAMHSA Media Services Team at 1-240-276-2130.

Our staff appreciate hearing from people about their experiences. SAMHSA takes feedback about our services, whether it is positive or negative, very seriously.

SAMHSA also encourages public promotion of the Disaster Distress Helpline. Anyone can use the Disaster Distress Helpline logo and telephone number on their website and link to the Disaster Distress Helpline’s materials and social media properties.

Call 211 for information about disaster-related evacuations, shelters, food and clothing distribution, volunteer opportunities, and other resources and referrals. Or visit the national 211 Call Center Search website to find the 211 information and referral center nearest you.

Last Updated: 11/11/2019

Deaf/Hard of Hearing & Spanish

Deaf/Hard of Hearing

Spanish Speakers

Twitter Tweets:

Facebook

Follow the Disaster Distress Helpline on Facebook.

01 – Helpline – SAMHSA’s National Helpline 24/7 – Línea Nacional de Ayuda de SAMHSA de salud mental y adicciones -1-800-622-4357
Jun 12 all-day

 

SAMHSA’s National Helpline, 1-800-662-HELP (4357) (also known as the Treatment Referral Routing Service), or TTY: 1-800-487-4889 is a confidential, free, 24-hour-a-day, 365-day-a-year, information service, in English and Spanish, for individuals and family members facing mental and/or substance use disorders. This service provides referrals to local treatment facilities, support groups, and community-based organizations.

Línea Nacional de Ayuda de SAMHSA

  • La Línea Nacional de Ayuda de SAMHSA es un servicio gratuito, confidencial, disponible las 24 horas, los 7 días de la semana, los 365 días del año. Esta línea telefónica es un servicio de información (en inglés y español) para personas y familias que enfrentan trastornos mentales o de uso de sustancias.

     

    Visite también el localizador de tratamientos.

Suggested Resources

What Is Substance Abuse Treatment? A Booklet for Families
Created for family members of people with alcohol abuse or drug abuse problems. Answers questions about substance abuse, its symptoms, different types of treatment, and recovery. Addresses concerns of children of parents with substance use/abuse problems.

It’s Not Your Fault (NACoA) (PDF | 12 KB)

Assures teens with parents who abuse alcohol or drugs that, “It’s not your fault!” and that they are not alone. Encourages teens to seek emotional support from other adults, school counselors, and youth support groups such as Alateen, and provides a resource list.

After an Attempt: A Guide for Taking Care of Your Family Member After Treatment in the Emergency Department
Aids family members in coping with the aftermath of a relative’s suicide attempt. Describes the emergency department treatment process, lists questions to ask about follow-up treatment, and describes how to reduce risk and ensure safety at home.

Family Therapy Can Help: For People in Recovery From Mental Illness or Addiction
Explores the role of family therapy in recovery from mental illness or substance abuse. Explains how family therapy sessions are run and who conducts them, describes a typical session, and provides information on its effectiveness in recovery.

Jun
13
Tue
2023
0 – Helpline – SAMHSA Disaster Distress Helpline @ 1-800-985-5990 (Multilingual) or 1-800-846-8517 (TTY) – 24/7 Weekdays and Weekends
Jun 13 all-day
0 - Helpline - SAMHSA Disaster Distress Helpline @ 1-800-985-5990 (Multilingual) or 1-800-846-8517 (TTY) - 24/7 Weekdays and Weekends

Excerpt(s) from link:

https://www.samhsa.gov/find-help/disaster-distress-helpline

Disaster Distress Helpline

SAMHSA’s Disaster Distress Helpline provides 24/7, 365-day-a-year crisis counseling and support to people experiencing emotional distress related to natural or human-caused disasters.

The Disaster Distress Helpline, 1-800-985-5990, is a 24/7, 365-day-a-year, national hotline dedicated to providing immediate crisis counseling for people who are experiencing emotional distress related to any natural or human-caused disaster. This toll-free, multilingual, and confidential crisis support service is available to all residents in the United States and its territories. Stress, anxiety, and other depression-like symptoms are common reactions after a disaster. Call 1-800-985-5990 or text TalkWithUs to 66746 to connect with a trained crisis counselor.

Counseling Services

The Disaster Distress Helpline puts people in need of counseling on the path to recovery. Our staff members provide counseling and support before, during, and after disasters and refer people to local disaster-related resources for follow-up care and support. Since its launch in February 2012, the Disaster Distress Helpline has provided counseling and support in response to disasters such as Hurricane Sandy, the Boston Marathon bombing, and the Ebola outbreak.

The Disaster Distress Helpline is staffed by trained counselors from a network of crisis call centers located across the United States. These counselors provide:

  • Crisis counseling for people in emotional distress related to any natural or human-caused disaster
  • Information on how to recognize distress and its effects on individuals and families
  • Tips for healthy coping
  • Referrals to local crisis call centers for additional follow-up care and support

When you call or text, crisis counselors will listen to what’s on your mind with patience and without judgment. There is no need to give any identifying information when you contact the Disaster Distress Helpline. The counselor may ask you for some basic information at the end of the call, but these questions are optional and are intended to help SAMHSA keep track of the types of calls it receives.

Who Should Contact the Disaster Distress Helpline?

This crisis support service is for anyone experiencing emotional distress related to disasters such as:

The Disaster Distress Helpline also answers calls and texts related to infectious disease outbreaks, such as the Ebola outbreak, incidents of community unrest, and other traumatic events.

The impact of crises may affect people in different ways. Learn how to recognize the warning signs and risk factors for emotional distress related to natural and human-caused disasters.

The Disaster Distress Helpline is open to everyone. This includes survivors of disasters; loved ones of victims; first responders; rescue, recovery, and relief workers; clergy; and parents and caregivers. You may call for yourself or on behalf of someone else.

Call or Text

From the United States and its territories, call 1-800-985-5990 to connect with a trained crisis counselor, 24/7. Spanish-speakers can call the hotline and press “2” for 24/7 bilingual support.

Callers to the hotline can also connect with counselors in over 100 other languages via 3rd-party interpretation services; to connect with a counselor in your primary language, simply indicate your preferred language to the responding counselor and she/he will connect to a live interpreter (interpretation in less commonly-spoken languages may require calling back at an appointed time). Learn more and download information about the Disaster Distress Helpline in 30 of the most commonly-spoken languages in the U.S.

To connect with a live DDH crisis counselor 24/7 via SMS, from the 50 states text “TalkWithUs” for English or “Hablanos” for Spanish to 66746. Spanish-speakers from Puerto Rico can text “Hablanos” to 1-787-339-2663.

Texting is subscription-based and only involves a few steps:

  1. Enroll in the service by texting TalkWithUs or Hablanos exactly as written. It’s important to do this before sending your first text message because otherwise the enrollment may fail, and you will not be able to speak with a counselor, or you may accidentally subscribe to another service.
  2. Look for confirmation that your subscription was successful. You will receive a Success! message if it was.
  3. To unsubscribe, text Stop or Unsubscribe to 66746 (or 1-787-339-2663 from Puerto Rico) at any time. For help, text Help to 66746 (or 1-787-339-2663 from Puerto Rico).

Standard text and data message rates will apply when texting from mobile phones. International text and data rates may apply from within U.S. territories and free association nations. SAMHSA will not sell your phone numbers to other parties.

The Disaster Distress Helpline’s TTY number 1-800-846-8517 is available 24/7 to Deaf and hard of hearing individuals, who can also utilize the texting options or their preferred Relay service (including 7-1-1) to connect with the main DDH hotline 1-800-985-5990, 24/7.

Other Inquiries

If you’re not in immediate need of crisis counseling support and would like to contact us for other reasons, send an email. Contact us for:

  • Technical problems. If you encountered a technical problem while trying to contact the Disaster Distress Helpline, please include your name and preferred contact information in your email if you wish to receive a reply.
  • Provider inquiries. Providers with specific inquiries about technical assistance and support, requests for materials, and exploring collaborations are encouraged to send an email.
  • Feedback. To provide feedback about your experience reaching out to the Disaster Distress Helpline, send an email describing your experience and SAMHSA will look into the matter. Please include your name and preferred contact information if you wish to receive a reply.
  • Social media inquiries. Email us with questions about the Disaster Distress Helpline’s use of social media.
  • All media inquiries. Members of the media with questions about the Disaster Distress Helpline are encouraged to call the SAMHSA Media Services Team at 1-240-276-2130.

Our staff appreciate hearing from people about their experiences. SAMHSA takes feedback about our services, whether it is positive or negative, very seriously.

SAMHSA also encourages public promotion of the Disaster Distress Helpline. Anyone can use the Disaster Distress Helpline logo and telephone number on their website and link to the Disaster Distress Helpline’s materials and social media properties.

Call 211 for information about disaster-related evacuations, shelters, food and clothing distribution, volunteer opportunities, and other resources and referrals. Or visit the national 211 Call Center Search website to find the 211 information and referral center nearest you.

Last Updated: 11/11/2019

Deaf/Hard of Hearing & Spanish

Deaf/Hard of Hearing

Spanish Speakers

Twitter Tweets:

Facebook

Follow the Disaster Distress Helpline on Facebook.

01 – Helpline – SAMHSA’s National Helpline 24/7 – Línea Nacional de Ayuda de SAMHSA de salud mental y adicciones -1-800-622-4357
Jun 13 all-day

 

SAMHSA’s National Helpline, 1-800-662-HELP (4357) (also known as the Treatment Referral Routing Service), or TTY: 1-800-487-4889 is a confidential, free, 24-hour-a-day, 365-day-a-year, information service, in English and Spanish, for individuals and family members facing mental and/or substance use disorders. This service provides referrals to local treatment facilities, support groups, and community-based organizations.

Línea Nacional de Ayuda de SAMHSA

  • La Línea Nacional de Ayuda de SAMHSA es un servicio gratuito, confidencial, disponible las 24 horas, los 7 días de la semana, los 365 días del año. Esta línea telefónica es un servicio de información (en inglés y español) para personas y familias que enfrentan trastornos mentales o de uso de sustancias.

     

    Visite también el localizador de tratamientos.

Suggested Resources

What Is Substance Abuse Treatment? A Booklet for Families
Created for family members of people with alcohol abuse or drug abuse problems. Answers questions about substance abuse, its symptoms, different types of treatment, and recovery. Addresses concerns of children of parents with substance use/abuse problems.

It’s Not Your Fault (NACoA) (PDF | 12 KB)

Assures teens with parents who abuse alcohol or drugs that, “It’s not your fault!” and that they are not alone. Encourages teens to seek emotional support from other adults, school counselors, and youth support groups such as Alateen, and provides a resource list.

After an Attempt: A Guide for Taking Care of Your Family Member After Treatment in the Emergency Department
Aids family members in coping with the aftermath of a relative’s suicide attempt. Describes the emergency department treatment process, lists questions to ask about follow-up treatment, and describes how to reduce risk and ensure safety at home.

Family Therapy Can Help: For People in Recovery From Mental Illness or Addiction
Explores the role of family therapy in recovery from mental illness or substance abuse. Explains how family therapy sessions are run and who conducts them, describes a typical session, and provides information on its effectiveness in recovery.

Jun
14
Wed
2023
0 – Helpline – SAMHSA Disaster Distress Helpline @ 1-800-985-5990 (Multilingual) or 1-800-846-8517 (TTY) – 24/7 Weekdays and Weekends
Jun 14 all-day
0 - Helpline - SAMHSA Disaster Distress Helpline @ 1-800-985-5990 (Multilingual) or 1-800-846-8517 (TTY) - 24/7 Weekdays and Weekends

Excerpt(s) from link:

https://www.samhsa.gov/find-help/disaster-distress-helpline

Disaster Distress Helpline

SAMHSA’s Disaster Distress Helpline provides 24/7, 365-day-a-year crisis counseling and support to people experiencing emotional distress related to natural or human-caused disasters.

The Disaster Distress Helpline, 1-800-985-5990, is a 24/7, 365-day-a-year, national hotline dedicated to providing immediate crisis counseling for people who are experiencing emotional distress related to any natural or human-caused disaster. This toll-free, multilingual, and confidential crisis support service is available to all residents in the United States and its territories. Stress, anxiety, and other depression-like symptoms are common reactions after a disaster. Call 1-800-985-5990 or text TalkWithUs to 66746 to connect with a trained crisis counselor.

Counseling Services

The Disaster Distress Helpline puts people in need of counseling on the path to recovery. Our staff members provide counseling and support before, during, and after disasters and refer people to local disaster-related resources for follow-up care and support. Since its launch in February 2012, the Disaster Distress Helpline has provided counseling and support in response to disasters such as Hurricane Sandy, the Boston Marathon bombing, and the Ebola outbreak.

The Disaster Distress Helpline is staffed by trained counselors from a network of crisis call centers located across the United States. These counselors provide:

  • Crisis counseling for people in emotional distress related to any natural or human-caused disaster
  • Information on how to recognize distress and its effects on individuals and families
  • Tips for healthy coping
  • Referrals to local crisis call centers for additional follow-up care and support

When you call or text, crisis counselors will listen to what’s on your mind with patience and without judgment. There is no need to give any identifying information when you contact the Disaster Distress Helpline. The counselor may ask you for some basic information at the end of the call, but these questions are optional and are intended to help SAMHSA keep track of the types of calls it receives.

Who Should Contact the Disaster Distress Helpline?

This crisis support service is for anyone experiencing emotional distress related to disasters such as:

The Disaster Distress Helpline also answers calls and texts related to infectious disease outbreaks, such as the Ebola outbreak, incidents of community unrest, and other traumatic events.

The impact of crises may affect people in different ways. Learn how to recognize the warning signs and risk factors for emotional distress related to natural and human-caused disasters.

The Disaster Distress Helpline is open to everyone. This includes survivors of disasters; loved ones of victims; first responders; rescue, recovery, and relief workers; clergy; and parents and caregivers. You may call for yourself or on behalf of someone else.

Call or Text

From the United States and its territories, call 1-800-985-5990 to connect with a trained crisis counselor, 24/7. Spanish-speakers can call the hotline and press “2” for 24/7 bilingual support.

Callers to the hotline can also connect with counselors in over 100 other languages via 3rd-party interpretation services; to connect with a counselor in your primary language, simply indicate your preferred language to the responding counselor and she/he will connect to a live interpreter (interpretation in less commonly-spoken languages may require calling back at an appointed time). Learn more and download information about the Disaster Distress Helpline in 30 of the most commonly-spoken languages in the U.S.

To connect with a live DDH crisis counselor 24/7 via SMS, from the 50 states text “TalkWithUs” for English or “Hablanos” for Spanish to 66746. Spanish-speakers from Puerto Rico can text “Hablanos” to 1-787-339-2663.

Texting is subscription-based and only involves a few steps:

  1. Enroll in the service by texting TalkWithUs or Hablanos exactly as written. It’s important to do this before sending your first text message because otherwise the enrollment may fail, and you will not be able to speak with a counselor, or you may accidentally subscribe to another service.
  2. Look for confirmation that your subscription was successful. You will receive a Success! message if it was.
  3. To unsubscribe, text Stop or Unsubscribe to 66746 (or 1-787-339-2663 from Puerto Rico) at any time. For help, text Help to 66746 (or 1-787-339-2663 from Puerto Rico).

Standard text and data message rates will apply when texting from mobile phones. International text and data rates may apply from within U.S. territories and free association nations. SAMHSA will not sell your phone numbers to other parties.

The Disaster Distress Helpline’s TTY number 1-800-846-8517 is available 24/7 to Deaf and hard of hearing individuals, who can also utilize the texting options or their preferred Relay service (including 7-1-1) to connect with the main DDH hotline 1-800-985-5990, 24/7.

Other Inquiries

If you’re not in immediate need of crisis counseling support and would like to contact us for other reasons, send an email. Contact us for:

  • Technical problems. If you encountered a technical problem while trying to contact the Disaster Distress Helpline, please include your name and preferred contact information in your email if you wish to receive a reply.
  • Provider inquiries. Providers with specific inquiries about technical assistance and support, requests for materials, and exploring collaborations are encouraged to send an email.
  • Feedback. To provide feedback about your experience reaching out to the Disaster Distress Helpline, send an email describing your experience and SAMHSA will look into the matter. Please include your name and preferred contact information if you wish to receive a reply.
  • Social media inquiries. Email us with questions about the Disaster Distress Helpline’s use of social media.
  • All media inquiries. Members of the media with questions about the Disaster Distress Helpline are encouraged to call the SAMHSA Media Services Team at 1-240-276-2130.

Our staff appreciate hearing from people about their experiences. SAMHSA takes feedback about our services, whether it is positive or negative, very seriously.

SAMHSA also encourages public promotion of the Disaster Distress Helpline. Anyone can use the Disaster Distress Helpline logo and telephone number on their website and link to the Disaster Distress Helpline’s materials and social media properties.

Call 211 for information about disaster-related evacuations, shelters, food and clothing distribution, volunteer opportunities, and other resources and referrals. Or visit the national 211 Call Center Search website to find the 211 information and referral center nearest you.

Last Updated: 11/11/2019

Deaf/Hard of Hearing & Spanish

Deaf/Hard of Hearing

Spanish Speakers

Twitter Tweets:

Facebook

Follow the Disaster Distress Helpline on Facebook.

01 – Helpline – SAMHSA’s National Helpline 24/7 – Línea Nacional de Ayuda de SAMHSA de salud mental y adicciones -1-800-622-4357
Jun 14 all-day

 

SAMHSA’s National Helpline, 1-800-662-HELP (4357) (also known as the Treatment Referral Routing Service), or TTY: 1-800-487-4889 is a confidential, free, 24-hour-a-day, 365-day-a-year, information service, in English and Spanish, for individuals and family members facing mental and/or substance use disorders. This service provides referrals to local treatment facilities, support groups, and community-based organizations.

Línea Nacional de Ayuda de SAMHSA

  • La Línea Nacional de Ayuda de SAMHSA es un servicio gratuito, confidencial, disponible las 24 horas, los 7 días de la semana, los 365 días del año. Esta línea telefónica es un servicio de información (en inglés y español) para personas y familias que enfrentan trastornos mentales o de uso de sustancias.

     

    Visite también el localizador de tratamientos.

Suggested Resources

What Is Substance Abuse Treatment? A Booklet for Families
Created for family members of people with alcohol abuse or drug abuse problems. Answers questions about substance abuse, its symptoms, different types of treatment, and recovery. Addresses concerns of children of parents with substance use/abuse problems.

It’s Not Your Fault (NACoA) (PDF | 12 KB)

Assures teens with parents who abuse alcohol or drugs that, “It’s not your fault!” and that they are not alone. Encourages teens to seek emotional support from other adults, school counselors, and youth support groups such as Alateen, and provides a resource list.

After an Attempt: A Guide for Taking Care of Your Family Member After Treatment in the Emergency Department
Aids family members in coping with the aftermath of a relative’s suicide attempt. Describes the emergency department treatment process, lists questions to ask about follow-up treatment, and describes how to reduce risk and ensure safety at home.

Family Therapy Can Help: For People in Recovery From Mental Illness or Addiction
Explores the role of family therapy in recovery from mental illness or substance abuse. Explains how family therapy sessions are run and who conducts them, describes a typical session, and provides information on its effectiveness in recovery.

Jun
15
Thu
2023
0 – Helpline – SAMHSA Disaster Distress Helpline @ 1-800-985-5990 (Multilingual) or 1-800-846-8517 (TTY) – 24/7 Weekdays and Weekends
Jun 15 all-day
0 - Helpline - SAMHSA Disaster Distress Helpline @ 1-800-985-5990 (Multilingual) or 1-800-846-8517 (TTY) - 24/7 Weekdays and Weekends

Excerpt(s) from link:

https://www.samhsa.gov/find-help/disaster-distress-helpline

Disaster Distress Helpline

SAMHSA’s Disaster Distress Helpline provides 24/7, 365-day-a-year crisis counseling and support to people experiencing emotional distress related to natural or human-caused disasters.

The Disaster Distress Helpline, 1-800-985-5990, is a 24/7, 365-day-a-year, national hotline dedicated to providing immediate crisis counseling for people who are experiencing emotional distress related to any natural or human-caused disaster. This toll-free, multilingual, and confidential crisis support service is available to all residents in the United States and its territories. Stress, anxiety, and other depression-like symptoms are common reactions after a disaster. Call 1-800-985-5990 or text TalkWithUs to 66746 to connect with a trained crisis counselor.

Counseling Services

The Disaster Distress Helpline puts people in need of counseling on the path to recovery. Our staff members provide counseling and support before, during, and after disasters and refer people to local disaster-related resources for follow-up care and support. Since its launch in February 2012, the Disaster Distress Helpline has provided counseling and support in response to disasters such as Hurricane Sandy, the Boston Marathon bombing, and the Ebola outbreak.

The Disaster Distress Helpline is staffed by trained counselors from a network of crisis call centers located across the United States. These counselors provide:

  • Crisis counseling for people in emotional distress related to any natural or human-caused disaster
  • Information on how to recognize distress and its effects on individuals and families
  • Tips for healthy coping
  • Referrals to local crisis call centers for additional follow-up care and support

When you call or text, crisis counselors will listen to what’s on your mind with patience and without judgment. There is no need to give any identifying information when you contact the Disaster Distress Helpline. The counselor may ask you for some basic information at the end of the call, but these questions are optional and are intended to help SAMHSA keep track of the types of calls it receives.

Who Should Contact the Disaster Distress Helpline?

This crisis support service is for anyone experiencing emotional distress related to disasters such as:

The Disaster Distress Helpline also answers calls and texts related to infectious disease outbreaks, such as the Ebola outbreak, incidents of community unrest, and other traumatic events.

The impact of crises may affect people in different ways. Learn how to recognize the warning signs and risk factors for emotional distress related to natural and human-caused disasters.

The Disaster Distress Helpline is open to everyone. This includes survivors of disasters; loved ones of victims; first responders; rescue, recovery, and relief workers; clergy; and parents and caregivers. You may call for yourself or on behalf of someone else.

Call or Text

From the United States and its territories, call 1-800-985-5990 to connect with a trained crisis counselor, 24/7. Spanish-speakers can call the hotline and press “2” for 24/7 bilingual support.

Callers to the hotline can also connect with counselors in over 100 other languages via 3rd-party interpretation services; to connect with a counselor in your primary language, simply indicate your preferred language to the responding counselor and she/he will connect to a live interpreter (interpretation in less commonly-spoken languages may require calling back at an appointed time). Learn more and download information about the Disaster Distress Helpline in 30 of the most commonly-spoken languages in the U.S.

To connect with a live DDH crisis counselor 24/7 via SMS, from the 50 states text “TalkWithUs” for English or “Hablanos” for Spanish to 66746. Spanish-speakers from Puerto Rico can text “Hablanos” to 1-787-339-2663.

Texting is subscription-based and only involves a few steps:

  1. Enroll in the service by texting TalkWithUs or Hablanos exactly as written. It’s important to do this before sending your first text message because otherwise the enrollment may fail, and you will not be able to speak with a counselor, or you may accidentally subscribe to another service.
  2. Look for confirmation that your subscription was successful. You will receive a Success! message if it was.
  3. To unsubscribe, text Stop or Unsubscribe to 66746 (or 1-787-339-2663 from Puerto Rico) at any time. For help, text Help to 66746 (or 1-787-339-2663 from Puerto Rico).

Standard text and data message rates will apply when texting from mobile phones. International text and data rates may apply from within U.S. territories and free association nations. SAMHSA will not sell your phone numbers to other parties.

The Disaster Distress Helpline’s TTY number 1-800-846-8517 is available 24/7 to Deaf and hard of hearing individuals, who can also utilize the texting options or their preferred Relay service (including 7-1-1) to connect with the main DDH hotline 1-800-985-5990, 24/7.

Other Inquiries

If you’re not in immediate need of crisis counseling support and would like to contact us for other reasons, send an email. Contact us for:

  • Technical problems. If you encountered a technical problem while trying to contact the Disaster Distress Helpline, please include your name and preferred contact information in your email if you wish to receive a reply.
  • Provider inquiries. Providers with specific inquiries about technical assistance and support, requests for materials, and exploring collaborations are encouraged to send an email.
  • Feedback. To provide feedback about your experience reaching out to the Disaster Distress Helpline, send an email describing your experience and SAMHSA will look into the matter. Please include your name and preferred contact information if you wish to receive a reply.
  • Social media inquiries. Email us with questions about the Disaster Distress Helpline’s use of social media.
  • All media inquiries. Members of the media with questions about the Disaster Distress Helpline are encouraged to call the SAMHSA Media Services Team at 1-240-276-2130.

Our staff appreciate hearing from people about their experiences. SAMHSA takes feedback about our services, whether it is positive or negative, very seriously.

SAMHSA also encourages public promotion of the Disaster Distress Helpline. Anyone can use the Disaster Distress Helpline logo and telephone number on their website and link to the Disaster Distress Helpline’s materials and social media properties.

Call 211 for information about disaster-related evacuations, shelters, food and clothing distribution, volunteer opportunities, and other resources and referrals. Or visit the national 211 Call Center Search website to find the 211 information and referral center nearest you.

Last Updated: 11/11/2019

Deaf/Hard of Hearing & Spanish

Deaf/Hard of Hearing

Spanish Speakers

Twitter Tweets:

Facebook

Follow the Disaster Distress Helpline on Facebook.

01 – Helpline – SAMHSA’s National Helpline 24/7 – Línea Nacional de Ayuda de SAMHSA de salud mental y adicciones -1-800-622-4357
Jun 15 all-day

 

SAMHSA’s National Helpline, 1-800-662-HELP (4357) (also known as the Treatment Referral Routing Service), or TTY: 1-800-487-4889 is a confidential, free, 24-hour-a-day, 365-day-a-year, information service, in English and Spanish, for individuals and family members facing mental and/or substance use disorders. This service provides referrals to local treatment facilities, support groups, and community-based organizations.

Línea Nacional de Ayuda de SAMHSA

  • La Línea Nacional de Ayuda de SAMHSA es un servicio gratuito, confidencial, disponible las 24 horas, los 7 días de la semana, los 365 días del año. Esta línea telefónica es un servicio de información (en inglés y español) para personas y familias que enfrentan trastornos mentales o de uso de sustancias.

     

    Visite también el localizador de tratamientos.

Suggested Resources

What Is Substance Abuse Treatment? A Booklet for Families
Created for family members of people with alcohol abuse or drug abuse problems. Answers questions about substance abuse, its symptoms, different types of treatment, and recovery. Addresses concerns of children of parents with substance use/abuse problems.

It’s Not Your Fault (NACoA) (PDF | 12 KB)

Assures teens with parents who abuse alcohol or drugs that, “It’s not your fault!” and that they are not alone. Encourages teens to seek emotional support from other adults, school counselors, and youth support groups such as Alateen, and provides a resource list.

After an Attempt: A Guide for Taking Care of Your Family Member After Treatment in the Emergency Department
Aids family members in coping with the aftermath of a relative’s suicide attempt. Describes the emergency department treatment process, lists questions to ask about follow-up treatment, and describes how to reduce risk and ensure safety at home.

Family Therapy Can Help: For People in Recovery From Mental Illness or Addiction
Explores the role of family therapy in recovery from mental illness or substance abuse. Explains how family therapy sessions are run and who conducts them, describes a typical session, and provides information on its effectiveness in recovery.

Jun
16
Fri
2023
0 – Helpline – SAMHSA Disaster Distress Helpline @ 1-800-985-5990 (Multilingual) or 1-800-846-8517 (TTY) – 24/7 Weekdays and Weekends
Jun 16 all-day
0 - Helpline - SAMHSA Disaster Distress Helpline @ 1-800-985-5990 (Multilingual) or 1-800-846-8517 (TTY) - 24/7 Weekdays and Weekends

Excerpt(s) from link:

https://www.samhsa.gov/find-help/disaster-distress-helpline

Disaster Distress Helpline

SAMHSA’s Disaster Distress Helpline provides 24/7, 365-day-a-year crisis counseling and support to people experiencing emotional distress related to natural or human-caused disasters.

The Disaster Distress Helpline, 1-800-985-5990, is a 24/7, 365-day-a-year, national hotline dedicated to providing immediate crisis counseling for people who are experiencing emotional distress related to any natural or human-caused disaster. This toll-free, multilingual, and confidential crisis support service is available to all residents in the United States and its territories. Stress, anxiety, and other depression-like symptoms are common reactions after a disaster. Call 1-800-985-5990 or text TalkWithUs to 66746 to connect with a trained crisis counselor.

Counseling Services

The Disaster Distress Helpline puts people in need of counseling on the path to recovery. Our staff members provide counseling and support before, during, and after disasters and refer people to local disaster-related resources for follow-up care and support. Since its launch in February 2012, the Disaster Distress Helpline has provided counseling and support in response to disasters such as Hurricane Sandy, the Boston Marathon bombing, and the Ebola outbreak.

The Disaster Distress Helpline is staffed by trained counselors from a network of crisis call centers located across the United States. These counselors provide:

  • Crisis counseling for people in emotional distress related to any natural or human-caused disaster
  • Information on how to recognize distress and its effects on individuals and families
  • Tips for healthy coping
  • Referrals to local crisis call centers for additional follow-up care and support

When you call or text, crisis counselors will listen to what’s on your mind with patience and without judgment. There is no need to give any identifying information when you contact the Disaster Distress Helpline. The counselor may ask you for some basic information at the end of the call, but these questions are optional and are intended to help SAMHSA keep track of the types of calls it receives.

Who Should Contact the Disaster Distress Helpline?

This crisis support service is for anyone experiencing emotional distress related to disasters such as:

The Disaster Distress Helpline also answers calls and texts related to infectious disease outbreaks, such as the Ebola outbreak, incidents of community unrest, and other traumatic events.

The impact of crises may affect people in different ways. Learn how to recognize the warning signs and risk factors for emotional distress related to natural and human-caused disasters.

The Disaster Distress Helpline is open to everyone. This includes survivors of disasters; loved ones of victims; first responders; rescue, recovery, and relief workers; clergy; and parents and caregivers. You may call for yourself or on behalf of someone else.

Call or Text

From the United States and its territories, call 1-800-985-5990 to connect with a trained crisis counselor, 24/7. Spanish-speakers can call the hotline and press “2” for 24/7 bilingual support.

Callers to the hotline can also connect with counselors in over 100 other languages via 3rd-party interpretation services; to connect with a counselor in your primary language, simply indicate your preferred language to the responding counselor and she/he will connect to a live interpreter (interpretation in less commonly-spoken languages may require calling back at an appointed time). Learn more and download information about the Disaster Distress Helpline in 30 of the most commonly-spoken languages in the U.S.

To connect with a live DDH crisis counselor 24/7 via SMS, from the 50 states text “TalkWithUs” for English or “Hablanos” for Spanish to 66746. Spanish-speakers from Puerto Rico can text “Hablanos” to 1-787-339-2663.

Texting is subscription-based and only involves a few steps:

  1. Enroll in the service by texting TalkWithUs or Hablanos exactly as written. It’s important to do this before sending your first text message because otherwise the enrollment may fail, and you will not be able to speak with a counselor, or you may accidentally subscribe to another service.
  2. Look for confirmation that your subscription was successful. You will receive a Success! message if it was.
  3. To unsubscribe, text Stop or Unsubscribe to 66746 (or 1-787-339-2663 from Puerto Rico) at any time. For help, text Help to 66746 (or 1-787-339-2663 from Puerto Rico).

Standard text and data message rates will apply when texting from mobile phones. International text and data rates may apply from within U.S. territories and free association nations. SAMHSA will not sell your phone numbers to other parties.

The Disaster Distress Helpline’s TTY number 1-800-846-8517 is available 24/7 to Deaf and hard of hearing individuals, who can also utilize the texting options or their preferred Relay service (including 7-1-1) to connect with the main DDH hotline 1-800-985-5990, 24/7.

Other Inquiries

If you’re not in immediate need of crisis counseling support and would like to contact us for other reasons, send an email. Contact us for:

  • Technical problems. If you encountered a technical problem while trying to contact the Disaster Distress Helpline, please include your name and preferred contact information in your email if you wish to receive a reply.
  • Provider inquiries. Providers with specific inquiries about technical assistance and support, requests for materials, and exploring collaborations are encouraged to send an email.
  • Feedback. To provide feedback about your experience reaching out to the Disaster Distress Helpline, send an email describing your experience and SAMHSA will look into the matter. Please include your name and preferred contact information if you wish to receive a reply.
  • Social media inquiries. Email us with questions about the Disaster Distress Helpline’s use of social media.
  • All media inquiries. Members of the media with questions about the Disaster Distress Helpline are encouraged to call the SAMHSA Media Services Team at 1-240-276-2130.

Our staff appreciate hearing from people about their experiences. SAMHSA takes feedback about our services, whether it is positive or negative, very seriously.

SAMHSA also encourages public promotion of the Disaster Distress Helpline. Anyone can use the Disaster Distress Helpline logo and telephone number on their website and link to the Disaster Distress Helpline’s materials and social media properties.

Call 211 for information about disaster-related evacuations, shelters, food and clothing distribution, volunteer opportunities, and other resources and referrals. Or visit the national 211 Call Center Search website to find the 211 information and referral center nearest you.

Last Updated: 11/11/2019

Deaf/Hard of Hearing & Spanish

Deaf/Hard of Hearing

Spanish Speakers

Twitter Tweets:

Facebook

Follow the Disaster Distress Helpline on Facebook.

01 – Helpline – SAMHSA’s National Helpline 24/7 – Línea Nacional de Ayuda de SAMHSA de salud mental y adicciones -1-800-622-4357
Jun 16 all-day

 

SAMHSA’s National Helpline, 1-800-662-HELP (4357) (also known as the Treatment Referral Routing Service), or TTY: 1-800-487-4889 is a confidential, free, 24-hour-a-day, 365-day-a-year, information service, in English and Spanish, for individuals and family members facing mental and/or substance use disorders. This service provides referrals to local treatment facilities, support groups, and community-based organizations.

Línea Nacional de Ayuda de SAMHSA

  • La Línea Nacional de Ayuda de SAMHSA es un servicio gratuito, confidencial, disponible las 24 horas, los 7 días de la semana, los 365 días del año. Esta línea telefónica es un servicio de información (en inglés y español) para personas y familias que enfrentan trastornos mentales o de uso de sustancias.

     

    Visite también el localizador de tratamientos.

Suggested Resources

What Is Substance Abuse Treatment? A Booklet for Families
Created for family members of people with alcohol abuse or drug abuse problems. Answers questions about substance abuse, its symptoms, different types of treatment, and recovery. Addresses concerns of children of parents with substance use/abuse problems.

It’s Not Your Fault (NACoA) (PDF | 12 KB)

Assures teens with parents who abuse alcohol or drugs that, “It’s not your fault!” and that they are not alone. Encourages teens to seek emotional support from other adults, school counselors, and youth support groups such as Alateen, and provides a resource list.

After an Attempt: A Guide for Taking Care of Your Family Member After Treatment in the Emergency Department
Aids family members in coping with the aftermath of a relative’s suicide attempt. Describes the emergency department treatment process, lists questions to ask about follow-up treatment, and describes how to reduce risk and ensure safety at home.

Family Therapy Can Help: For People in Recovery From Mental Illness or Addiction
Explores the role of family therapy in recovery from mental illness or substance abuse. Explains how family therapy sessions are run and who conducts them, describes a typical session, and provides information on its effectiveness in recovery.

Jun
17
Sat
2023
0 – Helpline – SAMHSA Disaster Distress Helpline @ 1-800-985-5990 (Multilingual) or 1-800-846-8517 (TTY) – 24/7 Weekdays and Weekends
Jun 17 all-day
0 - Helpline - SAMHSA Disaster Distress Helpline @ 1-800-985-5990 (Multilingual) or 1-800-846-8517 (TTY) - 24/7 Weekdays and Weekends

Excerpt(s) from link:

https://www.samhsa.gov/find-help/disaster-distress-helpline

Disaster Distress Helpline

SAMHSA’s Disaster Distress Helpline provides 24/7, 365-day-a-year crisis counseling and support to people experiencing emotional distress related to natural or human-caused disasters.

The Disaster Distress Helpline, 1-800-985-5990, is a 24/7, 365-day-a-year, national hotline dedicated to providing immediate crisis counseling for people who are experiencing emotional distress related to any natural or human-caused disaster. This toll-free, multilingual, and confidential crisis support service is available to all residents in the United States and its territories. Stress, anxiety, and other depression-like symptoms are common reactions after a disaster. Call 1-800-985-5990 or text TalkWithUs to 66746 to connect with a trained crisis counselor.

Counseling Services

The Disaster Distress Helpline puts people in need of counseling on the path to recovery. Our staff members provide counseling and support before, during, and after disasters and refer people to local disaster-related resources for follow-up care and support. Since its launch in February 2012, the Disaster Distress Helpline has provided counseling and support in response to disasters such as Hurricane Sandy, the Boston Marathon bombing, and the Ebola outbreak.

The Disaster Distress Helpline is staffed by trained counselors from a network of crisis call centers located across the United States. These counselors provide:

  • Crisis counseling for people in emotional distress related to any natural or human-caused disaster
  • Information on how to recognize distress and its effects on individuals and families
  • Tips for healthy coping
  • Referrals to local crisis call centers for additional follow-up care and support

When you call or text, crisis counselors will listen to what’s on your mind with patience and without judgment. There is no need to give any identifying information when you contact the Disaster Distress Helpline. The counselor may ask you for some basic information at the end of the call, but these questions are optional and are intended to help SAMHSA keep track of the types of calls it receives.

Who Should Contact the Disaster Distress Helpline?

This crisis support service is for anyone experiencing emotional distress related to disasters such as:

The Disaster Distress Helpline also answers calls and texts related to infectious disease outbreaks, such as the Ebola outbreak, incidents of community unrest, and other traumatic events.

The impact of crises may affect people in different ways. Learn how to recognize the warning signs and risk factors for emotional distress related to natural and human-caused disasters.

The Disaster Distress Helpline is open to everyone. This includes survivors of disasters; loved ones of victims; first responders; rescue, recovery, and relief workers; clergy; and parents and caregivers. You may call for yourself or on behalf of someone else.

Call or Text

From the United States and its territories, call 1-800-985-5990 to connect with a trained crisis counselor, 24/7. Spanish-speakers can call the hotline and press “2” for 24/7 bilingual support.

Callers to the hotline can also connect with counselors in over 100 other languages via 3rd-party interpretation services; to connect with a counselor in your primary language, simply indicate your preferred language to the responding counselor and she/he will connect to a live interpreter (interpretation in less commonly-spoken languages may require calling back at an appointed time). Learn more and download information about the Disaster Distress Helpline in 30 of the most commonly-spoken languages in the U.S.

To connect with a live DDH crisis counselor 24/7 via SMS, from the 50 states text “TalkWithUs” for English or “Hablanos” for Spanish to 66746. Spanish-speakers from Puerto Rico can text “Hablanos” to 1-787-339-2663.

Texting is subscription-based and only involves a few steps:

  1. Enroll in the service by texting TalkWithUs or Hablanos exactly as written. It’s important to do this before sending your first text message because otherwise the enrollment may fail, and you will not be able to speak with a counselor, or you may accidentally subscribe to another service.
  2. Look for confirmation that your subscription was successful. You will receive a Success! message if it was.
  3. To unsubscribe, text Stop or Unsubscribe to 66746 (or 1-787-339-2663 from Puerto Rico) at any time. For help, text Help to 66746 (or 1-787-339-2663 from Puerto Rico).

Standard text and data message rates will apply when texting from mobile phones. International text and data rates may apply from within U.S. territories and free association nations. SAMHSA will not sell your phone numbers to other parties.

The Disaster Distress Helpline’s TTY number 1-800-846-8517 is available 24/7 to Deaf and hard of hearing individuals, who can also utilize the texting options or their preferred Relay service (including 7-1-1) to connect with the main DDH hotline 1-800-985-5990, 24/7.

Other Inquiries

If you’re not in immediate need of crisis counseling support and would like to contact us for other reasons, send an email. Contact us for:

  • Technical problems. If you encountered a technical problem while trying to contact the Disaster Distress Helpline, please include your name and preferred contact information in your email if you wish to receive a reply.
  • Provider inquiries. Providers with specific inquiries about technical assistance and support, requests for materials, and exploring collaborations are encouraged to send an email.
  • Feedback. To provide feedback about your experience reaching out to the Disaster Distress Helpline, send an email describing your experience and SAMHSA will look into the matter. Please include your name and preferred contact information if you wish to receive a reply.
  • Social media inquiries. Email us with questions about the Disaster Distress Helpline’s use of social media.
  • All media inquiries. Members of the media with questions about the Disaster Distress Helpline are encouraged to call the SAMHSA Media Services Team at 1-240-276-2130.

Our staff appreciate hearing from people about their experiences. SAMHSA takes feedback about our services, whether it is positive or negative, very seriously.

SAMHSA also encourages public promotion of the Disaster Distress Helpline. Anyone can use the Disaster Distress Helpline logo and telephone number on their website and link to the Disaster Distress Helpline’s materials and social media properties.

Call 211 for information about disaster-related evacuations, shelters, food and clothing distribution, volunteer opportunities, and other resources and referrals. Or visit the national 211 Call Center Search website to find the 211 information and referral center nearest you.

Last Updated: 11/11/2019

Deaf/Hard of Hearing & Spanish

Deaf/Hard of Hearing

Spanish Speakers

Twitter Tweets:

Facebook

Follow the Disaster Distress Helpline on Facebook.

01 – Helpline – SAMHSA’s National Helpline 24/7 – Línea Nacional de Ayuda de SAMHSA de salud mental y adicciones -1-800-622-4357
Jun 17 all-day

 

SAMHSA’s National Helpline, 1-800-662-HELP (4357) (also known as the Treatment Referral Routing Service), or TTY: 1-800-487-4889 is a confidential, free, 24-hour-a-day, 365-day-a-year, information service, in English and Spanish, for individuals and family members facing mental and/or substance use disorders. This service provides referrals to local treatment facilities, support groups, and community-based organizations.

Línea Nacional de Ayuda de SAMHSA

  • La Línea Nacional de Ayuda de SAMHSA es un servicio gratuito, confidencial, disponible las 24 horas, los 7 días de la semana, los 365 días del año. Esta línea telefónica es un servicio de información (en inglés y español) para personas y familias que enfrentan trastornos mentales o de uso de sustancias.

     

    Visite también el localizador de tratamientos.

Suggested Resources

What Is Substance Abuse Treatment? A Booklet for Families
Created for family members of people with alcohol abuse or drug abuse problems. Answers questions about substance abuse, its symptoms, different types of treatment, and recovery. Addresses concerns of children of parents with substance use/abuse problems.

It’s Not Your Fault (NACoA) (PDF | 12 KB)

Assures teens with parents who abuse alcohol or drugs that, “It’s not your fault!” and that they are not alone. Encourages teens to seek emotional support from other adults, school counselors, and youth support groups such as Alateen, and provides a resource list.

After an Attempt: A Guide for Taking Care of Your Family Member After Treatment in the Emergency Department
Aids family members in coping with the aftermath of a relative’s suicide attempt. Describes the emergency department treatment process, lists questions to ask about follow-up treatment, and describes how to reduce risk and ensure safety at home.

Family Therapy Can Help: For People in Recovery From Mental Illness or Addiction
Explores the role of family therapy in recovery from mental illness or substance abuse. Explains how family therapy sessions are run and who conducts them, describes a typical session, and provides information on its effectiveness in recovery.

Jun
18
Sun
2023
0 – Helpline – SAMHSA Disaster Distress Helpline @ 1-800-985-5990 (Multilingual) or 1-800-846-8517 (TTY) – 24/7 Weekdays and Weekends
Jun 18 all-day
0 - Helpline - SAMHSA Disaster Distress Helpline @ 1-800-985-5990 (Multilingual) or 1-800-846-8517 (TTY) - 24/7 Weekdays and Weekends

Excerpt(s) from link:

https://www.samhsa.gov/find-help/disaster-distress-helpline

Disaster Distress Helpline

SAMHSA’s Disaster Distress Helpline provides 24/7, 365-day-a-year crisis counseling and support to people experiencing emotional distress related to natural or human-caused disasters.

The Disaster Distress Helpline, 1-800-985-5990, is a 24/7, 365-day-a-year, national hotline dedicated to providing immediate crisis counseling for people who are experiencing emotional distress related to any natural or human-caused disaster. This toll-free, multilingual, and confidential crisis support service is available to all residents in the United States and its territories. Stress, anxiety, and other depression-like symptoms are common reactions after a disaster. Call 1-800-985-5990 or text TalkWithUs to 66746 to connect with a trained crisis counselor.

Counseling Services

The Disaster Distress Helpline puts people in need of counseling on the path to recovery. Our staff members provide counseling and support before, during, and after disasters and refer people to local disaster-related resources for follow-up care and support. Since its launch in February 2012, the Disaster Distress Helpline has provided counseling and support in response to disasters such as Hurricane Sandy, the Boston Marathon bombing, and the Ebola outbreak.

The Disaster Distress Helpline is staffed by trained counselors from a network of crisis call centers located across the United States. These counselors provide:

  • Crisis counseling for people in emotional distress related to any natural or human-caused disaster
  • Information on how to recognize distress and its effects on individuals and families
  • Tips for healthy coping
  • Referrals to local crisis call centers for additional follow-up care and support

When you call or text, crisis counselors will listen to what’s on your mind with patience and without judgment. There is no need to give any identifying information when you contact the Disaster Distress Helpline. The counselor may ask you for some basic information at the end of the call, but these questions are optional and are intended to help SAMHSA keep track of the types of calls it receives.

Who Should Contact the Disaster Distress Helpline?

This crisis support service is for anyone experiencing emotional distress related to disasters such as:

The Disaster Distress Helpline also answers calls and texts related to infectious disease outbreaks, such as the Ebola outbreak, incidents of community unrest, and other traumatic events.

The impact of crises may affect people in different ways. Learn how to recognize the warning signs and risk factors for emotional distress related to natural and human-caused disasters.

The Disaster Distress Helpline is open to everyone. This includes survivors of disasters; loved ones of victims; first responders; rescue, recovery, and relief workers; clergy; and parents and caregivers. You may call for yourself or on behalf of someone else.

Call or Text

From the United States and its territories, call 1-800-985-5990 to connect with a trained crisis counselor, 24/7. Spanish-speakers can call the hotline and press “2” for 24/7 bilingual support.

Callers to the hotline can also connect with counselors in over 100 other languages via 3rd-party interpretation services; to connect with a counselor in your primary language, simply indicate your preferred language to the responding counselor and she/he will connect to a live interpreter (interpretation in less commonly-spoken languages may require calling back at an appointed time). Learn more and download information about the Disaster Distress Helpline in 30 of the most commonly-spoken languages in the U.S.

To connect with a live DDH crisis counselor 24/7 via SMS, from the 50 states text “TalkWithUs” for English or “Hablanos” for Spanish to 66746. Spanish-speakers from Puerto Rico can text “Hablanos” to 1-787-339-2663.

Texting is subscription-based and only involves a few steps:

  1. Enroll in the service by texting TalkWithUs or Hablanos exactly as written. It’s important to do this before sending your first text message because otherwise the enrollment may fail, and you will not be able to speak with a counselor, or you may accidentally subscribe to another service.
  2. Look for confirmation that your subscription was successful. You will receive a Success! message if it was.
  3. To unsubscribe, text Stop or Unsubscribe to 66746 (or 1-787-339-2663 from Puerto Rico) at any time. For help, text Help to 66746 (or 1-787-339-2663 from Puerto Rico).

Standard text and data message rates will apply when texting from mobile phones. International text and data rates may apply from within U.S. territories and free association nations. SAMHSA will not sell your phone numbers to other parties.

The Disaster Distress Helpline’s TTY number 1-800-846-8517 is available 24/7 to Deaf and hard of hearing individuals, who can also utilize the texting options or their preferred Relay service (including 7-1-1) to connect with the main DDH hotline 1-800-985-5990, 24/7.

Other Inquiries

If you’re not in immediate need of crisis counseling support and would like to contact us for other reasons, send an email. Contact us for:

  • Technical problems. If you encountered a technical problem while trying to contact the Disaster Distress Helpline, please include your name and preferred contact information in your email if you wish to receive a reply.
  • Provider inquiries. Providers with specific inquiries about technical assistance and support, requests for materials, and exploring collaborations are encouraged to send an email.
  • Feedback. To provide feedback about your experience reaching out to the Disaster Distress Helpline, send an email describing your experience and SAMHSA will look into the matter. Please include your name and preferred contact information if you wish to receive a reply.
  • Social media inquiries. Email us with questions about the Disaster Distress Helpline’s use of social media.
  • All media inquiries. Members of the media with questions about the Disaster Distress Helpline are encouraged to call the SAMHSA Media Services Team at 1-240-276-2130.

Our staff appreciate hearing from people about their experiences. SAMHSA takes feedback about our services, whether it is positive or negative, very seriously.

SAMHSA also encourages public promotion of the Disaster Distress Helpline. Anyone can use the Disaster Distress Helpline logo and telephone number on their website and link to the Disaster Distress Helpline’s materials and social media properties.

Call 211 for information about disaster-related evacuations, shelters, food and clothing distribution, volunteer opportunities, and other resources and referrals. Or visit the national 211 Call Center Search website to find the 211 information and referral center nearest you.

Last Updated: 11/11/2019

Deaf/Hard of Hearing & Spanish

Deaf/Hard of Hearing

Spanish Speakers

Twitter Tweets:

Facebook

Follow the Disaster Distress Helpline on Facebook.

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